10/10 no cap going back every time I need glasses and the order came in way faster than expected

I always get my eyeglass care from Stanton Optical. I find them to be very accommodating and professional, friendly and courteous.

Very professional wonderful customer service the staff at this location really does care about you!

Hello...I'm telling you of my experience from a Stanton location (South Blvd & Woodlawn) in Charlotte, NC. It was the BEST experience I've EVER had in an office w/someone in a white coat!! The staff was wonderful, friendly, personable and so much help when having to pick out glasses for the first time!!! Have even taken someone from {another} w/prescription back to visit Stanton to get glasses! THAT STAFF ROCKS!!!!! read more

I scheduled an appointment that was fitting for my schedule. Arrived, no one to greet or acknowledge my arrival. Tough process getting started. I do have insurance but it doesn't cover eye exams. I pay out of pocket. Was told I needed to give them my insurance information anyway, and was handed a long price list ( one of which takes time to discern. I stated clearly I was there for the $79 deal. I was told that is only to get people in the door. I could do the exam and take my prescription to Walmart or LensCrafters. I stated I came for a one stop visit, I am not going place to place. Was then told $79 is for single lenses. I said that's all I want. She then abruptly asked if what I had on is single lenses. "Yes" I never knew till I was placed in an exam room that it is 'hybrid exam' woman with heavy accent came on screen. Difficult to understand her. Ended exam with office assistant and hybrid lady talking at same time. In a hurry there because they have very limited staff. I was then informed my script was on hold. I need to see a doctor, WOW. I later received an email my appointment was cancelled. Thankfully they had the decency to tell me there was no charge. If you have any diseases, eye problems, or past problems this is not the place for you. The lady who walked in after me, but waited on before me, had never been given a receipt, didn't know when her glasses would be there and is on her second trip. A woman in the section to pick out glasses was aggressively being talked into more options, more expensive glasses and though she had an unhappy child with her, the attendant persisted. I won't be back read more

I went to Stanton optical last week I need some glasses as I could get my eyes to adjust My eye doctor has moved away so I needed glasses in 1 week I called Stanton Opticsl one of those make it today Buy one pair get one pair I was sceptical of a rip off So I took Rick Got appointment right away Went over an picked out 2 pairs of the cheapest frames Then I waited They did all the testing right there even the puff test they looked behind my eyes Nothing to report on than process I did not buy any upgraded Then I turned over my older glasses I wanted to see how this was going to work I was seated in the optical This Stanton has two One with a live person one with off premise doctor I went this the off site because I'm always do cutting edge It was so easy an assistant set up the eye checker thing one doctor came on line like in a tv monitior I could see him and he could see me He controlled everything remotely I was like this is so bizarre way of the future He went over everything Read this see that which is better one or two I asked to go back and he did He did both eyes The assistant came in and adjusted to reading both eyes were tested again By the man in the box Then I was done I returned to the waiting room and to have just regular glasses for my nearsightedness the 2 pairs were $79 Then to add progressive near and far $175.00 for 2 pairs But I've Have to wait 1 week Just enough time I'm thinking these are going to be the biggest waste of my $$$$& but I went for it I did not order Sunny's or Transitions 1 week later glasses are here I go into the store Pick'em up Seem ok It's been 2 long days There perfect I can read signs read my iPhone read a menu and signs at the airport The frames are not my usual $350 but these are great for travel and keeping in my luggage Yes, I would go there again and next time I would step up the frames When I get home I'm going to visit them again about changing out some of my lens to the new prescription Yes, they gave me a copy of the prescription for travel just in case Hope my review helps Stanton Optical read more

Amazing staff. The exam was fast and very professional. I loved how they helped me get what I needed within my budget.

This was hands down the BEST eye doctor visit my daughter has ever had, and I've been taking her to traditional eye doctors for years. After coming to Stanton Optical, we found out she had actually been wearing the wrong lens prescription this whole time and I'm honestly so grateful we came here. Dai was absolutely amazing. His communication was outstanding, he was friendly, patient, and had such an outgoing personality. My daughter felt comfortable with him right away, and that meant everything to me. He made the whole process easy and stress-free. We picked out two pairs of glasses, and one of them was made within 30 minutes of being there! My daughter was SO excited. I seriously can't say enough good things about the team at the Carrollton location. The customer service was incredible, everything was fast and easy, and the pricing was amazing. I'm beyond happy we came here and will definitely be coming back. Thank you to everyone for such a great experience! read more

