My family and I went into Sunglasses Hut last Sunday and had a fantastic experience with Phalina and Karina. Both employees were very knowledgeable about all the products. They were able to offer valuable suggestions for my husband as he tried on several pairs. They were kind and patient and engaged. It made our experience fun and informative. In a world where companies no longer prioritize customer service, these two employees are excellent representatives for the organization. Five stars for sure.... read more

I usually find shopping for eyewear stressful, so I almost didn't walk in. Within a minute, Taylor and Paulina had me completely at ease. I came in with a rough idea and an open mind, and they ran with it. I tried on something like 20 pairs over an hour and a half, and not once did they rush me or make me feel like I should wrap it up. We went bold, we went conservative, and back again, across Ray-Ban, Tom Ford, Dolce & Gabbana, Prada, all of it. What I loved is that they didn't just nod along. They each had their own opinion and didn't always agree, which is exactly what you want. It told me they were being straight with me, not just closing a sale. Their product knowledge is the real deal. I showed Taylor a photo of a pair I'd seen on a model in an ad and he named the brand and style instantly. They get monthly training on new lines, and it shows. I walked out with two statement pieces: the Ray-Ban Wayfarer Puffer (the A$AP Rocky design) and a pair of Dolce & Gabbana, and the buy-one-get-one deal made the second pair 40% off. Elevated, head-turning, exactly the vibe I was after. If you're near the 2nd Street store, ask for Taylor and Paulina. Highly recommend. read more

Sunglass Hut - Sunglasses Near Me - Belmont Shore, California

Joey was amazing. I hate buying glasses - he and the woman here made it fun and easy and so happy for my pair. They have great promos as well. 5 stars not your normal SGHut it was magic. Cheers. Great value as well. Amazing styles. Go for sunglass needs read more

Sunglass Hut - Persols of joy thanks to Joey and Cool Chick who I can't remember her name who also works there. - Sunglasses Near Me - Belmont Shore, California

I went in with the intention of buying the Meta RayBan glasses. Joey helped me the entire time, and Joey couldn't of been more helpful. Very knowledgeable and a fun personality, I really appreciated his input in choosing the right style for me. He also helped my husband pick out a pair! Thank you Joey!! read more

Taylor is an absolute gem and an expert at their job. Make this person a manager. Not only were they able to help me, they made me feel so welcome and I appreciate their kind mannerism and small talk. read more

I was next door to this sunglass hut and decided to wait till they opened so I could make a purchase. I was there at 9:30am I know that they open at 10am so I decided to wait till 10:05am to walk in. When I tried to walk in the door was locked. Maybe change the hours read more

Really great service. Nicole went above and beyond to helpme find the exact pair of sunglasses I was looking for. She was extremely patient and I really appreciated her opinion when I would ask for it. If you go, ask for her to help you out! read more

If you want terrific service and professional support - definitely go to the Belmont Shore Sunglass Hut and work with Nicole. My boyfriend and I arrived at 10 o'clock on a Saturday and we couldn't have been more pleased. We told Nicole the specifics - frame/lense type we were interested in and she immediately pulled some sunglasses while Nicole let us look at the incredible store inventory, which included a wide variety of affordable and high-end signature frame options. The experience was very relaxed and efficient. In less than 20 minutes, my boyfriend selected a great looking Ray-Ban frame with polarized lenses which was exactly what he was looking for. Nicole definitely earned our future business and all I can say is when you're looking for a great pair of sunglasses... Well, we've tried the rest and we finally found the best! read more

purchased glasses less than a month a ago prada logo fell off . Went it in to get repaired like the website online stated it covers manufacturing defects workers said no thats not possible since it didn't say sun love but the purchase was made less than 30 days ago they went aware of the store policy. The lady working there looked tired she never once got up leaning all on the wall looking like she didn't want work ! read more

Sunglass Hut - Sunglasses Near Me - Belmont Shore, California

Just wanted to shout out Nicole. After an appointment I went to put on my glasses and noticed one of the screws came out of one arm. Luckily sunglass hut was right across from me. Nicole was very sweet and helpful. She fixed and cleaned them for me very quickly. Great customer service and work! Thanks again! read more

