I moved from California to Pompton Lakes in NJ recently. I searched for an optometrist near where I…read morelive through the internet. There are many of them around here. I chose Oakland Vision Center for several reasons, so I made an appointment. When I walked in the office I saw the office staff were helping one elderly lady. They were helping her with kindness, just like they would do for their grandmother. I was answering questions as a new customer when the phone rang. She answered the phone and asked them to hold on while continuing to helping me. Then soon after, one worker came out from back and asked her to help the person on the phone, and she took the tablet to continue filling out the form for me. They work together to provide the best possible service for all their customers. When I was selecting a frame for my glasses, one lady helped me find the frame I was looking for. I am glad that I chose this place.

As a first time patient , Christina was so accommodating. Went above and beyond , so happy with my…read moreexperience there.glad I made the right choice.

Very positive experience at James Tracey over past two visits in the last week. Extensive…read moreselection of frames at all different price points, very knowledgeable staff and overall a great customer experience. Staff made the use of my vision plan simple, getting the details in advance and having that end of things all figured out before I arrived. The optometrist (Tracey) performing my exam was friendly, professional and efficient. Optometrists are a husband wife team, James and Tracey, who clearly care about their patients eye health. I definitely recommend James Tracey Eye Care.

Went to both Midland Park and Wyckoff sites for IPL treatment for severe dry eye. Due to an eye…read moreoperation I had at 5-yo, I am very anxious with anything or anyone going near my eyes. Dr Sara and Dr Tracey were both very patient and careful with me. Glasses took longer than expected to come in, however worth the wait. One staffer at Wyckoff seemed a little distracted, but otherwise both locations provided me with excellent care. Travis at MP and Rich at Wyckoff were also patient and acted like they cared that I got the lenses I needed. Each location also gave me a little bit of a discount on minor things - very appreciated, as they did not have to do this. (I did get 3 pairs of glasses in addition to the IPL treatments, so I spent some cash there). Yes they are more expensive, but in my opinion you get what you pay for. Thoroughly recommend. Bonnie H.

Type of Care; top care the best around…read more Office Experience; the best loved it they treat you the way you want to be like a person not a person with money or whatever

The staff doesn't pay attention to what is happening and just goes through the motions. Needed…read morerefraction to get a contacts prescription. Instead of explaining this to me, they let me decline it, when it was actually covered by my insurance. Not helpful and rude.

My daughter went a few months ago, my son on Friday and I went today and we all loved Dr. Weiss…read more He's very kind, patient and he explains everything in a way that is easy to understand. His prices are very fair and he makes every effort to keep your cost under control.

small office in oakland. Dr. Weiss was very friendly and knowledgeable. Would definitely reccommend…read more him.

Purchased my glasses here and they started pealing after a few months. I asked for them to be…read morereplaced with another pair as it is clear the frame is no good and it will continue happening. Shah agreed to the price of $90 to replace my defective ones. I get a call 2 weeks later to let me know that my glasses were ready to be picked up and that I had a balance of $200. Her receptionist (probably the 4th I've known to work there since I've seen her) said the doctor won't come to the phone to further discuss this discrepancy. Only after I started posting bad reviews did she call to say she'd give me the frame and with a much cheaper lens for $99.99. I won't give her one more cent of my money. Don't bother with this place. Go to another place the stands behind the products they sell and that hold some degree of professionalism. Her frame selection is awful too, so don't waste your time. I should have ran out of there the minute I walked in. It never felt right and now I know why. Whatever you do, get it in writing because the people there keep switching and Shah won't keep her word.

