I walked into this tanning salon and simply told them that I wanted a couple tans. I'm nervous…read moreabout tanning too too much and didn't want a membership. Most places will start treating you differently if you don't want to sign up for the best memberships or have concern. The lady heard me and told me the first tan was free, and then showed me that I can sign up for texts and get another free tan. There was no mention of memberships or pricing or anything. I signed my little waiver and within 5 minutes got into a bed. She also gave me her recommendations, as I burn super easily, and I actually didn't come out burnt! It was super clean and I really liked the vibe of the room! Solely because of this treatment, I'll never go to another tanning salon, and I'm more than happy to come back often and pay full price! I completely understand that businesses need to make money and a profit, but this marketing is better than just handing someone a list of prices and trying to convince them to choose the most expensive one. The kindness and understanding goes a really long way

"Thank you for the great service and always being able to get a bed--best beds in town! Staff is…read morealways friendly.

I was almost done with massages until I heard it could help my sinuses. I had Jeanie and she was…read moreamazing! Past experiences have left me more tense than when I arrived. Massages are never cheap in a budget that allows for mainly needs only, so you want to make sure you're getting what you want. The place was clean when I arrived and decorated in a modern day style, very inviting. Then the massage room was everything a spa should be. I have yet to find any place that is that calming on arrival. I just had a sinus massage in hopes it can help release my clogged sinuses. After half an hour of relaxing techniques, I felt more relaxed than I had in years. So many massage therapist rub with no love in their hands so the entire time it feels rushed. Jeanie rubbed with purpose and soft but firm. It was the best ever and I can't wait to return for the full body.

Had my first full body massage with Jeanie today. It was fantastic. I already have my next…read moreappointment set. The Soothing Touch is a very calming, clean environment to relax and let the therapist do what they do best. My husband had a message with another therapist there and was satisfied as well.

My wife and I have been members here since pre-COVID. The location is new, but the business itself…read moreisn't. It relocated from Pendleton Pike. The staff is always helpful and nice. It's always clean. You also can't beat the prices and deals. We usually wait for sales where you buy a certain dollar amount and get more as a bonus in your account which can be used towards any type of tan even spray. Bonus: money you have in your account NEVER expires! Definitely worth the trip!

This is an update, but really nothing has changed since my previous review! Broad Ripple Tans is a…read moregreat local tanning salon with excellent customer service. I still find myself popping in before a vacation to get a nice glow. Tim, the owner, is always friendly and I'm always impressed that he remembers my name. That's the kind of service you find when you shop locally! Skip the large stores, just go to Broad Ripple Tans!

Tim and his staff do such a good job catering to the needs and making every customer feel…read moreimportant. Highly recommend this location. Ryan L.

I LOVE Tiki Tan!!!! Always clean, many different level beds to choose from, a spray tan booth and…read morered light therapy too!! And they carry so many tanning lotions including incredible bronzers. Family owned and operated and I prefer to support local businesses vs chains. The owners/staff are awesome people and work VERY hard to provide the best for their customers. Thank you Tiki Tan for being top notch!

