Great experience, Great Selection and what their website says is not a bait and switch, their…read moreprices are better than what you find online or at the competition.

The owner is a great guy. He knows how to listen to what the customer wants and found me a great…read morepair of glasses in my price range in minutes. And seriously, I could not believe the price I paid for quality, polarized sunglasses.

I used to come here for my Mom's glasses. Sadly she passed this past September so I will no longer…read moreneed to visit Bree. If you are looking for glassware please make your way here. FYI I never had a problem with homeless people going in this location. The level of service I receive each time I am in town has been above and beyond. Highly recommend. Respectfully Reviewed.

This crew is simply the best as I have a very complex prescription and they handled it with ease…read more Pricing was better than I expected for such a nice boutique Tip: they offer a "locals only" discount for people who work and live in the area (ask about it as it saved me a bunch). Sarah G.

I came in to do replacement/get warranty on cartiers I bought and Abraham was extremely helpful and…read morefix them on the spot. I would definitely recommend this store for all your purchases and/or warranty needs!

My wife and I ordered multiple items on March 13. We were told it would take two weeks. I…read moresupplied existing frames and ordered new lenses. When they finally got the lenses installed - sometime after two weeks - they had installed completely different lenses than the ones that were ordered. Now, its 6 and 1/2 weeks since the day of our order and still no glasses. It was allegedly "expedited" by the lab... but every day its always the next day that it will be ready. How long does it take to install lenses - obviously, even though they are over a month late, they still are not prioritizing my order and it is still not ready. Its now 47 days.... and counting... maybe it will come tomorrow? My wife also ordered glasses with a specific lense. That was completed sometime after two weeks, but once again it came with a completely different lense than the one that was ordered. The glasses were returned and that pair was finally ready after 6 weeks from the order date. There is something truly wrong when the same store installs incorrect lenses twice on the same order especially when they charge full price on Worth Ave. And then, after they recognize the problem, they have made little attempt to get this fixed on a timely basis. i guess customer service is not a priority for them.

Great location. Never terribly busy so it's easy to get help finding a couple nice pairs of shades.read more

Went into the store to purchase sunglasses. Found a pair and at the register the girl said she…read morecouldn't find the case. Then I sled about military discount and she stated that she couldn't do it but she couldn't apply other original discount from the store. They "attempted" to call the manager. She said that she couldn't apply it and said that we can go to another store and purchase the glasses. We said fuck it we will get them and after two cases magically appeared. Thank you Samantha and Julisa for the terrible representation. It's safe to say that I'm I need to find a new sunglasses store.

I ordered what was to me an expensive reel for a fishing trip I have booked…read more For some reason they returned the reel to the sender and I never received it. I have been trying to get ahold of someone to figure out what happened for 3 days and no one has responded. At this point I want to cancel the order and get a refund and buy it form someone who might understand customer service.

Liz in service is allways there to help very knowledgeable service is quality in nature and fair…read more in price

Bought my husband a pair of Persols for Christmas. They were defective. Molding misshapen. We just…read moredon't get to the mall often so it was after the 30 day return policy. My mistake that I didn't read carefully. Still less than 60 days, sunglasses were opened but obviously never worn. Had the receipt, box and bag. Leaves a very bad taste in my mouth for Sunglass Hut. Even Amazon would take a return. If something is defective, never worn, used and the retailer will not stand by their product how do they stay in business. Competition in retail is real and I will never make a purchase here. After so many pairs I've purchased,I've never had to return until this. Only chains that I will shop at from now on are ones that will stand by third product. Hasta levista Hut. You lost good customer over this. No fault of Jerod who was very nice and apologetic but he had to stand by his "corporate policy. He did try to adjust them but didn't quite work. They are ok wearable but not perfect. He said he could exchange and give me half of what I paid for them? BOO

Sunglass Hut pretty much always has some good sales going on. Plus, they carry brands like…read moreTiffany's, Miu Miu, and Chanel. It's always fun to try on pairs of glasses, and having these kinds off brands all in one place makes it more efficient. The sales are sometimes enough on other brands to consider buying one for someone as a gift.

I visited the Chanel on Worth avenue in the hopes of buying my first Chanel bag. Not only did I…read morewalk out with one bag.. I walked out with TWO! I had an espresso upon arriving while I shopped. The boutique was immaculate. Jenny was my sales associate and she was absolutely phenomenal. 100 stars. She was so kind, accomodating, and honest every step of the way. She made my first experience one to remember forever! She showed me all of the bags I was looking for, let me place all of my belongings inside, and look at how they looked in the mirror. I then had a wonderful experience at the make up counter with Leticia who essentially made up my entire face while Jenny boxed up my bags. I was given lots of make up samples as well as perfume and mascara samples. Overall, I was quite weary about coming to the Worth avenue location as I had a prior poor experience at another shop on this street. However, my experience was the opposite, it was amazing and I'm so incredibly happy with my purchases! Thank you Jenny, Leticia and Chanel!

Went in just for foundation, and Letitia offered to do my entire face. She is lovely and a talented…read moremakeup artist! Ended up with other items because she was so helpful and did an amazing job. The store is perfection, the service top notch. Will be back!

This store was okay. Very busy on a holiday weekend with a number of sales…read more I came here specifically to find a brand of shoes that online I was told they carried. I spent an hour or so looking through the racks -- the regular sizes and the clearance areas. Unfortunately, I didn't find one pair of these shoes in the brand I was seeking. Well at least I tried...

A very large location across from the Palm Beach Outlet…read more Plenty of long weekend shoppers out braving the outside heat. Aisles and merchandise were organized and orderly. Friendly staff offering any needed assistance.

We went in to get a couple pairs of prescription sunglasses about 10 days. Today we picked them up…read more Because they are Cartier there is a delay which was explained in the beginning. Our new sunglasses are beautiful and fit extremely well. Perfect experience with sensational service.

Just left the store. Needed some TLC on an old pair of prescription sunglasses. Jeffrey was manning…read morethe store and could not have been nicer or more helpful. Have bought glasses from the store before and very happy with the quality and service there.

Great boutique store in Palm Beach. Super friendly staff, which includes both security, management,…read moreand the sales persons. Everyone was helpful in assisting us find what we need. Wow they only had one pair of shoes my size in stock. We did go ahead and buy the second pair which they promptly sent out FedEx two days later. I greatly appreciate that effort. this particular location offers a large selection for both men and women's shoes. They also have quite a few items in the line of accessories. But for Gucci shoes which we love, they have a very nice selection.

I have been a customer of the brand for years, I have been in the stores in Atlanta, Boston, Mexico…read moreCity and I've always received TOP customer service. But NOPE not Gucci Palm Beach. The worst service the attitude they just speak to you like your an idiot. Just because I'm buying 1 thing doesn't mean you can't speak to me like I'm someone buying 10 things Mia is always helpful but she's the only one.