I found the cutest pair of glasses I've ever owned and was able to buy a second pair that's more generic for less than 1 pair at other places. Then, I got them in a week instead of 2. Getting lots of compliments. read more

I recommend Stanton to everyone I had a great experience All of the ladies that work there are very patient and knowledgeable read more

Everyone was friendly. You are told that you can come back for free glasses adjustment. .

Hello...I'm telling you of my experience from a Stanton location (South Blvd & Woodlawn) in Charlotte, NC. It was the BEST experience I've EVER had in an office w/someone in a white coat!! The staff was wonderful, friendly, personable and so much help when having to pick out glasses for the first time!!! Have even taken someone from {another} w/prescription back to visit Stanton to get glasses! THAT STAFF ROCKS!!!!! read more

I scheduled an appointment that was fitting for my schedule. Arrived, no one to greet or acknowledge my arrival. Tough process getting started. I do have insurance but it doesn't cover eye exams. I pay out of pocket. Was told I needed to give them my insurance information anyway, and was handed a long price list ( one of which takes time to discern. I stated clearly I was there for the $79 deal. I was told that is only to get people in the door. I could do the exam and take my prescription to Walmart or LensCrafters. I stated I came for a one stop visit, I am not going place to place. Was then told $79 is for single lenses. I said that's all I want. She then abruptly asked if what I had on is single lenses. "Yes" I never knew till I was placed in an exam room that it is 'hybrid exam' woman with heavy accent came on screen. Difficult to understand her. Ended exam with office assistant and hybrid lady talking at same time. In a hurry there because they have very limited staff. I was then informed my script was on hold. I need to see a doctor, WOW. I later received an email my appointment was cancelled. Thankfully they had the decency to tell me there was no charge. If you have any diseases, eye problems, or past problems this is not the place for you. The lady who walked in after me, but waited on before me, had never been given a receipt, didn't know when her glasses would be there and is on her second trip. A woman in the section to pick out glasses was aggressively being talked into more options, more expensive glasses and though she had an unhappy child with her, the attendant persisted. I won't be back read more

I went to Stanton optical last week I need some glasses as I could get my eyes to adjust My eye doctor has moved away so I needed glasses in 1 week I called Stanton Opticsl one of those make it today Buy one pair get one pair I was sceptical of a rip off So I took Rick Got appointment right away Went over an picked out 2 pairs of the cheapest frames Then I waited They did all the testing right there even the puff test they looked behind my eyes Nothing to report on than process I did not buy any upgraded Then I turned over my older glasses I wanted to see how this was going to work I was seated in the optical This Stanton has two One with a live person one with off premise doctor I went this the off site because I'm always do cutting edge It was so easy an assistant set up the eye checker thing one doctor came on line like in a tv monitior I could see him and he could see me He controlled everything remotely I was like this is so bizarre way of the future He went over everything Read this see that which is better one or two I asked to go back and he did He did both eyes The assistant came in and adjusted to reading both eyes were tested again By the man in the box Then I was done I returned to the waiting room and to have just regular glasses for my nearsightedness the 2 pairs were $79 Then to add progressive near and far $175.00 for 2 pairs But I've Have to wait 1 week Just enough time I'm thinking these are going to be the biggest waste of my $$$$& but I went for it I did not order Sunny's or Transitions 1 week later glasses are here I go into the store Pick'em up Seem ok It's been 2 long days There perfect I can read signs read my iPhone read a menu and signs at the airport The frames are not my usual $350 but these are great for travel and keeping in my luggage Yes, I would go there again and next time I would step up the frames When I get home I'm going to visit them again about changing out some of my lens to the new prescription Yes, they gave me a copy of the prescription for travel just in case Hope my review helps Stanton Optical read more