Once upon a time, Christmas business was afoot! Looking for the perfect sunglasses is not an easy feat. However, the staff at this small business were so helpful and kind! We tried on so many different brands and styles before we were ready to make a decision. Oh what fun it was to shop and play at the Sunglass Hut this day! The end. read more

UPDATE: I did finally get a call from the store manager. She was gracious and apologized for her team member and for the second person who was working that day, but not from her store. I've upgraded my rating to reflect, but still won't be spending my money there ever again. Sad. I went in today to buy a pair of glasses. (Ready to drop $250.00 easy, if not more on a great pair) Door was locked with 2 gals standing back at the counter. They came to the door, let me in and seemed annoyed I was coming to spend my $. I had a specific aviator style in mind from Ray Ban, but told them I don't think they still make that version and was open to other brands in that style. They said "no, sorry nothing like that". So I turned around and walked out. Zero suggestions, zero offer to try some other thing's available or explore. Terrible customer service. They need training!! Go back to your extended break, ignoring customers and never hitting or even trying to hit a sales goal or KPI. With the current state of retail, you would think the company would hire and train people correctly. Never going back!! read more

I lost my favorite pair of Ray Ban Aviators and needed to replace it quickly on a very sunny day. Not only did I get a new pair for myself (which I love more than my previous), I bought a birthday present for him with the Special: Buy one pair, get a second for 50% off. Taylor and the lovely store manager were extremely patient and helpful - as it took some time for us to make our decisions. We spent the rest of the day on the beach without the pain of squinting. Thank you for a great shopping experience. read more

Taylor really help us out! We got what we wanted and what we needed. And now look sexy! Thank you Taylor ;) If anyone needs help go see my homie Taylor!! read more

Loved the sunglasses I got, Joey suggested to try a new style, fell in love with the pair right away! They have a special buy one get one 50% off, check it out! read more

My partner accidentally dropped her Maui Jim's into the ocean... so we came back to the place we originally purchased. Kemi, who I believe is the manager, was extremely knowledgable, friendly and helpful. We secured another pair and was educated on the different types of lenses and what you have to clean them with etc. Needless to say, I have slowly been ruining mine byy washing with water and soap(did it with my old ray bans, which now that I recall were glass)... these are polycarbonate, so guys and gals know what lense type you have first... apparently I can only use lens cleaner. Thanks again Kemi for your stellar service! read more

