Absolutely horrible, we switched to this place because it was supposed to be cheaper and easier. As soon as we got there my mom was asking simple questions like why there were so many different fees she had to pay because at our last place it was only one fee, she wasn't understanding, a different lady came to us and took us to a room to "chat". She then said they were "not the right doctor" for us and she denied us the exam because she "didn't want any problems while we did the exam", even though i had an appointment, instead of just explaining the fees she DENIED us in all. We were not rude at all simply asking questions and we wasted our time for nothing. Absolutely never going back. Get better customer service target!!! read more

I have gotten my yearly eye exam at this location for a little over 5 years and I have absolutely loved the experience. After a few years, I decided to bring my teenage son along for his yearly visits and we couldn't be happier. The staff members have always been so helpful, kind and patient with us and we absolutely love Dr. Nodland. He is the only optometrist we've seen at this location and to be honest, he is the reason why I continue to come back year after year! The optical has great prices on their frames and usually runs deals. You're able to use your target red card and save an extra 5% on your purchase, which never hurts! read more

The worst. Waited 30 min for the. To tell is going to be 30 min late of the scheduled appointment. Front lady didn't want to even try to help! Not only terrible but over priced! read more

Always a great experience!! Rosa helped me to choose frames as she has so many times before. I had tried a very overly priced store in Wellington who helped me look for frames then took their time when I came to pick up! (They already had my payment) Rosa made sure I received my new glasses while out of town; everyone there is awesome! Thank you as always for a great experience read more

I do not recommend purchasing RX glasses from here! Dr. Noland is great, but the customer service is horrible. They gave me a wrong RX. When I went to try them on, I told them the RX is blurry and they told me to "Give it a few days" mind you, this was not a new RX. I told them this wasn't normal. They finally checked the RX on my glasses and realized it was a completely the wrong RX. I now had to wait for another two weeks because they had to send them back. Mistakes happen, I get that, however I asked to put a rush on the order and was basically shrugged off. I took the Target survey and was contacted to say "We are sorry". 2 weeks later I finally got my glasses. It's a pretty big deal to let someone leave the store with blurred vision to be told it's correct to feel that way. There are way better optical places to choose from. Buyer Beware of this store!! read more

Loving my new glasses. I meant to write the review this past weekend but got busy so taking the time this morning to thank the awesome staff for helping me pick out my new glasses! LOVE THEM! The MD was great. The staff was great. The MD even gave me sample contacts to try out. The process was super easy and my glasses were ready within days. Happy customer and definitely recommend this optical store. :))) read more

After hearing absurd prices at insurance "in-network" small stores I was pleased when I found that Target Optical was also an in-network provider. That was short lived. Virtually nothing but the absolute cheapest frames on the wall and the cheapest lens (plastic, no anti-glare, no UV) was included. The woman helping me virtually shamed me for asking for a quote on them ("I've, like, seriously, never even sold anything like that! - huff"). Adding anti-glare ($60) plus a mysterious $75 charge called "in-store services" that the woman helping me could not explain, Target quoted a price of $255, which would cost me $60 after the in-network insurance benefits. I priced the exact same frames (using the product ID numbers) and comparable lenses on-line for a total including shipping of $78 ($187 less that Target) from an out-of-network provider. Even using the reduced benefit, my insurance would have covered 100%. To Target's credit, they let me cancel the purchase the next day with no hassle. While I was waiting, I listened to price quotes and thought "how do they do this with a straight face?" In the end, using an on-line out-of-network provider (ezcontacts), I was able to get all the upgrades (no glare, polycarbonate, UV-protection) for reasonable prices [no shame :-D ] for about the same $60 copay. I have a lot of respect for the Target brand - this experience definitely tarnished it! read more

Be careful with this optic, it is unsafe and neglect, After use glasses for 25 years I went for contact lenses finally, I was so excited, and I have the worst experience ever, I was attending for Dr. Britney Caruso in Royal Palm Beach and lake Worth location. I got a wrong prescription that made me feel so sick, and When I made the claim I didn't get a change or refund, I lost my money and my time. Please visit a real optic clinic, with real professionals optometrist. read more

Dr. Nodland is the best! The manager Jens and associate Matt are also wonderful. Jens was not there the last time I was in. Matt took care of me and was very professional and kind. I cannot say the same for his associates who were rude to their own teammate in front of me. Disappointing to watch a team try to humiliate their own in front of customers! I'll make sure my family and I only visit when Jens is there. So sad that the associate, Matt, had to endure that. read more

Dr Nolan is an excellent optometrist.. He is very helpful and patient with my decion to use contacts. Staff is sweet too.

