10/30/20 - I went back again after 2 years to get my eyes retested just to make sure there aren't any changes for the worse. I figure it's better to be safe then sorry, besides I have eye insurance & I figured I might as well get my vision checked before the end of the year. As always Dr Lau is very personable & did a great job being very through w/the eye exam. read more

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Saw him in October 2024 and my husband in November 2024. Great doctor -- give a lot of attention to our needs -- didn't rush at all. Waited till we were were comfortable.His office. Staff is also very nice and caring. I highly recommend him. read more

5 stars is not enough for Dr. Lau and his staff. I echo all of the other reviews. I first some him in my mid 20's when I first needed glasses for distance and 'followed' him over the years to his current Jeff Park location. He and his staff have assisted both my younger daughter and me with transitioning to contacts. I was 52 at the time and did it because I was sick of my glasses fogging up with masks back in the beginning of COVID-19. The patience exhibited by Dr. Lau and his staff was wonderful. We both had problems learning how to insert and remove our contacts and at one point were making almost weekly visits for 'lessons'. I'm sure they were frustrated but he never complained. In fact, he told me multiple times I could call his cell phone when the office was closed if I was having problems. In short, he's really the best ! read more

Dr. Lau is simply the best! I have been going to him for 10 years now and have also been taking my young daughters to him. His staff is friendly, professional and is excellent with communication. Dr. Lau is experienced, passionate, genuine, knowledgeable and kind. If anyone I know is looking for an eye doctor, I always recommend Dr. Lau! read more

I just brought my daughter in for an eye exam. Dr. Lau was knowledgeable, funny, explained things as he was going, and was just overall pleasant. I wish I had a doctor like him when I was a kid! Seeing a new doctor can be scary for a kid, but I could see that my daughter was comfortable with him. With my crazy schedule, I never know what's coming up next, so I really appreciate the text appointment reminders! My 9 year old daughter's review of Dr. Lau, "I liked him. He was smart and nice, and he seems really good with his patients." I had PRK (kind of like Lasik) done 2 years ago and am stoked that I can see Dr. Lau for my yearly eye exams. His location is convenient for me. I found easy, free street parking right outside the office. Additionally, his office accepts my insurance! read more

I'm impressed with Dr. Lau's service. After searching for an ophthalmologist in Chicago for five years, I finally found someone I could trust. None of the others could get my trifocal glasses right, but Dr. Lau ensures comfort and functionality for various activities while wearing them. Thanks to him, my glasses now work perfectly. read more

Dr. Cesar Lau is absolutely the most wonderful eye doctor. We have been seeing him for 14+ years and just recently we had a situation with an eye infection for my son. He saw us that same day I called - even though his office was closed! He always is very thorough and so caring. You are in good hands with him! read more

Great reception team, and Dr was very patient and explained all options and pricing upfront. I reached out to the office about 5 weeks after my appointment to get a copy of my receipt and they were very responsive and sent me everything i needed quickly. read more

Staff and Dr Lau are great! They send you text when your glasses are ready and reasonably priced. Only issue is parking can be a bear.

Dr Lau is an amazing optometrist and person. I have been seeing him for 11 years now, and he, along with his wonderful staff, are genuine, caring, and helpful. They helped me select a pair of stylish new frames recently, and while I wAs away at school, shipped me a box of contacts when I was in need. Dr. Lau is also ridiculously good at small talk, which is a skill I thought no one could have read more

Came here for my son's school eye test. Lovely staff, Dr. Leu was very patient and kind as my son asked lots of questions and tried to hold his expensive eye equipment! As it was our first visit I did not know they had parking across the street down a little alleyway. But was able to move our car to it, as you cannot park on Milwaukee after 4pm. read more

Very kind and helpful staff and Dr. Lau was awesome with my 6 year old's eye exam. He really took his time with her and made sure she was comfortable. My daughter is really shy and he was very soft spoken and made little jokes which made her laugh and feel comfortable. This is a great find and I'll be back in the future for my own appointments. read more

Great, friendly staff and Dr. Lau is awesome. Easy parking in the lot across the street or street parking too. Bonus that there's a little gelato place next door. Recommend! read more

Dr. Lau is such a pleasure to see! He is so great with our daughter! He is incredibly genuine, takes the time to explain things, and has such a wonderful way with children. I feel like he treats his patients like they are family. In addition, the ladies at the front desk are always incredibly friendly and helpful. They are also really good at figuring out how to get the most covered with insurance! I also find them very helpful when trying to book appointments with relatively short notice. Overall a great experience every time we visit. I can't imagine going anywhere else. read more

