Customer service is definitely NOT their strong point…read more Today is my bday and I came in, the male cashier is looking down doing something, and I asked if they still honoured a free bday drink. He said "Yes". while looking down and preparing a label/doing something for a takeout order. If a Customer is standing right in front of you, shouldn't you be taking their order, not putting a label on a drink? Anyway, cashier was just preoccupied doing something else and just walks away, saying that he'll be right back. When he finally comes back and scans my App, he says, "Oh, you haven't made a purchase recently...I can't give you a free drink. I can only give you a drink if you buy one now on the App. The bday drink is not for new customers." Wow. Just a waste of time, terrible customer service, and bad impression for someone who'll never be a regular customer of this chain. Terrible.

Been here twice. Nice place, and the chain itself has some nice options at good prices, but…read moreextremely poor service at this location

Very bland and generic tea here. The flavor is ok, the tea…read morebase is very bland and gives it no special flavor.

I've only ordered here through Uber Eats so far, but I hope to visit soon! Their grape green tea is…read moreextremely refreshing.

I heard about this tea shop at City Place and decided to go because it's kinda near work. An…read moreassociate told me that honey passionfruit green tea was his ultimate favorite drink there, so I took his advice and ordered it. I also added a mixture of jellies in with the drink as well. The drink was lovely and refreshing. The honey mixed into the tea was not overly sweet - just enough for me to enjoy the taste. They also have the Boba Boy bottle that is reusable. You can put your drinks in there. The next time when you visit, bring the bottle with you and get a discount. A win-win for everyone. The staff was friendly and approachable. I like how they will recommend a drink to you. Thanks!! Will be going back to try their other drinks!!

I LOVE this place ! Came here because I wanted the bottle (…read moresucks that you can't get ice because it's a small bottle) ... but the bubble tea was soo good I kept returning. Great customer service ! Nice huge variety of options to choose from. From the flavors, to the toppings, you can even choose your cup / bottle. Definitely one of my new favorites. Loved their honey dew milk tea and the taro was very delicious as well !

Discovered this new shop and love it!…read more My favorites are the OG milk tea ( strong flavours and has a little bit of coffee ish after taste tooo) and the lavender milk tea (love it, so floral and creamy). Can't really find any other bubble tea shop that offers lavender. They have so ma another uniques flavours I have yet to try. Definitely recommend for anyone to try new flavours. Their taro boba are the best!

Amazing Milk Tea Bubble Tea…read more Got the Brown Sugar Milk Tea from 1011 Sip Tea Toronto. The milk tea had the right amount of sweetness to my liking. The boba was also top notch compares to other places. The boba's white color was unique and special. It was called Crystal Boba. We also got the Fresh Mango Cheese. It was creamy and smooth. You can taste the cheese on top of the drink. The location is conveniently located between Christie Station and Bathurst Station. It doesn't matter if you come from the West or East side, you will find this place easily. They have other items on the menu that I will definitely check out. If you are looking to try a different bubble tea from the norm, I recommend to check this place out!

This place got a large variety of different drinks. They also have daily deals where you can get…read moredrinks for $4 medium size and $5 large size. Drinks are colourful and tasted good. Ingredients they use are good quality and are made in front of you. Their ice cream waffle snack is a must get. It pairs up with their drinks well.

I went here a couple weeks ago because I was craving a bubbletea. While my bubbletea craving is…read morestill at large, I enjoyed my experience here. Walked in and it was instantly warm inside. Contrary to the weather outside. The young worker behind the counter greeted me with a smile, in spite of their preoccupation in making drinks. I asked her questions to help me narrow down my choice. I settled on a creamy mango with boba. With less ice and less sweetness. It was refreshing and satisfying, next time I will ask for 80% sugar because going down to 50% was too much of a drop. The place is pretty modern inside with an exposed brick interface, it kind of gave me the impression of being on a street in Taiwan. Outside they have this cute street post sign on the side of their building. All in all, service 10 outta 10, ambiance 10 outta 10 (although when I went the only other customer had left, so knowing how loud it gets, I was not able to decipher and that may impact this rating.) And drink... ah 7 outta 10. This is because it came out to be expensive for the size . Will try again.

I tried the limited strawberry milkshake. I enjoy strawberry drinks. Its like a strawberry dessert…read more Its intereting and good after a meal. Service is nice and friendly. Theres a nice seating areas to chill and yap.

