I was so nervous to walk into this store to buy my husband the perfect pair of glasses. I was…read moregreeted by Calvin and he was an absolute God send. They have a wonderful selection at this store so it was a bit intimidating for me but Calvin put my mind at ease. He asked me several questions to get to know my husband's preferences and we found the perfect pair. Calvin really made this trip enjoyable and I truly appreciated his customer service today!

The store was great, good selection and nothing wrong there, but (David) the employee that was on…read morehand was very odd. He kept going on and on about voices, different universes, and just overall made me very uncomfortable. This all sounds very made up, but it was obvious that other customers in the store also felt uncomfortable and overall, made it a very unenjoyable experience. I did end up buying a pair, but that was in no part due to the employee on hand, but due to the wide range of great glasses there today.

Great customer service was greeted and attended well…read more Moreover I just came because one of Raybans legs was broken and they fixed it right away. For free no charge at all. I was in and out in less than 10 minutes. Furthermore I recommend this location for sure.

I will never forget the way they made me feel…read more Honestly was not going to spread negativity, but I was recalling this story to a friend and just can not believe how they handled the situation. I bought an almost $400 pair of Gucci sunglasses for my birthday. Two weeks later, they suffered a small drop as my husband knocked them out of my hand. When I picked them up, the entire outside frame was cracked. I've had tons of sunglasses and never ever experienced this. And I appreciate my stuff so much and take such good care of it that it broke my heart. I called Gucci with no luck. Called sunglass hut customer service with no luck. Went in to this location and explained the story, just in awe of how they could've broken so easily. The woman manager showed no sympathy and told me it was my fault and I should've purchased the protection program. Walked out with my same broken sunglasses and felt terrible. This story does have a happy ending though. After a couple weeks, I decided to reach out to the Hamilton town center store and the manager there was amazing. She told me the sunglasses should not have done that and sounded defective and replaced them. Listen, I get that it was technically my fault. But I now have had the new ones for a while, and they have never been sensitive or broken that easily. I'm really thankful that it worked out, but appalled at their customer service. Especially on $400 sunglasses. Will never ever visit that location again.

Spent over $600 after my insurance co- paid and got a pair of Oakley prescription sunglasses and…read moreand pair of eyeglasses too . The after sales service is poor to non existent. Seemingly ruled by two ladies whose idea of customer service is to be totally dismissive and "it's not my problem " attitude when asking for an Oakley case and cleaning cloth for my expensive sunglasses, not an unreasonable expectation I thought and the reaction was as if I'd asked for a free pair to go with my paid pair !! On the plus side the optometrist is a lovely lady , but I won't be going back there again just so I don't have to interact with two women whose idea of customer service is to roll their eyes and say it's not my problem . Please get some training ladies .

Excellent experience with Dr. Turner. I needed a new optometrist on this side of town and decided…read moreto go in for an exam. Dr. Turner was thorough and explained everything to me in detail about what he was doing. He also gave me some tips and prescribed a great brand of contacts to combat the dryness in my eyes (that I didn't realize was there). Great selection of frames available to choose from and very helpful staff who help sort through insurance with you for the best pricing. Highly recommend.

Highly recommend this unassuming but wonderful eye care facility. I was able to get a same day…read moreappointment for a thorough eye exams. I especially like the helpful stylist who guides you towards the perfect pair of glasses. Highly recommend.

Personalized and professional care! Treated as person, not a checkbook. Spent a lot of time…read morediscussing my health and vision problems. Employees are well-trained to answer questions, help with any questions. So glad my son recommended them to me! Best experience in eyecare in over 20 years of wearing glasses.

Outstanding customer service!!! Professionalism, care and concern. All assistant's /employees is a…read moretrue value asset for the company Indeed. Dr.Chauhan did a great job. Very professional. Highly recommended!!!

After my insurance changed, I looked for a new eye doctor on Yelp and this appeared to be a top…read morechoice. Located by the Palladium in Carmel, this place is in a nice brick building that has a private parking lot out front. I walked in, had to fill out paperwork and then was called back for my appointment. They did all of the normal tests and the girl who was getting basic info from me before the doctor came in was incredibly friendly and easygoing. The doctor was very personable and helpful as well, and even showed me the photos of my eyes and described every little part of them and what to look for. He also went beyond prescribing a prescription and gave me intelligent information on new 'anti fatigue' glasses that are supposed to help the eye strain most people are now experiencing after looking at computers all day and let me know my Lasik options. Tip: He said that Indy has one of the best Lasik surgeons in the entire country, so be sure to go to him if you get it done and not some place that is cheap (he said each eye should be about $2000 and if it's less than that, you should be concerned). Good to know! The icing on the cake was the woman who checked me out and ran through my insurance afterwards. Not only was she able to tell me exactly what my insurance covers in terms of contacts/glasses, but she also had my year-long contact order in stock and brought them out to me in a cute bag. So happy I don't have to make a trip back! Also, with the $200 rebate they came with, I'll be getting contacts for the cheapest I've ever gotten them which is awesome.