Stanton Optical - Won't take her new glasses off! - Optometrists Near Me - Palm Springs, Florida

Absolutely wonderful experience! Staff helped tremendously thank you and thank you Micheal, excellent customer service and explanation of every type of glasses... I have prisms he told me about Prisms and their availability in every glasses available through Stanton! Much better fit than my PAID MEDICAL PRESCRIPTION through my medical provider. read more

I had the best customer service as soon as I walked in, start to finish i was extremely pleased by the way I was helped. I was treated extremely well by all the employees. Very professional and knowledgeable read more

I've ALWAYS received EXCELLENT service at Stanton Optical on Florin Rd. in Sacramento. The staff are very friendly! I've referred several people to Stanton. read more

On 6-6 my partner and I went to Stanton optical on Howell Mill Rd, the customer service was excellent, the upselling not so great, we went in expecting to spend around $250 each it ended up being right around $700, but the kicker is we still do not have any glasses. We were told 1 week in the store, but ended up speaking to a rude customer service agent that told me "It will be two weeks, what part of that did you not understand" I explained that in the store they said one week, the response was, is there anything else I can help you with. needless to say after I receive all 4 pair of my glasses Stanton Optical will not be my go to place for replacement glasses. I ordered some new glasses online paid $200 with the Prescription I received from Stanton optical and I love them and it only took 5 days to receive them. The turnaround time is horrible for this company. read more

I was welcomed as soon as I can in the door and it felt like I was with friends the whole time. Amazing experience!

Super nice! Store was super clean, loved my experience as soon as I walked in. Saved me tons of money, the selection of frames were amazing!

Very friendly and helpful associates. I've used this location twice . And will use again

Everything was great. the eye exam was thorough and professional. The employees were friendly and helpful. Stanton Optical is budget friendly, but they have higher end glasses if that is what you are looking for. read more

Do you really believe you can get a quality eye exam from a real eye Dr and two pairs of glasses all for $79? Then I have a bridge for sale in Arizona that connects to Hawaii - and it's yours for $300. read more

Excellent customer service with a wide variety of frame choices. My new glasses prescription is perfect and my new frames are a great look and fit. read more

great eye exam/ and glasses purchasing experience! i was a walk-in and had glasses within a couple hours. im from out of state and was very impressed with curious and knowledgeable staff. highly likely recommend! read more

They were so amazing! Made me feel top notch welcomed!! Had so many options and were extremely knowledgeable!

Very bad experience when you walk into the nobody greets you employees at this place are standoffish know that you hire people that way if you're I'll get want people like that when they tell you, your were not had to wait two days extra for them to have my daughter's glasses available will not use this place again. post on Facebook bad review at this place. if anything, I'll just go ahead and start using mart at least when you walk in there they greet you welcome you great staff thank you to hire better people that are gonna greet you even if there was another customer I'll be right with you. that was all that would take to make somebody feel comfortable. read more

My daughter worked with someone named Jennifer, and she was absolutely amazing from start to finish. She made sure my daughter felt comfortable the entire time. We laughed, we smiled, and the whole experience was just incredible. I have never felt so much genuine care from someone we had just met. Jennifer took her time and patiently helped my daughter learn how to put in and take out her contacts. Even though it took quite a while to get them in, she never rushed us and stayed by our side the entire time. She explained everything clearly and showed her helpful techniques to make the process easier. Because of this wonderful experience, I won't be going anywhere else for my other kids. Thank you so much, Jennifer, if you're reading this! Also, the store itself was very clean, smelled amazing, and the restrooms were spotless. I truly have nothing negative to say about this place. read more

Wish I could leave a negative review. Did not get anything i ordered, BOGO glasses, free optical appt, and glasses that were ordered as transitions. Then unwillingness of the regional manager to honor the BOGO glasses. Completely horrible experience. Never going back, and definitely not recommending read more

Nette was the BEST!!!!! I came in to just get a 3 month supply of contacts and some glasses and she gave me an amazing deal on a whole year long supply of contacts! Better than my insurance had to offer. If you guys go to this location please ask for Nette! read more

just now New I really did not have a good experience coming here. I spent $500 on a six month supply of contacts and one pair of glasses. After waiting a week and a half for my contacts to arrive I was handed two different boxes for my left eye and my right eye. When I got home and realized the employee's mistake, I called the store and was treated very rudely. I was told if I opened the boxes already there is nothing they can do. That they do not Verroi the customers order before they hand it to the customer. They had no idea why I had two different contact boxes or why the boxes looked different. Now I am out of the free trial contacts and I'm told I need to bring my six months supplies back to wait two more weeks for them to get the order right. And when I called the store, they were no hel read more

