As the song says "Was blind but now I see." Dr. Sinatra and her team are amazing. Everyone was…read moresuper nice and caring. Patiently answered all of my questions. I was 100% blind in my left eye and about 40% blind in my right eye from cataracts. Now I have 20.20 in my left eye and 20/25 in my right. I am not even using reading glasses anymore. 1. She cares about the well-being of her patients. 2. She is extremely skilled and well regarded. 3. Her team is well organized and are top professionals. 4. The same day surgery was painless and effortless, not even irritation. 5. All of the insurance paperwork was handled effortlessly.

Let me tell you about my wonderful Dr. Sinatra and her staff. They are warm, kind and caring…read more Furthermore, I trust their skill and expertise caring for me. Dr. Sinatra is a brilliant eye surgeon who has a personality to match. With enormous respect, Bonnie Gurda

I had an appointment with Dr. Sinatra, (the owner) who told me their office was a "tier one"…read moreinsurance coverage. Later, I found out they were actually a "tier two insurance plan." That might sound small, but it felt misleading--especially once the rest of the visit unfolded. Dr. Sinatra diagnosed me with a staph infection in my eye and prescribed a strong antibiotic (doxycycline) that I was supposed to take for a full month. It didn't sit right with me, so I went to Eyes On Ramsey for a second opinion. The doctor there was amazing--super professional and thorough--and told me I didn't need antibiotics at all, just a simple steroid drop to be administered for a week. Total relief! But here's the real kicker: A YEAR later, they billed an additional $1,000 for simply removing an eye lash or makeup brush bristle off my upper eye lid! Something I could've done myself by simply wiping my eye . I was shocked! It honestly felt like they were trying to take advantage of me (and how strange to bill me a year later?) Long story short: Misrepresented their facility Prescribed unnecessary and strong medication Charged an outrageous fee for wiping a piece of debris off my eye lid and called it a "medical procedure" Please, do your research and don't be afraid to get a second opinion. We all deserve honest, competent care--without the surprise bills or scare tactics. I'm happy to answer questions if anyone wants to know more. I Just want to keep others from going through the same thing.

I had my first visit with dr Sinatra a couple of weeks ago. I was very happy with the experience…read more The office staff were friendly and helpful. The Doctor s assistants were patient , friendly and professional. Dr Sinatra was excellent in explaining my eye exam She readily answered any of my questions or concerns. She, too was friendly and made the experience not at all stressful. I highly recommend her and her staff. I don't understand some of the reviews that were critical. My guess is that they have the wrong doctor and office. I

Simply - - The Best! Been his patient or years, including dual cataract surgeries. Answers all…read morequestions asked with a smile! Office staff has always been very pleasant and helpful. Office is immaculate!

Dr. Seidenberg is an excellent physician so I "held my nose" and put up with his rude office staff…read moreand condescending optometrist. I even put up with severe pressure by the doctor and his MA to get the covid vaccine - even after explaining why I hesitate to do so. When I returned 6 mos later, another MA asked if I had been vaccinated and informed me the doctor was no longer seeing unvaxxed patients. They could have saved me the trip by informing me prior to my appt about this change in policy. I will not support anyone who mandates any prior therapy or procedure before rendering service.

Very positive experience at James Tracey over past two visits in the last week. Extensive…read moreselection of frames at all different price points, very knowledgeable staff and overall a great customer experience. Staff made the use of my vision plan simple, getting the details in advance and having that end of things all figured out before I arrived. The optometrist (Tracey) performing my exam was friendly, professional and efficient. Optometrists are a husband wife team, James and Tracey, who clearly care about their patients eye health. I definitely recommend James Tracey Eye Care.

Went to both Midland Park and Wyckoff sites for IPL treatment for severe dry eye. Due to an eye…read moreoperation I had at 5-yo, I am very anxious with anything or anyone going near my eyes. Dr Sara and Dr Tracey were both very patient and careful with me. Glasses took longer than expected to come in, however worth the wait. One staffer at Wyckoff seemed a little distracted, but otherwise both locations provided me with excellent care. Travis at MP and Rich at Wyckoff were also patient and acted like they cared that I got the lenses I needed. Each location also gave me a little bit of a discount on minor things - very appreciated, as they did not have to do this. (I did get 3 pairs of glasses in addition to the IPL treatments, so I spent some cash there). Yes they are more expensive, but in my opinion you get what you pay for. Thoroughly recommend. Bonnie H.

