Our experience with LA Cleaners was great from the start when we stopped in for dry cleaning on…read moreThursday, Sept 18th. We were warmly greeted at the door by an employee who took our two comforters and registered our names and contact information in their system. He was upfront about an additional charge for removing the cat hair from one of the comforters. The extra charge was expected due to the large quantity of cat hair on the comforter. I stopped in on Tuesday, Sept 23rd at 2PM. Please note that the receipts say to pick up the dry cleaning after 3PM but I was running errands in the area and checked in to see if the comforters were ready early. The employee working the front desk had some trouble finding one of the comforters but this was because it just finished in the dryer and hadn't made its way up to the front desk. The employee saved me an additional trip to pick up the comforters which was really appreciated. I paid for the services and was out the door in less than 10 minutes. I plan on bringing my dry cleaning to LA Cleaners in the future and strongly recommend them.

LA cleaners is pretty great. They have a very reliable door service to pickup and drop-off you dry…read morecleaning items, makes it super convenient...additionally the price is good too. Dress shirts are roughly $2.50 or so, you cant beat that with a stick! I had them do some sensitive items (things that couldn't be ruined or lost) for our wedding, and they did amazing. They were able to provide expedited service, I cant remember if it was same day, or next day, but it was about 30% more for that...considering the level of comfort I had in them, well worth the extra $$$

I brought in a very valuable quilt and requested it be laundered and that they please check for…read morespots. When I went to get it, I asked if it had been laundered and it had been dry cleaned. when I said I was unhappy with that because I did not want it dry cleaned, he said well we just do what's on the ticket. While this person was very polite, they didn't offer any apology or seem concerned either. but the guy who originally took my order could'nt have cared less. So never going back there!!

My interactions with the staff have been positive, and I appreciate their friendly spirit…read more Recently, they empathetically understood my situation and referred me to a laundromat instead of charging me for an expensive and unnecessary service. I also find the drive-through window very convenient.

My family loooves Capri Cleaners! I just bought a vintage wool coat with faux fur secondhand and…read moreneeded it dry cleaned and they did an amazing job! You really can't beat their prices either! Thank you for helping us look good, Capri! You're a Westerville gem!

10 out of 10 will come again...the stay is friendly and helpful, my Suit and Jacket was done on…read moretime for an event

I wasn't aware this dry cleaner was up the road from my house. I only discovered it since my…read moreregular cleaner was closed due to the pandemic. I love everything about this place - the drive-thru is fast and efficient, the employee was friendly and even gave me a little hand sanitizer on the way out. Nice touch! My clothes were cleaned well and the turnaround time was fast as well. I'll definitely be back. Note, the store is a little hard to see from the street, so just look for the gas station and enter there.

Been a client of Liberty Cleaners for over five years and had previously only had one issue (lost…read moreshirt 2-3 yrs ago) which I ignored as 'things happen'. Liberty claimed they miscounted. However, this month, i dropped my shirts off weekly and went to pick up, when i noticed my new White Ralph Lauren Polo Dress Shirt had been severely damaged. Multiple huge stains across the front. I immediately called it out and asked them to fix their issue. Didnt hear from anyone, so visited. They were too busy (Personnel issues) to talk about it; but they asked for another week, which i gladly gave them -thinking they were really working resolution. Then I received a call that stated "They didnt cause the stain" and they were unable to get it out. I went to pick up the shirt and noticed the shirt was torn/damaged where the stain was. Now they said they cant fix it. I told them they needed to replace it. They would not. After a few more days, they offered $30 and had tossed my $80 shirt. I took the $30, glad to get anything toward a new shirt, and will not return. It was a terrible experience and now i can't trust them with my clothes. I would not trust them with your clothes.

I came here for regular laundry service. They did a good job and ready on time. Definitely a great…read morevalue !

I've used this location twice and the service is very good. Both people behind the counter were…read morepolite, friendly, and quick. Prices are reasonable too I do medium starch on our shirts and they have been perfect both times. I also have had a few spots on a couple of garments all of which were removed. Good available parking too! Overall a good experience and I would recommend due to service and location.

