As an HB local, I had a fantastic experience at Sunglass Resort. On my first visit, I went in on a whim with my girlfriend looking for some updated/stylish Maui Jim's. I was blown away by the HUGE selection of not only Maui Jim sunglasses, but also other top-tier brands. The salesperson, Mark, was super knowledgeable, friendly and helpful. After trying on a few pairs, my girlfriend insisted I purchase one of the very chic, "Luxury" line Maui Jim's. She said they looked "perfect" on me. Well, when I got home, I FaceTimed my husband who was out of town, and he didn't agree. Then I showed them to a few other friends, and the consensus was the style was not right for me. Two days later, I went back to the store. Scott, the owner, was eager to help me find sunglasses that I felt comfortable and confident in. He's worked in the industry for over 20 years, and his expertise in matching the right sunglasses to the right face is spot-on. He was so patient, knowledgeable, helpful and fun to talk to. In no time, I had found a pair that were stylish and just right for me. Scott's wife and co-owner of the store, Anna, happily made the exchange and issued me a store credit for the balance. I loved hearing their story about how they opened the store together and find it so sweet to see a mom n' pop shop doing so well. They truly care about their customers and business. I'll definitely be coming back and highly recommend this place! read more

Just the right amount of bougie for this ex-Beverly Hillbilly. High end styles and exceptional service. Especially Mark. He rocks the joint.

Best selection and customer service. When they were sold out of the glasses in the color we wanted. They helped us find them and we brought them back to have them color match our prescription. Just above and beyond customer service. The prescription and color matching was cheaper than lensCrafters. read more

Sunglass Resort - Sunglasses Near Me - Huntington Beach, California

If you are a sunglasses enthusiast, you cannot miss this place. Friendly and knowledgeable staff!

Gorgeous sunglass shop with views of the ocean & top-notch customer service. The young gentleman Yassen was attentive, very personable, & knowledgeable. First time shopping for high-end glasses and he made me feel welcome the whole time! Highly recommend. read more

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Not sure how i missed leaving a review when we were here, but service was great and the store organized. Prices are fair for the type of brands offered. read more

Went into sunglasses hut with no clue what I wanted to get. Great customer service and attentive staff helped me make a pick that im very, very happy with. read more

I'm usually not the type to write bad reviews, but my husband had asked the employee working for the owners number instead and he refused to give it to him, so I feel this is the only way to be able to talk to the owner. My husband bought sunglasses from here a few weeks ago. Transition ray band but he couldn't remember the name of them. We have two kids and they ended up breaking pretty soon after he bought them. Unfortunately, sunglasses resort stopped carrying them by the time we went back, so we asked the employee working for our receipt so we would be able to buy the glasses elsewhere. He wouldn't give us our receipt because he didn't want us to buy them elsewhere, even though they no longer carried the ones we were looking for. So weird. Confused, we asked the employee for the owners number so we can try to get the receipt from him, we figured maybe the employee just didn't have the capability, but he wouldn't give us that either. Extremely disappointed in the customer service here, especially after being a loyal customer for some time. read more

Lisselle who was the sales rep that helped me today 2/1 & she was so amazing! It's been more than 4 years since I came back to this place & I pulled up an old pic when I came here. She literally knew exactly what model I was looking for...just by a picture! If her boss reads this, please give her a raise, she deserves it! I'm so happy & her customer service was a 10+! Thank you Sunglasses Resort & I highly recommend this place! read more

I'm so happy that I decided to spontaneously walk in to the Sunglass Resort. I was greeted by a nice man that was helpful. They store is located in Pacific City. They have all of the top brands including Chanel, Tom Ford, Raybans and even Chrome Hearts! I bought my first pair of Etnia sunglasses and I Love them! I'm sure everyone will find a pair of sunglasses that suit them. They offer a 1 year warranty on all of their sunglasses, which is awesome. I will definitely be back again soon. read more

Sunglass Resort - Sunglasses Near Me - Huntington Beach, California

What a great store! So many good styles to choose from. Tony is THE BEST. He helped me narrow down the right style and I have my dream pair of Persol's. I will be back to get some more styles when in town! Highly recommended store. read more

Sunglass Resort - New Shades - Sunglasses Near Me - Huntington Beach, California

Their service was amazing - even during the pandemic. We know the owners from their Huntington Beach location. When it was time to get new prescriptions and new frames, we drove down to their Irvine location to get eye exams, update our Rx, and select frames. Everything was great. People were distanced in the store, all wore appropriate PPE the entire time. The exam was fast and thorough. We looked at a bunch of frames - each time we tried one on and decided against it, they took it directly to the sterilizer. The staff was great - and they knew their stock well. They offered opinions when we asked, and patiently let us go back-and-forth between frames again and again. Once we selected our frames, the ordering was quick and easy. The lenses came in faster than any of us expected. The finished products look great. No issues with the lenses (which is rare for me - there's usually something with new glasses). All this during the pandemic. Will definitely go back again and again. read more

