Great experience, Great Selection and what their website says is not a bait and switch, their…read moreprices are better than what you find online or at the competition.

The owner is a great guy. He knows how to listen to what the customer wants and found me a great…read morepair of glasses in my price range in minutes. And seriously, I could not believe the price I paid for quality, polarized sunglasses.

Tenley was outstanding! My best friend and I were just stopping by with almost all hope lost to…read morefind a pair of shades and she was so helpful. She really knows what looks good on your face shape and made it an overall fun experience. We cannot speak highly enough about her!!!

I had excellent service from this location, specifically from Oscar. I was seeking a specific style…read moreof Persol and despite making visits to several locations in prior weeks, was guided to the perfect selection recommendation here. Oscar also sought and found unique shipping solutions for my admittedly demanding timeframe request. He has offered a complimentary fitment and adjustment service, which makes a big difference to my purchase confidence. Overall thrilled with the amount spent -- Persol Cellor. (Great location as well; heart of The Square on downtown WPB).

I used to come here for my Mom's glasses. Sadly she passed this past September so I will no longer…read moreneed to visit Bree. If you are looking for glassware please make your way here. FYI I never had a problem with homeless people going in this location. The level of service I receive each time I am in town has been above and beyond. Highly recommend. Respectfully Reviewed.

This crew is simply the best as I have a very complex prescription and they handled it with ease…read more Pricing was better than I expected for such a nice boutique Tip: they offer a "locals only" discount for people who work and live in the area (ask about it as it saved me a bunch). Sarah G.

My wife and I ordered multiple items on March 13. We were told it would take two weeks. I…read moresupplied existing frames and ordered new lenses. When they finally got the lenses installed - sometime after two weeks - they had installed completely different lenses than the ones that were ordered. Now, its 6 and 1/2 weeks since the day of our order and still no glasses. It was allegedly "expedited" by the lab... but every day its always the next day that it will be ready. How long does it take to install lenses - obviously, even though they are over a month late, they still are not prioritizing my order and it is still not ready. Its now 47 days.... and counting... maybe it will come tomorrow? My wife also ordered glasses with a specific lense. That was completed sometime after two weeks, but once again it came with a completely different lense than the one that was ordered. The glasses were returned and that pair was finally ready after 6 weeks from the order date. There is something truly wrong when the same store installs incorrect lenses twice on the same order especially when they charge full price on Worth Ave. And then, after they recognize the problem, they have made little attempt to get this fixed on a timely basis. i guess customer service is not a priority for them.

I can't say enough good things about this store and the people who work there. My fiancé and I…read morecan't wait to come to this location every time we're in Palm Beach. Valerie and Lily are incredibly helpful and knowledgeable about the different brands and styles of eyewear they carry and they are also the most friendly people!! You will not be disappointed in their selection, service and professionalism. They're the best!

I ordered what was to me an expensive reel for a fishing trip I have booked…read more For some reason they returned the reel to the sender and I never received it. I have been trying to get ahold of someone to figure out what happened for 3 days and no one has responded. At this point I want to cancel the order and get a refund and buy it form someone who might understand customer service.

I recently traded in my boat and purchased a new boat from Walker Ford and Tuppens Marine Mr Chris…read moreSprague. The entire transaction was seemless, and #low key/ low pressure. Walker Ford is a very knowledgeable Broker with professional finesse and a true understanding of customer service. He also does a great job at maintaining communication! I will continue to be a boating and fishing customer here; 5 Stars all around....

Bought my husband a pair of Persols for Christmas. They were defective. Molding misshapen. We just…read moredon't get to the mall often so it was after the 30 day return policy. My mistake that I didn't read carefully. Still less than 60 days, sunglasses were opened but obviously never worn. Had the receipt, box and bag. Leaves a very bad taste in my mouth for Sunglass Hut. Even Amazon would take a return. If something is defective, never worn, used and the retailer will not stand by their product how do they stay in business. Competition in retail is real and I will never make a purchase here. After so many pairs I've purchased,I've never had to return until this. Only chains that I will shop at from now on are ones that will stand by third product. Hasta levista Hut. You lost good customer over this. No fault of Jerod who was very nice and apologetic but he had to stand by his "corporate policy. He did try to adjust them but didn't quite work. They are ok wearable but not perfect. He said he could exchange and give me half of what I paid for them? BOO

Sunglass Hut pretty much always has some good sales going on. Plus, they carry brands like…read moreTiffany's, Miu Miu, and Chanel. It's always fun to try on pairs of glasses, and having these kinds off brands all in one place makes it more efficient. The sales are sometimes enough on other brands to consider buying one for someone as a gift.

I visited the Chanel on Worth avenue in the hopes of buying my first Chanel bag. Not only did I…read morewalk out with one bag.. I walked out with TWO! I had an espresso upon arriving while I shopped. The boutique was immaculate. Jenny was my sales associate and she was absolutely phenomenal. 100 stars. She was so kind, accomodating, and honest every step of the way. She made my first experience one to remember forever! She showed me all of the bags I was looking for, let me place all of my belongings inside, and look at how they looked in the mirror. I then had a wonderful experience at the make up counter with Leticia who essentially made up my entire face while Jenny boxed up my bags. I was given lots of make up samples as well as perfume and mascara samples. Overall, I was quite weary about coming to the Worth avenue location as I had a prior poor experience at another shop on this street. However, my experience was the opposite, it was amazing and I'm so incredibly happy with my purchases! Thank you Jenny, Leticia and Chanel!

Went in just for foundation, and Letitia offered to do my entire face. She is lovely and a talented…read moremakeup artist! Ended up with other items because she was so helpful and did an amazing job. The store is perfection, the service top notch. Will be back!

I bought a pair of Teva sandals online. They looked pretty, but they weren't comfortable, wearing…read morethem in the house hurt my feet and they were actually bloody. I thought I purchased them at the Nordstrom's website and brought them back to Nordstrom's a while ago only to be told that they needed to go to the Outlet. I got busy with life and I'm now here to return them for something that's comfortable to wear. Happily I was given a gift card and left with a new pair of sandals and two dollars

This store was okay. Very busy on a holiday weekend with a number of sales…read more I came here specifically to find a brand of shoes that online I was told they carried. I spent an hour or so looking through the racks -- the regular sizes and the clearance areas. Unfortunately, I didn't find one pair of these shoes in the brand I was seeking. Well at least I tried...

We went in to get a couple pairs of prescription sunglasses about 10 days. Today we picked them up…read more Because they are Cartier there is a delay which was explained in the beginning. Our new sunglasses are beautiful and fit extremely well. Perfect experience with sensational service.

Just left the store. Needed some TLC on an old pair of prescription sunglasses. Jeffrey was manning…read morethe store and could not have been nicer or more helpful. Have bought glasses from the store before and very happy with the quality and service there.

I have been a customer of the brand for years, I have been in the stores in Atlanta, Boston, Mexico…read moreCity and I've always received TOP customer service. But NOPE not Gucci Palm Beach. The worst service the attitude they just speak to you like your an idiot. Just because I'm buying 1 thing doesn't mean you can't speak to me like I'm someone buying 10 things Mia is always helpful but she's the only one.

Bella is the reason we purchased our items yesterday. She made us feel comfortable with her…read moreprofessionalism and style. We really appreciate salespeople like her and look forward to doing business with her again.