I do not normally leave negative reviews, but after nearly 10 years, I feel it is important to…read moreshare my experience. Before posting this review, I made every reasonable effort to resolve these issues directly with the company. I sent a formal letter over a year and a half ago outlining my concerns and requesting assistance, but I never received a response. More recently, I sent another detailed email, giving the company 14 days to respond with a plan to address these longstanding issues. That deadline has now passed, and once again, I received no response. This company installed my solar system in 2016. At the time of purchase, I was given expectations regarding the amount of energy the system would produce and the savings it would provide. Unfortunately, those expectations have never been met. In nearly ten years, my system has never produced the level of solar energy that was represented when I made this investment. As a result, I have spent thousands of dollars out of pocket on Southern California Edison bills that I reasonably expected my solar system would significantly reduce. Instead of receiving the savings I was promised, I have continued paying far more for electricity than I ever anticipated. What has been most disappointing is the lack of follow-through. The company has been aware of issues with my system for years, yet they remain unresolved. Despite numerous phone calls and emails over the years, I have received little to no communication, no meaningful updates, and no proactive effort to correct the ongoing problems. There were also issues from the very beginning. When my system was installed in 2016, I was never provided with the monitoring equipment that was supposed to come with it, nor was I informed that there was a monitoring app available. Without those tools, I had no way of monitoring my system's production or knowing that it was consistently underperforming. After years of phone calls and emails to the corporate office, I finally got someone to come out in 2023 to install the monitoring equipment that should have been installed from the beginning. It was only then that I learned there was an app that allowed me to monitor my system. During that same visit, the technician determined that my microinverters needed to be replaced. The replacement microinverters were shipped to my home, and the technician returned to pick them up for installation. However, the work was never completed. The technician left with the new equipment and never returned to finish the job. Despite additional attempts to follow up, I was once again left without answers or a resolution. I understand that mistakes happen and that every company occasionally encounters challenges. However, this is no longer a matter of a simple mistake or a temporary inconvenience. This has been an unresolved issue for nearly a decade. My goal has never been to leave a negative review. My goal has always been to have the solar system I paid for perform as it was represented and to have the company stand behind its product and installation. Unfortunately, after almost ten years, thousands of dollars in unexpected utility costs, years of unanswered phone calls and emails, an incomplete repair, and two formal written requests that went unanswered, I have been left with no meaningful communication and no resolution. I sincerely hope this review encourages the company to finally contact me, complete the repairs that should have been completed years ago, thoroughly evaluate my system, determine why it has consistently failed to meet the promised production, and stand behind the product they sold me. If the company reaches out with a genuine commitment to resolving these issues, I will gladly update this review to reflect that experience. I would much rather write about a company that ultimately made things right than one that chose not to.

I am writing to formally file a complaint against UniverCity Solar LLC, located at 242 East Airport…read moreDrive, San Bernardino, CA 92408, regarding unresolved roof damage, ongoing water intrusion, broken promises, and what I believe to be negligence and misrepresentation that dates back to 2022. UniverCity Solar has visited my home on two separate occasions over the past several years to address a roof leak that developed after the installation of their solar system. During those visits, their technicians identified cracked roof tiles as the cause of the leak, repaired those tiles, and sealed the affected areas. Despite these repairs, the roof leak continued. In January 2023, I communicated directly with Aaron, a representative of UniverCity Solar, who acknowledged the damage and promised that the company would repair the interior damage caused by the leak, including repainting the roof area stained by water intrusion. Aaron repeatedly delayed this work, citing a lack of available personnel, but reassured me multiple times that the repairs would be completed. At one point, he even stated that he intended to hire a professional painter to perform the work. Trusting these assurances, I waited in good faith for over a year, during which time no repairs were made. In late 2026, heavy rains resumed and caused additional damage, including deterioration to the drywall and window sill in my dining room--the same room originally affected by the roof leak. On December 3, 2026, UniverCity Solar sent Adam to inspect the roof. At that time, they claimed to have discovered damage to a board outside the solar panel areaand abruptly stated that they were no longer responsible for any repairs. This sudden reversal is unacceptable. Regardless of any newly identified issues, UniverCity Solar previously diagnosed the leak twice as being caused by cracked roof tiles, which they stated were responsible. I relied on their expertise and professional assessment. If their current claim is that the cracked tiles were not the cause, then the company is still responsible for misdiagnosing the issue on multiple occasions, which directly resulted in delayed corrective action and increased damage. Due to the age of the damage and the prolonged delays caused by UniverCity Solar, I am now unable to file a homeowners insurance claim, as the issue is no longer considered new damage. Their failure to correctly diagnose and permanently resolve the problem has directly hindered my ability to seek insurance coverage, resulting in financial harm. Additionally, I am deeply disappointed to learn that Tim, the salesperson who sold me UniverCity Solar's services, misrepresented the company's roofing credentials. I was told that UniverCity Solar carried a full roofing license, only to be informed later by Aaron that they carry only a limited roofing license. This discrepancy further undermines my trust in the company. I am especially disheartened by this treatment given that I have provided over three referrals to UniverCity Solar, all of whom became paying customers. This level of neglect and refusal to honor written and texted commitments--copies of which I possess--is unacceptable and does not reflect the service that was promised to me. At this point, I am unsatisfied and disappointed with UniverCity Solar's conduct and believe their actions constitute negligence and potential malpractice. I am requesting that UniverCity Solar be held accountable for: * Honoring their written and verbal commitments * Repairing the interior and exterior damage caused by the roof leak * Addressing the ongoing water intrusion issue in full I processed additional complaints to the Federal Trade Commission report number 195345513 and the Better Business Bureau under the Pacific Southwest, Central & Inland California division.

