Cost is expensive for what is done. Service requested wasn't…read moredone, had to return and have it done. No attention to detail. Probably not going back here.

Muhammad Ali & Joe Frazier go to a Dry Cleaner…read more Owner says, "Can I help you?" They say, "How much to wash an old pair of boxers?" Some alterations done in a pinch and I called probably 25 different places throughout the Austin area and I decided to call around two places in Killeen since per capita there are probably more alteration shops due to the military base. No one wanted to help me out anywhere that I called until I called this place and they allowed me to bring my item in and did exceptional work. They didn't overcharge me for the work, and they were very fast with work. I then came back and brought more items to them to get work done and they worked very fast. I will continue to come back here because this is exactly what good customer service and an excellent alteration shop / dry cleaning shop is about.

I come here alot and i always bring my uniform late...i need it back within 2 or 3 days and they…read morealways make sure i have it back within that window .....Great experience and conversation

The best service by far. I recommend coming here before you try any other sewing shop. Super polite…read more& efficient. 10/10!!

Good quality sewing and okay pricing, not much better than on post but overall it was good,…read morerecommend.

I have a leather vest and required some patches added to said vest. They did a great job even open…read moreon a Sunday! The job was a one hour deal and the finished product looks great! I'll be back

On Monday May 18, 2026 I dropped off a beautiful long sleeve Ralph Lauren shirt, pair of blue…read moreadidas sweat pants, a pair of white linen shorts and two pijama bottoms. When I walked in, I was shocked at how horrible this place looks, it's like a hoarder's paradise. There was an older Asian couple at the back. He came up front and I told him what I needed. He wrote my phone number on a tiny piece of paper. He never asked for my name or gave me some type of receipt. He said my clothes would be ready on Wednesday May 20, 2026. I called on Friday May 22, 2026 and his wife answered the phone. Her accent was extremely heavy and she kept asking me to repeat myself. She finally said you come now, need tell something and I could hear her husband also saying the same thing. I told them I don't have a car and to please just tell me what you need to tell me. I then asked "Did you lose my clothes and they got very quiet. NEVER go to this place, just based on the looks of the business, I shouldn't have, but that was my mistake. They lost my clothes, didn't offer to replace them..nothing.

Great service, excellent quality alterations on my daughter's prom dress. I would definitely…read morerecommend to anyone looking for alterations for a reasonable fee!

Front worker not approachable at all. Prices not listed anywhere. Expensive and multiple 60$/70$…read moreloads of tops not being starched and looking worse than if I ironed it at home please take your items elsewhere.

They have zero knowledge on military uniform. Please do not take your uniform there. Uniform was…read morestained and returned with the wrong font and color name tapes. She argued, raised her voice and didn't want to give me my money back.

I have been back since to get a coat taileord into a hooded petticoat. The work was top shelf with…read moreprices reasonable for the crafaship. The seamstress is who to go with.

Would recommend to others- got my table linen done here for my wedding. Great prices and very…read morefriendly staff!

Went to this place to see if I could get zippers placed on boots as well as alter some clothes…read moreasked to write info down and will call me when she showed up with no response and they don't repair anymore

This is the only place I come to for alterations. Same day service and i enjoy coming in and having…read morefun with the shop owner. He always has a smile and cares. I will only use him for my uniforms, go in for alterations and make a friend!

I am a petite woman. I'm typically a size 6, but only 5'0". Clearly a lot of clothing isn't made…read morefor my proportions and wedding dresses certainly are not. I ordered my dress online at Cocomelody. It was beautiful, but definitely too long. I had about 4 inches of dress at the bottom that I kept stepping on when trying to walk. I decided to check out Tina's while I was visiting my parents in Killeen. I wanted to keep my wedding dress away from my house so my future husband couldn't see it. I called first and they said they were open with shortened hours on Saturday. My sister and I went in Saturday morning, and the sign outside indicates masks are required. Nice work staying safe! No one else was in the shop so Tina saw us immediately. She led me to the back to try on my dress so she could mark the changes she thought I'd need. She could immediately see the length was a problem, and told me fixing that should be simple. However, upon further inspection of my dress she noted the bottom layers were sewn together; she would have to unstitch them to make the changes. Plus, the top didn't quite fit: the arm holes were a bit too big, and the back sagged a little. It wasn't a horrible look, but when Tina lifted the back and made the fit more secure, my sister noticed a big difference. Tina went over all the alterations I needed repeatedly so it was clear what she was going to do. We established a time, (about 2 weeks before my wedding date in case I wanted anything altered), she told me a price, we agreed, and then she wrote me a receipt to be paid when I picked up my finished dress. I got a call a few days later saying my dress was already ready to be picked up! She finished nearly a week earlier than scheduled. Again, I brought my sister to see me try on my dress and she was blown away. I immediately noticed the fit was better. The changes seemed so subtle on the outside, but my dress felt like mine. Tina did great work and I looked amazing! If you need alterations, I highly recommend this shop.

"All types of alteration" is false advertisement, I went in hoping to get the length of my curtains…read moreshorter & she automatically goes, "nope can't do it, I don't work on curtains" make sure to call in and see if she can do what you want, lesson learned. Thank you to Sassy's Cleaners, she did all my curtains within a couple hours, I was so thankful for her!!