I went here couple days ago to finally get myself a pair of sunglasses after spending two years waiting for Tiffany to design the perfect pair of shades for me! While perusing online I narrowed my list of favorites down to six styles, and I wanted to try them on before settling on the winning pair. I would give the whole experience 3 stars because Sunglass Hut did some things very well, and others not so much. I will start by listing the not-so-positive feedback first in hopes that someone from upper management understands and fixes these issues that may be taking customers away from this otherwise perfect little store. Cons: - Store hours on Sunglass Hut's website and Google are listed as 10-9 Mon-Sat and 12-6 Sunday. However, only once I got there I found out the actual store hours posted on a little hand written piece of paper by the door. I wasn't in a rush and was looking forward to new shades so I killed 30 min while waiting for the store to open. But someone else, some other time may not be as easygoing. Nowadays with people's busy schedules and awareness that Covid affects store hours, consumers rely heavily on online info and I don't think it's too much to expect a company like Sunglass Hut to get with the times and keep the information available online current. - Even though they have a wide selection of styles, they do not keep sunglasses in stock. I was ready to drop $800 on two pairs of Tiffany shades right then and there, but they told me the only pairs available were the ones on display, which had minor scratches on the frames. I mean, not to be too picky but if I'm going to spend half of my monthly rent on sunglasses I want to also experience the "opening a brand new Tiffany blue box" feeling. In order to get that, I was either going to travel to a different store and hope they have unopened boxes of the two styles I picked, or have new pairs shipped (eta 3-5 business days). At that point I didn't want to travel to another store because I did not have more time for that and MORE IMPORTANTLY I didn't want to take the sale away from the amazing staff at this location! I have been in sales and I wouldn't want someone I don't even know to get credit for the work I've done just because of something as frivolous as lack of inventory. Nicole and Carter at this location were superb and I was committed to giving them the credit, so I asked Nicole to get the new pairs shipped to her store. In this instance employees here were able to keep the business because I was ready to buy from them specifically. Nevertheless for a customer, finding out that they can't instantly get their hands on what they purchased with hundreds of dollars kills the impulse to buy. I'm concerned that you may have many other customers walking away from this store dissatisfied just due to this road block in the sales process. - Sales portal for the sales associates is extremely slow, glitchy, and difficult to use. While Nicole was checking me out she had to apologize over and over again because the system was taking way too long to load, the text size on the screen was simply impossible to read, and she had to redo the order all over due to the system not giving her the option to ship to my address the first time (second time it worked, but at that point I had already decided that it would be better to ship to the store). I've been in Nicole's place before. I know the high of an early day sale, AND the anxiety of not being able to complete it because your system is not cooperating while you're trying to keep the customer engaged and simultaneously solve the technological crisis in front of your face. People get sketched out or impatient when a sales associate repeatedly asks for their personal info. More down time in the sales process is more opportunity for a customer to stop and think about why they should not go through with the purchase, so the technological inefficiencies may be another issue which keeps this store from doing as well as it could. Pros: - The store had all the styles I wanted to try on. I had already checked the night before which stores carried all my favorite styles I'd seen online. This location won, and that's what got me in through the door to begin with. - Sales associates Nicole and Carter were beyond helpful, polite, and friendly overall. While doing sales I've been taught that even if a customer likes the product, if they don't like the salesperson they will just buy it from somewhere else. And it's very TRUE! As a customer, I was willing to go along with the not-so-smooth sales process because I really appreciated all Nicole and Carter were doing to make the experience more positive. They are great employees for your business and I hope you cherish them as such! Thank you for coming to my Ted Talk! read more

Nicole does a great job and makes this location farrr better than the one in Del Amo mall in torrance. Lots of selections here and great staff! read more

Absolutely blown away. On my way to lunch I noticed a Sunglass Hut and decided to stop by to see if they could replace a missing "nose bridge pad" on my prescription sunglasses. Thinking I'll just buy a replacement kit they just put one on and gave me a number to RayBan warranty just in case; at no cost even. Above and beyond. Sunglasses are now sitting correct on my face thanks to Sunglass Hut. Buy with confidence, they'll have your back. Will be back to purchase a replacement par for their actions. Cheers! read more

