My wife and I ordered multiple items on March 13. We were told it would take two weeks. I…read moresupplied existing frames and ordered new lenses. When they finally got the lenses installed - sometime after two weeks - they had installed completely different lenses than the ones that were ordered. Now, its 6 and 1/2 weeks since the day of our order and still no glasses. It was allegedly "expedited" by the lab... but every day its always the next day that it will be ready. How long does it take to install lenses - obviously, even though they are over a month late, they still are not prioritizing my order and it is still not ready. Its now 47 days.... and counting... maybe it will come tomorrow? My wife also ordered glasses with a specific lense. That was completed sometime after two weeks, but once again it came with a completely different lense than the one that was ordered. The glasses were returned and that pair was finally ready after 6 weeks from the order date. There is something truly wrong when the same store installs incorrect lenses twice on the same order especially when they charge full price on Worth Ave. And then, after they recognize the problem, they have made little attempt to get this fixed on a timely basis. i guess customer service is not a priority for them.

I can't say enough good things about this store and the people who work there. My fiancé and I…read morecan't wait to come to this location every time we're in Palm Beach. Valerie and Lily are incredibly helpful and knowledgeable about the different brands and styles of eyewear they carry and they are also the most friendly people!! You will not be disappointed in their selection, service and professionalism. They're the best!

had been searching for a very special, hard-to-find Speedy P9 Bandouliere 25 for the past three…read moremonths. I visited numerous Louis Vuitton boutiques and had spoke with online sales agents over the phone trying to locate this bag. Yesterday, I had the pleasure of visiting the Louis Vuitton store in Palm Beach on Worth Avenue. From the moment I walked into the boutique, I WAS IMPRESSED!! My sales associate, Irina Potlog introduced herself and she was warm, attentive, and genuinely focused on understanding my needs, rather than just making a sale or show me a different bag. She looked up the inventory and no surprise, my bag was sold out likely would not be found anywhere. Now, remember, I have been calling Louis Vuitton customer service at least twice a week for the past three months, hoping to find this bag with no luck. As I left, she took down my information and put me on a waiting list just in case one became available. To my amazement, just FOUR HOURS LATER, Irina called me saying that she and her team located my bag and that it would be shipped to the store and I could pick it up it 48 hours. My first thought was that this must be some mistake. It is so nice to see that is people who genuinely care about what they do and Care so much for their customers. This boutique has not forgotten that their customers are the most important thing. It's very clear that this store and all of the staff have been exceptionally well trained trained and It's very evident that they work together as a team. This level of responsiveness and follow-through I found astonishing. You just don't see this anymore. You don't see this kind of service. Every staff member I encountered at this location demonstrated exceptional training, professionalism, and sincere care. I can say without hesitation that the Palm Beach location, my SA: Irina Potlog, Store Director: David Preston and of course, the store manager: Francis all worked together to provide a seamless experience unlike any any other Louis Vuitton location I've been to. This location has not forgotten how to REPRESENT its brand "Louis Vuitton" Bravo!! Thank you, Irina, David and Francis..you have earned my business and loyalty for life. Thank you Louis Vuitton Palm Beach team for making a seemingly impossible wish come true. Highly recommend!

Bought an amazing LV bag that I saw. Susan Lucci carrying at the Breakers hotel such a good feeling…read morehaving a celebrity handbag :)

I visited the Chanel on Worth avenue in the hopes of buying my first Chanel bag. Not only did I…read morewalk out with one bag.. I walked out with TWO! I had an espresso upon arriving while I shopped. The boutique was immaculate. Jenny was my sales associate and she was absolutely phenomenal. 100 stars. She was so kind, accomodating, and honest every step of the way. She made my first experience one to remember forever! She showed me all of the bags I was looking for, let me place all of my belongings inside, and look at how they looked in the mirror. I then had a wonderful experience at the make up counter with Leticia who essentially made up my entire face while Jenny boxed up my bags. I was given lots of make up samples as well as perfume and mascara samples. Overall, I was quite weary about coming to the Worth avenue location as I had a prior poor experience at another shop on this street. However, my experience was the opposite, it was amazing and I'm so incredibly happy with my purchases! Thank you Jenny, Leticia and Chanel!

Went in just for foundation, and Letitia offered to do my entire face. She is lovely and a talented…read moremakeup artist! Ended up with other items because she was so helpful and did an amazing job. The store is perfection, the service top notch. Will be back!

I've been getting my eyeglasses and contacts testing here for years. For $129 I get 3yrs worth of…read moretest. The package comes with a discount too on glasses snd lenses. Ive also had 2 eye injuries this year and I was able to to them on a Saturday and see the dr for a reasonable fee. I was able to get the script for the meds too.

This is our second year getting our eye exams, glasses and contacts from America's Best. This was…read moremy first time at the Okeechobee location. I couldn't believe they have clearance frames! Absolutely impressive! The doctor was very pleasant as was the rest of the staff!

Character...Longtime users of custom glasses possess an educated appreciation of how difficult it…read moreis to get proper fitting of complex and expensive lenses. I have been a customer here for many years due mainly to the excellent, professional service from the employee, who handled all lens work.. The business had always been owned by the optometrist. That is no longer the case as it has been bought by a chain. I asked when my longtime craftsman would be coming in. I learned he was no longer there. Work done in-house is no longer possible there. I asked where he worked now and then the lies started. These lies were unnecessary and a clear sign of poor character and fear of fair competition, based on quality and price point.....

Fantastic! Efficient and well run! Easy to schedule appointments and convenient. Excellent…read moreProfessional Dr does exam.

I visited this office in April. I needed to replace my glasses this month because they had…read morescratched. First, I was no longer on their computer. They used my prescription. I received the glasses, but they are not transition lenses.

The worst eye doctor and orescription experience I have had in my life, 31 and wearing since 2…read more Fraudulently charged my insurance. Fraudulentpy took down my debit card information, horrible communication, Manager Audrey is developmental, no accountability. I literally protested this establishment, with law enforcements blessing. DO NOT GO HERE. THEY ARE DISHONEST AND HURT THIS VETERAN.

I was referred by my friend because they have high quality frames and stand by their product. I…read morewas given several choices and got exactly what I wanted! The service was fantastic!

good service. quality eyeglasses. prices are extremely high…read more i paid $ 150 for regular lenses at another eyeglass store in palm beach, down the street on worth. i was quoted a price of $600!

Dr. Ben Larson the optometrist Doctor is fantastic. Pleasant experience In office too. Excellent…read more choice.

So expensive! The people are nice but it's one of those places that charges for every little…read morething. One pair of bi-focals cost $600, not including the frames. And that's just a normal lense. If you want these new, fancy, whatever lenses it'll cost you hundreds more. Also, one eye exam is not enough. If you want contacts they want you to take another, $180 exam. It's a typical, modern business just trying to squeeze that last dime out of customers. I'm just so tired of it. The choice of frames is nice. It took almost a month to get my glasses, though.