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    Sunglass Hut

    1.7 (10 reviews)
    Closed • 10:00 am - 9:00 pm

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    Screenshot showing no questions asked return policy

    This company is terrible. They have misleading and deceptive sales practices. They sell you a 250 pair of sunglasses and advertise 30 day no questions asked return policy on their website and in the store. This is not true. I took my glasses in within 3 weeks and they declined my return for a small scratch. I spoke with the store manager and their corporate office. They literally don't care about customer experience and look for any way to decline your return. They refuse to honor their no questions asked return policy. They actually asked many questions. I Will never ever shop here again and I suggest you do the same.

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    11 months ago

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    2 years ago

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    2 years ago

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    3 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    11 years ago

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    Visual Eyes

    Visual Eyes

    3.9(63 reviews)
    3.1 mi
    •$$$
    Locally owned & operated
    35 years in business

    Let me start by saying that I love the sales associates here - especially Patricia. She was…read moreincredibly kind, patient and helpful in helping me find a new pair of glasses. I also had a good experience with Giselle, the doctor, for my exam. My qualms are solely with the front desk staff. Specifically a heavier set brunette woman who sits at the computer closest to the wall. She can't even be bothered to look up from her computer screen to greet or speak with incoming customers - even when they direct questions to her. She is exceptionally rude and quite frankly, if I didn't have such a great experience with Patricia and Giselle, I'd never come back. This is a luxury eyewear store so I expected to be treated as such. Especially since I dropped over $840 on a pair of glasses here, after insurance. I work in the customer service industry and have for the last 13 years and as a manager, I'd want to address this behavior immediately so that it doesn't deter business. It takes very little to look up from a computer to greet and make eye contact with paying customers who are needing support. Knowing that Visual Eyes has another location in Delray, I may consider going there to see if the front desk staff has basic customer service skills before I find a new optometrist.

    Beautiful over-the-top eye glass store in Mizner Park. The colorful eye glass displays pop against…read morethe bright white lighting, which drew me in from the walkway. Excited to see the new Meta interactive eye glasses by Oakley that basically mimmick the original Ray-Ban version. Sadly, no Oakley or Tom Ford brands sold here, although several other notable brands for browsing purposes only. The exclusive Cartier glasses were center stage with a dramatic red display case facing the outer window. The Chrome Hearts brand was not known to me but offered a few unique specialty frames but most were common design similar to the Silhouette brand. The staff woman was not overzealous although available for any questions.

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    Visual Eyes - New Remodeled Visual Eyes at Mizner Park, celebrating over 35 years in East Boca!

    New Remodeled Visual Eyes at Mizner Park, celebrating over 35 years in East Boca!

    Visual Eyes - Over 2000 Top Designer Sunglasses and Eyeglasses from around the world in Stock!

    Over 2000 Top Designer Sunglasses and Eyeglasses from around the world in Stock!

    Visual Eyes

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    Eye Catchers Optique - Sunnies make the perfect holiday gift. We offer free shipping!!

    Eye Catchers Optique

    4.8(42 reviews)
    3.4 mi

    Talk about a great optical store, owner and optician! Coming from NYC I doubted I could ever find…read moreanother great store until I walked into EYE CATCHERS OPTIQUE! I was first met by Optician and Owner Jeff Bilfeld, we chatted about our similar backgrounds both being from NYC! He couldn't have been nicer! I was in love with the store from the moment I stepped in! It's in a cute little house! I have never seen so many choices and varieties as well as amazing frames from companies I've never heard of that couldn't have been more unique! He told me they have an optician on site to do an eye exam and that they can have your new prescriptions ready same day and in an hour! Well all this sounded amazing and then I had my appointment! The optician I saw was so nice, the service was straight to the point! I left two pairs of glasses and had one more for them to do when I picked up my first two! When I saw what the price was for the three glasses done exactly how I wanted with all the "bells and whistles", I was blown away! One pair of my glasses couldn't be done for the price of the three back in NYC! I can't wait to go back and pick out another frame really soon! Jeff wears the most unique frames and we picked out ones by the same company he wears that we would like for my face! He isn't pushy, he isn't telling you get it now, he just said when you are ready come in! Plus a place that's completely dog friendly always wins in my book and my puppies tummy! Don't go anywhere but here! Run don't walk to go get your new frames whether they are for vision or merely a new pair of sunglasses, his selection is better than any you will find elsewhere and it's right in the heart of downtown Boca!

    Amazing, quick, and exceptional service - they fixed the logo that fell off of my Chanel sunglasses…read morefor me. I highly recommend

    Photos
    Eye Catchers Optique - Flex spending accounts accepted at Eye Catchers Optique. FREE shipping wishing the U.S.

    Flex spending accounts accepted at Eye Catchers Optique. FREE shipping wishing the U.S.

    Eye Catchers Optique - Johann von Goisern collection!

    Johann von Goisern collection!

    Eye Catchers Optique - Rag and Bone collection!

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    Rag and Bone collection!

    Sunglass Hut - Boca Raton

    Sunglass Hut - Boca Raton

    3.0(4 reviews)
    0.1 mi
    •$$$

    went to replace my damaged sunglasses using the insurance I purchased, and it turned into a…read morenightmare. The employee who sold me the insurance originally put it on the wrong pair. I bought Burberry sunglasses and agreed to the insurance because they were expensive. While finishing the purchase, he suggested a second pair for my girlfriend at a discount, so I bought Ray-Bans for her but declined insurance on those. Because of his mistake, they had to void the entire transaction to move the insurance to the correct pair. A manager came, voided it, and left. Then the new transaction wouldn't process due to a $1.28 sales tax difference, which I agreed to pay. After that, they tried charging a $59 deductible even though the warranty clearly stated $19.99. After a long argument and another employee getting involved, I paid extra just to leave. Terrible experience. I won't return to Sunglass Hut

    The last thing I expected when I walked in was to do more work than the employee…read more The first time i visited the store I wanted to get a screw tightened in my Sunglasses that i previously purchased from them. They did not have the screw and asked me to call the manufacturer to have the screwes shipped to me. Fast forward 3 weeks. I return to the store screws in hand for the manager to install. She refused to because the store policy is that if there is a new customer in the store possibly willing to purchase sometehing, the old customers that do not want to spend any more money come second. So I wanted for over an hour for 5 customers to come and go and buy nothing before the manager put the missing screw into my glasses. In all, I think ill pass on ever coming here again

    Sunglass Hut - sunglasses - Updated October 2026

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