Great prices, great service, and they always have whatever I need! Can't go wrong going to this place.

The 5 stars this business gets is well deserved!! I bought a duckie pool thermometer two days ago. I went to check the temperature of the pool today and found the duckie thermometer had an issue! Frustrated from the pool heater breaking down and having to rely on the solar blanket to heat the pool, I returned the thermometer for a replacement. Z who was so sweet, kind and patient with me two days ago, questioned the thermometer that I was returning. He felt it was an old one! I became indignant and appalled that he questioned its age when I had just purchased it. Yet, graciously, he exchanged it without anymore inquiry. I left hurt and mad that he even doubted me. When I got home, my husband who was in the pool with my 2 year old grandson, asked me why there were 2 "duckies" in the pool? Horror set in! I asked him what he was talking about? He pulled up two duckie thermometers! The blood drained to my feet! I realized I had picked up an old thermometer that had probably got stuck in the skimmer basket and got dislodged when the pool guy was here today? One I thought had disappeared from the pool for months!! I immediately called DPM and spoke to Z. I offered to return to pay for the replacement!! OMG!! He was so gracious and told me I didn't need to! If I had no use for it, I could just return it!! His kind gesture simply assured me of basic human kindness and understanding!! He did not make feel embarrassed at all!! I will continue to advocate for this business!! Thank you Z!! This was truly a humbling experience!! read more

Starting to maintain my pool myself. My pool sweeper wasn't working. Called DPM and the guys rebuilt it in 5 mins. Parts very reasonable and no charge for labor. They won my business and will be buying all my pool supplies here. read more

Professional store they have everything in stock available you don't need to explain just tell them what is the error code on your heater and they will give you the correct part and explain how to install unbelievable from knowing nothing about Heaters to fix the heater in 20 minutes. Save your money and your time Thank you Discount Pool Mart team Great inventory and great staff. read more

This group is always professional and courteous when I go in the store. They offer a lot of great information and are always looking to make sure you get what you need. They will even tell you not to buy something if they don't think you need it. Great customer service and the knowledge I get from them is top notch! read more

Do not go to any other pool store. The staff at Discount Pool Mart is fantastic and very knowledgeable. They are friendly and make sure that your pool needs are taken care of. They also have every part you need, and their prices are very reasonable. Support local,l not the big box stores! read more

These guys are outstanding very knowledgeable and happy to help. Z and his crew seem to have a lot of experience with pools I had an issue with my pool motor it was oversized and the filter could not handle the additional pressure I had a few pool companies come out and could not figure out the problem. Z immediately asked about the size of my filter and suggested a larger one. Long story short that was my problem I needed a bigger filter. They are now my go to pool supply store a lot cheaper than Leslie pool supply, I'm very happy with their service ! read more

I had an appointment to have some equipment upgraded. After waiting a couple of weeks for the appointment, the technician did not show up and no one called to reschedule. I guess they don't need the business. 4/8/24...This is an update to my previous review. I am increasing the rating from one star to four star because Discount pool mart did get back to me a couple of days later to apologize for the no show tech. They came out quickly and repaired my heater. They were competent, professional and charged me a reasonable fee for the repair. They also provided me a timely quote for additional upgrades to my system. I have not yet decided when or if I will go ahead with the upgrades. read more

Like so many others I used to drive all the way to the Valley to go to the old DMP. I was thrilled when they opened in Simi. This store has prices cheaper that Amazon, Costco, Home Depot and Lowes and they know what they're doing. Got a problem with your pool, cleaner, pump, filter, water etc...? Bring it in and let them help. BTW Abel really is awesome. I need a receipt from last year to file a warranty claim for my disintegrating pool cover. I couldn't find the receipt and called DPM as a last resort. No problem. Drove down and picked up the reprinted receipt. We are lucky to have them here. If you're not a customer give them a try. Let's support them and keep them local. read more

