I had one weekend my boys would be back from college and they wanted to use the hot tub with their…read morefriends. I have been waiting for three weeks for my hot tub to be fixed. No calls for an update from Marquis. I'm starting to regret purchasing from this company due to the poor customer service and the constant delays in services. I called and was very direct about my frustration. I got the run around and was told I would get a call the same day for a status. No call back, I had to contact the technician directly for an update. We will see if the technician actually comes out to do the work since this has already been promised multiple times.

From buying the hot tub, having installed via crane, installing electric and most important, being…read moretrained on how to use it. All was great!! Then, we realized, it needs to be serviced. (like a pool) In comes Kyle. For a monthly fee, he shows up, tests the water, puts in chemicals, and makes sure all is running well. It shows up, comes through our gate and does what he needs to do. Takes the pressure off of me!! Best thing we ever did, was buy local and have the service run by someone that lives here too. Last but not least, Kyle picks up his phone and responds to texts!! Imagine that! Bill and Mary

As a first time buyer I had a lot of questions and some trepidation. Danny and his team went above…read moreand beyond to make sure I was comfortable and all my questions and concerns were addressed. His suggestions about how to make the decisions of which model to buy were spot on and their follow up and support has been absolutely brilliant. Without hesitation I would recommend them and would happily buy from them again.

If you are looking for a hot tub, you really owe it to yourself to visit Lifestyle Outdoor. They…read morehave everything you need at their showroom. In my current house, I had only one specific place where I could put the tub, so Danny visited my house to confirm that everything would fit & work out. (Tell me that isn't THE BEST SERVICE.) Kayl and Danny are top professionals who know everything you might need to know about purchasing and maintaining your hot tub or pool. From the day I walked into their store to the professional delivery and my return for professional advice has been a 100% pleasurable experience. Life is so much better with a hot tub.

Excellent experience purchasing a Softub from Alyre! Very professional, informative, and enjoyable…read moreexperience all-around. Loving our new Softub and grateful to have a Softub store in the area for future needs - thank you!

This review is specifically for Alear (I may be spelling that wrong, so my apologies). I've…read morerecently been given the opportunity to get a used hot tub from a friend. She was beyond helpful with answering many questions about spa maintenance and what to look for, even though it was evident I was not going to be buying one from Coastal. It's that kind of service that will ensure they get a recommendation from me to others who are in the market to purchase a new spa. She went above and beyond. Thank you Alear!

Garrett was so helpful and professional when I needed help with my pool chemicals. I really…read moreappreciate how he explained things step by step and gave me the confidence to do it myself. My pool looks 150 % better!

Kyle at Leslie's Pool Supplies is just the best! He is so helpful and gives great instructions to…read morecare for my spa. He really knows his stuff and is very professional! Products may cost a bit more but so worth it to have your water tested and get the items you actually need to keep your water balanced.

Had a backwash issue during a SLAM. Emailed Mike over the weekend and he was able to make time to…read moreget to my house on Monday. After fixing that, we found a couple more minor issues. Mike stuck around to get them working properly and then emailed me the next morning to check if everything was good!

Excellent and speedy pool repair service! Really fair prices. Would definitely recommend!read more

We purchased a Endless Pools swim spa from Lifestyle Outdoor…read more The salesmen Camron was very helpful before, during and after the purchase. We are happy! Thanks!

Purchased a hot tub in November of 2025. Received great service and help from Camron. Very friendly…read moreand knowledgeable and no pressure. My wife and I are enjoying the hot tub and recommend this store

Honest, great service and competitive prices. I built my…read moreown pool with the help of DIYpoolsandspas.com . I had never built a pool before, so I had no idea what I was doing. For my pool equipment, I shopped all over SoCal and found DPM was easy to work with, made helpful suggestions that saved on cost and their bids were among the lowest I found. It has been a year since I finished my project and I've been back for set up chemicals and supplies several times now. I am amazed at all of the products they have in their showroom. From pool floats to chemicals, filters and pumps to o-rings and repair parts, if you need it for a pool, they have it. I can say, without exception, that I have been impressed with every interaction that I've had with this business. I don't write a lot of reviews but I'm happy to guide my neighbors to places that I know are treating people well. You won't be disappointed.

Great people. Competitive pricing. There are closer places to me - but these guys are the most…read moreefficient and have everything I need, always in stock.

It has taken me MONTHS to write this, but I was waiting for our full yard and pool area to be…read morecompleted and here we are. We got quotes from several pool remodeling companies and Smart Swim came in right in the middle. We are strong believers on "you get what you pay for," and opted to go with them even though they were not the cheapest. From beginning to end, the guys at Smart Swim were easy to work with and truly wanted our project to come out great. After 30 years, it was time for our pool to have a remodel! Through the remodel, it was uncovered that we had many severe leaks, down to the rebar that needed to be fixed in some areas. Sam was great at making sure we understood the severity and that we were okay with any new costs that needed to be added. Not only did they do our pool, but also installed turf by the pool area and put pavers all around the pool and yard area. We also got the new gray gate installed from them as well, to replace the wooden fence in the yard (between the pool). **Noting that the perimeter wall/wooden top was painted black and sanded/stained by a different company. We truly appreciate their hard work and even when we had an immediate death in the family during their time working on our project, they were very respectful and gave us some space as needed. BIG THANK YOU to Shai that really has the ultimate patience and knows how to give amazing customer service!! You all are lucky to have him on your team!

I cannot say enough about Adam and his commitment to quality and his customers. He is totally…read moreresponsive and made the entire process of rebuilding my pool much easier than I thought. His attention to detail is something to behold. Five stars.

Communicated clearly when they could come out. Communicated the time period when they would be…read morehere, and then when they were on the way. Courteous service man (Ray) that quickly diagnosed the issue. Doubled checked with the home office. Provided a quote and said he had the parts on the truck and could do the job. Offered to repair then or to think about it and let him know. Did it then and we have our hot tub back on.

Paradise Pool and Spa offers excellent customer service -- Jeff Mora is an excellent communicator,…read moretheir services are prompt and competititvely priced. I can't recommend them more highly!

Truly terrible work and they can barely answer the phone or return a call…read more The spa they "detail cleaned" looked like it was used as a mud pit prior to delivery. It is so incredibly dirty. They also reassembled all of the paneling on the outside of the spa incorrectly and damaged large portions of it. I now have to replace a ton of it and reinstall it myself. The person who recommended this place to me told me it used to be run much better when the father owned the place. I guess it's the son who took over now and isn't living up to the previous standard. Overall just a terrible experience and seems to be a very poorly ran business.

After talking To Mika he was very helpful for my spa problems I would definitely recommend them for…read moreservice and supplies which they carry a much larger abundance than I expected.