Customer service is definitely NOT their strong point…read more Today is my bday and I came in, the male cashier is looking down doing something, and I asked if they still honoured a free bday drink. He said "Yes". while looking down and preparing a label/doing something for a takeout order. If a Customer is standing right in front of you, shouldn't you be taking their order, not putting a label on a drink? Anyway, cashier was just preoccupied doing something else and just walks away, saying that he'll be right back. When he finally comes back and scans my App, he says, "Oh, you haven't made a purchase recently...I can't give you a free drink. I can only give you a drink if you buy one now on the App. The bday drink is not for new customers." Wow. Just a waste of time, terrible customer service, and bad impression for someone who'll never be a regular customer of this chain. Terrible.

Been here twice. Nice place, and the chain itself has some nice options at good prices, but…read moreextremely poor service at this location

I went to this location a while ago, during the summer, when the weather was extremely hot! Nothing…read morelike a cold cup of milk tea to cool yourself off, you know? This was actually my first time visiting any Palgong Tea but after a recommendation from a friend, I couldn't keep putting off visiting this store because I was already somewhat in the area :D When I walked in, one of the workers was hard at work taking promo shots for new drinks that were incoming. (he ended up giving us a few of the drinks to take with us to try but shhhhh) A different worker helped us during our visit to the store and she was extremely friendly! I ended up getting my standard drink of -[OOLONG MILK TEA] in large $4.49 with the least amount of ice and sugar possible! I usually always go for this flavor of milk tea because Oolong is one of my favorite flavors of tea to drink. This is usually how I establish a baseline to see whether or not I'll be back to try some more adventurous drinks! If you're wondering, I'll definitely be back and I have my eyes on a couple of drinks already.... -[TIRAMISU MILK TEA] *seasonal* I guess I have to go back REALLY soon or else this drink may evade me forever D: -[STRAWBERRY EARL GREY MILK TEA] This sounds like it could very well be up my alley because I love earl grey and the flavor of strawberry! I honestly don't see how this combination of flavors could go wrong so I guess I'll have to try either this or the tiramisu one on my next visit! Give this place a try because I heard their cheese foam pairs really well with their Oolong Milk tea! (I still have to try this combination to verify it but I trust the friend who told me this haha)

Super cute new bubble tea shop at Yonge and Steeles area! Randomly found this place looking for a…read moreplace to go to for a late night bbt run and was pleasantly surprised. Inside has a lot of seating options and the decor is modern. They also have free wifi (pw: 80808080). The staff are very friendly and helpful when deciding which drink to get. We got the mango black tea with milk foam and mango smoothie with pineapple jelly. The mango black tea was so good! It is now one of my favourites. You can taste the mango pulp in the drink, and the milk foam is a nice touch. The mango smoothie was average, nothing outstanding. However, the pineapple jelly was different and went well with the smoothie. A bonus is that their prices are not as expensive as the big chains here like Coco, Chatime, etc. Great place for good and reasonably priced bubble tea. Would recommend you give it a try!

I remember years ago when I had my first BBT, those tapioca pearls with milk tea were good! As…read morewith anything, you have to constantly create new flavours and new packaging to keep people coming back. One thing is for sure, whatever they are putting in those drinks have my fellow Asian population hooked!!! So many new stores and so many new drinks that I have to up my insulin - ugh. Today is iTea One. They are located inside the twin finger towers at 4750 Yonge Street. The finger towers are two tall green condos with curved penthouses. The bottom of the building are shops and offices. There is even an LCBO inside the place. iTea One is on the west side. Walk into the little shop that stands in the center of the pathway. Fresh citrus and other fruits are present - always a nice thing to see. Two friendly shop owners greeted us and asked for our order. I was looking forward to their New Double Roasted Milk Tea. My kid, who just polished off a Johnny's Banquet Burger with Fries and Gravy, eyed himself a Pearl Strawberry Latte. You would think he looked like his old man but nope...fitter than the proverbial fiddle! Oh to be less than 2 decades old again! LOL! The Milk Tea was good. I had it with regular ice and less sugar. You can really taste the double roasted tea. The other drink looked like a strawberry shortcake blended and put back into a cup. Layers of flavours. It was so good that the kid finished it off before we even left the parking area. All in all, a good experience. Good service, good product, but the location is more geared to the walking customer, as parking can be a pain. I was able to parked on Beecroft, north of Poyntz. Costs 50cents for 15mins before 4pm or it's tow truck time! Walked into the nearest door from there - it is the closest to the food centre. Cheers!

Cute tea shop with interesting and unique bubble teas!…read more We got the osmanthus oolong tea latte with tapioca and the strawberry golden shake with cake cream icing and tapioca. The osmanthus oolong was quite lovely, with a fruity floral aspect to it. I'm a bit disappointed that this drink is mostly just a tea bag + sweetened milk, but the flavour is quite unique regardless. The strawberry golden shake was actually so interesting. It literally tastes like liquid strawberry cheesecake, which is may not sound delicious, but it's super delicious! I definitely recommend coming here to try some unique and interesting bubble tea flavours!