Bought glasses. Due date for them to come in came and left with no update. I went in to see about picking them up and was finally told they were never ordered. So they ordered them a d was told it will take 2 more weeks. Glasses finally came in and I went in yesterday to pick up and one pair had a noticeable scratch on it. So now I have to wait to have them replace the lens on the one pair. Was never given my prescription. Had to ask for it yesterday. Never asked to fit my glasses to my face. Just overall disappointing representation of the brand and business. read more

Beware that employees will try to up-sale you, and add things to your final bill without explaining why. Things that you may not need or want. The associate seemed annoyed when I would ask why the end bill was so high, and he didn't want to explain why. It was exhausting going back & forth with him. I felt like I was at a car lot. read more

I used to love getting my glasses at Stanton Optical.... the selection, prices and staff were ALWAYS spot on. I cannot say the same anymore after my recent visit . Sales associate, frame selection and the prices all bad.... in fact the associate gave me the wrong information. I called customer service and they really didn't have an answer why any of this happened. So this was on Tuesday and now it's already two days later and the only thing I have been told from customer service (after my request) is that a different location will be contacting me so that I can get my order completed the way it should have been done in the first place!! So I hope that this other location can deliver the kind of customer service that I remember receiving in the past. I will follow up hopefully with a more positive review... read more

Thorough exam, many choices of appointments, great selection of frames, lenses, and staff helped me decide what options worked best for me. Price was fantastic for two pair of glasses, including the free eye exam. read more

Bombarded with phone calls and emails. The free eye exam they offered was false, and even the $75 for an eye exam and 2 pairs of glasses was misleading to the point of false advertising. Ends up after double checking the test results, I dont need glasses at all. Go to an actual optometrist, not this thrift store pretense of a doctor's office, read more

I did take my prescription in from my regular eye dr.; however, they did the lens. The first pair didn't work and when I went back in, the store manager Aaron, took one look and re-measured, re-ordered and when I picked up, they seem to be working. Everyone in the store is friendly and ready to help you. I would recommend. read more

Such a great experience! Conrayion helped me with my exam and was so kind and thorough. I hadn't been to an exam in 6+ years and she made the experience fun and informative. Chandra helped me checkout and they both helped me find a great pair of glasses. They make a great team, and I could not have asked for a better visit that stuck to my budget! read more

This was hands down the BEST eye doctor visit my daughter has ever had, and I've been taking her to traditional eye doctors for years. After coming to Stanton Optical, we found out she had actually been wearing the wrong lens prescription this whole time and I'm honestly so grateful we came here. Dai was absolutely amazing. His communication was outstanding, he was friendly, patient, and had such an outgoing personality. My daughter felt comfortable with him right away, and that meant everything to me. He made the whole process easy and stress-free. We picked out two pairs of glasses, and one of them was made within 30 minutes of being there! My daughter was SO excited. I seriously can't say enough good things about the team at the Carrollton location. The customer service was incredible, everything was fast and easy, and the pricing was amazing. I'm beyond happy we came here and will definitely be coming back. Thank you to everyone for such a great experience! read more

Stanton Optical - Won't take her new glasses off! - Optometrists Near Me - Palm Springs, Florida

The pricing is competitive and a really great selection of frames. Where they really shine is the staff. On my visit I interacted with numerous people there and they were all extremely knowledgable and helpful. A great experience all around. read more

Absolutely wonderful experience! Staff helped tremendously thank you and thank you Micheal, excellent customer service and explanation of every type of glasses... I have prisms he told me about Prisms and their availability in every glasses available through Stanton! Much better fit than my PAID MEDICAL PRESCRIPTION through my medical provider. read more