These guys are absolutely the best! Z and Abel are friendly, knowledgeable and very helpful. We needed a new variable speed pump and a salt cell chlorine regenerator, along with a new timer. They sent Jock, who was very professional, detailed and who patiently explained how to program the system. We were so grateful to have such expert guidance. read more

Stopped in after visiting a big chain pool supply store up the street and so glad I did. They tested my water and had the kit I needed. A guy named "Z" behind the counter was very helpful answering questions about pool sweepers and local pool maintenance services. This is definitely my go-to place for pool supplies and advice in Simi. From the clientele in the store, this is clearly the place where the professionals go for their pool supplies. read more

I called Discount after having a disappointing and frustrating experience with another place in town. "Z" was so helpful and knew exactly what needed to be replaced, he had the part ordered and installation scheduled in minutes. They actually finished the job before my scheduled appointment a little early and called to see if I would like them to wait until the appointment time or come over right away. read more

Always great helpful and friendly sales people that know products they sell. Help you load heavy items or product

I have been shopping at DPM for 30+ years (originally with Ludwig, a.k.a. Grandpa Ludie) and I won't go anywhere else. They are the best!

Very helpful and knowledgeable! Definitely worth my drive from Thousand Oaks for my pool motor.

A very customer friendly operation! Late on a Saturday afternoon I brought in a bad motor with the attached housing. In less than an hour I left with everything I needed to install a new motor, the new motor and the attached housing for less than most places charge for just a motor. It was obvious from the other customers that came in while I was there that I am not the only one they treated well. read more

I just wanted to leave a comment about the last job (repair of my pool heater) that DPM did for me, about two weeks ago. Your tech Sam came and made the diagnostic in less than a minute, replace the deficient part (membrane) and installed a switch so that the heater is not powered all the time, but only when the pump is on. Work was very professional, price was as announced on the phone and before the job was started. I highly recommend DPM and certainly Sam for his professionalism and great work! Samuel Mayman Woodland Hills CA. read more

I love to go to this story because it's very organized You can find anything you want. plus. Amazing customer service. The best management. I love to recommend one of them he's name. ( Zee ) great attitude. read more

I gotta be real... Leslie's Pools is for fools. I mean, many of us have been there as amateur pool care-takers, and have a story to tell about nearly being taken advantage of on the premises. Lesile's is great because they'll give you a million free water test bottles to keep you coming back for a water analysis and step by step treatment plan. You'll walk out of there with your cute little test bottle, print-out, and $299 worth of special chemicals with names like Daily SuperSkrubb, Leslie's Pool juice (hourly additive), UltraMegaKleeeeer, AlginatorXXX, LesKleer, and LeslieCon.... ditioner, and of course the IV drip Banana bag-like treatment for a pool (you don't want to have to go there...We're talking possibly thousands for that type of infusion). How I ended-up here: I purchased a house with a pool and thought I could do all the gardening myself and get a pool guy. But the owner selling me the house said "Oh no, it's the other way around... You're insane, you have no idea...You can't do ALL THIS gardening yourself! (as he pointed to all the trees and bushes). But, you CAN take care of this pool yourself. I'll show you how." (Thanks Dustin!) I had absolutely no clue what I was doing but the owner was nice enough to go through the entire process of checking the pool and cleaning the DE filter. I was kind of overwhelmed with information and later I had to try to remember it and do it all again by myself like a big boy. I found myself at Leslie's Pool Supply because it was right down the street and open a little later. If you go into one of those shady blacked-out massage parlors... Then you probably have an idea of what you're getting yourself into. But I had no idea with Leslie's.... I was clueless. I got myself into a situation where my pool turned green and my wife freaked-out. It was kind of scary looking and I was maybe - not thinking clearly. So next thing I know, I find myself at Leslie's Pool Supply. I did the whole water test thing with Leslie's and realized how much money all the chemicals cost. I left there feeling so violated but figured tomorrow is a new day, so.... Discount Pool Mart had just opened at the time and I remembered buying salt and acid there. I was shocked at how much of a difference in cost the basic pool care chemicals cost at Leslie's versus Discount Pool Mart. So, I decided it wouldn't hurt to have my pool be green for another day and go to Discount Pool Mart to see what they say. I ended-up buying all the chemicals I needed there, for MUCH less and have continued to save so much money on parts like DE grids, hoses, gaskets and fittings. I do all my pool supply shopping at Discount Pool Mart now. I can't imagine going to Leslie's again unless it was some kind of emergency or something. Not only are the prices way better here, but they have such an amazing inventory of parts and the ability to get you anything you need. They have other nearby stores they can get stuff from. They also do everything Leslie's does. So they will test your water for you, tell you what to do, and they can even clean your DE filters for you if you want. I have learned so much from these guys over time. They are always friendly, easy-going, and very helpful. Narek is super cool always takes care of everyone. Carlos is awesome too and always so helpful. These guys are the best and I highly recommend them if you own a pool and live in Simi/Moorpark. read more