This man deserves 10++ stars. He is a true doctor who genuinely cares about his patients and will do all he can to provide the best treatment for you. My case is not a simple one. Dr. Lau is always available and continues to work with me to find the best solution for me. It is good to find a professional who doesn't settle and treats you with the utmost care. Other OD's did not spend one iota of the time as Dr. Lau does. They sold me on useless overpriced procedures and eyewear that demised me & didn't work. Dr. Lau is a rare find and is very reasonably priced. I trust him 100%. I brought my daughter to him and will continue to recommend him. You will get more than your money's worth with him. Very very highly recommend. read more

Been going to Dr Lau for 7-8 years. He's been consistently thorough, takes time testing, explaining. Gives practical plan of action to address all eye problems I've had... from visual oriented headaches, corneal abrasion, dry eyes to conjunctivitis... Helpful and friendly staff. read more

Took my 8 year old daughter to Dr. Lau today for her mandatory school eye exam. The office is very clean and modern. The receptionists/assistants are very friendly and accommodating. After filling out our new patient paperwork it was less than 5 min until Dr. Lau escorted us to the exam room. He was very friendly and helped put my daughter at ease by explaining all of the procedures in detail. His equipment seemed up to date. He was very thorough with his examination and made sure I understood everything before we left the office. Although we weren't there for eyeglasses, it looked like they had a large selection. I will definitely be recommending Dr. Lau to friends and family. read more

Extremely professional, through, and precise. I believe Dr. Lau genuinely cares for his patients overall heath based on my experiences over the last few years. He has carefully documented my health habits and conducted the most in depth eye exams I've had throughout my 30 years of needing prescription correction. I hope to continue being a patient for years to come. read more

i've been a patient of dr. lau's since i was about 12 years old. i've followed him from his office up north to downtown to jefferson park. his newest office is very conveniently located by the jefferson park blue line, metra and several bus lines AND right off the expressways. while i was living in LA, i would schedule my eye appts during planned trips home. he is extremely personable and intelligent. every visit is an educational one. i feel so safe in his hands as he gives an extremely thorough exam explaining the reason for each test and goes through all results all the while making you feel at ease. i almost feel like a part of his family as that is how much he cares about his patients. i was prone to eye infections in college and i would call his personal pager for help -- he would talk to the local pharmacist about my prescriptions and follow up with a phone call a few days later. now that i'm living back in chicago, i went back to get my records updated and he was sure to go through every test. i am now experiencing some dry eye symptoms so he consulted me for that, updated my current prescription AND consulted me re: lasik surgery-- no need to make 3 different appts. i whole heartedly recommend dr. lau especially if you are cautious and self-conscious about your eyesight. read more

Very nice man. And extremely thorough. Been going to eye doctors for over 40 years now and he's without question the most thorough optometrist I've encountered. The office staff is very friendly as well. Will be returning to him. read more

Very thorough appointment and friendly staff. Decent selection of glasses and reasonable prices. They work well with insurance, way better than Pearl and LensCrafters read more

I found Dr. Lau through yelp, and I'm so glad I did. He gives great personalized service and really seems to keep up with the latest advances in eye care. I usually go from one optometrist to the next each year, but I'll definitely be sticking with Dr. Lau! He's not only personable, but seems to really care about making you see your best. read more

Dr Lau is great. He is very thorough with your eye exam, explains everything he is doing and answers all your questions. He is very personable and make the experience comfortable. I have going to dr Lau for a few years now. His staff is also great and very nice. They accept most eye insurance but don't really know how much it cost without insurance. I have been to a few other places before for my eye exam and dr Lau has been my favorite. read more

After reading some yelp reviews for an optometrist in the area, I took my 4 yr old to see Dr.Lau. I couldn't be happier with the service Dr.Lau and his receptionist provided. Clean office, friendly staff and efficient exam. Great with kids...patient and kind. Thoroughly explained to me what he was doing and I felt comfortable asking questions. Highly recommend! read more

I have a very bad astigmatism and always looking for good optometrists. I found Dr Lau and I need don't need to look any further. He is amazing, takes all the time needed like you were the only patient. Very happy with his service. Highly recommend! read more

This is one of those places that not only met expectations, but also exceeded them. Dr Lau and his team are top notch and go above and beyond. I highly recommend if you're looking for an honest and thoughtful eye doctor. read more

Thank you to my fellow yelpers, for leading me to the wonderful Dr. Lau!!! Dr. Lau is nothing short of incredible! I was so excited to find someone local who actually accepted my insurance! Making an appointment was an absolute breeze. From that very first phone call to his office, I felt confident that I would be well taken care of. I was blown away by his demeanor after meeting him. Not only is Dr. Lau extremely personable, but he is also so calm and down to earth. I actually forgot that I was even in a doctors appointment! I also really appreciated that he spoke to me, and not down to me. He very generously provided me with samples to try out, and even told me if they don't work that he could give me samples of something else to try! Seriously how wonderful is he? He is incredibly thorough and knowledgeable, and you're not going to leave his office feeling ripped off or taken advantage of. I will recommend him to absolutely everyone I know!!!!! read more

