SunBum Pools

(3 reviews)

Fantastic work and they scheduled us quickly and completed the work cleanly and on time.read more

H&S did a great job with my full pool refinish (plaster, tile and coping). Very communicative and…read moreeven voluntarily remedied an unfortunate situation where some of the coping was damaged by tree droppings during the work. I highly recommend working with them.

Prestige Pool and Patio

2.3

(70 reviews)

Quality company with strong presence in north Dallas market…read more They have full control of there in house labor force. So quality and schedule is under direct control. If only they could control the weather! If you can imagine it they can build it!! Bring your simple, or your most extravagant ideas! Prestige can make it Happen!

Do not hire Prestige Pool. My pool was built and plastered in December 2025. During plastering,…read morethey stained a large section of the wall. It is now July 2026 -- eight months later -- and it is still not fixed. I have called and emailed repeatedly. Every time, I'm told someone will come out to repair it. No one ever does. The damage is covered under warranty. I've asked them directly to either fix the stain or refund the plaster cost. They will not respond to either request. Here's the pattern: Prestige Pool collects full payment before the plaster work is even finished. Once they have your money, there is no urgency and no accountability. I have spent eight months chasing a company that has already been paid in full for a job it did not finish correctly. I am a homeowner who paid in full, in good faith, and got a broken promise in return. If you are considering this company, protect yourself: do not release full payment until the pool is filled with water and confirmed in complete working condition. Get every warranty commitment in writing. I did not do this carefully enough, and I am paying for it eight months later with a stained wall and a company that will not fix the stain they incurred on my pool. Homeowners work hard for this money. Prestige Pool took mine and then stopped listening the moment the check cleared.

Radelli Design & Build

2.5

(6 reviews)

Radelli Design and Build LLC "Radelli" was contracted (3-19-25) to design and construct a pool,…read moreoutdoor kitchen and pergola. HOA approved 6-6-25, and excavation began 6-19-25. 8 months later, neither the pool nor kitchen is complete. Laborers had appeared sporadically, and when workers did show up, they worked limited hours, with no meaningful progress made. Repeated written requests for a work schedule, updates and timeline to complete had been refused/ignored by Radelli. Despite receiving $290,000 (over 90% of the $320,000 contract price) in payments made on-time, Radelli had completed no more than 60-70% of the contracted work. Furthermore, Radelli failed to obtain the required city of The Colony, Texas electrical and plumbing permits for the kitchen and pergola construction. Radelli's refusal to provide consistent manpower, non-performance, abandonment, failure to maintain a safe site, and failure to obtain required city permits constituted multiple breaches of the contract and subsequently termination for Cause, that was effective 11-5-25. This is now a pending status legal lawsuit.

Terrible experience with RadellI Designs: pool equipment does work correctly (from day 1). Aubrey…read moreghosted us after he was paid. Didn't fix basic things that were wrong with the pool. didn't honor specs outlined in the contract (pool equipment) Promised to repair sprinkler system when pool was complete--left sprinkler system broken. No oversight of subcontractors and employees. Total mess and had to pay professionals to come in after the pool was "complete" and fix so many items

Odin Pools

Did an amazing job servicing my pool. My pool is super clean and sparkling, now…read more Definitely recommend this company for your pool service needs. Value is as expected. Got the job right the first time-important!!!

They have been servicing our pool for almost a month. As new homeowners we have lots of questions…read moreand they have been helpful every time.

Sparkly Pool Services

3.7

Fernando was fair with his pricing..He repaired my pipe in less thsn 2 hours. He was extremly…read morehonest and never charged for both unions to the pool pump. In todays dag and age uts hard to find such honesty and good workmanship. He just found a customer for life.

Sparkly Pool offers great services! We have been using them for over a year and they do a really…read moregood job with our pool. Fernando is very experienced and has always been helpful, knowledgeable and professional.

Sting Rey Services

4.6

(11 reviews)

Victor installed a new pump for me. All good. Then it quit working and I have not been able to get…read morehim to call me back. Victor if you read this please call me. I have been texting and calling you for 3 weeks.

My husband and I are moving out of state and needed someone reliable to clean out fiber glass pool…read more Ten disappointments later and we found Victor ! He vacuumed the debris off of the pool floor and added the necessary chemicals to the water to ensure that everything was ok. There are so many pool cleaners out there but most are down right lazy and inefficient. I'm beyond thankful that we found victor ! You'll definitely get the service that you're expecting. He's delivered where so many others have failed. We appreciate you !

ASP - America's Swimming Pool Company

3.8

Poor service in general. Algae present after cleaning. Office generally unavailable. Doesn't keep…read moreappointments. Doesn't return calls. Had them for 8 years when in Dallas. Service has gone way downhill with new ownership.

Joel is very honest and trustworthy. He helped us with maintenance of our old pool and we could…read morealways rely on him to give us exceptional service and great/honest advice as it came to repairs. Recently moved to a new location and needed help with accessing my hot tub, he was quick to come by and help me when the warranty company would not. I would recommend him to anyone looking for pool/spa work. He's team is wonderful too!