I had such a disappointing experience today at Stanton Optical. The only reason I am giving them two stars is because the ladies working there were sweethearts and they were just terribly understaffed. I was there a total of two hours for an appointment that should've lasted 45 minutes max. There were so many other customers there waiting as well who I assume had appointments like I did. It is terrible management to have this many booked appointments and not enough people to tend to the customers. I wish they would've called and told me that they were understaffed so I could reschedule for another day or just somewhere else completely. The first red flag was the ancient equipment that was clearly faulty. When I finally was called back for my eye exam, 30 minutes after my appointment time, the lens was blurry even after cleaning it so it certainly affected the results of the exam. I was also very disappointed when I was told that the optometrist worked remotely and the assistant would be conducting my eye exam. I have never heard of this before, nor do I think this is good practice. I don't think that a person can give an accurate prescription on my eyes when they're not even there. My previous doctors always took the time to look ay my eyes personally. They did not warn me that there would be no doctor on site anywhere on the website when I booked my appointment. I don't think this should be allowed as a practice. To add to this, the doctor is not even synchronously participating in the appointment. The doctor can take however long he wants to log onto his computer and look at the results to give me my eye prescription. Since the assistant cannot prescribe me anything I had to wait for the doctor to look at my results remotely and create my prescription. In my case, it took at least 20 minutes. When I tried on my new contact prescription it still wasn't correct. I ended up asking for my old contact prescription that I had been using. I think this is due to a combination of equipment, not working correctly a.k.a. the foggy lenses in the eye exam and the doctor being absent. You could not pay me to return to this business. Again, the two ladies working were amazing and kind but the management and how the business is set up is incredibly flawed. I would not recommend this experience to anybody! I have no idea how it has such high ratings. read more

I've ALWAYS received EXCELLENT service at Stanton Optical on Florin Rd. in Sacramento. The staff are very friendly! I've referred several people to Stanton. read more

Everyone was welcoming and put us right in for an eye exam. We always go here for our eye exams. The wide selections of glasses they have beat no other. The welcoming staff make our visit fun and I can hardly wait for my glasses. Thank you for the warm experience for two retired seniors. read more

Amazing staff. The exam was fast and very professional. I loved how they helped me get what I needed within my budget.

I had the best customer service as soon as I walked in, start to finish i was extremely pleased by the way I was helped. I was treated extremely well by all the employees. Very professional and knowledgeable read more

On 6-6 my partner and I went to Stanton optical on Howell Mill Rd, the customer service was excellent, the upselling not so great, we went in expecting to spend around $250 each it ended up being right around $700, but the kicker is we still do not have any glasses. We were told 1 week in the store, but ended up speaking to a rude customer service agent that told me "It will be two weeks, what part of that did you not understand" I explained that in the store they said one week, the response was, is there anything else I can help you with. needless to say after I receive all 4 pair of my glasses Stanton Optical will not be my go to place for replacement glasses. I ordered some new glasses online paid $200 with the Prescription I received from Stanton optical and I love them and it only took 5 days to receive them. The turnaround time is horrible for this company. read more

Very friendly and helpful associates. I've used this location twice . And will use again

Everything was great. the eye exam was thorough and professional. The employees were friendly and helpful. Stanton Optical is budget friendly, but they have higher end glasses if that is what you are looking for. read more

High pressure tactics. Advertising is a lie - had to wait over a week for my glasses that cost about twice the advertised amount due to the high pressure to get progressive lenses. Those progressive lenses are a joke. Everything except directly out the center of the lense is blurry. Left, right, up, or down is dizzyingly blurry. read more

Super nice! Store was super clean, loved my experience as soon as I walked in. Saved me tons of money, the selection of frames were amazing!

They were so amazing! Made me feel top notch welcomed!! Had so many options and were extremely knowledgeable!

The staff was very welcoming and made you feel like your eye needs were important. Very helpful and knowledgeable of their work! Mrs. Darling was Amazing and very knowledgeable of the styles that fit your face right! Just loved her! read more

My daughter worked with someone named Jennifer, and she was absolutely amazing from start to finish. She made sure my daughter felt comfortable the entire time. We laughed, we smiled, and the whole experience was just incredible. I have never felt so much genuine care from someone we had just met. Jennifer took her time and patiently helped my daughter learn how to put in and take out her contacts. Even though it took quite a while to get them in, she never rushed us and stayed by our side the entire time. She explained everything clearly and showed her helpful techniques to make the process easier. Because of this wonderful experience, I won't be going anywhere else for my other kids. Thank you so much, Jennifer, if you're reading this! Also, the store itself was very clean, smelled amazing, and the restrooms were spotless. I truly have nothing negative to say about this place. read more