Have you ever wondered why the protective coating on your prescription glasses will start to crack,…read morelook scratched, or fade in certain areas? I brought this problem to two different eye doctors, who all swore that it's some defect with the lens and that the lens I buy from THEM wouldn't do it. Yeah right... So when I walked into More Eyecare and mentioned this problem, Irving had an answer for me right away.* The customer service here was above and beyond amazing. Irving was the one who walked me around and this guy is SO willing to take the time to discuss frames and lenses and anything else about eyes with you. He really knows his stuff and is happy to make recommendations and keep things within a certain price range. So... I walked in thinking of only ordering a pair of lenses for my current frame. I walked out having bought the lens PLUS three pairs of sunglasses.** Although I was fine with the prior shape of my lens (I have a frameless, so the shape can differ), Irving went out of his way to suggest frames that will better job of complementing my face. He even went so far as to cut a sample pair of lens for me at half prescription so that I could see how it looked. Of course, this new shape looked better, and I was thrilled with it. Once we were set on the shape, hubby and I headed to the nearby mall while Irving went to cut the real lens. They then spent almost an hour helping me adjust the fit and bend of my glasses. As for the decor - It's not a huge store, but there are plenty of chairs, and a large comfy leather sofa in the middle of the room. There are two back rooms, both with sinks and a small tray of contact lens fluid and free contact lens containers for if you need to take them out, rinse them, or anything else. When I started to use the already opened contact lens cleaning fluid (which was close to empty), Irving said I didn't need to use that one and then he gave me a new unopened box of contact cleaning fluid that I could use there and then take home. The store has been quite busy on the weekends that I've been there, but no customer service is ever sacrificed. Chung, who is the owner of the store also works there and he's a bit more quiet and doesn't talk as much, but he knows his stuff just as well. This place is not open on Sundays, but there is another More Eyecare in Ridgewood*** that is open on Sundays. I've seen lots of people just walk in and ask to have some small aspect of their glasses/sunglasses fixed. I don't believe that each pair was bought from this store, but it doesn't matter to Irving and Chung. They are happy to help and are great at building a relationship with their customers and any potential customers that walk into the store. Lastly - Irving sold me on this new type of protective coating for my glasses that is dust and fingerprint resistant. I was hesitant because it costs about $75 more, but it was SO worth it! less cleaning, less smudges, I can touch my lens w/ my finger and not get prints. AMAZING. Also, if you have some discounts with your insurance, the price difference drops a bit too. 2 year warranty on the coating so if anything happens**** I can just bring it back to More Eyecare and they'll make me a new pair of lens. With this kind of customer service, I don't doubt that the procedure will be a breeze, should it be necessary. Lastly - depending on what you get and how many things you buy, there may be some room for negotiation on some of the prices. Not guaranteeing anything, but, yeah... you should definitely visit this store. ------------------------------------------------- * You'll have to visit his store to get the answer***** ** In my defense, one of the pairs of sunglasses was for my husband, and the other was a specialized clip-on for my prescription glasses. *** I think it's Ridgewood NJ ... Google Maps says the place exists, so that's good. **** See ***** below for the possible things that could "happen" to cause problems with the coating on the lens. ***** Just kidding - the reason the coating cracks or scratches is because you can't run the glasses under hot water to wash them. It must always be cold and must be cleaned w/ a nice paper towel thingy. Don't use the soft cloths they give you with your glasses for dust. Only use those for finger prints or smudges because the dust will collect in the cloth and cause scratching the next time it's used.

Dr. Cauchard solved my blurry vision when other doctors couldn't…read more After suffering from unexplained blurry vision for years and finding no help despite visiting a long list of NYC eye doctors, neurologists, and other medical specialists I was finally referred by a friend to optometrist Dr. Ron Cauchard in NJ. I was able to get an appointment without a long wait and was surprised by how much extra time Dr. Cauchard spent with me during just my initial appointment. After taking an in-depth medical history and performing some basic vision tests, the doctor asked me if I had the time for some more detailed tests. I assumed that would mean having to come back on another day, but wanting to find me a fix as soon as possible the doctor instead gave me a comfortable place to sit in an extra examining room and continued coming back to run added tests on my vision in between treating other patients he had scheduled that morning. All together, Dr. Cauchard must have devoted over two hours to my case on what was supposed to have been just an appointment for my initial eye exam. Then Dr. Cauchard explained the results of the extra tests to me and dialed a completely different eyeglass prescription from what I had been using into those large examination lenses you typically look through when having your prescription checked each year. The new corrective prescription Dr. Cauchard came up with eliminated a huge amount of the blurred vision I had been struggling with for years. Of course, I would still need to wait for new lenses to be made up before I could get the benefit of this new prescription--but that's when I was surprised a second time by Dr. Cauchard. As soon as he saw how much the new prescription he developed had cleared up my eyesight, he personally began telephoning a number of his optical suppliers until he found one that had lenses already in stock closely matching the new prescription I would need. When he found a supplier that had these on hand he ordered the lenses sent to his office overnight and his excellent on premises optician immediately fitted them to my existing frames while I waited. That gave me a huge vision improvement on the spot and eliminated the need for me to rush in selecting new frames and ordering new permanent lenses. The doctor charged me nothing but his cost for the temporary lenses and didn't bill me anything at all to have those lenses cut and fitted to my existing frames. When I later received the monthly benefits report from my health insurance carrier I also saw that Dr. Cauchard had only billed me for a basic eye exam despite having literally spent hours working out a solution for my problem on a first visit. You will not find a more dedicated and kind eye doctor anywhere than Dr. Cauchard.

