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    Sunglass Hut

    5.0 (1 review)

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    6 years ago

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    Sunglass Hut - I was left on hold for over 45 minutes before being hung up on without being helped in the slightest.

    Sunglass Hut

    2.3(6 reviews)
    0.4 mi

    This is a terrible location!!! Don't shop here unless you want to be ripped off…read more TLDR; this store lies about Sunglass Hut policies in order to get money and does not care one bit about customer service. I went in to exchange a pair of Pradas I had purchased online. The email from Sunglass Hut with my receipt clearly stated "return or exchange at any Sunglass Hut location." When I arrived, I told the salesperson that I'd be exchanging the pair I bought online. He said "ok" and held onto the pair for me while I shopped. I will say, he was extremely nice and helpful, but that didn't even kind of make up for the rest of my experience. After spending an hour or so shopping and helping my mom pick out a pair of glasses, we went to check out. I decided to surprise my mom by purchasing her pair, too. However, when we went to check out, the salesman didn't know how to do the exchange. He called for the manager/owner (not sure which) who told me that she couldn't exchange them. When I asked why nobody told me that at the beginning, she told me that the salesman didn't know about this policy. Hmmm. She then told me my only option would be to return the pair I bought online and then purchase the others from her. She also said she couldn't do the refund in her store but could mail them in for me. I showed her the email that said I could return or exchange them at any location. She said, "yea, for us to mail them in." That makes ZERO sense. I can mail them in myself. Why would I need to take them to a store to mail them for me?! At this point, I didn't want to let my sweet mom down as she had finally found a pair she was excited about, and since it was a "buy one get one half off" sale, if I didn't also buy mine, hers would be full price and she would've never let me do that. So, I sucked it up and bought both pairs, spending far more than I had planned. Fast forward to today. The case for the Prada sunglasses I bought in this store had fallen apart. I don't know if this is typical for these cases, but for the money these sunglasses cost, one would hope a case would last. I took the case into the store expecting they'd say, "oh, let us grab you another." Nope. First, they say they'll have to order me another one. I said, "ok, that's fine. Can you ship it to my house?" Nope. They can only ship to their store. Weird. So, I wait while the guy at the counter enters a bunch of stuff into his computer. About 10 minutes later, he tells me it's going to be $53. For a case!!! For a case I just got TWO months ago!!! I said, "it's two months old. There's not any kind of warranty or anything?" He said, "for a case?? No." I told him I'd just deal with Prada, then. I'm not giving this store $53 for a freaking sunglasses case to replace one I just got here two months ago. SMH. Everything about both of my experiences screams that they are deceitful and make excuses to scam people out of money. I don't believe for one minute that Prada would charge a retailer of their product $53 to replace a case that fell apart. I personally will never spend another penny at this store and will be contacting Sunglass Hut corporate as I have a feeling this store is not operating within the terms of their franchise agreement. Oh, and btw, I found a brand new replacement case for $19 on eBay. Ha!! And, yes, it is authentic.

    The manager Yomicia was amazing. Me and my wife have been in to this location twice and she spent…read morethe time to make sure we were taken care of each time. She fixed a miss order from the manufacturer and I left completely satisfied. She truly cares about representing her company with professionalism. Our time is valuable and her spending a little extra personal time made all the difference. I will definitely be back and recommend this business.

    Glimpse Eye Care - Lavender chilling at Glimpse Eye Care! :)

    Glimpse Eye Care

    4.9(34 reviews)
    5.9 mi
    $$
    Locally owned & operated
    Available by appointment

    Believe the 5/5 reviews for Glimpse Eye Care! I am glad I did. The whole staff at Glimpse Eye Care…read more was great and Dr. Stewart was wonderful! Yes! I finally had a good eye exam today! My best experience so far. Dr. Stewart performed my eye exam and he was excellent! I was not rushed during the exam! I was able to clearly and confidently tell when the letters/images where clear to me during the exam. Dr. Stewart took the time to explain everything about the condition of my eyes as well as recommendations for the types of glasses I should consider based on my occupation and needs. He was very knowledgeable, calm and pleasant to interact with. I left feeling great and I will be returning for my yearly eye exams. I will also be sending my family to Glimpse Eye Care to get their exams.

    Super friendly staff and doctor! My eye exam was quick and thorough, and the doctor was very kind…read moreand professional. She even went over my eye scan and showed me what it all meant. It was really informative, and I have never had someone take the time to do that. I was able to get in the same day, and they took my insurance as well. I will bring my family back here for their eye exams, too!

    Photos
    Glimpse Eye Care - Stylish and cute eye glasses!

    Stylish and cute eye glasses!

    Glimpse Eye Care - Julie looking great by the tree :) make sure to get your child's eyes checked before school starts!

    Julie looking great by the tree :) make sure to get your child's eyes checked before school starts!

    Glimpse Eye Care - Glimpse Eye Care's mascot, Rosie. Here to get you the best glasses :)

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    Glimpse Eye Care's mascot, Rosie. Here to get you the best glasses :)

    Sunglass Hut - sunglasses - Updated May 2026

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