I came here a few weeks back and had a horrible experience with the assistant manager I went during…read morethe weekday looking for the Celine and the whole time he was talking to another employee not engaging with me at all. The store was alone nobody else was there. I decided to leave and I came back today and Kayla helped me out and she was the sweetest! Very engaging and giving me her opinion on which Celine's to take. She's a great sales associate! I appreciate her kindness and great energy!

The manager and the employee were sketchy. They didn't want to take my return and told me to go to…read morethe original store that I had bought it at. It was super clear that they just didn't want to take my return with some of their actions when I was there. Went to the store I bought them at the next day (Pasadena) and had a lot easier return process and great experience. Only proved how much more of a hard time the Cerritos store gave me.

Extremely good service And very nice customer service…read more Compared to other places, the check-up quality is also better for the price.

I can't recommend Jason and his team at Eleven Optical enough! From start to finish, their service…read moreis top-notch. The whole team works seamlessly together, and everyone is incredibly friendly, knowledgeable, and a true subject matter expert. They always make sure I get the best deals on contact lenses, glasses, and sunglasses, and they have an excellent selection to choose from. Plus, they handle all the insurance paperwork for you, which makes the whole process so much easier. They also give you plenty of sample contacts to try before you commit to buying, which is such a thoughtful touch. The eye exams are fantastic as well - the doctor is professional, kind, and takes the time to explain everything thoroughly. Definitely my family's go-to place for eye care and eyewear. Excellent customer service all around. Highly recommend :)

What a great experience we just had with Joe at Quay our glasses, which were under a year old…read morestarted to peel. Mr. Joe was kind enough to help us replace them under warranty. It was such a quick and easy process. Appreciate you, Joe! Can't wait to purchase my next pair of quay glasses

Kat has helped me pick out the perfect shades! She also went out of her way to clean another pair I…read morehad purchased not to long ago. She was also very patient and took the time to tell me how I looked in each pair. Great customer service.

Yeseni is a great worker! She was very accommodating and explained my insurance thoroughly. Cannot…read morewait to see how my glasses turn out!

They insisted that they won't let me purchase soft contact lenses with my old prescription as it is…read moreexpired. I asked if I can get a copy of my records, they said they need a doctor's signature for release. She only comes in on Thursdays. And today is Monday. I am currently driving with one contact lens. I wear RGP hard lenses.

Showed up at 6:05 PM and they're closed. Hours state from 11-7 on their yelp, google, and door…read more Update your hours.

Very good place to buy sunglasses the best place to buy the person was very help fullread more

I've been coming here for three years now. Dr Shane Seymour is professional and friendly. The…read moretech that they use for retinal scans and eye pressure tests are the best as they don't require annoying puffs of air or dilation. They also are great with providing me with my prescriptions without pressure on buying their frames; however their opticians were helpful with having me try the low bridge frames they had in stock. If anything, therein is my only suggestion: please consider offering more low bridge frames as this is the only reason we go elsewhere for frames.

Dr. Leslie Bacani, OD was absolutely a pleasure. I am so lucky that I was able to be seen by her…read moreand right away. They said it was a busy day, but I was 20 minutes early to my appointment and see right away. I have been putting off going to the optometrist for a while and they were efficient with checking everything and getting me a perscription. Dr. Bacani is so sweet and made sure to listen to my concerns and walk me through every section of my eye. She also wants to get to know you and is so friendly! Even though I did not get glasses or contacts they did not try to sell me on anything. I never felt rushed or pressured to buy anything or be upsold on a service.

Juan was great! Super knowledgeable about the frames and nice throughout our shopping experience! (:read more

Bad service when they couldn't fufill a order they originally committed to…read more Did have limited selection Oakley is evenly priced for the value

Husband needed new prescription glasses and treated me to some new sunglasses. He was actually the…read moreone to research and find this place as he was looking for an optometrist that provided a large selection of higher end brands. He is very picky about his prescription glasses and this place really had a great variety of brands AND styles. Of note: Chrome Hearts; which not many places in the area carry, Chanel, Cartier, Tom Ford, Gucci and more! Making an appointment was easy and the young woman, Maria, who helped us was so sweet. She was patient while we tried a ton of frames and also very knowledgeable about insurances, lens upgrades and going over restrictions and warranties. It was a quick and painless process. In addition, the business was super clean and sparkly. We look forward to making this a regular spot for our eye care needs.

My family has going to this location for 2 years now. They have a great selection of frames for…read moreadults and children. My family never has a problem finding the right pair. The Dr is great at explaining things tomorrow my daughter. He's really patient with her especially during parts of the exam she doesn't like when they flash bright lights in her eyes. I would recommend this place to anyone looking for an optometrist.

I've been coming here since 2004, and they continue to impress me every time…read more When my frames broke on April 9, I couldn't get through by phone at first--but they quickly followed up via text. After I sent a photo, they scheduled me for April 14. When I arrived, they confirmed my insurance on the spot and replaced my frames right away. Even with a weekend in between, everything was handled smoothly in just five days. Truly grateful for the kind and efficient service!

Despite being a very busy practice, the store is exceptionally well-organized and runs on a solid,…read moreefficient system. The staff demonstrates a high standard of professionalism and genuine friendliness in customer service, reflecting a strong foundation in patient care. I left the office feeling genuinely satisfied and in a great mood. In particular, Dr. Esther Ahn's professionalism, attentiveness, and warm approach left a lasting impression.

This is a return visit. Got glasses for me, my wife and son. Very satisfied with available…read moreselections and customer service I received. I was helped by Sungha who helped me with thorough explanations of all the options. He was patient and kind. Very happy with my purchase and will come back again!

High recommend for all your eye appointments! Super affordable pricing. They even have Hapa Kristin…read moreeye contacts in store!!