I'm totally forgetting the name of the customer service gal who assisted me! However, she mentioned that she was not from the bee cave galleria store and was called in to help from a different store. I only mention that because I'd like her to be given a big pat on the back and told well done for her amazing customer service today.
She helped me pick the right shades for my face encouraging me to step out of my aviator preference in a respectful, and informative manner. ALL WHILE not pushing the more expensive option over the correct fit which is a wonderful quality to have.
I was stuck in between these extremely nice GUCCI Aviators and these Versace Medusa frames.
I found the Gucci Aviators to be almost perfect for me and she also thought they were the nicest and most classic of shades due to their classy style, and classic color scheme. I had my eye on the pair but wasn't fully convinced due to them being a little out of my intended price range. I had walked in with the full intention of getting a GUCCI brand pair of sunglasses, and then she encouraged me to look at some of the Versace pairs.
She handed me a pair of Versace Medusa leather wrap square sunglasses which I can describe as "out there" and "Making a statement" while also being "classy" and "bouchée." The frame itself however were out of my comfort zone. They weren't necessarily aviator type frames. However for my large head size they seemed to fit perfectly! I was still hesitant.
We compared both options, and a few more and it all came down between the two. On one hand the Gucci were pricey, and a frame that I was use to. On the other hand the Versace frames were within my price range but out of my comfort zone. I tried on both pairs again and asked her for her honest opinion. (I was half expecting a totally bias opinion on the Gucci shades just because of the $130 price difference) however, she looked at me and told me that she honestly felt the Versace fit my face shape better, and although the Gucci frames were one of her personal favorites she was more convinced I'd be happiest with the Versace frames. This convinced me to go forward with the Versace frames and I'm already so excited to wear them!
I did express concern of them being damaged and she happily educated me on the damage policy at the store which gave me a major peace of mind.
Typically in a large purchase I sometimes walk out of a store not totally confident in my choice. But today I got to walk out feeling 100% certain that the choice I made with her amazing assistance was the right one. I was eager to put on my new shades. read more