These guys were fantastic! They came out, quickly diagnosed the issue with my solar panels, and got…read moreeverything fixed and running again in no time. Honest, efficient, and super reliable, and the pricing was very fair. I highly recommend them!

Please avoid this contractor. Don't waste your time. I called this contractor and they gave me a…read moreFriday date at 3:30. They never arrived or called me. I called several times before I could reach someone. The lady on the phone apologized and stated that the field person (Larry) was busy on a call and could not reach out. I said that was okay and asked to be rescheduled. They gave me the following Monday for 11:30. Once again no call and no one arrived. Since then I have called and left a message requesting a call back. They are not answering their phones or returning calls. This type of service is completely unprofessional.

We had our solar panels installed by SolarMax and our overall experience has been very positive…read more  From first contact to ongoing customer support, SolarMax has exceeded our expectations. We were fortunate to have Ruben G. as our Account Manager.  Ruben was professional, pleasant and knowledgeable -- carefully listening to my questions and concerns and also sharing knowledge so I could better understand the phases of installation. Throughout the entire process - from design to permits, documentation to electrical requirements, we communicated with the various SolarMax team members to make sure we understood what the next steps would be. Every team member was courteous and competent, all of them did their part to complete our solar panel and battery project. We are happy with the service and expertise SolarMax has provided us and would recommend them to friends who are considering solar energy.  To Ruben - our renewed thanks!  We appreciate you for your work. To the entire SolarMax team - thank you for making this happen!

Update: received a detailed response on 2/26 along with the note below from Nicole that they were…read moreshort staffed. Update: I emailed them on 2/23 as requested by Nicole. Will update when I hear back. Would not recommend SolarMax at this point until they improve their customer service. Look into other companies and their service reviews since you will most likely have to contact them multiple times with questions about the system/billing. They were very prompt and quick with reaching out and getting back to us when they were trying to sell us solar. However, now that we have been customers for years and our sales rep left, it takes multiple calls to even get through to customer service and then multiple follow up calls after since they have to email other departments to get an answer and do not call back. It seems like they are short staffed and for a big company like this should invest in more staff for customer service. That way they can provide the same experience we received in the beginning. It's been almost a month after I initially contacted them and my question still has not been answered. Seems like there is only one customer service rep and she definitely needs help.

I had an absolutely EXCELLENT experience hiring LITHIUM LLC to do my 200amp electrical panel…read moreupgrade. The owner 'Brent' is a pleasure to work with - honest, ethical, on time and true to his word. His prices are also the best in town. I had bids from $4k up to 16k for the exact same job from 8 different local electrical companies that I got quotes from. He also encouraged me to save money by pulling the $1400 city permit myself - which I was able to do all online. He expertly guided me through the whole process and I couldn't be happier with the end result. And his stucco 'finish work' around my new panel is outstanding. My 200amp panel and new mast plus the city permit ending up costing me a total of $4k -SO PLEASE - Do your self a favor if you need ANY electrical work done - call Brent at LITHIUM LLC and get it done right the first time by a licensed , insured electrician that really knows his business. He won't rip you off and his prices are literally half of what everybody else wants to charge you. He's also a super nice guy !!! Thank you Brent, you really deserve the 5 Star rating and A+++

I had an EV charger installed in my garage. After shopping around, I went with Lithium and I was…read moreglad I did. Besides the installation, he handled the permitting and was the best priced I received. The quality of work was great abd I was glad I went with them. I have already recommend them to a few in our neighborhood.