I love this place they have the best selection of sunglasses here and always have the latest styles and chrome hearts which my boyfriend loves The staff is super friendly and are always very cool about you trying on so many pairs before you find the one you like ! I bought few pairs from them and will only come here for my glasses Definitely suggest ! read more

Arrived in SoCal and realized I forgot to bring my sunglasses. Was desperately looking for a store to buy sunglasses. Tried one place next to the hotel we stayed in but the service was extremely bad. Ended up going to sunglasses resort. Staff was very helpful and friendly. I found a perfect pair. Great experience. Definitely recommend read more

Absolutely amazing experience and fun picking Sun glasses. Almost every brand is available from General to very high end. Most importantly the service, Mark was very knowledgeable and made the experience at a high-level. read more

DO NOT BUY SUNGLASSES FROM THIS STORE!! SHADY BUSINESS PRACTICES!!! BUYER BEWARE!! THEY HAVE TERRIBLE CUSTOMER SERVICE AND AND LIE TO YOUR FACE. Came in this store yesterday and bought some Ray Bans. When I got to my hotel I took them out of the case and noticed there was a white scratch/mark on the frame. I came back the very next morning less than 24 hours after my original purchase. I talked to the guy that sold them to me and let him know he sold me a defective pair of glasses and I asked for a replacement pair. He looked at me like I had asked him to do a backflip. They tried to clean the glasses for me and the white mark did not go away. He said he didn't see the mark when he sold them to me and they will not replace a damaged pair of glasses. He looked at me in my face and said it was obvious to him that the glasses had been worn and I must have scratched them. That is 100% false. They were taken out of my case at my hotel room, I noticed the mark and put them right back in the case. This is the absolute worst place to buy glasses. They have zero empathy or respect for customers. Save yourself the time and energy from buying sunglasses from these thieves. They do not know the first thing about customer service or doing what is morally right. Extremely disappointed that a store like this exists in 2022 in a nice area like Huntington Beach. Do not give them your money. They do not have respect for the customer. I feel robbed and deceived. read more

Great customer service and selections of sunglasses! It's not anything cheaper than anywhere else, but you got to have tons of selections that you can try on and they also offer you advises and recommend sunglasses that based on your taste...I didn't expect to get a pair of Tom Ford; I was hoping to try on some Gucci and I did but end up the Tom Ford won! Thanks for the recommendation. read more

Came in yesterday for my second time Really rad guy, I believe is the owner? .... helped me out. Super sweet, informative, fun, personable Will definitely be back in soon to grab a new pair of sunnies... the selection is right on Highly recommend read more

This is the only place my boyfriend and I will buy sunglasses from! Specifically the pacific city location- they really are the best in the business. The staff is incredible and really helpful. Tony is literally the best he is so honest and really educated on all of their stock. They have an amazing Jacque Marie Mage collection that we are completely obsessed with, along with other many great luxury brands. There really is no other place that compares! I love the Pacific City team!! See you guys soon! read more

Scott was an absolute gem and very helpful in picking out a new set of custom sunglasses for me! I'm super picky with my prescription sunglasses and he was so patient with me even during a very busy time in the store. Love the glasses and definitely loved the service! Highly highly recommend! read more

So check it out, I was here on Sunday at the new Pacific City because there was an awesome Cars and Coffee event. Tons of incredible cars, everything from Dodge Hell Cat's to McLarens. As I walked around the Pacific city I saw a place called Sunglass Resort. I walked in and talk to the nice staff about a broken pair of sunglasses that I purchases somewhere else. The staff was amazing, my glasses were fixed in two minutes. TheyThey charged me five dollars and I could not be more satisfied. If you local you need to check this place out and if your from out of town and you need new glasses or something fixed walk over to The Pacific City and look for this place. Tell them Dave sent you. @costamesadave @707Hevy read more

Sunglass Resort - Sunglasses Near Me - Huntington Beach, California

This was an unexpected surprise. I'm a large man at 6'4 260lbs and my head equals that size. I was looking for a particular pair of sunglasses but didn't know the brand. The ladies that worked there Brianna and Gisselle were super helpful in trying on many different styles. Finally I showed them a pair the The Rock had and they INSTANTLY knew the style and brand and within seconds I had that exact pair on me. Best service I've ever had and great personalities and incredible designer collection. I walked out with a pair of Barton Perreira sunglasses and a smile on my face. Wife is coming back for some Tom Fords. Thank you to the team at Sunglass Resort. read more

Sunglass Resort - Sunglasses Near Me - Huntington Beach, California

I was desperate to find the sunglasses I had bought from 3 years ago From Scott Manager of the Sunglass Resort in Pacific City Huntington Beach I called and within 2 days he found 1 pair in the warehouse in Italy! He was amazing so professional and so eager to find them for me So now I have my favorite Chanel Aviators! Thank you Scott! I will only buy my sunglasses there forever and recommend them to everyone! read more