I felt comfortable immediately. Jennifer was extremely helpful, honest and super funny! She made sure to take great care of me and was 100% honest and provided great communication. read more

just now New I really did not have a good experience coming here. I spent $500 on a six month supply of contacts and one pair of glasses. After waiting a week and a half for my contacts to arrive I was handed two different boxes for my left eye and my right eye. When I got home and realized the employee's mistake, I called the store and was treated very rudely. I was told if I opened the boxes already there is nothing they can do. That they do not Verroi the customers order before they hand it to the customer. They had no idea why I had two different contact boxes or why the boxes looked different. Now I am out of the free trial contacts and I'm told I need to bring my six months supplies back to wait two more weeks for them to get the order right. And when I called the store, they were no hel read more

Excellent customer service with a wide variety of frame choices. My new glasses prescription is perfect and my new frames are a great look and fit. read more

They were out of network for my insurance. But they tricked me into believing that they are and rushed the exam before checking the insurance at the location. I could not wait to get out of there. read more

Absolutely the worst customer service I have ever encountered! 1- Waited over 2 months for 2 pair of glasses. 2 - Glasses were to shipped, after 2 phone conversations where the address to ship was given it was never done. They had no notes regarding shipping. When I questioned the representative helping me had no answers. I was hesitant to come here due to reviews but needed glasses as they claim "same day". I know now I could have gone literally anywhere else and received the glasses in less than 2 months and I'm sure they would have been shipped! NEVER AGAIN! They really need to work on their customer service. read more

the eye exam was very professional and very detail ,then you look for the glasses that you like. you might have to wait a little bit but when you get attended the service is in another level of service. highly recommend this optical . read more

I am writing to formally complain about my experience at (7526 Bandera Rd San Antonio, TX 78238)today with an associate named Veronica. Despite showing her a valid offer from your website, she repeatedly refused to honor it and provided inconsistent pricing for the same items. When I clarified that I only wanted the standard components and no add-ons, she became visibly upset and unprofessional. she simply added the same frame to both orders and rushed to close the transaction. Her visible frustration made the environment very uncomfortable, and I felt pressured to finish the process rather than getting the items I actually wanted. read more

Nette was the BEST!!!!! I came in to just get a 3 month supply of contacts and some glasses and she gave me an amazing deal on a whole year long supply of contacts! Better than my insurance had to offer. If you guys go to this location please ask for Nette! read more

ZERO out of 10. Do not recommend this place at all! No optometrist onsite. They will not let me talk to one. No one will help me understand what I need for my eyes. Absolutely disgusted with this experience. I sat on hold forever trying so hard to talk to an optometrist so that I can try to get a pair of glasses that will work for me and they will not let me talk to one. My insurance should not have to pay for this! So angry! read more

Where to begin, store layout- men's/women's/sport/children's. Give us a hint! Eye exam done remotely by someone whose first language wasn't English, couldn't understand. Store manager with his used car sales tactics to after sell and build commission. Then hands over total cost (well over $1,300) with NO explanation of various add-on's cost. Then without asking adds $116 in warranty cost. When I got home I noticed errors on receipt, I have spoken to 3 "customer service rep's Who all admitted their was a mistake and I would be contacted within 2 days to begin the refund process (they also didn't have English as a first language, very hard to understand) As you can guess never got a call back. And I'm quite sure this review will also be ignored, another waste of time. incompetence galore read more

I was misinformed about the special that lured me to try their services. I wasn't told about the free anti-glare promotion with the 2 for $79 glasses, and was almost charged an extra $80 for anti-glare with the glasses I was urged into buying, which of course was more than the ones for the special. The upsell was scamlike, and I would never recommend this place to anyone. read more