I just had my first eye exam at Loman Eye Care, and the scheduling process as well as their…read moreprocedures for COVID all were clear and well executed. Everyone was extremely friendly and made me feel comfortable, and there were a lot of tests conducted and I never felt like they were trying to push me to buy anything extra or get something I didn't need. They gave me a free sample of eye drops and also in the eye exam found an issue with my eye that I've never even been aware of and recommended how to treat it so I'm really happy. The doctor was very knowledgeable, friendly and answered all of my questions and didn't make me feel like he was rushing through anything. I highly recommend!

IU Health insurance holders this is where you can go and get excellent service with very good…read moreprices. Tina did a fantastic job taking care of my family getting glasses and was very helpful with insurance - my glasses with frames - polycarbonate lenses with line bifocals $10 bucks out the door.

I waited for 6 weeks to get my glasses, they never contact me at all, I came 3 times and this last…read moretime I ask them to refund me my $758.95 The first time after a month I called the store and they told me that my glasses were lost in the mail, then the glasses were back ordered, now, six weeks later, the glasses are defective and they have to order them again. For that kind of money I can have glasses somewhere else. I won't recommend eyeglass world in Noblesville to anyone.

I tried Revolution Eyes in FISHERS because I wasn't fully satisifed seeing Dr. Gosch at IU Health…read moreOpthamalogy (SHE was fine, but the office, scheduling, picking up contacts- was just a hassle)... Anyways, I was able to get into seeing Dr. Amy Iddins within a few days. The scheduling was incredibly easy and direct. All of this was very important to me- I've had emergency eye surgery for a rare glaucoma and I don't take lightly who I see for my eyes! The office staff were incredibly friendly and a pleasure to see! The technology they've invested in is fantastic. The Dr. was excellent! She listened, gave great advise (saving me from future trauma even), and then went above and beyond to order me trial contact lenses- What I absolutely loved was not only that the service and care was wonderful, but I got those trials in exactly a week and all I needed to do was swing by and pick them up. I'm very happy I moved to see Dr. Iddin and her team. You will be too!!

I love RevolutionEYES. I've received all my care from here in the past, but this time I simply…read morebrought my prescription in to pick out the frames I liked. RevoluntionEyes has all the high end/designer frames that are hard to find elsewhere, and still work with tons of different insurance providers. The store is clean, modern, and the staff is friendly. I walked in without an appointment and was greeted with great customer service, and the fast, knowledgeable assistance. I was in and out within 30 minutes, with clear expectations of when to expect my glasses I was also able to call back in the office to have a team member help update an invoice for me so I could submit to my FSA - this was done over the phone, and she immediately offered solutions instead of excuses.

Cannot return online items at this location (or any other Sephoras inside JCPennys)…read more Staff are friendly but it's definitely a smaller store and thus a smaller selection of products. If you're looking to buy something in particular, I'd suggest calling to see if it's available at this location.

It's a smallish outpost in the JCP at Hamilton Towne Center. I wanted to gave it three stars…read morebecause it's small and they don't have everything that the chain as a whole carries. I had looked for an item online and it was listed as bring at Sephora but unknown to me not at their inside JCP outposts. But even though it's small it's very busy and they only had one lady working. She was very helpful but clearly overwhelmed. One person was needing what sounded like a full makeover, and there were at least three more of us looking for items. But I thought she did as good a job as possible under the circumstances, helping each person personally and keeping us informed, she gave the makeover lady a few things to think about, excused herself to help me at the checkout indicating that she would be right back and acknowledged a person entering the area as she traveled between the two of us. And she didn't rush me through the transaction either which was nice, I didn't feel like an imposition to her. So because the service was good and helpful I didn't feel like I would rate it as a two, even though they don't carry everything. I did end up purchasing a small, less expensive sample of a product that I had been wanting to try but not at full price. I was happy to discover a small trial of a highly rated mascara product for $12 instead of the $25 for a full size. They have a rack of mini products near the checkout. If your unsure about a new thing I'd check here to see if a sample is available. In the future I'll call before I drive over to be sure they have what I want, it saves time over going to the mall, easy in and easy out, but only if they have what you need.

I would like to take a moment to recognize Joe Bang. I truly cannot say enough good things about…read morehim. I was having trouble with my glasses fitting correctly, and Joe took an incredible amount of time to ensure everything was adjusted perfectly. His expertise is beyond anything I have ever experienced. He was exceptionally kind, patient, and professional throughout the entire process, and he made sure I left completely satisfied. You have a truly outstanding employee in Joe, and I hope you realize how fortunate you are to have him on your team. He is a wonderful reflection of your organization. Beth Kiel

I scheduled a road trip from Baltimore to St. Louis in such a way that I could visit this business…read morespecifically, and I was not disappointed! I had ordered three pairs of eyeglasses from the St. Louis store (now closed) over the years and needed this last pair adjusted to fit. The worker who was manning the store was patient and very helpful, giving me tips on care and proper fit of glasses. I hope to be through again soon. Love See glasses!