A few years ago, I decided to revisit Tiki Tan Fishers after a long break after the new ownership…read more I believe in second chances! When I returned, the daughter "owner" confronted me as to why I was returning after my 2017 Google review (see attached for my original review.) Although I felt like this was an unwelcoming return, I explained to her that I was hoping that the kinks of the new ownership has been worked out and I was willing to give them another try. Her attititude didn't change...still unfriendly, unprofessional and unwelcoming. Being in a customer service role, a more appropriate reply would have been, "Welcome back, we hope to serve you better." Clearly, I was expecting too much. Several visits later, I was approached by the mother of this girl (I assume the owner of the salon) asking the same question. I explained the initial incident with her daughter from the years prior. She responded very apologetically for her daughter's behavior and explained that she was "young and immature with a mouth on her back then, but since then she became a mother and has matured." I responded that being a mother of a mouthy daughter myself, I can totally relate and we laughed it off. In my opinion, this was resolved and I accepted her apology on behalf of her daughter's behavior. This week, I went into the salon to purchase a month tanning package. As I was leaving the salon, I was approached by an old man sitting on a chair by the exit door (later to learn that he was the husband/father of the family that work at the salon). He asked me "Can I ask you something?" I responded cheerfully "sure". (Thinking that he was just a jolly old man going to ask me something about the area, tell me a joke, etc.) To my surprise, he said, "If you gave us a bad review, why are you coming here?" I was caught off guard, because I have never seen this man before today and thought that this issue was resolved. I explained to him that my previous review was written 5-6 years ago after a bad experience upon their new ownership, but that it was resolved. He began insisting that I take it down. Within minutes, all three (Mother, Daughter and Dad) were verbally attacking me in the lobby for giving the salon a "bad review" on socal media. I asked the purpose of this conversation, and the mom said "because the review still exist but I can't ask you to remove it." I explained that my review was an honest review, but if she was wanting me to remove it, then she could have simply asked me to do so or ask me to respond with an updated review with my current satisfaction. She stated that as a business owner that she isn't allowed to ask me to remove it, yet the husband was insisting that it be taken down or get a refund and go elsewhere. In my opinion, the effective way of asking me for a positive post would be "If you are happy with our services today, we would love to hear an update on Google." I refuse to be bullied to take down an honest review, especially after seeing nothing has changed with their customer service! I still remain honest and today's review is warranted. The customer service is extremely unfriendly and pricing is high! Ultimately, I took the offer from the old man to refund me my purchase today. My hard earned money will get spent elsewhere! I would drive to Florida to get a tan before I step a foot into this salon again. I highly recommend any other local salon to experience friendly and professional service. Specials are offered at other local salons..so, pricing is more reasonable too. To be honest, the ONLY reason I gave Tiki Tan Fishers another chance was because of convenience to the east side of Fishers. Let's face it, driving an extra 5 minutes for a relaxing tan is worth it! Enter Tiki Tan Fishers at your own risk...this family is brutal, yet cowardly to verbally attack one woman in their lobby. Intimidation didn't work on me...I will take my business elsewhere and conitnue to provide honest feedback to our community. Reading the other 1 Star Reviews on both Yelp and Google supports my opinion on this establishment.

Great place to tan if your skin is looking a little ghostly...very clean, staff is super and purty!…read moreAnswers all questions very knowledgeable on products they sell to all offered tanning venues. Offer beds,stand up pod,360 bed great for browning. Everyday specials available. Conveniently located , hours to fit any schedule. So if your feeling pastie and new a summer glow..this will hit your "Hot spot" no pun intended. .

I love hot spot! The receptionists are so nice and knowledgeable. They were able to help his newbie…read moreout. Thanks for great service! This soon to be bride appreciates it!!!

Stopped in on a trip. Had to find me in the computer system, but staff were super polite and…read morehelpful. Nice facility. Good tanning bed. As always, kinda expensive. Dropping in is expensive, and even their monthly plans are high. But, convenient. So I stick with them, through lack of alternatives.

The staff and faculty are excellent. I have been taking a break due to work and will return asapread more

After I paid for my monthly membership, the business raised its monthly sunless prices and then…read morerefused to honor the membership I had already paid for unless I agreed to sign up for the new, more expensive plan. They also refused to prorate or refund any portion of my payment. According to the employee I spoke with, the owner has a blanket policy of not issuing refunds under any circumstances. The owner was not very polite either while on the phone. I wasn't informed of the price increase until two weeks after my payment had been taken. After initially denying me access to services I had already paid for, the owner's "resolution" was to allow me to use the service just one final time on Monday (7/14). I understand that prices can increase, but blindsiding clients and taking their money without proper notice or options is completely unacceptable. After being a loyal client for three years, I unfortunately can no longer recommend this business.

I came in for the first time because I needed a spay tan to prepare for my wedding and beach…read morehoneymoon. I did it early In the week in case I needed to scrub it off. I looked up tip and shaved and exfoliated before arriving and did not put any products on my skin. The girl at the desk was very helpful and explained the differences in the spray tans. With her help I decided to get a tan that shows instantly and added moisturizer. She then walked me to the back and explained the process to me. They have barrier cream to put on hands and feet. I wish I would have used a but more but it was fine. There is a hair net to cover your hair but don't let it sit on your forehead. Last, there are sticky pads for the bottom of your feet. Once you get in you stand as directed and push the button. It's over in a matter of 2 minutes and you step out dry. She was not kidding when she said instant! I was immediately tan and it looked great! There was no orangey tone it was very natural. When I got home my fiancé said I looked thinner but he couldn't figure out why. . Now I feel like I have to come back every month!