The manager Shanon that lady steal my glasses she said my order is canceled and she doesn't want to…read moregive me my glasses. $420 dollars when my order said is ready to pick up. After all she call the security because she doesn't have arguments to justify the steal.

Picked up an online order today and was offered 50% off any pair of glasses in the store. I got a…read morepair of Polaroids to Oakley's for right over $100. Great deal and the service was phenomenal too.

I have been coming here for quite a few years now and it's always great…read more Doctors are nice and explain things to you and give you time to ask questions. Make sure things like contacts really fit and keep letting you test out all the brands until you find one that doesn't make your eyeball feel like a foreign object. They have a great selection of glasses as well - both regular and sunglasses. I will continue to come here for my eye doctor appointments and you should too if you need one!

This year I had to find a new optometrist because of a change in insurance and so far Memorial Eye…read moreCenter has been an excellent choice. They went above and beyond both at the time I got my new eyeglasses and several months later when I had an issue. I recommend them and I'll be going back to them in the future.

This is a terrible location!!! Don't shop here unless you want to be ripped off…read more TLDR; this store lies about Sunglass Hut policies in order to get money and does not care one bit about customer service. I went in to exchange a pair of Pradas I had purchased online. The email from Sunglass Hut with my receipt clearly stated "return or exchange at any Sunglass Hut location." When I arrived, I told the salesperson that I'd be exchanging the pair I bought online. He said "ok" and held onto the pair for me while I shopped. I will say, he was extremely nice and helpful, but that didn't even kind of make up for the rest of my experience. After spending an hour or so shopping and helping my mom pick out a pair of glasses, we went to check out. I decided to surprise my mom by purchasing her pair, too. However, when we went to check out, the salesman didn't know how to do the exchange. He called for the manager/owner (not sure which) who told me that she couldn't exchange them. When I asked why nobody told me that at the beginning, she told me that the salesman didn't know about this policy. Hmmm. She then told me my only option would be to return the pair I bought online and then purchase the others from her. She also said she couldn't do the refund in her store but could mail them in for me. I showed her the email that said I could return or exchange them at any location. She said, "yea, for us to mail them in." That makes ZERO sense. I can mail them in myself. Why would I need to take them to a store to mail them for me?! At this point, I didn't want to let my sweet mom down as she had finally found a pair she was excited about, and since it was a "buy one get one half off" sale, if I didn't also buy mine, hers would be full price and she would've never let me do that. So, I sucked it up and bought both pairs, spending far more than I had planned. Fast forward to today. The case for the Prada sunglasses I bought in this store had fallen apart. I don't know if this is typical for these cases, but for the money these sunglasses cost, one would hope a case would last. I took the case into the store expecting they'd say, "oh, let us grab you another." Nope. First, they say they'll have to order me another one. I said, "ok, that's fine. Can you ship it to my house?" Nope. They can only ship to their store. Weird. So, I wait while the guy at the counter enters a bunch of stuff into his computer. About 10 minutes later, he tells me it's going to be $53. For a case!!! For a case I just got TWO months ago!!! I said, "it's two months old. There's not any kind of warranty or anything?" He said, "for a case?? No." I told him I'd just deal with Prada, then. I'm not giving this store $53 for a freaking sunglasses case to replace one I just got here two months ago. SMH. Everything about both of my experiences screams that they are deceitful and make excuses to scam people out of money. I don't believe for one minute that Prada would charge a retailer of their product $53 to replace a case that fell apart. I personally will never spend another penny at this store and will be contacting Sunglass Hut corporate as I have a feeling this store is not operating within the terms of their franchise agreement. Oh, and btw, I found a brand new replacement case for $19 on eBay. Ha!! And, yes, it is authentic.

The manager Yomicia was amazing. Me and my wife have been in to this location twice and she spent…read morethe time to make sure we were taken care of each time. She fixed a miss order from the manufacturer and I left completely satisfied. She truly cares about representing her company with professionalism. Our time is valuable and her spending a little extra personal time made all the difference. I will definitely be back and recommend this business.

I bought the meta sunglasses and I wanted to return them to get the meta display.. won't take them…read moreback because supposedly has scuffs and I don't even wore them . I want everyone to know don't buy from here won't honor the return policy!!!

Such helpful and friendly employees at the Sunglasses Hut Kiosk in the Woodlands Mall! Ray-bans and…read moreSunglasses Hut have amazing customer service. I'm so happy with my mirrored green aviators

I really enjoyed coming here. Seira was super helpful and friendly. She was very knowledgable about…read moredifferent frame styles. I also really enjoyed being seeing with Dr. Dinh. She went over everything with me in detail. I really love the service here and I will be going here for all my Eyewear needs.

I am still in awe of the service we received at Focus Optical in Spring today! If I could give them…read moremore than 5 stars, I would. I have a very picky 5 year old who had to pick out his first pair of glasses today. Though we had found a pair that would work, the staff just knew they were not quite right. They then went to another location, found him a better option, and proceeded to help me convince him that he should go with the perfect pair. Also, these were a less expensive pair and insisted I take a refund, though I was willing to pay more for all the havoc we caused. Amazing!! The doctor took her time explaining everything so we'll too. I highly recommend them!

I forgot to pack my Wayfaer case to my Ray-Bans. I asked the gentlemen behind the counter how much…read morewas the case and I guess because I was wearing my vintage sunglasses he gave me the case for Free! Thank You so Much ....

Very nice employee assisted me in finding some glasses that fit my fat face thank youread more

I warrantied my radar ev path deep water but my pair was replaced with a completely different…read morelense, the employees were a huge help in helping settle the inconvenience and I left happy with the service!!

Walked in and without hesitation after being on the phone with customers was I greeted with helpful…read moreadvice from store manager Timothy! Overall good vibes and great recommendations as well. I can tell he truly cares about what the people want.

Believe the 5/5 reviews for Glimpse Eye Care! I am glad I did. The whole staff at Glimpse Eye Care…read more was great and Dr. Stewart was wonderful! Yes! I finally had a good eye exam today! My best experience so far. Dr. Stewart performed my eye exam and he was excellent! I was not rushed during the exam! I was able to clearly and confidently tell when the letters/images where clear to me during the exam. Dr. Stewart took the time to explain everything about the condition of my eyes as well as recommendations for the types of glasses I should consider based on my occupation and needs. He was very knowledgeable, calm and pleasant to interact with. I left feeling great and I will be returning for my yearly eye exams. I will also be sending my family to Glimpse Eye Care to get their exams.

Super friendly staff and doctor! My eye exam was quick and thorough, and the doctor was very kind…read moreand professional. She even went over my eye scan and showed me what it all meant. It was really informative, and I have never had someone take the time to do that. I was able to get in the same day, and they took my insurance as well. I will bring my family back here for their eye exams, too!