I cannot recommend this wonderful establishment enough. I was so lucky I came here to get new…read moreglasses because the customer service was exceptional. I purchased a nice frame and had my prescription filled there but had to have my lenses corrected due to the wrong prescription from the doctor and it was not a problem. I got my new glasses back and they were perfect. I was always treated well and was always taken care of with the utmost respect. They have a big selection of very nice frames to choose from. Overall I was very satisfied.

Rocklin Opticians is truly a find! From the moment I walked in, I was taken great care of by the…read moreowners, George and Idania, and the entire experience in this wonderful eyeglass boutique exceeded my expectations. I had been searching everywhere for a certain brand and style of eyeglasses. Rocklin Opticians not only carried the exact frames that I wanted (which I immediately purchased), but has a great selection of unique and thoroughly curated styles. If you are looking for exceptional and professional service, cool frames and an optician who truly goes above and beyond, Rocklin Opticians is the place for you. I am thrilled with my new glasses, and can't wait to go back for my next pair.

I usually don't leave reviews, but I feel like I need to share my recent experience at this…read morelocation. I had ordered a pair of sunglasses online for in-store pickup. When I arrived, the employee helping me (David) was new and couldn't initially find my package. After about 20 minutes, he located it. I checked the sunglasses and didn't like them, so I decided to return them right then and there. David was kind but clearly didn't know how to process the return. He asked me to initiate the return from my phone, which I did. He then tried calling his manager but got no response. Another employee, Kim, came to help. She was polite and really tried to assist me, even calling their manager (Eric) from the Sunglass Hut upstairs in Macy's. After almost an hour of them trying and failing to find or print a return label, I was told I needed to go print it myself at a Staples 6 miles away. Despite my frustration, I remained calm and didn't say a word out of line to anyone. I was just hoping someone could help me. I eventually went upstairs to speak to Eric myself. I approached him very politely, hoping he could understand the situation and maybe help me print the label, since it was his team who told me to initiate the return the way I did. Unfortunately, Eric's attitude was incredibly rude and dismissive. Instead of listening or helping, he told me it was a "liability issue" and that I had to figure it out myself. He didn't apologize for the inconvenience or the time I'd already spent trying to get help. I walked away in tears. I didn't raise my voice or blame anyone, but Eric's behavior made an already frustrating experience so much worse. Ironically, a kind employee from another store nearby (Alberto, from the watch section) helped me print the return label. He was the only reason I was finally able to finish the return process. To be clear: David and Kim were inexperienced but at least made an effort and were kind. Eric, on the other hand, was unprofessional, rude, and completely lacking in empathy or basic customer service. I understand mistakes happen, and people can be new but it's the attitude and how you treat your customers that really matters. Sadly, Eric failed at that completely.

I stopped in this morning and was helped by a gentleman named Stephen. Great, helpful non-obnoxious…read moresalesperson. I got the perfect pair of sunglasses at a great price. I wish every salesperson had his personality. I don't normally think to rate stores but a great experience deserves recognition. Thank you, Stephen!

I can't believe I'm going to say this... but I actually had FUN going to a doctor's office…read more The ambience : They had chocolate and coffee for patients and a beautiful array of spectacles to view ! The office was gorgeous and clean. The visit : The doctor was extremely knowledgeable and friendly .Dr. Weisfield really takes the time to listen to you and definitely makes you feel like you are in capable hands !! The glasses: Lisa and the other women who work there are amazing too. They listened to my concerns that I wanted something professional for work but trendy enough to go out in, and we found the perfect pair! They have a wide selection of unique and trendy frames. The Verdict: the entire office has patient care down to a T! They really take the time to listen to you and your needs. Can't wait to go back!

The staff is friendly and helpful; Dr. Steven Weisfeld is excellent and will test your sight for…read morechanges over time when you are a regular client. I trust his judgement and skill without any question. The store has a good range of beautiful frames in all price ranges. The staff has been here for a long while and is very accommodating.

Been going here for 10+ years. Quality and service better than anywhere else. High quality frames…read moreand lenses. I have no plans to get glasses anywhere endlessly!

Don is the absolute best. My son went to Don when we found out he would be needing glasses. Being…read morethat he was only a year and a half, we were a little nervous but Don made the entire experience exciting and positive. He started out by fitting my fiancé and I with stylish glasses (with a sun tint) to show Jesse how cool glasses can be. Jesse is now 3 and looks forward to seeing Don as his prescription adjusts. We will be life long customers of Levato Eyewear. Don is passionate about his work and is extremely knowledgeable and precise in his fittings. He truly loves caring for Jesse. Our glasses are always the perfect fit and he takes care of us right away any time his lens is scratched or frames are bent. :) We feel a part of his client family, and lucky to have found such a cozy lovely place. You're the best "Uncle" Don!

I had a really great experience at Sunglass Hut on 9/16 when I needed to return a pair of…read moresunglasses and exchange for another pair. I was told by a close confidant the pair I had originally selected did not flatter my face, and should exchange. Krissan was wonderful helping me select a more flattering pair, and was honest with her opinion to ensure I selected a frame that fits my face. I love my new sunglasses, thank you Krissan! Even more wonderful of Krissan and her associate was that I had come in just as it was closing, because I didn't realize the mall closed at 8pm not 9pm....so for them to still be that lovely and helpful when it was past time shows what great service Sunglass hat has. :):):) Due to this experience, I will continue to shop here. :)

Camilla was super helpful and patient. She helped me look for the perfect sunglasses and even when…read moreI didn't find what I wanted she helped me customize a pair to get what I was looking for. She made sure I left the place completely satisfied!

Made a 9:45AM appointment for an eye exam. Realized that it was technically before the store…read moreopened, but I waited outside and someone asked me if I was the person with the appointment before they opened and then they brought me back. Dr. Modi got me in and out quickly and then I ordered glasses with the store folks. Great experience.

It was my first appointment there, and the staff were wonderful--very friendly and helpful…read more However, I felt like my actual eye exam wasn't very thorough; it didn't feel like a complete evaluation. I still decided to get the glasses because I really needed them, and the doctor was very kind, but overall, I don't feel the appointment was worth the $135 for just about ten minutes. Staff was amazing questions were all answered.

When you open the door, you are greeted with smiles. Large selection of eyewear in the little shop…read more They are very patient. They offer eyewear in various price ranges. Excellent customer service Paid parking

Premium options but fantastic selection and fitting. I wear the same glasses daily, for many years…read moreat a time. The premium has been worth it to get well matched premium products. I did run an experiment where I ordered an online pair in tandem with a pair from G&H and the lenses were visibly better on the G&H pair. Worth considering when thinking about value. I know the materials for many frames are quite cheap....