Have been going to Dr Cauchard for many year and have always had excellent care. His staff is…read moreefficient and pleasant. He has a selection of frames in his office for one stop shopping.

I had an appointment with Dr. Sinatra, (the owner) who told me their office was a "tier one"…read moreinsurance coverage. Later, I found out they were actually a "tier two insurance plan." That might sound small, but it felt misleading--especially once the rest of the visit unfolded. Dr. Sinatra diagnosed me with a staph infection in my eye and prescribed a strong antibiotic (doxycycline) that I was supposed to take for a full month. It didn't sit right with me, so I went to Eyes On Ramsey for a second opinion. The doctor there was amazing--super professional and thorough--and told me I didn't need antibiotics at all, just a simple steroid drop to be administered for a week. Total relief! But here's the real kicker: A YEAR later, they billed an additional $1,000 for simply removing an eye lash or makeup brush bristle off my upper eye lid! Something I could've done myself by simply wiping my eye . I was shocked! It honestly felt like they were trying to take advantage of me (and how strange to bill me a year later?) Long story short: Misrepresented their facility Prescribed unnecessary and strong medication Charged an outrageous fee for wiping a piece of debris off my eye lid and called it a "medical procedure" Please, do your research and don't be afraid to get a second opinion. We all deserve honest, competent care--without the surprise bills or scare tactics. I'm happy to answer questions if anyone wants to know more. I Just want to keep others from going through the same thing.

I had my first visit with dr Sinatra a couple of weeks ago. I was very happy with the experience…read more The office staff were friendly and helpful. The Doctor s assistants were patient , friendly and professional. Dr Sinatra was excellent in explaining my eye exam She readily answered any of my questions or concerns. She, too was friendly and made the experience not at all stressful. I highly recommend her and her staff. I don't understand some of the reviews that were critical. My guess is that they have the wrong doctor and office. I

I had a wonderful experience with Dr. Ramy Seyam at Wayne EyeCare. From the moment I walked in, the…read moreentire office was welcoming, professional, and incredibly efficient. Dr. Seyam is not only highly knowledgeable but also genuinely caring. He took the time to explain everything clearly, answered all of my questions, and made sure I felt comfortable and informed throughout the entire visit. It's rare to find a doctor who combines clinical expertise with such patience and attentiveness. The exam was thorough, and I never felt rushed. Dr. Seyam's attention to detail and commitment to patient care really stand out. The staff was also fantastic--friendly, organized, and very helpful with scheduling and insurance. If you're looking for an eye doctor who is skilled, compassionate, and truly invested in your eye health, I highly recommend Dr. Seyam and Wayne EyeCare. An all-around excellent experience!

Dr. Seyam is through and comprehensive with the eye exams , however his front desk office staff…read moredoes not check insurance throughly and does not even want to make a copy of the front and back of insurance. They are very quick to tell patients that they are not in network. Dr Seyam does not realize this but this will cause him to lose clients. I have tried my best to work with the front desk staff and all I get is pushback and negativity. Dr Seyam , your front desk represents you so I suggest you guide them appropriately so you can get the business you deserve.

Dr Campo is amazing. Highly recommend! She is thorough with every patient. She is kind and very…read morethoughtful.

Took my 16 year old here and had a positive experience. Her prior eye doctor just wasn't listening…read moreto her concerns. While we did have to wait a bit for our appointment in the end, it was worth it it because now my daughter is able to see with her new glasses. The staff was very nice and understanding. Picked up her glasses, and the optician was super friendly. Highly recommended Dr. Campo and her staff.

Doctor Clancy and all the staff were very nice and pleasant. I visited the office to have a foreign…read moreobject removed from my eye. He seemed very knowledgeable and professional and made me feel as comfortable as possible.

Very pleasant experience from start to finish. Office staff are efficient and competent. Dr. Clancy…read moreis a real pro - thorough, knowledgeable, and informative. Office is up to speed on technology and great selection of eye-ware for those looking for one-stop-shop. Highly recommend Dr. Clancy.