I do want to start off by saying the buying experience was AWESOME however I was not told about the 5-day exchange policy. This was my first time purchasing brand glasses for myself and I wanted to ensure I would get the correct frame for my face. I was in between two sets of glasses and decided to go with ones that were $150 more expensive and a tad bit more bold for my style. I had the glasses for a couple of days but didn't really feel like it was fitting my face properly. I asked a couple of friends who confirmed and said I should go with a different frame for my face shape. I was leaving for my birthday vacation and decided that I wanted to exchange glasses so did NOT take them on my trip. When I got back into town I called to make sure I was able to exchange where I was then given the policy for the 5-day exchange. I explained that these glasses are in PERFECT condition and still was not able to exchange them. Now I feel like I've been dumped with $500 that will forever just sit in my drawer. I am so disappointed. read more

My husband and I love this place. Victoria remembered us from their previous location and helped us find new frames. Their customer service makes it worth the drive up from San Diego. read more

I can honestly say this is my first Yelp review, and I'm very sad that I was treated so poorly that I felt the need to write it. I went into the store fully intending to buy a pair of sunglasses. A family member purchased from here before and they had a good experience, and I knew they had a good selection. I entered and received an unwelcoming hello from Summer. I showed her my current glasses and told her what I was looking for. She went and retrieved a pair of the brand I wanted from a case behind the barrier, which I liked, but they were not polarized, as I preferred. They did fit well, so I told her I might be interested anyway. I asked if they came in polarized and received one of several "I don't know" answers to my questions. She showed me a few other pairs from the wall that didn't work and I asked if I could go back and look at the display of the brand I wanted, to which she said no, they were not floor items. I asked to see the first ones to get the model name and SLIGHTLY moved the edge of the sticker to read it, as I wanted to see if they did come in polarized so I could make my decision. She became very rude telling me not to remove it. I wasn't, and I said so, and I got enough info to look it up on the manufacturers website (which I would have expected any salesperson to do for me if they were interested in making a sale.) She then became even ruder and started arguing with me. I said something about her not being helpful, and she responded that they were a small business and didn't have to go by normal procedures (or something to that effect.) She then accused me of online shopping (again, I was just getting info from the manufacturer - answers to questions she did not have and would not find for me) and of fighting with her, and she told me to leave. I said I gladly would and she said in a very rude and commanding voice to never come back. Bottom line, this might be a great business, but their sales staff is not doing them any favors. Being a small business, as Summer stated, it seems that they would be even more accommodating - especially to locals like myself that will likely be their only customers in the off season. Maybe Summer just needs some customer service training - but I certainly won't be back to find out if she got it. I'm sure Sunglass Hut will be happy to help me and take my money. read more

Walked in thinking there would be more personalized service. Instead, all the glasses are behind counters so customers can't access them (probably a Covid thing). When I asked the guy working there if he had any recommendations, he showed me one pair of sunglasses. After that he just kept waiting for me to ask to see a pair which was annoying. I didn't want to keep playing that game. Those sunglasses are expensive, so I would've hoped for more attentive and personalized service considering I was the only customer. I walked out quickly read more

All 5 stars to Brandy! She made the buying experience so smooth and flawless. I owed my gf some glasses (hers got stolen from her car after I left it unlocked) and she helped pinpoint her exact needs within minutes! After her flawless execution I wanted to see what she could find for me. Lo & behold she found exactly what I was looking for in a few minutes; just after a handful of questions. Kudos to this girl! Went from just looking at some eye wear to buying a mortgage payment worth of glasses. All in all, we loved our experience! read more

Sorry the review is overdue just haven't had access for over a month. Love the place and Thank you to the owner for beautiful sunglasses. He was very wonderful and knowledgeable. The new place is very beautiful and located in the Beautiful new retail Pacific City in Huntington Beach. read more

So I stumbled into this place last Sunday. I needed some sunglasses since I needed some Sunday glasses. This wayyy chill girl helps me out figuring out what I'm going for. On the email receipt it says Gisselle so lets go with Gisselle helped me out. After trying on who knows how many glasses, I found the holy grail of glasses just staring at me. Slapped those Diors on and BOOM. SUNDAY FUNDAY BACK IN FULL EFFECT BITCHES. Thank you for helping me out! Will be back again. read more

