I LOVE Tiki Tan!!!! Always clean, many different level beds to choose from, a spray tan booth and…read morered light therapy too!! And they carry so many tanning lotions including incredible bronzers. Family owned and operated and I prefer to support local businesses vs chains. The owners/staff are awesome people and work VERY hard to provide the best for their customers. Thank you Tiki Tan for being top notch!

A few years ago, I decided to revisit Tiki Tan Fishers after a long break after the new ownership…read more I believe in second chances! When I returned, the daughter "owner" confronted me as to why I was returning after my 2017 Google review (see attached for my original review.) Although I felt like this was an unwelcoming return, I explained to her that I was hoping that the kinks of the new ownership has been worked out and I was willing to give them another try. Her attititude didn't change...still unfriendly, unprofessional and unwelcoming. Being in a customer service role, a more appropriate reply would have been, "Welcome back, we hope to serve you better." Clearly, I was expecting too much. Several visits later, I was approached by the mother of this girl (I assume the owner of the salon) asking the same question. I explained the initial incident with her daughter from the years prior. She responded very apologetically for her daughter's behavior and explained that she was "young and immature with a mouth on her back then, but since then she became a mother and has matured." I responded that being a mother of a mouthy daughter myself, I can totally relate and we laughed it off. In my opinion, this was resolved and I accepted her apology on behalf of her daughter's behavior. This week, I went into the salon to purchase a month tanning package. As I was leaving the salon, I was approached by an old man sitting on a chair by the exit door (later to learn that he was the husband/father of the family that work at the salon). He asked me "Can I ask you something?" I responded cheerfully "sure". (Thinking that he was just a jolly old man going to ask me something about the area, tell me a joke, etc.) To my surprise, he said, "If you gave us a bad review, why are you coming here?" I was caught off guard, because I have never seen this man before today and thought that this issue was resolved. I explained to him that my previous review was written 5-6 years ago after a bad experience upon their new ownership, but that it was resolved. He began insisting that I take it down. Within minutes, all three (Mother, Daughter and Dad) were verbally attacking me in the lobby for giving the salon a "bad review" on socal media. I asked the purpose of this conversation, and the mom said "because the review still exist but I can't ask you to remove it." I explained that my review was an honest review, but if she was wanting me to remove it, then she could have simply asked me to do so or ask me to respond with an updated review with my current satisfaction. She stated that as a business owner that she isn't allowed to ask me to remove it, yet the husband was insisting that it be taken down or get a refund and go elsewhere. In my opinion, the effective way of asking me for a positive post would be "If you are happy with our services today, we would love to hear an update on Google." I refuse to be bullied to take down an honest review, especially after seeing nothing has changed with their customer service! I still remain honest and today's review is warranted. The customer service is extremely unfriendly and pricing is high! Ultimately, I took the offer from the old man to refund me my purchase today. My hard earned money will get spent elsewhere! I would drive to Florida to get a tan before I step a foot into this salon again. I highly recommend any other local salon to experience friendly and professional service. Specials are offered at other local salons..so, pricing is more reasonable too. To be honest, the ONLY reason I gave Tiki Tan Fishers another chance was because of convenience to the east side of Fishers. Let's face it, driving an extra 5 minutes for a relaxing tan is worth it! Enter Tiki Tan Fishers at your own risk...this family is brutal, yet cowardly to verbally attack one woman in their lobby. Intimidation didn't work on me...I will take my business elsewhere and conitnue to provide honest feedback to our community. Reading the other 1 Star Reviews on both Yelp and Google supports my opinion on this establishment.

My wife and I have been members here since pre-COVID. The location is new, but the business itself…read moreisn't. It relocated from Pendleton Pike. The staff is always helpful and nice. It's always clean. You also can't beat the prices and deals. We usually wait for sales where you buy a certain dollar amount and get more as a bonus in your account which can be used towards any type of tan even spray. Bonus: money you have in your account NEVER expires! Definitely worth the trip!

I genuinely don't understand how Sun Tan City manages to stay in business. The entire place feels…read morelike it hasn't been properly cleaned since 2009. The beds are always "freshly sanitized," yet somehow still feel sticky, which is honestly impressive in the worst possible way. The staff seem either completely uninterested in helping you or aggressively pushing overpriced lotions that cost more than the actual membership. Emily in specific has provided multiple bad experiences and from what I can see treats her staff disrespectfully. The "membership deals" are also a joke. good luck trying to cancel without feeling like you're negotiating a hostage situation. if you enjoy wasting money and dealing with horrible staff and a terribly run business then go here.

I walked into sun tan city to have a nice day with my sister who had a gift card from her bridal…read moreshower. This was my first time going there. Siona was at the front desk when we walked in and she was super pushy and kind of rude about selling products when we already had our own. Her attitude needs to be checked. I plan on coming in soon on my own for a spray tan, but the whole process to sign up is very inconvenient.