Yesterday I gave this business a 1 star. The Manager called me and apologized and shared what…read morehappened and acknowledge they need to fix some things. When I went today he asked if I was Ms C I said yes and he helped me check out and just a great experience. Yes they won me back.

Business is under new ownership and they added a self serve kiosk which is ok but does not work for…read morealterations or any questions you may hav. Supposed to be staffed from 10-6 but I've been there twice and no one is there. And they don't answer the phone and voicemail isn't set up, pretty disappointing

I love Sunbury Cleaners. Their location and hours are convenient, and they have fast turn around…read moretimes. I needed a winter coat cleaned quickly as we were heading out of town and it was ready for pickup in two days. Highly recommend.

We have been coming here since we moved to galena and the older lady who works here has been…read morenothing but kind. However the last two times ( one just moments ago) I was waited on by the most unprofessional girl. She was nasty and loud and outbid control. I had dropped a sweater off about ten days ago that was hung on a wire hanger and stretched to the point of being completely Mis -shapen at both shoulders. I wasn't upset, just asked for it ti be redone and put on a hanger so the bumps would go away. That was my first experience with her. She pummeled me with accusations like how does she know I didn't put it in the hanger like that, why did I wait a week ( it was a holiday and they were closed and I worked so I could get there in a day or two) why wouldn't I just try wearing it ( it's summer, for one, that wouldn't fix it, for another) did I even request it not to be hung ( of course not, any fine gauge cashmere or nice knit would normally never be hung) and on and in. I said... can you let me speak ? I am not upset, I just want it fixed. She replied there would be no promises made and I could check back after Thursday. Then today at pick up... she was actually nasty. She said I was not being reasonable and nobody cares if sweaters are hung like that, and I asked her why she was so upset about my sweater and me wanting it fixed. She ranted and insulted. I honestly cannot believe the way she spoke to me. The story goes on and on, but she would let me speak and was so unreasonable I just had to leave shaking my head wondering what the heck !?!?!

STAY AWAY! They messed up over 120 dollars of dry cleaning that I needed before a trip. Never…read morefinished it when they said. Then I was given a credit since I had to bring my clothes home and wash them myself before my flight. To use my credit, I dropped off clothes to be washed, I've waited almost a week now and the have lost a tuxedo vest! RUN ABD DONT LOOK BACK! Terrible business!

Not possible to give 0 stars, so, all I can say is don't take anything there you care about. The…read moreonly thing they know how to do there is charge for services poorly rendered. Shirts come back more wrinkled than when they were dropped off. Mgr won't reimburse. UGGs come back untouched, but I was charged $59 to have them cleaned. Customer service is terrible.

I don't get things dry cleaned often as I avoid buying anything that requires any kind of work…read morebesides tossing it in the washer and dryer at home. However I borrowed a casual simple dress and wanted to return it clean. The front counter workers were quick to see how they could help me and were very friendly. I dropped off the dress on a Monday and they asked if Wednesday was okay for pick up and I said yes that was fine as I was in no rush. What was nice was I had the option to pay at drop off or pick up. The dress was $7.50 before tax, okay but then I decided to drop off my husbands very nice suit jacket and pants and that was $11.00.... so after that I thought the dress price seemed pretty steep compared to the price for an entire suit else I would have done 5 stars. Everything however came out perfect with the cleaning.

place is clean, friendly, and easy to get too. I just wanted to wash towels and comforters as they…read moreare too big for my machine. The wash cycle was affordable and worth it. Really, a good idea for me, as i didn't want to break my machines in the process. The issue is drying, the dryers are way too expensive. I am not sure if this is the new norm, as i don't wash my comforter as often as i like, but if this is the norm, i'll have to just buy another machine to wash them, as if i did it monthly with the cost of drying, i would have my own machines in a year.

I was headed out of town and missed a dry cleaner drop off day (due to the 4th of July holiday). I…read morewanted to take the items with me they had cleaned on vacation. I called and the owner personally dropped off my items to ensure I had them before I left for vacation. That kind of customer service is unheard of. Thank you so much for your help and service.

Excellent dry cleaners. I am professional and they always have me looking my best. The staff is…read moregreat and very courteous. Atty Bill