I was in one week ago. I had been looking for a sunglass hut type store and was excited to find this right next to the hotel I was staying at. Aside from the fact that it was impossible to access any sunglasses without the help of an associate, I was actually stopped as I was preparing to leave. The teenage associate had the audacity to ask if I knew where the "Tom Ford sunglasses are?" I said no, have you checked the counter areas. There are sunglasses everywhere and it would not be hard to miss something HE forgot to put away. He then ignored me while he spoke to someone on the phone while the other associate asked me if I could stay for a few more minutes until they located the sunglasses. I immediately began removing my jacket allowing him to see I had nothing, and even offered to show my purse. Of course, the employee declined saying, "I don't feel comfortable looking in people's purses." I then asked if they have cameras to which he replied they do. Of course, being the incompetent 15 dollar an hour employees they are, they found the glasses laying on one of the counters. I received a mediocre apology and went on my way. This is a HORRIBLE way to do business. I would suggest buying designer sunglasses anywhere but here. read more

This store has great customer services and she knows her stuff. I have been going back to this store for all my Sunglasses and glasses since finding it. Wide range and service with a smile. I have now purchased 2 pairs from this store and also had 2 pairs repaired on the spot. If you are in the area and need Sunglasses, this is the store to go to! I feel sorry for the store owner sometimes as I see people just go into the store and treat stock like they are toys, however she is always running around cleaning the glasses and putting them back in place keeping the store looking fresh! Great shop! read more

These people are great, provately owned by a family. Both of the owners are awesome and were working when we were there. They know a lot about sunglasses and hooked me up woth good info, also gabe us space when we needed it which is a huge plus for me. Finally they didnt try to upsell me needlessly on polarized lenses and actually explained me the benefits and lead me to the conclusions that i probably didnt need to spend the extra money which was awesome. Tl dr; Great people, same exact quality as sun glass hut but wayyyy better and they don't gougue you for money. read more

This is the second location for this small chain. I called this store after running into racist incompetent employees at the location in Irvine. Summer, who is the store manager at this location deeply apologized for what my husband and I experienced at the Irvine location; she assured me that she could help us but wanted to call me back because she wanted to see if she could do anything further about our situation. 5 minutes later Summer calls me back yelling at me stating that she was informed from Scott- their regional manager- that she would not be helping us at all with getting our glasses repaired. She wouldn't let me talk on the phone, she just kept attacking me stating they removed our warranty and wouldn't be helping us then hung up. I've got to say, I'm not sure what's going on with these locations but their customer service is horrible and Scott is an incompetent Regional Manager who doesn't even understand what customer service is. If you find yourself questioning how they explain the warranty versus what is printed you'll find yourself getting thrown out of the store and no one there to help you in your future. read more

Scott and Ivanna are really nice people and they know a lot about sunglasses. I had my eye on a few more expensive pairs, but they were kind enough to let me know that they were glass lenses that could shatter when riding my motorcycle. Also if I was to do any construction work with them and something impacted them they could shatter as well. They pointed out some less expensive plastic lenses that would be better for my active lifestyle. Thank you for being honest and not just trying to make a more expensive sale. read more

Had a pretty Amazing first experience here at this shop. My wife and I had a few pairs in mind an Anna really stepped up to help us out. I tend to get lost in the sea of glasses and Anna took the time to understand what we were looking for and what style we really loved. Most stores we visit are real pushy to make you buy something you really didn't like but not here. Her patience to show us every pair we were interested in and taking the time to answer all our questions really meant alot so thank you for making my day. read more

Always a positive experience! Scott and his co-workers are always so helpful. Sunglass Resort always has the latest trends and styles available. A family owned business and welcoming. Each and every one of the employees know how to pick out the best styles that suit your face. I've already got 4 frames alone from them! I very much recommend them! They have great deals and carry the latest and best frames! read more

I had been to this place before when I was just browsing. Great brands, wonderful service but I had not purchased from them. Went in yesterday to find sunglasses. Got there, found the glasses but told me they don't accept insurance. Not a big deal; they said Irvine location does, so I figured I'd have to purchase from Irvine. Got my ticket out to get validated & the sales guy went to his supervisor & told me they would not validate because I didn't purchase that day. Really? I'm going to drop $500+ on frames + $400 on lenses with them or Irvine & they won't validate me & the parking cost is maybe a few bucks? I found out that insurance won't cover the glasses so I'll have to be out of pocket for them anyhow & it would be so easy to go back and just buy from them but because of their shortsightedness of not wanting to validate me yesterday (and I'll say, honestly, I'm tweaked about it), I'll just purchase online or special order. I manage a small business as well & every customer counts. The effects of this sort of short-term save-money mentality kills a sale. I do support small local businesses but it starts from Day 1, even if you don't buy the first time you roll in. Sorry Sunglass Resort. read more

Awesome staff! Incredibly helpful and no pressure. Excellent selection, you should go here

Great place to buy sunglasses. The staff that works there is very knowledgeable. My gf and I went in there not sure what to expect but with the help of Scott he got us through it. He was was very patient with us and answered all of our questions. He was very personable. My gf and I ended up leaving w a pair of glasses each because of the great customer service. read more