I contacted Precision Solar around the middle of June 2026. My inverter from Solaredge went out…read more Semper Solaris installed it and it was still under warranty and I called them numerous times to have it replaced to no avail. Every time I called Semper Solaris I got redirected to buy new products from them. I respect the company that they are veteran owned and I want to support them, but where was my support when I needed them? Dave from Precision Solar heard me out and agreed to help me. He sent his technician out and they ordered the new inverter and it arrived about a week and a half later. Dave's technicians came out and installed the new inverter but for some reason another it just wasn't generating power. So they had to call Solaredge to get it resolved, and this was approximately 1st of July. Every time Dave and his crew called Solaredge they got no answers recordings only, our case under review. Finally on July 13, they finally got the assistance they needed and reprogrammed the inverter and I'm back at generating power. So I was out without Solar for about one month at the hottest time of the year. And Dave and his crew we're outstanding trying to rectify the situation. He kept in constant contact with me. It was Solaredge dragged their feet to get back to him to reprogram the inverter. So, my hats off to Precision Solar! I know I can call Dave and he'll answer, and if he doesn't answer, he gets back to me as soon as he can. I highly recommend this company to anybody who has Solar issues. I think it's better sometimes to go with a smaller company than the larger ones. Precision Solar; on time, transparent, professional!

Precision Solar & Technologies made the entire process easy and seamless from start to finish. I…read morereached out to several companies for quotes on solar and battery storage for my home, and Dave stood out immediately. He was extremely knowledgeable, professional, and never pushy like some of the other solar companies I spoke with. The installation was completed in just 2 days, and I couldn't be happier with my decision. The system looks amazing, everything works perfectly, and the communication throughout the process was excellent. Highly recommend Precision Solar & Technologies to anyone considering going solar!

DO NOT Do business with this company. This is the same owner from Penguin Home Solutions that…read moreinstalled a bunch of solar panels with 25 year warranties and price lock guarantees and all kinds of BS to get you to buy-in, then folded the company in bankruptcy and skipped out on all the warranty claims. Now I have $40k of solar panels I'm paying to a finance company, and my panels have not been producing electricity since September 2024, so I'm paying LADWP too! SCAMMERS.

A friend in our neighborhood referred us to Natural Energy since she had solar installed on her…read morehome and business 3 & 4 years ago. She explained that she hasn't had any issues with the install or the equipment. I worked with Phil and Ted for the design, pricing and install. My system is relatively small due to the size of my power panel (16, 315 watt Q Cell panels). I paid the first 25% payment on a Friday and the next Monday installers put up all 16 panels in 100+ heat. Wednesday the remaining components were installed. Can't say enough about Tony and Mario, these two guys worked so hard and did a really nice job with the install. Furthermore, all waste materials were cleaned up daily.

Mom's house had a leak during the last storm. Gregg's team was super fast on the response for help…read moreand had someone out to assess. The scope of work was well priced and Cory was responsive and empathetic to our needs. The project was completed within two weeks and his team was very thorough with explaining the work and providing before and after pictures. What I value more than the craftsmanship (top notch) was the way my mom and I were treated. Best believe they are my first call should I need roofing services again!

RNR Solar had great customer service when we were in the solar installation process. But we just…read morenoticed that the installation tube broke on the ceiling before the 2 year install mark and they are HORRIBLE at helping. I had to pay another company to fix their failed workmanship.

I was having trouble with my 24 yr old solar system for my pool. Jesse and Anthony came out…read morereplaced my actuator at a great price and quick response. I had to call again as it wasn't heating. They came out the next day and did a complete diagnostic check and inspected my panels on the roof. They figured out it was a sensor that needed to be changed. Great work by Jesse and Anthony and very nice people. I will definitely call them again if I have issues. I would recommend calling this company before anyone else. GEEAT WORK !!

Solar Pool Services is a great company and both Paige and Bill are great people!…read more I originally hired Solar Pool Services, on 07/07/2023, to install a brand new customized solar pool heating system for a new pool build, and they were patient with me when I ran into problems with the pool contractor and they honored our original contract 16 months after they were originally scheduled to install our system. At the start of our project, Riverside County did not require a building permit for this kind of project, but by the time we were ready to move forward, we found that had changed. Paige worked with me to figure out what the county was going to require for the permits and we split the additional cost for permits and a civil engineer to verify the our roof would support the additional load. Our custom system consists of (5) 4'x10' panels, (7) 4'x12' panels, and the necessary plumbing and sensors which are connected to our pool automation system. The installation took one day and they even painted the pipes to match the stucco, eves, and roof tiles so they system doesn't stand out as an eyesore. After installation, they scheduled and passed the final inspection, without the need for repairs, corrections, reinspection(s), or added costs. I know from experience how hard it is to find and hire honest contractors and I am happy to vouch for these guys. As other reviewers have noted, they're speedy, honest, and reliable! Bottom line: If you're interested in a solar heating system for your pool, get in touch with Paige because the people at Solar Pool Services are absolute professionals!