Here in Burgo Spain with my Mom & Tia Rosie visiting family and freezing our nalgas off, I'm catching up on my drafts; what triggered me to pick this one is that at dinner a relative was touting her $500 Gucci Sunglasses to the point of me giving her looks like [ RYFKM! ], my dear Segundo Prima! People still spend over $200 for a pair of designer sunglasses when I have found sources that have the same ones for less....MUCH less! Look, they ALL are made in China. ============================================================== My friend owns a business that has sunglasses and stands in many beauty salons, beauty supply stores and spas on consignment and, I've been doing part time marketing for him, ordering and stocking his stands for 7 years ever since I closed my store on Broadway in January of 2005. So, I'd finally had enough of walking past this Sunglass Hut and many of there other ridiculously priced locations and went in with Marty looking for some clip ons for his transitions lenses from Costco; they just do not get dark enough for him. As I perused the inventory while he was waiting for assistance that seemed to take longer than waiting for Jesus to come, I just could not believe the prices and, that people do not know that they are being ripped off..literally. Tell you why: I've been to Shenzhen China many times to assess inventory for my friend's business and, I was amazed that ALL of those fancy styles are made on the same machine for 25-50 cents a pair! All of the designer styles arms and frames go down one way and are stamped Tom Ford, Gucci, Dolce Gabanna etc, made in Italy and the like and, the other arms and frames on the same machine are down the right side stamped [ made in China ]-YES, same pairs stamped differently. So, when I confronted the store manager about this she was annoyed, came up with fumbling excuses and eventually gave me the look of [ I'm busted but I'm not gonna admit it, you're full of shit ] and with a smarmy "So why are you two here then?" "Well honey, we are looking for clip ons for his sunglasses that are transition lenses and, he would like them a little darker in the car until he acclimates to them being this way." Her response was" Oh, clip ons?" "We don't carry clip ons, why don't you try a Rite Aid or something like that, we sell high end products here." Unless of course you have the cash flow of Brittany Spears, Pink or Kanye West, knock your self out! Do not be deceived by this gimmicky store chain and others like it; by them at the swap meets or street venders as they ALL have the same 2 important types of UVA protection. And, for $10 you can still have enough money to gas up the Pink Cadillac and drink top shelf liquor looking fabulous-sweetie, trust me, no one...I mean no one will know. My experience here was less than pleasant, I was going to actually buy a pair on sale for $85 but, I passed. So, I'm wanted to give this place the Michael P's 3 Star just A-Okay because that's all it is but with the 'tude, 2 Stars and, to each his own-it's your money..RIIIGHT!? I'll continue to get mine for free or, pay $10 a pair [ in a pinch ] for the same quality and do this so you aren't able to see if I've blazed before going into the club: http://www.youtube.com/watch?v=X2LTL8KgKv8 read more

What's your best summer accessory? Flip flops..... Bracelet.... Earrings...... Mine are sunglasses. You can't go anywhere in SoCali w/o a pair. They always travel with my Berry, wallet and MAC lipglass in the summer together. And a new pair of sunglasses is always a good treat. I typically try to my heart's delight at Nordy's as they always have a good selection, but I stopped in here on the way to the gym to try on some new pairs. They did a complete remodel of the store a couple of months back and I was pleasantly surprised at all the selection at this Belmont Shore location. I was greeted and was immediately felt comfortable to try on as many as I wanted. I also had a gift card that I needed to redeem, so sweet - that basically took care of the tax on the pair I so fell in *love* with. That was an expensive walk to the gym. : | read more

Allison is great!!! We didn't get our sunglasses in the time frame we were told. But when talking to Allison she was very helpful and attentive. She updated us everyday on when we would receive our order and was very professional. Thank you!!! read more

I love sunglasses, they make me feel pretty. Buy them here. The people here are nice. They are expensive. I don't have lice. I'll sing a little ditty. Then you buy me a beer. read more

I've been here twice now, and I am a "fan" of this sunglass hut.... just the belmont shore one tho. ;) I love 2nd street anyways (great restaurants, boutiques, bars) so what's not to love about the hut?!? I joined they're little membership thingy so I recieved a $20 off card for my birthday, so I went to treat myself to a new pair. The girl working the closing shift was the best! Both times the girls that helped me were honest and told me (nicely of course) that the D&G sparkley ones were NOT me, and the Ralph Lauren ones made me look like I had bug-eyes. But I found one I loved.... Tiffany's turtleshell rectangular polarized ones! The new remodeled store looks really nice and brand new, even though they remodeled a couple of years ago. When I want or feel the need for some new shades, you know where I'll be going. read more

This is the best sunglass hut I've been to. I was looking around and Kira helped me adjust & clean my own sunglasses and also showed me all the features that I didn't even know my glasses had- I bought them from a diff sunglass hit before and was never told any of this. Kira is the type of person that takes their job seriously which is rare in retail sales these days Thanks read more

Went to get some glasses replaced under warranty. Went to one location and everything was good except they didn't have the right color and sent us to 2nd st. Well now somehow they are saying we never paid the warranty, and are saying we need to pay half the price of the glasses instead of $40 warranty protection. Never doing business with them again read more