Disappointed by the false advertising in the window. A large poster displayed a trio of new coffee…read morebbt flavours - one of which was already unavailable (understandable, it happens). The poster had photographed each example of the coffee flavours to include pearls (it was also written next to each flavour "w/ pearls"). When the cashier took my order, he asked about level of sweetness, preferred amount of ice and if I wanted any toppings. To which I said, "the photo in the window shows it comes with pearls..". The cashier simply replied "it's not included, it would be extra". Poster should be amended if that's the case or taken down. Took a while to get the drink when I was the only customer there. Small store. Limited seating. Conveninent location in the downtown core but would not return. Many other options around that sell their products as advertised.

This is the newest Gong Cha location. It soft-opened on 2023-09-14. It is a typical-sized Gong Cha,…read morebut it is very modern inside with adequate indoor seating. They serve the typical set of Gong Cha drinks. Since it is near Halloween, they have a special drink called "Witch's Brew", which is made with Taro and Strawberry, topped with Cookies and Cream, regular size only. I ordered the following: 1. Witch's Brew ($7.10) plus Strawberry Kanten Jelly (+$0.90). 2. Matcha Marble Smoothie ($5.90) with Oreo Bits topping (+$0.90). Drinks are usually available in regular or large sizes. You can also add from a selection of foam (+$1.20) and/or toppings (+$0.90). The customer service was good. The Witch's Brew has an interesting taste, probably due to the Taro. The addition of the Strawberry Kanten made it look even more "bloody". The smoothie tasted good. I chose 50% sugar. You can't choose the ice level because it is a smoothie. They offer a student discount of 10% off any item, Mon to Fri, 16:00-19:00. There is free WiFi. The shop is wheelchair accessible. There are two gender-neutral washrooms, one of which is wheelchair accessible. There is paid neighbourhood street parking. Review 2023-337

This restaurant just opened 2022-02-12 and it their third location. All 3 are located inside a…read moreBasil Box restaurant. There is adequate seating. It is currently on soft opening so you get 25% off all drinks. My son chose the Chocolate Oreo Slush (large $6.45) which is his favourite. It was definitely worth the extra $0.50 to upgrade to large. I got the Tropical Blast with Sago ($7.95) which I love for the sago and mango. It also has grapefruit  and coconut. The two staff members are very helpful and courteous. During pandemic times, there is plexiglass and staff wear masks. There is no free WiFi but you can use the Basil Box free WiFi. The restaurant is wheelchair accessible.  There are 2 gender-neutral washrooms, one of which is wheelchair accessible.  Parking is not easy to find. There is a parking lot at the opposite corner. Since it is at the northeast corner of Yonge and Finch, it is near the subway station. Review 2022-023 You can also find me on Instagram @chuan_chee. Thanks.

Peach milk green tea was very good - very smooth with a good peach flavour. It would've been even…read morebetter with peach bits. The parking lot is the worst I've seen in Canada though

Nice little shop although when I went, there was only one staff member working. They need to hire…read moremore people but the one person working there did a good job.

There are so many bubble tea places opening in downtown Toronto. Kung Fu Tea opened it's 6th…read moreToronto location at College and Spadina. The soft opening was on 2020-01-22 at noon. They were offering 20% off all drinks from 2020-01-22 to 2020-02-14. The grand opening will be on 2020-02-15. The tea cups have been changed to a rounder bottom. The drinks I like are (in no particular order: 1. Matcha Slush with Red Bean, large $6.20. Add Sago for $0.80. 2. Pearl Cheese Milk with Ice Cream, $7.20. 3. Power Taro Pudding Pearl Milk, $6.60. All ingredients except milk are shipped directly from Taiwan. They use honey instead of sugar. The Red Bean Jelly Milk will start Jan 25, special price $3.99 until Feb 22. The seating/guest area is more square than rectangle so it feels more spacious. There is another location very closeby at Dundas and Spadina! I guess Spadina Chinatown must be very popular for bubble tea since there are many other vendors there. There is free WiFi. There are two gender-neutral washrooms downstairs.

I tried the limited strawberry milkshake. I enjoy strawberry drinks. Its like a strawberry dessert…read more Its intereting and good after a meal. Service is nice and friendly. Theres a nice seating areas to chill and yap.

They have monthly specials !! April special was $5.60 wand the choices were between passion fruit…read moregreen tea , rose milk tea and there was another milk tea option. I like the strong tea flavours in the passion fruit green tea . It is less sweet than other bubble tea joints but I appreciated that you could actually taste the tea . Place is relatively small and has limited seating

Discovered this new shop and love it!…read more My favorites are the OG milk tea ( strong flavours and has a little bit of coffee ish after taste tooo) and the lavender milk tea (love it, so floral and creamy). Can't really find any other bubble tea shop that offers lavender. They have so ma another uniques flavours I have yet to try. Definitely recommend for anyone to try new flavours. Their taro boba are the best!

Amazing Milk Tea Bubble Tea…read more Got the Brown Sugar Milk Tea from 1011 Sip Tea Toronto. The milk tea had the right amount of sweetness to my liking. The boba was also top notch compares to other places. The boba's white color was unique and special. It was called Crystal Boba. We also got the Fresh Mango Cheese. It was creamy and smooth. You can taste the cheese on top of the drink. The location is conveniently located between Christie Station and Bathurst Station. It doesn't matter if you come from the West or East side, you will find this place easily. They have other items on the menu that I will definitely check out. If you are looking to try a different bubble tea from the norm, I recommend to check this place out!