I've been coming to Noblesville Total Tan for the past year. While I do not tan often, I always…read morespray tan before big events. It has always been great until today. This evening at 9:30 PM, two younger girls were working and before I even entered the facility I could see thru the glass storefront they were highly displeased to see a customer coming in. Their facial expression and body language were offensive but I was still kind and greeted them warmly. While I understand they close at 10 PM, a spray tan takes less than 10 minutes. When I checked at the counter the receptionist let me know they close at 10 PM and the spray tans stop at 9:40. By this time it was 9:33. I did joking make a comment about 9:40 being in 7 minutes and pleaded that I drove 20 minutes & have an event tomorrow. After being turned away I promptly checked the website and FB page...there was NO mention of last tan needing to be by a certain time. Once to my car at 9:35 I located and crafted an email post marked by 9:40 so leadership could have proof of timing. Very disappointed as I drove 20 minutes each way...(from Cicero) because I had really likes this salon. Their service and quality of tan had been great. Very disappointed at their customer service and in general, they way they treated me before I even made it into the building... UPDATE: The General Manager reached out and made the situation right. I do appreciate the care for customer service this business has. Things happen and I understand that. Rating has been updated accordingly

I've been coming here for a number of years!!! The staff is always great! The place is clean, the…read morebeds are awesome!!! I won't go anywhere else for my vitamin D.

Keep the inside clean and keeper up. Tanning beds are nice,…read moreThe workers are very friendly and helpful. But the parking lot needs to be cleaned up,

the location and 57th & Georgetown road has the best employees. Cindy and Paige are beyond helpful…read more They are joyful and every time I need help with anything they are available to assist. Top tier customer service!!!

This is an update, but really nothing has changed since my previous review! Broad Ripple Tans is a…read moregreat local tanning salon with excellent customer service. I still find myself popping in before a vacation to get a nice glow. Tim, the owner, is always friendly and I'm always impressed that he remembers my name. That's the kind of service you find when you shop locally! Skip the large stores, just go to Broad Ripple Tans!

Tim and his staff do such a good job catering to the needs and making every customer feel…read moreimportant. Highly recommend this location. Ryan L.

I Literally love sun tan city so much! This location has the Kindest most sweet workers ever! They…read moreare so helpful for any questions I have. I love every service here I've never had a problem with any machine ever!

I can't say enough good things about this suntan city location! The best customer service all of…read morethe girls are awesome! The beds are always clean & bulbs are changed as they should be. Deb Strother

I love it here! Straight forward signup process-I pay approx $84 a month, unlimited everything. I…read morecome here and I do the infrared trim spa, then I will do the massage table with the red light therapy and then finish off with a tanning session. I mostly use the one with the red light therapy (bed #1) as well and I absolutely love it. I feel like I'm doing something good for myself with the red light and maybe tanning isn't the 'healthiest' thing but with only 88 days of full son of a year in Indiana I NEED whatever attempts at sunlight I can get for my vitamin D and overall mental health. The staff is always super helpful and accommodating and the wait times are super limited if ever because I can check in online and the employees move really fast to keep the rooms, clean and ready for the next person. I started off at a tanning salon around the corner that was super outdated and awkwardly quiet so this one definitely takes the cake!

Grace and Mallory were incredibly sweet and helpful, patiently answering all my questions and…read moreexplaining the different tanning bed levels. They gave me fantastic product recommendations without ever making me feel like they were upselling. I'll definitely be returning!

#bronzebay I'm sure…read moreI'll get backlash from people but here it goes anyways... Decided to tan a little before vacation. Signed up for a month and bought some eye stickers (UV protection). After trying them a few times I decided to buy the kind in the pic. I've had facial palsy for two years I found it very uncomfortable to remove the sticker from my affected side. Got in to tan and used them one time. I took them off after my tan and they literally fell into pieces and even the center of them was cracked. I didn't drop them, throw them, sit on them etc. I politely asked after my tan to exchange them. I was told she couldn't but a note would be placed on my account to exchange them the next time. Next time...I planned to buy lotion today and continue tanning and the friendly associate was on the phone with someone and when I said there should be a note on my account she asked the person on the phone if she could assist me with my broken eyewear and she was told no. Clearly they don't trust their customers not to try to cheat them out of 6$ broken glasses. They also don't trust their employees to handle simple decisions like replacing eyewear bought 10 mins before they broke. I wanted to cancel and get my money back vs continuing to tan but if you think that's how it works, wrong! If they care so much about eyewear that honestly costs .50 to buy they definitely aren't giving back unused tanning $$. It's the point of bad service, not the price at all!!!!!! I'm truly just amazed and saddened because I know this will mean nothing to them.

From the owner: Our VIP membership, only $25.99 per month, allows you to tan at any of our locations at no…read moreadditional cost. Each of our locations is equipped with up to 5 levels of tanning equipment to service each individual tanner as well as a VersaSpa automated spray tanning unit for your spray tanning needs! From the beginning tanner looking for the perfect base tan to the experienced tanner looking to break a plateau, Bronze Bay can fit your needs.

I was sprayed by Lauren today at 330 pm it's now 4:08 pm. I'm sitting out side to dry up the sticky…read moreness from the tan. it would be great if they added powder to the service to not be sticky! Also would say I told her I'm not tan all over she said it will be even when I shower off. I am not happy. I have been here three times only one good spray here.. Don't think I will be returning.

Alexandra is one of the best spray tanners there is! I have been sprayed by her 2 times so far and…read moreshe has made me feel comfortable and my tan has came out beautiful! Whenever I need a tan, I will definitely be back!