Kimmie, Kimmie, Kimmie!!!! I took my $400 Celine sunglasses in because they were wonky and leaning to one side. The only solution Celine gave me was to buy a new pair(not).... Kimmie is amazing and straighten them out for me. Thank You! read more

Drove to this location from Cerritos before it closes at 9 pm, got here at 8:30pm and they are closed not very good management hate the fact that I wasted my time and gas trying to get over here very disappointing that they advertise something online and didn't honor that close 30 mins before they should have read more

Sunglass Hut - Sunglasses Near Me - Belmont Shore, California

Kudos to Amanda. I bent the arm of my new Ray-Ban Aviators. I was too bummed to trash them, so I've been wearing a grandma leash to catch them every time they fell off my nose. I went to Sunglass Hut hoping to find a sale to entice me into buying a new pair. Amanda was immediately helpful. As I scanned the shiny new Ray-Bans, Amanda went to work on my stretched-out sad Aviators. Presto-chango, she fixed the whacky arm. Instead of encouraging me to buy a new pair of glasses, she saved my glasses. Yay. I walked out with a smile, and my fave sunnies resting on my nose without the grandma leash. read more

They have a great return policy!! My dog chewed my glasses to shreds and because I bought the glasses less than 90 days ago they will replace them for free!! And to top it off those glasses were an exchange that i made a couple of months ago because I scratched the lenses. I wasn't expecting that! read more

When I'm browsing and tell you "I'll let you know if I have any questions" (twice), that means I don't want you to hover over my back while I try stuff on. Nor do I want you to continue to ask me questions or make suggestions about stuff. REALLY BACK UP read more

I always have great service when I am here at this location. Carla helped me this last weekend and she was very nice. Helped me pick out a great pair of Maui Jim sunglasses and answered all my questions. I usually try to shop the small business stores here in Long Beach but Sunglass Hut really does have the biggest selection. read more

Very good selection of brands and styles! Easily accessible off 2nd street with street parking. Their sale sections always seems to have some items that are on discount. Very nice display room and staff is super nice read more

Awesome store. Awesome customer service. I got a friends and family discount a couple months ago and ended up getting my Tory burch sunglasses for only 112 dollars!!!! They were patient while I was there for over an hour and a half friend to make a decision. It was a hard one- so many great choices. I love the manager there and I'm kicking myself for forgetting her name because she really deserves a shout out. L read more

Had to make an exchange and Topi was VERY helpful and fun to talk to! Really enjoyed my experience and will definitely be back.

This Sunglass hut by far has the best customer service out of any Sunglass hut I have ever been to. The store manager is always so helpful and going out of her way to make the customers day. On the particular day I went in two associates were working, and I got both of their undivided attention and honest opinions. I felt as though they really wanted to help me find a pair that looked good on me rather than just sell me something. Will definitely be returning! read more

This was the best retail experience I have had ever!! My Favorite pair of Sunglasses got lost in Mexico (Ray-Bans) I was looking for a pair just like them. I did not find what I was looking for but Kira helped me find a similar pair, which are now my Favorite glasses unfortunately they broke I was so devastated. My husband took them to the store because I was working and she honored my warranty she did not have them in stock but wrote a little note to me and sent it home with my husband reassuring me when they were in stock she would call me. Sunday she called I got my NEW glasses I am so Happy. I never YELP I PARTICULARLY DISLIKE IT. BUT SHE DESERVES KUDOS!!! KUDOS TO YOU KIRA, THANK YOU VERY MUCH. ANNETTE read more

I walked in with a pair of sunglasses that were severely bent out of shape thanks to my toddler. James fixed them up as good as new in less than five minutes! So impressed and so thankful. Nothing is more annoying than having your sunglasses fall off your nose every few seconds! read more

I went in here looking for some oakleys that I saw online, and although the staff is friendly, their inventory was limited. Worth trying on nice shades if you're strolling on 2nd street. I'm out read more

Would have loved to make a purchase except the wait was too long to do so. The employee was very kind, don't get me wrong but inadequate training on a new POS and poor scheduling for a weekend is managements fault. Maybe next time. read more