If you are ever in need of an eye exam or having a problem with your eyes. Anything related to the eyes, you must make an appointment to see Dr. Michael Nodland, O.D. He is by far the best Optometrists that I have seen. For starters he and the entire staff are very attentive to your vision concerns, kind and are always professional. They are close work and have convenient hours. He is always punctual and takes the time to address any of your concerns. Instead of having my eyes dilated I would always opt to have the exam that takes a picture behind your eyes. This exam discovers any potential problems that may not be seen but will surface behind the eyes. This is well worth the $20 bucks. Natalie has always been extremely helpful with suggestions on contact lens options and frame selections. Dr. Nodland and Natalie have both made my experience for the past 10 years memorable. They really understand the importance of providing quality customer service. I have and will continue to refer anyone in need of vision assistance to Target Optical. Don't forget to ask Dr. Michael Nodland you won't be disappointed.. read more

I placed an order online for contacts 4/12/21, a month went bye without any information sent out, I emailed them 5 separate times and still nothing, I canceled the order and went to the actual store and ordered there, the canceled order was refunded but 6/8/21 I was recharged for the same order. read more

I booked an appointment on Monday for Friday. I show up on Friday at 10am for my appointment and they have no record of my appointment. The gentleman checking me in, Scott Forman, was completely unsympathetic, unprofessional and very rude. He told me, "Well she must not have hit save". How is that my fault? This is your mistake. They did offer to get me in later that afternoon, but I had already taken the morning off of work for my appointment. If you are planning on using Target Optical, I highly suggest you book at a different location. Terrible customer service!!! read more

Phenomenal customer service. I was in and out within an hour and ALL of the staff were very friendly. Prices were extremely reasonable and the doctor was excellent. I will definitely be returning here in the future. read more

I was on vacation and had the worst eye pain I've ever felt in my life. It felt like someone stabbing me in the eye repeatedly. After finding out a Lenscrafters was open on Sunday, we called and they said we couldn't come, and they'd turn us away if we showed up. Luckily, Target Optical told us to come right away. The office staff was so friendly, and the eye doctor saw me quickly, gave me anesthesia drops, and prescribed eye drops for my scratched cornea. My eyeball and my potential ER copayment saved! Definitely recommended. read more

Never going to another eye doctor after the last hour with Dr. Mike Nodland! Had a 930 appointment and they saw me immediately. Great, friendly team. Going to the eye doctor and buying glasses and contacts has never been such a pleasure!!! read more

I really liked Dr Phan. She was very thorough and nice. I did have to wait almost 3 weeks for the glasses. When I finally called they said they have been sitting there. Weren't sure why I wasn't notified. read more

I have been going there for the past few years. The staff is amazing. Doctor.Nodland is very professional and caring. No place better.

Picked up my glasses. Wore them for a week Rx just wasn"t strong enough. Called and set a follow up appt. Dr. Noland re-examined my eyes and upped my lenses. All at no cost to me! Great customer service all around! Scott was awesome as well. Highly recommend. Thumbs up! read more

My family and I have been using Target Optical for years and they are the best. The staff is very friendly and accommodating. Every experience is so pleasant and nice. Even if I am just shopping at Target and pass by the office they always wave and ask how the family is doing! Highly recommended :) read more

Dr. Nodland is amazing. I'm at an age where distance sight is worse and close vision is waning. For the last 7 years, another optometrist ignored my complaints and had me grabbing over-the-counter readers to check my phone, read directions on a can of soup and every other task that occurred 49 times a day. In a 20 minute (on time appt) this guy fixed everything. Perfect contact lenses and beautiful glasses as back-up. I don't need readers! I can pick-up my phone without finding glasses first! And Natalie made the whole process of insurance and payment painless. I'll never go anywhere else. read more