expensive and terrible. They charged me over 100 to just press my garments. I will not use again.read more

Dropped off a King size Comforter on a Monday, and got it back home on Thursday. Great job of dry…read morecleaning it and looks great. Service was wonderful, people were very friendly and helpful. Dropped off 3 dresses to be altered in Temple. The lady met me there at the store and took measurements on a Wednesday. They shipped my 3 dresses to the Belton store on the next Thursday and contacted me via text. I picked up the dressed, brought them home and they all fit. The lady did a fabulous job on the alterations. The store even said that if they did not fit, I could bring them in the next day--I did not have to do this. I really want to thank the store and the employees for doing a great job on all my items. I will definitely use you again. The prices were great to for all what was done. Thanks again so much.

Friendly Customer Service and excellent dry cleaning at a great price. They have been able to…read morerepair clothing that had lost a button, replaced zippers, seam repairs, etc returning the clothing as good as new. Never had an issue with their cleaning service either. It is my Go-to dry cleaners. Highly recommend!!!

Mimi was open on a Saturday and the service was great!! Thank you so much for the quick turn around…read moreand awesome work :-)

They don't open at 8am on WEDNESDAY. However, their sign says 8am-6pm. If you call the number all…read moreyou get is a recording g and no one will text you back. This is not a good business to leave your clothes. Find someone else they are rude unresponsive and expensive.

Try to charge me 100 dollars to just redo letter on front of shorts. They don't even cost 100 bucks…read more. I paid 50 bucks for them. Told me it's slot of work. Definitely not worth 100 dollars . Been going there for years spent . At 100s of dollars there. Won't even go there again. Tired to price Gouge me . Just needed letters in brand new shorts on older pair. If possible or just one letter replaced . I got two patches on the shorts put into the other . Caused me 34 dollars . So I would have paid 134 dollars to get my patches fixed. When I asked about pricing and if that's how prices go couldn't tell me. Lost a good customer !!

They know me by name and I go maybe once every 2 months to get my pants hemmed. Their work I have…read morenever had a problem with. Fast turnaround. If you let them know you need something ASAP they will try to accommodate you. Fast, friendly and family owned

This place re did a zipper on a coat 5-8 years ago for $85. High but was good work. Today I asked…read moreher to put a 1" x 3" patch on a jacket and she was going to charge me $45 and it would take a week. I went 3 miles up the road and got it done instantly for $15 Your customer service is weak, your return times a horrible Can't support a business that doesn't want your business. Trash!

The woman at the counter is super rude..and has caused me not to return to this business…read more This was my second time experience with this company, I was recommended through a friend of mine who stated they were quick and efficient. I had a dress dry cleaned which cost me a total of $50.06 after tax. My first time experience was the same as my second. This woman had a very mean mug on her face ... she asked me questions I didn't know the answer too as I'm not familiar with clothing products & how they're supposed to be washed and became frustrated with me. I decided that it would be best to leave the dress there as I needed it for an event the following weekend. Upon pickup I was greeted by a different woman who was much more bubbly, kind, and made me feel like a welcome customer. I paid, analyzed the dress and was super happy. I decided to leave the bad taste of the woman behind as I understand people have their days.. I went in again as I needed two shirts dry cleaned.. I was again greeted by the woman with the mug on her face, I kindly asked how much it would cost me to have the shirts dry cleaned and she told me $28 a piece, I was fine with that but she was demanding that I now pay upfront... (I was in a different car so I didn't have my wallet - fully aware that's my fault.) I began to mention how I had just recently gotten dress dry cleaned and that I could pay upon pickup and she because super aggressive stating that if "I can't afford to pay now there will be no service." I kindly grabbed my shirts and left. I had no problem running home grabbing my wallet and returning but after being spoken too like that I decided I didn't wanna spend my money here again. It saddens me that all it takes is one bad apple to ruin the whole experience.

I brought my two winter coats from Whitney to Waco for dry cleaning at Nutone Cleaners because of…read morethe high ratings. I cannot understand how the ratings can be high after what I've just seen on those two coats here at home. The lining on the coral coat is still a wrinkled mess (no pressing) with wrinkles still on the outside (wool) along with three dirt spots that I just removed myself, and on the brown coat, there was still some dried petfood on it that I scraped off myself a few moments ago, and the lining inside that coat is wrinkled as well, where a person sits down on the coat. I just paid $64 for both coats to be cleaned but these coats do not appear to have been cleaned or pressed/steamed at all. Perhaps, for the benefit of the doubt, the coats were inadvertently overlooked and labeled as finished without treatment, but still, this was for me a total waste of money.

Had some issues with staff, damaged items and missing items but Eric made every effort to correct…read moreand apologized. He went above and beyond to make things right.

Big Britches always does a GREAT JOB with my clothes. Always clean, pressed and looking good. Never…read moreonce in all my years using Big Britches have I had a complaint. Keep up the great work, you will always have my business.

Professional service at a reasonable price. Staff was friendly and courteous; clothes arrived on…read moretime as promised. Great job!

My dirty close were ironed and returned to me. I paid for dry cleaning. I dropped if 5-6 dress…read moreshirts and pants. As I dressed with each item, all were still obviously dirty and never cleaned. They only ironed my dirty close. I have not returned after my one and only one visit.

Dropped off a big basket of clothes and blanket by 9 am for a wash/dry/fold service and was ready…read moreby noon. $50 later we have clean clothes in the hotel we are staying at for 2 weeks. Everything was folded very neatly and suctioned into sections with plastic wrap. Thank you!