They have monthly specials !! April special was $5.60 wand the choices were between passion fruit…read moregreen tea , rose milk tea and there was another milk tea option. I like the strong tea flavours in the passion fruit green tea . It is less sweet than other bubble tea joints but I appreciated that you could actually taste the tea . Place is relatively small and has limited seating

Tips: - Lucky Tea is located inside Red Lotus Restaurant…read more - Half the drink items are unavailable on the menu. After my friend and I had hot pot, we wanted bubble tea. I did a search and found Lucky Tea and CoCo nearby. We decided to try Lucky Tea. I used Google Maps to get us here. It was bad. It told me to park behind Btrust Supermarket. Sure, we had stuffed ourselves at the all-you-can-eat hot pot and needed exercise. I wasn't expecting this much of it! We walked around the supermarket until we found an entrance. We then cut through what felt like the largest Asian supermarket until we got to the other entrance. We then saw Red Lotus Restaurant with a sign for Lucky Tea. Lucky Tea is located on the right when you enter Red Lotus Restaurant. No one was there, so someone at the restaurant had to fetch a female staffer to help us out. The digital menu looked good. However, when we looked at the physical menus, half the items were unavailable. My friend got the lemon yakult. I went with the supreme grape. Both are fixed as far as size, ice, and sugar levels go. I paid for both our drinks, as I owed my friend money from the hot pot. The woman had to fetch the payment machine so I could pay with a credit card. Once the machine was in front of me, I tapped and all was good. We watched this woman make our drinks. She was skilled and efficient making them. She gave us straws. We thanked her and left. My friend enjoyed his lemon yakult. He finished it as I drove us back to work. He liked how the yogurt complimented the tart lemon. I got the grape supreme. It's yogurt with grapes and ice blended together. I enjoyed it immensely. It's not my typical drink, but I'm glad that I went with it. I didn't realize hours later that I'd end up with a stomach ulcer. The yogurt in this drink likely disguised some of the pain and symptoms that I had. It was interesting seeing the World Tea House seal on our drinks. They are likely related. Now that I know where this tea place is, I'd go back and sample whatever is left on the menu. If you want more bubble tea varieties, you may want to hit CoCo instead. (161)

At Lucky Tea to get something refreshing!…read more They removed a lot of their drinks from their menu so there's not as many selections as they used to have. I ordered the Tofu Milk Bobo, Lucky Ovaltine and Red Oolong Milk Tea. The Tofu Milk Bobo was silky smooth and creamy. It's very authentic to what I expected it to be. The Lucky Ovaltine is a nice drink to have to beat the heat. I like how they lined the cup and topped the drink up with even more Ovaltine. The Red Oolong Milk Tea was a bit weak in my opinion. Overall, it's a nice place to grab something quick to drink.

Let me preface by saying I'm not a huge fan of regular Chatime. I think their drink selection is…read morenot extensive enough and although their drinks taste fine, I usually opt to go to other places for my bubble tea. I did not know Chatime has an innovation bar. I know certain chains (for instance, Tim Hortons) have fancier versions of their staple store where they offer a more creative menu, but I did not know Chatime had the same deal, so I was very excited. Walking in, it already feels more upscale than a regular Chatime. They have a display of macarons and other desserts. The store looks clean and well-maintained. There is a counter to put your drink on but there's not really a sitting area. I was excited to get my drink. There was a matcha honey drink that I wanted to try that I forgot the name of, but they didn't have it in stock. Luckily, the menu was so extensive that there were multiple things I wanted to try. I ended up ordering the Matcha Ube Tea instead. They made my drink fairly quickly. I didn't get to drink my tea until I got home because I got a defective straw and didn't notice until I was on the subway, so I couldn't poke it into my drink. Do note that their straws are made of flimsy paper material that isn't very durable. I would advise drinking at the store so if you get a defective straw, you can get a replacement. The drink was quite good! A great mix of ube and matcha. Not too overly sweet. It makes me want to come back and try new flavours if I'm ever in the area!

If you're a bubble tea lover, the Chatime Innovation Bar at Yorkdale Shopping Centre is absolutely…read moreworth a stop. The staff are incredibly friendly and welcoming, taking the time to walk you through the menu and offer thoughtful recommendations, which really elevates the whole experience. What makes this location stand out is the Atelier menu, featuring creative, location-exclusive drinks and premium toppings you won't find at regular Chatime stores. The highlight of my visit was the Matchamisu Latte -- easily one of the most delicious matcha drinks I've had. It's rich, smooth, and perfectly balanced with a creamy dessert-like twist. I highly recommend upgrading with their premium toppings, especially the brown sugar pearls and matcha pudding, for the full experience. If you're a matcha lover, definitely try the Matchamisu Latte before it's gone!