The place is clean, well lit, and the machines worked great. The best thing, though, is Willy, the…read moreattendant who helped me figure thins out with patience and a smile. thanks, Willy!

I used Apple Pay on a 5 dollar machine and they charged me 20 dollars ...I tried calling their…read moreoffice and nobody answered ..I also left a message with photos to their numbers and got no response .

Clean and professional left sone of my things and returned the next day and retrieve themread more

This is the cleanest Laundromat I've ever been to. Ester is so helpful and accommodating. She…read moremade my experience unforgettable. And next time Im through Columbus with a tour, I will encourage my my passengers looking for laundry services to come your way. Thank you so very much Ester, you went above and beyond.

So far so good. Our laundry room is getting renovated, so i had to find a place to get our laundry…read moredone. As i sit here listening to rock and roll baby by yelawolf, this place is nice, clean, and everything you need is here. A row of front loads, your typical speed queens and a back wall of dryers. As an extrovert, i miss this, but will be happy when the laundry room is done. As Stefan would say on SNL "this place has everything;There is a dollar changer, a vending machine, toilette and sink, a place to fold clothes, security cameras, typical dirtiness of a laundromat and quirky laundromat users. " . Seriously though, this is a nice laundromat.

Don't bother with this place. Whoever runs Hilliard Laundry just stopped caring about it. I like to…read moresupport independent businesses over chains, but three different dryers took my money and didn't work. The machine wouldn't return the coins I put in. Two others actually ran, but had no heat so everything was still wet and cold, despite selecting the hot cycle. This has been an ongoing problem as it's happened to other customers. Having no one there to stop people or reimburse is as frustrating as waiting forty minutes for machines that did nothing. I put tape over the coin slots so this wouldn't happen to anyone else. That's more than anyone who works there did. Keep my six bucks as you'll need it when people go somewhere else. You get out of your business what you put in.

I visited Splash to wash two comforters that don't fit well in my washer and dryer at home, and the…read morejumbo sized washers at Splash worked perfectly! The facility was clean and there were staff onsite if you had issues. Although it was crowded and busy, we had no issues finding open machines. The app you use to pay and see your washer and dryer's progress is easy to use. Downsides are that parking is tight, as it's in strip with several other busy businesses and the parking is shared. It would also be helpful if there were more places to sit while your laundry is finishing. I had two young kids with me and ended up sitting them on top of top-loading washers because the one bench in the facility was already in use.

Large washers at the back smelled like mold. The place looked dirty even though someone was…read moremopping. Mop water was the color of mud. Won't go back.

This is the chillest, coolest laundry mat in the city and of course it's in Clintonville! I have…read morebeen coming here for about 6 months since my buildings dryers keep going in and out of actually drying the clothes. So since I kept losing coins to faulty dryers I just come to this place! Stick it to the man I say! Lol kidding, this laundry mat has so many great cafes and bakeries near it, I just find it as an excuse to go shopping when my clothes are drying or go for a long walk with some coffee up-and-down High street. This place is great For people who want their clothes super dry! Large loads as well! You go to the counter and get 1$ gold coins for all the machines which is actually pretty good idea to keep things consistent. The workers are friendly and kind! 5 stars for great service!

Update after owner's response: All 5+ machines I looked at were filthy, 45 minutes after opening…read more This is a normal and acceptable amount of crap in a washer? Do better. I'm going from loyal customer here to never coming back. I had slowly stopped coming to the clintonville coin-op when I noticed a decline in their cleanliness shortly after they reopened. I started visiting other laundromats. I came back to give coin-op a try again and I'm disgusted to see they haven't improved their cleaning at all. This is the inside of the first machine I stopped at, 45 minutes into the day's opening, with the attendant chilling at the desk. So I skip the machine and go check some others. Checked at least four other machines. Each one was filthy. Dog hair, lint, gunk, coins, KIBBLE?? I found the cleanest one I could and wiped out the inside as much as I was able (it was still pretty grimy). Honestly I regret doing that wash. When it was over, I ended up just grabbing the 'clean' clothes and the rest of my clothes and putting them back in my car. No idea where I'm going to wash them next, but it's definitely not here. This place really used to be my favorite, but they need to seriously implement some stronger cleaning protocols and follow up on them.