First time visit... Decided to come here based on yelp reviewers.. So glad I did!!! They were full of appointments but managed to fit me in to have an eye infection Che ked out. Professional, courteous and friendly staff.. So happy to have found an optometrist this good the first time!! read more

Great professional service! My wife and I both go to Dr. Lau. Their prices are very affordable and they have a good selection of frames to choose from. My wife gets contact lenses & she loved the price & service! I highly recommend them!!! A+ read more

Dr. Lau was referred to me by my neighborhood Facebook group! He truly is as great as the hood said he would be. He took his time, he didn't pressure me into anything. He gave me some suggestions for what's new in the marketplace for contacts and even came up with a brilliant solution for seeing better while driving! So happy to have found him! read more

im trying to figure out. why this guy is getting all these good reviews. I had him and went to someone else and do not have all the headaches he gave me .he is always trying to get extra money out of you for non sense like a pic of the back of your eyeball he really suckered me .he has no respect like I said he is money hungry.im pissed off at this little jerk he is not professional. I have been going to pearl with no mor headaches bye ceasar read more

I brought my kids to see Dr. Lau after feeling reassured by these reviews and I'm happy to contribute another one! The front desk staff was very nice when I called to schedule appointments and nice in person too. Dr. Lau himself was incredibly kind. My kids were getting a little stir crazy but he really stayed so patient and thorough, giving each of them excellent care. He was friendly and understanding- he has a way with kids and if you've even been to an eye doctor who isn't good with kids, you know how challenging that can be. Glad we found him! read more

Dr. Was very accommodating he thoroughly examine my husband's eyes and discovered a remote infection. he was personable friendly, and informative very professional. this is our first visit there it was such a good experience that I even made an appointment for myself. most definitely recommend he took our insurance which is a huge plus. read more

Thank you to yelp for helping me find Dr. Lau. He is wonderful! I was looking for a new eye doctor and I found the best. His office staff is very accommodating - I was able to get an appointment within a week or so, and Dr. Lau spent a lot of time listening to my concerns and explaining to me what other doctors hadn't in the past. He made and re-made my glasses THREE times until I was happy and would have made them a fourth time if that's what it took. He truly understands what it means to be in a customer service business. For me, personally, the eye glass frames are lacking, but I was able to find something I liked. Bring in more colors, please. Can't wait until my next year's check up! Thank you all. read more

I was very pleased with my first visit to Dr. Lau today and happily scheduled my annual checkup for next year. He was very thorough, very personable and even though this was just my first visit, I can tell he is a gifted listener. Many other doctors are keen to try something new -- and I realize technology keeps getting better so there are new options to explore -- but Dr. Lau respected that my current Rx is working well for me so why mess with success. He also had some great ideas about supplements to consider and I will do my research on that. Thank you for a professional, relaxing exam today! read more

Great little optometry location located in Jeff Park. I just want to give props to the customer service. I came in looking for someone to pop in my new prescription lenses in my new frames that I received in the mail. Sara(h) was super helpful, assisted me right away, placed the new lenses, and gave them a super clean finish at the end. Customer service goes a long way, and I'll be suggesting this place to any nearby friends who are looking for some new specs. read more

I was referred over to Dr Lau by Dalia Thomas and Dr alkafaji. I've never in my life have been to an eye doctor as good as him. Not only did he take an hour to check my eyes, but he made sure he showed me what my eye makeup did to my eyes and how I can clean them. He found me the perfect contacts. He's awesome!! read more

I don't know why I haven't written a review about Dr. Lau and his staff. I have been coming to see him for over 10 years. I went when he was on California and when he moved to Milwaukee I followed even though it is much further from my house. He is the best of the best. He never rushes and is very thorough. His staff is friendly and courteous. My daughter still goes here and she is grown now. He accepts insurance and makes it work in your favor. he is a gem!! read more

Dr. Lau is great. After my exam he gave me sample contacts to try out. I wore them for a few days, but there was just something off about them. So, free of charge, he re-examined my eyes for a full 45 minutes to figure out the problem. Then he ordered me some new contact lens samples, also for free. He was incredibly patient and thorough. I'd definitely recommend him. read more

A friend suggested Dr. Lau a few years ago - the wife and I have been going to him ever since. A true professional: he's punctual, thorough and really puts the customer's needs first. After my old contact lens were discontinued, he spent the time and effort to have me try multiple brands before we found one that was just right for me. The staff has been nothing but helpful and courteous. Highly recommended! read more