Have been going to Dr Cauchard for many year and have always had excellent care. His staff is…read moreefficient and pleasant. He has a selection of frames in his office for one stop shopping.

Dr. Cauchard and his staff are the best!! Second to none. They are kind, helpful and…read moreknowledgeable. They do everything to accommodate you and work to get your best bang for the buck. Extremely knowledgeable about insurance which is very helpful because let's be honest, most of us have no clue about it!! So helpful!! Highly recommend!!

High Mountain owns a chain of clinics at this time. Like any chain of places it is the same…read more Let me the doctor is good. The assistant is excellent for help. As for the rest of the team....worthless. This practice is owned by another business now. This staff does nothing. I was in to get my eye exam. I needed new glasses. I brought the frame with me. Theytested me and sent the frame out. They told me the date it was to come back. Two weeks later I still had no glasses. I was told they would be there the following week. Next week I kept calling and asking. The individual to help did nothing. "Oh, they are coming" he said. Finally I called on Thursday and he said they were in the next morning. Of course, the glasses were damaged now he said. They did not have these frames so I would have to call where I got them in Europe. I said just give me the glasses back and I needed a refund. I went back the next day and he was gone. The glasses vanished. Everyone did not answer anything. I now need to call the insurance company to get the money back. This staff is terrible. The doctor was good. I will just find another doctor now. Maybe this company is as blind as a bat.

I have bought my glasses here for years! Service here is excellent, selection is the best! Friends…read morerecommended and they were right. Last frames held up 9 years with new lenses! NEVER had an issue with the prescription I heard others complain of. Would not go anywhere else.

Type of Care; top care the best around…read more Office Experience; the best loved it they treat you the way you want to be like a person not a person with money or whatever

The staff doesn't pay attention to what is happening and just goes through the motions. Needed…read morerefraction to get a contacts prescription. Instead of explaining this to me, they let me decline it, when it was actually covered by my insurance. Not helpful and rude.

Thankful I found this local optician. Janet the owner was so helpful and ethical. Another store we…read morewent to before for another pair of glasses did not tell us the truth of what our plan covered. The other store told us that under our insurance we could only choose from his small ugly display of frames. So I went and bought the frames discounted online. Found franklin lakes store for the lenses and she explained my insurance plan would cover up to 150.00 frames that covered the nice Ray Ban frames with a 20 or 30 dollar copay. I'm returning my online frames and buying the insurance covered ones from her. Appreciate her honesty. Will be returning for all family frames and lenses. She has a decent selections of good looking frames as well

I will never go anywhere else for eye glasses again. I have always been happy with the service…read moreJanet has provided but today she went above and beyond. I had my prescription filled and called her mid morning about a week and a half later to see if I could pick up my glasses that day. I was driving to CT the next day and did not want to drive home at night without glasses. Janet promised I would have the glasses by end of day but they were not delivered to her. She had the lab rush them after hours and delivered to my home at 8:30 pm so I could leave in the morning for my daughter's. This is personal service you would never get any where else. Thank you Janet I will be sure to recommend you to all of my friends.

Dr. Yee is a very friendly doctor with kind and helpful staff…read more His Wyckoff office is very convenient for those living in Bergen County. The office is small but cozy, and modern and clean. I went to him for my annual physical, but he's also a family doctor, so keep that in mind if you're looking for a pediatrician. He also conveniently is up to date on technology, so that means you can expect to get your test results online, which is very convenient.

I have been a patient at Dr. Yee's office since 2013. The staff have always greeted me warmly, and…read moremy experience with wait time has been less than 15 minutes, which is stellar! Dr. Yee is tremendously personable and truly cares about overall well being (physical and mental health). Follow up times with routine blood work is standard, about 1 week to get results. Both Englewood and Wyckoff offices are very clean. Never had a bad experience and look forward to my continued relationship with the practice.