Green Paradise Construction And Design

4.2

We did a major backyard improvement project with David Souza and Green Paradise…read more Roof extension, BBQ and bar islands with granite tops, artificial turf, porcelain tiles, lighting and outside grill/doors and drawers. Everything was completed timely and professionally. Quality work!

Worst project experience The contractors don't know what…read morethey are doing Project coordinator was rude Very obsessed with contractual languages Doesnt care about customers or their experience Throwed a comment at me saying he will explain how things work in America especially in a tone to show the racial difference

Tiki Time Pools

Cole was awesome - quick to respond, showed up on time, was a great value, and was able to get our…read morepool heater installed quickly. Really appreciated his customer service approach and will definitely use Tiki Time again!

Great service and communication from start to finish. I was impressed with how quickly they showed…read moreup and completed the work.

RS Blue Pool Services

(8 reviews)

We've been using Renato for the last six months and couldn't be happier. The prices of the larger…read morepool services have climbed astronomically so we wanted to find a small business that could offer great service at reasonable prices and that's exactly what we've found with Renato. He takes before and after pictures of each visit and always texts to let us know when he is on his way and if there were any issues with the pool. Don't hesitate to hire Renato!

I have been working with RS Blue Pool Services for a couple months now and I would rate the service…read moreas EXCELLENT. Renato is punctual, reliable, knowledgeable and friendly. He is great with our weekly cleanings and very proactive on maintenance issues....and all at a reasonable price! If you need great pool service, Renato is your guy!

Lakehill Lawn

4.4

(21 reviews)

I have utilized Brookland's teams for a good number of years for weekly lawn maintenance. And I…read morehave called on them for other lawn services occasionally such as aeration, leaf removal, fertilization, and weed control. Everything is done on time and professionally with a high degree of communication weekly. The customer portal for Lakehill Lawn allows for scheduling add-on services with visible pricing whenever they are needed. I highly recommend this company for servicing your lawn.

Very disappointed in my service with this company. They will mow the designated areas but do a…read morehorrible job of blowing off beds and paved areas and will not lift a finger to pick up a stick. I paid for them to poison my weeds and the man was there for 2 min and didn't spray anything. They said they would respray if necessary when I asked for a refund. The weeds of course didn't die and they charged me anyway. They have nice trucks and advertising but just horrible service. They won't answer the phone; they will only communicate through email and on the portal which doesn't work. On to the next.

Troad Pool Services

Reached out to Troad on a Friday late afternoon. They setup an appointment at 10am Saturday…read moremorning. Technician was here on time. Resolved my issue with my pool heater. Pricing was extremely reasonable and fair. Would definitely recommend Troad for your pool needs. Thanks again to the team.

Had a leaking sheer decent light. This company was amazing! Quick and easy scheduling. Quality…read morewas good. Value for repair was awesome. No hidden fees. This company provided related service quickly. Highly recommend this company for your pool repair needs!

Country Landscaping & Lawns

(4 reviews)

The guy who came out was very kind and helped our yard look SO much better! We started with tons of…read moreweeds and very long grass from all the rain so it wasn't an easy job but it's looking so much better!

Easy to schedule. Fast response. Reliable work. Fair pricing. Would recommend to othersread more

Chorbie

4.0

(167 reviews)

Disappointed. Scheduled the service for the week of May 11. Never showed up. At least they can do…read moreis notify the customer to reschedule the service. Nobody is going to sit and wait for them to show up where there is no specific date of service. I end up cancelling all services. Disappointed. Reply to the commentsl below. Yes I was out of town that's why the service was rescheduled to the week of May 11. What I am asking is if you can't provide service for the week I was told, send out a notification to your customer. Don't make it sound like it is my fault being out of town.

I've been a loyal customer of Chorbie for more than 7 years. Service and customer service has…read moredeclined in the past few years. You now reach a call center and management no longer communicates with customers. Called two weeks ago to inform them that my entire was not being mowed and that I had grass down the center that was at least 3 to 4 inches taller. Gave them two weeks to correct, still not correct- it's now worse, I have strips of tall green grass and burned grass to the soil. Was promised crew would be out on Friday or Saturday to fix. Waited until late Saturday and was then told they were waiting on the crew manager to reach back out to them and they would try for Monday. I asked to speak to a manager and was told the new management team no longer does this. To add insult to injury, they mowed off a sprinkler head in an area they mowed too low. After I shared I recently paid over $400 to have my whole system checked and repaired, they came out within a few days to fix the broken head. When I called Chorbie Weed Treatment, they actually made an effort to keep my business as they now serve as two separate entities. I hired another company to come out and mow properly. Yard looks great again. It's just hard to believe they just let a loyal customer go that fast.

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Mike T.

