I am a Santa Claus Portrayal Artist. One of our biggest fears is bringing our Santa Suit to a dry…read morecleaner. If it's not done correctly, the white fur will come out pink. I took 1 of my suites to this cleaners based on a recommendation as a test. upon arrival, I was assured that they will be able to clean my suit without the fur turning pink. About a week later, I returned to pick it up and it was absolutely perfect. In fact, it look like the day i bought it. Additionally, the price was very reasonable, it was half as much as I was quoted by another cleaners who didn't seem to exhibit the same confidence. I will now bring my other suit there as well. I intend to recommend this cleaners to all of my Santa friends in central Ohio. Thank you

LA cleaners is pretty great. They have a very reliable door service to pickup and drop-off you dry…read morecleaning items, makes it super convenient...additionally the price is good too. Dress shirts are roughly $2.50 or so, you cant beat that with a stick! I had them do some sensitive items (things that couldn't be ruined or lost) for our wedding, and they did amazing. They were able to provide expedited service, I cant remember if it was same day, or next day, but it was about 30% more for that...considering the level of comfort I had in them, well worth the extra $$$

My interactions with the staff have been positive, and I appreciate their friendly spirit…read more Recently, they empathetically understood my situation and referred me to a laundromat instead of charging me for an expensive and unnecessary service. I also find the drive-through window very convenient.

An overall fantastic experience. Services delivered quickly with a smile. You can't ask for more!read more

10 out of 10 will come again...the stay is friendly and helpful, my Suit and Jacket was done on…read moretime for an event

You don't receive consistent information when you call over the phone to inquire about what items…read morethey actually clean. It's just a terrible Customer Service experience when you waste your gas coming there only to find out you've been towed incorrect information over the phone.

Been a client of Liberty Cleaners for over five years and had previously only had one issue (lost…read moreshirt 2-3 yrs ago) which I ignored as 'things happen'. Liberty claimed they miscounted. However, this month, i dropped my shirts off weekly and went to pick up, when i noticed my new White Ralph Lauren Polo Dress Shirt had been severely damaged. Multiple huge stains across the front. I immediately called it out and asked them to fix their issue. Didnt hear from anyone, so visited. They were too busy (Personnel issues) to talk about it; but they asked for another week, which i gladly gave them -thinking they were really working resolution. Then I received a call that stated "They didnt cause the stain" and they were unable to get it out. I went to pick up the shirt and noticed the shirt was torn/damaged where the stain was. Now they said they cant fix it. I told them they needed to replace it. They would not. After a few more days, they offered $30 and had tossed my $80 shirt. I took the $30, glad to get anything toward a new shirt, and will not return. It was a terrible experience and now i can't trust them with my clothes. I would not trust them with your clothes.

A huge shout out to Jade, Andy and Mars for looking after this distraught mother of the bride…read more They expedited cleaning my dress when others in Columbus could not help. Wonderful service from a friendly group and fantastic value for money. My dress was beautifully cleaned and I was able to enjoy my daughter's wedding. If I could give you a higher rating I would. Bravo to an exceptional business.

I came here for regular laundry service. They did a good job and ready on time. Definitely a great…read morevalue !

I've used this location twice and the service is very good. Both people behind the counter were…read morepolite, friendly, and quick. Prices are reasonable too I do medium starch on our shirts and they have been perfect both times. I also have had a few spots on a couple of garments all of which were removed. Good available parking too! Overall a good experience and I would recommend due to service and location.

Grace Cleaners damaged a pair of shorts while cleaning them. Part of the metal snap fell off while…read morebeing cleaned by Grace Cleaners. The man behind the counter is particularly unfriendly and was not willing to replace the metal snap. Just know that this dry cleaners does not stand behind it's work.

I took a dress in to be hemmed and was quoted $50 for the work...when I picked it up I was charged…read more$88 !! Tried to tell the same woman who had given me the cost for her services but she kept rattling on about how it took more work than she thought when she priced it....we were never contacted about the price change and she was not receptive or did'nt understand what the problem was....I believe there are laws about contacting people about added charges if estimate changes and language barriers don't make you exempt from the laws...will not use this place again and it's happened to multiple people

We have been coming here since we moved to galena and the older lady who works here has been…read morenothing but kind. However the last two times ( one just moments ago) I was waited on by the most unprofessional girl. She was nasty and loud and outbid control. I had dropped a sweater off about ten days ago that was hung on a wire hanger and stretched to the point of being completely Mis -shapen at both shoulders. I wasn't upset, just asked for it ti be redone and put on a hanger so the bumps would go away. That was my first experience with her. She pummeled me with accusations like how does she know I didn't put it in the hanger like that, why did I wait a week ( it was a holiday and they were closed and I worked so I could get there in a day or two) why wouldn't I just try wearing it ( it's summer, for one, that wouldn't fix it, for another) did I even request it not to be hung ( of course not, any fine gauge cashmere or nice knit would normally never be hung) and on and in. I said... can you let me speak ? I am not upset, I just want it fixed. She replied there would be no promises made and I could check back after Thursday. Then today at pick up... she was actually nasty. She said I was not being reasonable and nobody cares if sweaters are hung like that, and I asked her why she was so upset about my sweater and me wanting it fixed. She ranted and insulted. I honestly cannot believe the way she spoke to me. The story goes on and on, but she would let me speak and was so unreasonable I just had to leave shaking my head wondering what the heck !?!?!

Visiting this business is an exercise in frustration. The clerk is so inept it actually makes me…read moreanxious. I want to go behind the counter to help her. And of course the loud far right extremist radio program on is also a nice touch (said with sarcasm).

STAY AWAY! They messed up over 120 dollars of dry cleaning that I needed before a trip. Never…read morefinished it when they said. Then I was given a credit since I had to bring my clothes home and wash them myself before my flight. To use my credit, I dropped off clothes to be washed, I've waited almost a week now and the have lost a tuxedo vest! RUN ABD DONT LOOK BACK! Terrible business!

Not possible to give 0 stars, so, all I can say is don't take anything there you care about. The…read moreonly thing they know how to do there is charge for services poorly rendered. Shirts come back more wrinkled than when they were dropped off. Mgr won't reimburse. UGGs come back untouched, but I was charged $59 to have them cleaned. Customer service is terrible.

place is clean, friendly, and easy to get too. I just wanted to wash towels and comforters as they…read moreare too big for my machine. The wash cycle was affordable and worth it. Really, a good idea for me, as i didn't want to break my machines in the process. The issue is drying, the dryers are way too expensive. I am not sure if this is the new norm, as i don't wash my comforter as often as i like, but if this is the norm, i'll have to just buy another machine to wash them, as if i did it monthly with the cost of drying, i would have my own machines in a year.

very friendly and helpful family owned staff also they have extra large washer and dryers for…read morewashing large items like bedspreads

Excellent dry cleaners. I am professional and they always have me looking my best. The staff is…read moregreat and very courteous. Atty Bill

I was headed out of town and missed a dry cleaner drop off day (due to the 4th of July holiday). I…read morewanted to take the items with me they had cleaned on vacation. I called and the owner personally dropped off my items to ensure I had them before I left for vacation. That kind of customer service is unheard of. Thank you so much for your help and service.