I needed a place to clean my large comforter. This place had ample parking, it was clean. many…read moreoptions for payment, spacious and quiet. The attendant was very helpful and the choices of machines to use was convenient. I'll be coming back in the future. Highly recommended.

Did a laundry drop on a work trip in town. Dropped off on the way to work and was ready before…read morenoon. Fast turn around!

I don't get things dry cleaned often as I avoid buying anything that requires any kind of work…read morebesides tossing it in the washer and dryer at home. However I borrowed a casual simple dress and wanted to return it clean. The front counter workers were quick to see how they could help me and were very friendly. I dropped off the dress on a Monday and they asked if Wednesday was okay for pick up and I said yes that was fine as I was in no rush. What was nice was I had the option to pay at drop off or pick up. The dress was $7.50 before tax, okay but then I decided to drop off my husbands very nice suit jacket and pants and that was $11.00.... so after that I thought the dress price seemed pretty steep compared to the price for an entire suit else I would have done 5 stars. Everything however came out perfect with the cleaning.

place is clean, friendly, and easy to get too. I just wanted to wash towels and comforters as they…read moreare too big for my machine. The wash cycle was affordable and worth it. Really, a good idea for me, as i didn't want to break my machines in the process. The issue is drying, the dryers are way too expensive. I am not sure if this is the new norm, as i don't wash my comforter as often as i like, but if this is the norm, i'll have to just buy another machine to wash them, as if i did it monthly with the cost of drying, i would have my own machines in a year.

The place was clean and washer and dryers well maintained. I was able to get 3 loads washed and…read moredried in 1.25 hrs. Great place if you need a laundry service.

DO NOT USE THEIR WASH AND FOLD DROP OFF SERVICE!!!! They lost/gave away at least 1k worth of my…read morefamily's clothes! We just got back from vacation and everything was worn once!!!! All I got back was 1 bathing suit, 2 dresses, 2 shorts, and 1 tank! My son got back 2 shirts, 2 swim shorts, 1 bathing suit, 3 shorts, 1 pair of pj's, my husband got back his work clothes! I dropped off 2 WEEKS WORTH OF CLOTHES! And the best they can tell me is they'll look at the cameras. Ok, cool, but the clothes obviously aren't at their facility so what will they do to replace them? The manager said "I don't know". ARE YOU KIDDING ME?!?! I'm missing bathing suits for everyone in my family, shorts for everyone in my family, my tops, my boys shirts, jeans, EVERYTHING BRAND NEW!!! Update: Just got a call from the manager, this time I talked to a female manager but the manager I talked to from before was male... she called to say she found a bag of clothes and started going through it. After the first couple of items she listed I knew it wasnt mine at all. When I told her none of its mine, her attitude changed from nice to snotty as if I ruined her "hero" moment. She said they'll look over the cameras and I asked does it really have to take 24 hours? She replied snotty again saying I dont know. Then I said "I just dont see why it has to take 24 hrs when he started looking at the cameras when I was at the facility" she said he has to look at it frame by frame for an 8 hr shift. Then rudely said "well bye". So not only is there a confusion on how many managers there are but it sounds like they also lost someone else's clothes too. They're the ones who lost my family's clothes and acting like I'm being a pain. UPDATE: Over 24 hrs later, they called me. This time it was the male again. Stating he looked through the cameras and my family's clothes weren't missing on their end. THAT'S PHYSICALLY IMPOSSIBLE! I gave them $73 in weight of clothes and DID NOT get that back! When I asked if I could see the cameras for myself, he replied just as snotty like a child "no" the fact that I had to correct him on his attitude toward me was very sad. I told him they lost my clothes so what are they going to do to make it right amd he suggested to file a police report against them. Everyone here needs to be evaluated again and given a course on customer amd phone etiquette. They think just because they don't have a big fancy job that they don't have to treat customers with respect. I swear I was talking to a 10 year old on the phone. Sad.