Great atmosphere. Friendly and very professional. My lashes look absolutely amazing. I'm definitely…read morea repeat customer.

If I could assign ZERO STARS, I would, for what was a first and final visit to this establishment…read more I made an appointment for an 11am Mani/Pedi on Saturday and walked out at 11:58 with only wet feet to show for my wasted time. There was no acknowledgement by any of the staff upon my entry but a cacophony of "Hellos", "How are you"s and "What service can we offer" when a woman devoid of melanin entered at 11:20...Hmmm. The greeting was noticeably skewed and I noted at that point every customer save one, embodied the various shades of the African Diaspora including the only waiting patron, sitting with me at the lobby entrance. She called out to the manager/owner with whom she seemed familiar, and told her that I had an appointment and no one had spoken to me since I arrived. The manager/owner rushed over... asked what I was having done...never requested my name nor consulted her appointment book...I'm sure the conversations by phone were only lip service to get me to their door...SMH with disgust. I was walked over to a pedicure chair and I turned on a manual massage setting to relax and lower my blood pressure. An older gentleman came over and switched my massage mode to a higher setting without my request or consent, then started to place the liner in the foot-bath with no dialogue nor consideration for my comfort level. He indicated that I should test the water temp and place my feet in the filled unit then walked away. After 10 minutes I removed my feet as no one was headed my way to begin the treatments. 20 minutes later I noticed that the person who had entered after me with the fanfare was being attended to, without a prior appointment, plus someone who had come in after me seemed scheduled to be next and my query re when I would be seen did not bear a response that was intelligible. I asked for a towel to dry my feet thoroughly and left. Never to return. Do not give your time and hard earned money to those who do not value you. There are too many places from which to choose that provide decent, respectful courtesy to allow disregard to reign.

Parking: Free Location: Fairburn Commons strip mall…read morePrice Range: Moderate I have been coming to Diamond Nails & Spa for about 6 or 7 yrs now. I am a person who once I find someone who does my manicure & pedicure to my liking, I am loyal, Mei has been my nail tech for about 10yrs now. She went out of the country for 3 months & I waited for her to return before I would see anyone else. I am highly satisfied with my services here and will recommend this location.Disclaimer I see the same nail tech for all my services.

Tried this nail salon a week ago for the first time . I spent $151 on a full set and a pedi…read more Less than a week later, the polish started chipping and one of the nails broke. I went back to have that polish taken off and redone and was charged another $40 as if it was a new full set. I will not be coming back

The service was ok. My dip powder manicure was a little "bumpy" which I'm not used to. Also I don't…read morelike when the techs are talking to each other and not getting to know their clients.

Had gelx applied the week before Easter had to return the day before Easter to have my thumb nail…read morereplaced and now today my left thumb nail fell off original set applied by the heavy set gentleman, if Gel X is what you're looking for don't let that guy work on you cause you'll regret it

I specifically told the technician before starting that I wanted to keep my eyebrow thickness and…read moreeven showed examples of the shape I like. Despite that, she still made them much thinner than I asked. Afterward, she told me there was "no other way" to do my brows-- which doesn't make sense since I've had them shaped at nail salons many times without losing my thickness. On top of that, while using a razor under my brows, she accidentally shaved off some of my natural lashes and just brushed it off with an "oops." When I expressed my disappointment about how thin my brows were and how unhappy I was with the service, she was very dismissive and only seemed concerned about getting paid. If you have naturally bushy eyebrows and want to keep your thickness, I do not recommend coming here.

This is really close to my home so I figured I would try this place. Looks small from the outside…read morebut it opens up. I was promptly greeted and I told them I wanted a pedicure. I chose the $75 pedicure with the gel polish. LeeLee was my technician. The chair was the typical nail salon massage chair but I would say it wasn't as aggressive with the massage. This pedicure includes the hot towels , lotions scrubs and my fav part it had fresh oranges and honey and she massaged it. And the finale the hot stones. I really really enjoyed my pedicure took about two hours and I didn't mind at all ! My technician was amazing and took her time. The front part was clean had a large selection of colors I didn't see the waxing area. I will return

Ivy is the most amazing lady ever ! Just don't book her on the days that I need her…read more Customer service at this nail shop is amazing ! Only people can touch me is ivy and marry !!!!!!!! And she fixed my friend ugly feet !

I am extremely disappointed with the customer service I received. Communication was poor, concerns…read morewere ignored, and there was little to no urgency in resolving the issue. As a customer, I expected professionalism, accountability, and basic respect, but unfortunately that was not my experience. It is frustrating when you spend your time and money and only to feel overlooked and unimportant. Better communication and customer care would make a huge difference. I truly hope improvements are made so future customers are treated with the respect and attention they deserve.

I've been coming here since 2020'on and off, there are some great nail techs and some that aren't…read moreso good. But the service is great, they are pricey - but I've never waited longer than 2-5 minutes and they get you in and out quickly. Rose is by far my favorite tech so far, she's detailed and thorough.

I've left a review I'd say about a year ago & come back on here today to say they are still doing…read morean amazing job ;they've never disappointed me . ( from my two years of coming here) Now I'm speaking for myself and from my experiences only . Every time I walk in I'm automatically received by greetings and smiles ( I'm heavy on the customer service coming from a bartender herself ) I always come with my inspiration picture or pictures on hand that way they know what kind of nails I'm going for . As for there cleanliness since I'm seeing so much of on the reviews , every time I'm there they are constantly sanitizing and keeping the area around others clean so I have nothing to say about that . My sets are always lovely and I always walk out satisfied! as to the prices I feel like I pay for what I'm getting plus a little more .., working in the service industry.. I feel like why not go somewhere to what best suits YOUR BUDGET ( and normalize tipping they work hard just as everyone else ) if you must know doing nails and all these designs .., is AN ART if not why do we need to get them done by others ( because we can't or Don't want to do it ourselves) !!!. I'm never expecting a long blinged out nail set for less than $120 or $100 . I WILL KEEP COMING HERE AND DEFINITELY RECOMMEND THE GORGEOUS GIRLIES TO COME SUPPORT THEM !!! Specially for a last min emergency! Or be like me and become a regular YOU WONT REGRET IT !

Just had a mani and pedicure done TODAY! This is by far the worst polishing I've ever seen from a…read more"professional " salon.

I like my nails, but the worker, not sure of her name tried numerous times to upcharge me by trying…read moreto persuade me to get additional services. If I ask for something specific when I walk in, I don't want to be constantly harrassed about adding anything else. She even had the audacity to suggest her tip price! Needless to say this was my first and my last time going.