eye exam took less than five minutes. waited 45 minutes in the frame department and when ask to sit since I was disabled and 72 I was told twice that someone would wait me in a minute. HAHA. I was only person waiting to get frames. While the guy was behind receptionist area flirting with femal employees . Once they noticed I was about to leave the guy came out and was rude. Slapping my papers everywhere he said my frames would be $89. I told him no my insurance paid 100%. He argued with me over and over. Then once I placed my insurance in his face he said ok $59. Then $39.Then $13. Told him to give me my prescription and referral and he REFUSED!!! After asking several times and him refusing I called my son. It took my son coming in for this guy to give me my prescription and referral. I DO NOT RECOMMEND THIS BUSINESS TO ANYONE AT ALL!!!! read more

Awful! If I could give a zero i would. No Doctor in store ( should be mentioned before Appt.) Not one person explained my outcome from the exam, example- cataracts? Macular degeneration? Glaucoma? read more

This place is a joke. They don't mention they have independent doctors when you go there. It's mentioned briefly on their website, but it does not elaborate what independent doctors are. There are many people that do not know what this means. They seem to only want to sell you glasses or contacts. The eye exams are jokes because since the exam is through a TV doctor, they don't give you a thorough exam. You do not have the option to speak to the doctor if you have any concerns. The doctor was hard to understand because he was a foreigner. So there was a language barrier. The most ridiculous. read more

it was a big scam they lie about the deal advertised I thought I could get two pairs for 139 for progressive and ended up leaving with one for 240 and if I didn't want the glasses it would cost me 150 for the exam that supposed to be free and it took forever and I didn't even see the optometrist the receptionist did the exam read more

I am writing to formally complain about my experience at (7526 Bandera Rd San Antonio, TX 78238)today with an associate named Veronica. Despite showing her a valid offer from your website, she repeatedly refused to honor it and provided inconsistent pricing for the same items. When I clarified that I only wanted the standard components and no add-ons, she became visibly upset and unprofessional. she simply added the same frame to both orders and rushed to close the transaction. Her visible frustration made the environment very uncomfortable, and I felt pressured to finish the process rather than getting the items I actually wanted. read more

Absolutely the worst customer service I have ever encountered! 1- Waited over 2 months for 2 pair of glasses. 2 - Glasses were to shipped, after 2 phone conversations where the address to ship was given it was never done. They had no notes regarding shipping. When I questioned the representative helping me had no answers. I was hesitant to come here due to reviews but needed glasses as they claim "same day". I know now I could have gone literally anywhere else and received the glasses in less than 2 months and I'm sure they would have been shipped! NEVER AGAIN! They really need to work on their customer service. read more

The exam and process of getting my glasses was excellent! I got my order earlier than estimated. Very happy with the professional and very friendly service! read more

I was misinformed about the special that lured me to try their services. I wasn't told about the free anti-glare promotion with the 2 for $79 glasses, and was almost charged an extra $80 for anti-glare with the glasses I was urged into buying, which of course was more than the ones for the special. The upsell was scamlike, and I would never recommend this place to anyone. read more

Quick, and polite. However, they were not able to see a portion of my eye during the virtual eye exam and recommended I go to another company with an on-site optometrist which my insurance wouldn't cover due to this being my annual eye check. read more

Scam , from the start..walked in for 79$ deal 2 pair and exam. Exam went fine. Then the problems happened every frame I picked was not included in the deal even with big signs over every display 2 pair and exam 79$...then I got fitted and first estimate was over a 1k for the 2, scam part..finally ended up with only 1 pair for over 300$..never again and you should never go either. read more

I went to the Wilmington, NC store and the staff was very helpful and knowledgeable. They had a great selection of frames and several promos to make things affordable. read more

Jose and the rest of staff took remarkable care of my order and needs for the glasses I had done. I would go back to this team 11/10 times.

Great options for eyeglasses . Prompt service and professional kind attention! Highly recommended! Se habla Español!

I walked in on a Saturday and was able to get an eye exam within about 30 minutes. Kaylee was friendly and professional. she assisted me in choosing two pair of glasses within my budget (no insurance) which fit my face/head well and only included the lens options I needed. This is the second time I have used Stanton Optical and will return when it is time for an exam and new glasses. read more

Very nice and knowledgeable staff they made sure I was 100% satisfied. I was in and out within 30 minutes very great experience