I called to check availability and told my mom let's try them out. When I waked in the vibe was…read morechill and relaxing. Music was on point! My pedicure was great can't wait for the next one.

The service was great, Candace and Nai did an awesome job! I loved the design, and it was really…read morerelaxing experience.

Allure Nails used to be my go to salon, but after my recent visit, I can honestly say I will not be…read morereturning. The nail tech was extremely rough while working on my cuticles, to the point where several of my nails actually started bleeding. I tried to be patient, but I found myself pulling my hands back multiple times saying ouch. I should have spoken up more, but at that point I just wanted it to be over. The young lady who did my toes was very pleasant and sweet, but unfortunately she was also too rough. She pulled at the cuticle on my big toe so hard that it bled for several minutes. I'm not sure why I pushed through the appointment, but I was pressed for time and had an event later that evening, so leaving wasn't really an option. To make matters worse, the nail tech also filed my nails down way too short. Overall, this experience was painful and disappointing, and sadly it will be my last visit to Allure Nails. My nails are already chipping and look awful.

The service was so terrible and they talk to you so disrespectfully. I got there at 5. I didn't…read moreleave until after 9. I was literally in tears because they treated me so wrong. The lady doing my nails messed them up by applying pink acrylic on top of my white acrylic then painted them the color I chose but since she put the pink it made my nails look horrible so I asked her to take the color off. She did then told me I had to wait for someone else to finish my nails. After that I had to wait to get a pedicure and everyone kept saying they couldn't do my pedicure and to come back tomorrow. I said no. So I had to wait hours to get a pedicure. The lady keep telling me how she wanted to do my toes and not listening to a word I said. The owner even left. I will never go back to this place.

I'm a regular here never had a bad experience. The staff is very friendly and customer service is…read moregreat.

The service was pretty good. I took my 2 daughters with me for a pedicure and manicure (1 SNS and…read more2 regular mani). The manicures and SNS turned out pretty well. The pedicures left a lot to be desired. The water was not as hot as it should be. The massage was very short not relaxing as before. My daughter's toenail polish was ruined within an hour. They told her it was dry. My other daughter and I polish was not smooth either. I was disappointed because I had such a good experience my first visit. I wanted to bring my daughters.

I have gone to Nail Trip for a very long time. They care about what they are doing and do a great…read morejob on my nails.

Great customer service and excellent quality; this is the nail place in Douglasville to go for a…read moreconsistently good experience!

OMG... I have never seen such a horrible job... Y'all know I don't even bother to leave bad reviews…read morebut this chick tried to charge me $120 for this trash. I got a manicure last night at 8:30p it's 7:24a the next morning and the nail polish is coming OFF .-( WTF but that's not the worse of it. Wait to You see the picture of the 1 tip she put on. I want to cry. PLEASE DON'T WASTE YOUR MONEY.-( I found her on Groupon and she should have paid me to do this trash.

The service provided was professional, compassionate, and gentle…read more Her work was top quality. I recommend this specialist work to anyone who would love a great mani pedi experience.

I rarely write negative reviews, but I feel it's important to share my very disappointing…read moreexperience with this nail salon. My stepdaughter recently had a fresh manicure done here, and it was quite expensive, so we expected top-quality service and a durable finish. Unfortunately, within less then one day, her nails started chipping and peeling significantly--something we've never experienced with any other salon, even with less costly services. Concerned about the poor quality and the high price paid, I called the salon to explain the situation and ask if they could offer a solution or at least fix the serious issue given she does not live with us all the time and to give us something. To our dismay, the staff was completely unwilling to help or provide any suggestions. Despite the obvious problem and the cost, they did not offer to repair, redo, or even partially address the damage. To not acknowledge your lack of quality and horrible service, something should've been done, but of course nothing was done. What made matters worse was their rude and dismissive attitude over the phone. Instead of showing understanding or professionalism, the staff seemed annoyed and impatient, making the entire interaction uncomfortable and frustrating. They are only concerned with the money they received and not having proper customer service, it's safe to say I will never return, and will let people know about the terrible service as well as the customer service that I received after the service was given. It felt like they had no interest in taking responsibility or valuing customer satisfaction. A reputable and customer-focused salon would recognize that problems can happen and should stand behind their work--especially when charging premium prices. Unfortunately, this salon fails on both quality and service fronts. Given the expensive cost, I expected far better results and a willingness to make things right. Here is a picture below showing the condition of the nails after just one day. Considering the poor quality and lack of service, I strongly believe I should be refunded my $15 for such a disappointing outcome. I cannot recommend this salon to anyone looking for nails that last or a staff that respects and supports their customers. This experience was a total letdown, and I will definitely be taking my business elsewhere. If you're looking for rude staff, poor quality, and zero accountability, this is the place for you. Otherwise, save your money and find a salon that actually cares about their customers.

The manager is very friendly, knows and asks about my family. BK did my nails (like always), and…read moreTony did my toes. I always come here. It's very laid back and quiet.

They did my toes today 4/24/26 and they are beautiful. And the lady was so nice. I'll be going…read moreback. Thank you!

Terrible customer service!! I completely understand. It's the holiday season and wait times will be…read morelonger. However, it's never okay to take someone who came 30 minutes after your customer with no appointment before them. When the owner was confronted all they wanted to say was oh I'm sorry no discount though so oh I'm sorry but I will not be returning. The male owner is very rude and does terrible job on nails. If I could I would give 0 stars.

The quality of their work is DEPLORABLE! My nails were embarrassing and my pedicure was so bad, I…read moresat there and cleaned my own toes after the pedicure. They just watched as I got crap out of my toe nail. The gel was too thick, they were crooked. A few nails were half polish on, half off. I work WAY TOO HARD for my money to throw it away. I went to see the Manager today and his resolve was for the same ladies to "fix" my nails instead of getting someone that knows what they're doing to fix them. I left so heated. Needless to say, I'LL NEVER RETURN. Ladies, don't throw your money away especially when Management doesn't seem to care about the quality of their workers work.

I came in for a manicure in my lunch break and they were very kind and accommodating. The shop and…read morematerials were clean and pleasing to the eye. 10 days later only one of my natural gel nails has chipped. Manicure and massage was always relaxing! I never can relax in the chair! 9/10

I was visiting my dad a few weeks ago and I was bored, seeing as it was Douglasville and all, and…read moretook my little sister and myself here for a pedicure. The staff was great - it was nice to see some Vietnamese culture - it made me feel like I was back home in SoCal. Prices are a little steep but the staff does a great job!!! The best place to go in Douglasville IMO.

I walked in and asked for a gel-x fill in and pedicure. The person at the desk confirmed they do…read moregel-x and I went to the chair for a pedicure. About half way through the pedicure a woman walks up to tell me they don't have my current nail polish color and asks me if I got my nails done here. I got them done in Atlanta. She then says they do one fill in and no subsequent refills. She told me I would have to get them taken off and get a new set. My flabbers were ghasted. I politely declined. Obviously if I had known this when I came would've gotten both services elsewhere. I commented to the same young lady when I was leaving the salon that it would've been helpful to know this when I came in. She was combative and u professional and stated more gals information about gelx i kindly paid the ridiculously high price for the pedicure and tipped the pedicures since none of this had anything to do with her. I'll not be returning and if zero stars was an option, that's what I would give.