Do not shop at this Sunglass Hut, or any EssilorLuxottica store for that matter. I worked at this store until about a month ago, and the way not only this store, but the company as a whole, manages things is absolutely atrocious. They will put on a friendly face for customers and tend to your every need and turn around and treat their employees with not even the bare minimum kindness.
I had to report my manager, Antoinette Hamilton, for gender and disability discrimination, as well as bullying and harassment claims on three different occasions, only over the course of about a month.
She ridiculed me for taking one day off for my disability (both to my face and to other employees at other EssilorLuxottica stores in the mall), she denied me access to accommodations (would not provide HR's contact info and when I asked for a stool to sit on as part of a disability accommodation, she made me sit on a folding stepladder and still did not contact HR despite the employee handbook saying to do so for accommodation requests) , she repeatedly chewed me out for not knowing how to do the job when she was the one who was supposed to have been training me, she never used my correct pronouns despite the fact that she told me the business was open and accepting during my interview, and during my final shift, she attempted to tell me that it was me who had been incredibly rude to her the entire time I worked there and that she was "just the way that she was".
Despite my multiple attempts to report her to HR at the parent company of EssilorLuxottica with both photographic and written evidence of all these events, no action was ever taken and in fact, I received an email from the same senior HR manager, Rosanna Devellis, whom I'd been in contact with the whole time, on 5/8/25, a whole four weeks after I quit my job, telling me that they were reaching back out to me to tell me that the matter was considered closed, but that they would also be disclosing no details whatsoever because it was a company matter and as such was confidential. Despite it being my case that I provided all the information for.
So, all that to say, if you are okay shopping at a company that treats their employees like absolute garbage, then be my guest. But you should at least know what you're getting into. read more