3 years ago

As a homeowner who recently had a swimming pool installed by G3 Pools, I cannot recommend the experience highly enough. From start to finish, the process was smooth and enjoyable, and the end result has been nothing short of spectacular. First and foremost, I was impressed with the professionalism and expertise of G3 Pools. They took the time to assess my property, discuss my needs and preferences, and offer a range of options to fit my budget. They were patient and informative throughout the entire process, answering all of my questions and addressing any concerns I had. Once we had settled on the design and specifications for the pool, the installation process itself was surprisingly quick and efficient. The crew arrived on time and worked tirelessly to get the pool installed as quickly as possible, without sacrificing any quality or attention to detail. They were respectful of my property and ensured that everything was cleaned up and tidied away each day. And now that the pool is complete, I couldn't be happier with the results. It has transformed my backyard into a beautiful oasis that my family and I can enjoy for years to come. The pool is everything I had hoped for and more, with a beautiful design and high-quality materials that ensure it will stand the test of time. But perhaps most importantly, I have been impressed with the level of service and support I have received from G3 since the completion of the project. They have been quick to respond to any questions or concerns I have had. All in all, I would highly recommend building with G3 to any homeowner looking to add value and enjoyment to their property. And if you are looking for a company to help you with the process, I cannot recommend them enough. They have truly exceeded my expectations in every way, and I am grateful for the beautiful pool they have created for me and my family. read more

Jason S.

4 years ago

I have built 3 pools in the past and almost every time it was a nightmare dealing with the pool contractor. I was extremely cautious about who I hired to build my pool this time. I got 7 estimates from all the major pool builders in DFW. I was convinced I would hire the most "reputable" company around because that is the safest option... right? Only problem was I was getting quoted over 200k for what didn't seem like a whole lot. I had companies telling me on the phone they wounding even come out for less than 150k. Then other companies would come see the property then never get back to me. I started questioning whether building a pool was even worth it at this point. But I know my kids really want a pool so I kept calling around. One of my buddies told me to call G3 Pools. I had never heard of G3 but figured why not. I was able to meet with the owner the day after I called. He got me a design the same day I saw him! Then the price came in 50k less than the all the big builders! I honestly thought this had to be a scam. But he gave me references to call. He explained that he isn't trying to take advantage of the market and rip people off. He doesn't have a lot of overhead so he's able to give fair prices. I couldn't hire anyone else at this point so I went with G3. My project was definitely not small and if only took him 12 weeks to compete. We did pool, spa, fire pit, pavers, pergola, turf and concrete! My back yard looks incredible! The field manager Stephen was on top of everything. He always answered my calls and text. But really the communication from everyone was amazing. I couldn't be happier with how the process went. read more

Yasaman S.

3 years ago

The G3 Team is amazing. Tom gave us great feedback when designing our pool and the renderings he created were beyond our expectations. Gorgeous pool and within our price range. His team was very responsive and went to bat for us with city when the permitting time came. STRONGLY recommend G3 Pools! You will get the trifecta...1. great price 2. beautiful pool 3. amazing customer service! read more

Austin T.

3 years ago

G3 pools is fantastic. The owner and the field super intendant are extremely friendly and all around great people. They were very communicative and always made sure I was happy with my pool. I'm very happy with my pool and spa and highly recommend them to anyone looking to build a pool! read more

B C.

3 years ago

Great experience all around. G3 did everything we asked for. It was nice being able to use one company for everything. Price was fair and work was great. read more

Tracy M.

4 years ago

Best water slide ever! Our kids can't get enough of it. G3 Pools was a pleasure to work with. Everything in our backyard came out great.

SunBum Pools - poolservice - Updated August 2026

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I'm sharing an update of my personal experience with dealing the owner of Century Oasis Pool & Spa…read moreof McKinney, Texas, Giancarlo. Instead of trying to fix a faulty landscaping job, Giancarlo Medrano, responded with homophobic and profanity laced texts detailing how he would confront me, has a gun and threatened to send "his people" over. He also proceeded to label the house that he worked on (a rental property that I manage) as "cheap" and then goes on to brag about his rental property. He seemed so extremely proud about his financed house. Anyway, I had blocked his phone number after the incident but could see more of his texts through my old Apple ID. In these texts, he went from playing Mister Tough Guy to the victim and claimed that I had been the one who harassed and threatened to kill him and claims to have made police and FBI reports. A complete 180 and a testament to his character. What a quality guy. If you run into any problems with his work, be prepared for a load of excuses and insults. Summary of communications via phone calls and texts: *Half year of receiving the run-around (ie. Too busy, out of town, admin forgot to get back to me, blamed others, etc.) to fix the flowerbeds and add the missing drain holes *After many months passed thinking that Giancarlo was working to schedule in a fix, he started blaming the situation on his cousin. He then suggested that I pay a small amount, to which I found agreeable, for the flowerbeds to be fixed. Now he claims that I wanted a free fix... go figure. *I warned Giancarlo about the consequences for not taking ownership of this situation. Gave plenty of opportunities to fix before posting a review that seemed to upset him. *Giancarlo continues to claim that I own the home despite me explaining over the phone that I wasn't the owner and that I just there to help manage the property. *Giancarlo threaten to sue me. I gave him my lawyer's contact and I have yet to receive any contact attempts. *Giancarlo claims that I would be contacted by the police and FBI. I have yet to receive any contact attempts. In conclusion, I can't say that I would recommend doing business with an egotistical owner who tries to gip you at every corner, changes stories and takes no responsibility. But, don't take my word for it. Dig in the yelp reviews to see hidden reviews from others.

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