I can't begin to say how great this place is!!! Narek really went above and beyond my expectations as a customer and his knowledge of pool equipment and willingness to help really speaks to his desire to provide the best customer service possible!!! I discovered Discount Pool Mart last summer when I I needed to replace my Sta Rite filter cartridge. Not only did they help me find the part that I needed at a great price, but they also gave me free advice and made sure I felt comfortable with my purchase. However, they really surpassed my expectations yesterday (4/2/21) when I went in to purchase a new electronic board for my Sta Rite Heater. Narek was more than helpful in this matter. Not only did he give me advice on how to replace it, he even offered to come to my home and replace it for me (after he saw the concern on my face about not being able to do it myself). I really didn't expect that from this store or from him. Shortly after my visit to the store, he showed up at my home and quickly replaced the electronic board. However, after the board was replaced there was another issue, the Stack Flue Sensor was faulty. Luckily for me, he had come prepared and had a brand-new Stack Flue Sensor on hand. He replaced that for me, and my heater was now working flawlessly. Not only am I grateful for the wonderful service Narek provided, but I'm also very happy with store's low prices, they rival that of those found at Amazon and come with free advice and great customer service. If you need pool supplies and parts, there is no need to go anywhere else, not only are their prices very low, but the customer service is the best. I highly recommend Discount Pool Mart and Narek and his team for everything pool related. read more

Discount Pool Mart - Simi Valley - Faulty Electronic Board - Hot Tub & Pool Near Me - Simi Valley, California

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This is my second review of this place. Here is why I go there. Because they are the best. Best prices, best stuff, and best staff. Matthew, Nourek, and Carlos are superstars. Why you should go there? See above. That's all there is to it. Bada bing, bada boom. Thanks DPM! read more

The guys here are very knowledgeable and informative. Great customer service.!! The best in Simi.!! Ask them about the pooper scoopers special LoL read more

Just went to Discount Pool Mart for first time. I will return from now on. Service was very good. Staff is very knowledgeable and nice.

These guys are awesome. Was having trouble finding a small part for my pool filter and checked here last. Not only did they have the part I was looking for, they just gave it to me. Bye Bye Leslies, I will now get my pool supplies from these guys from now on. read more

Most importantly, this location has better pricing and a huge variety of products. Their staff know their product and guide the customers well while providing good service. It quickly became my go-to pool supply location. read more

I just bought a 1400 pool robot cleaner from these clowns. Turns out it does not have a fine filter that is needed to catch algae which they told me it had. The wifi does not work. I called to explain this and they played phone games hanging up on me, i could hear laughing before they hang up. I will dispute this with my bank since these idiots will not act like adults and resolve the issues. Buyer beware these guys are crooks! read more

This place is a gem, and the best. The service level and knowledge from the staff is outstanding. I have been going here for about 9 months now and continue to be surprised by how much better the experience is versus other stores in the market. Keep up the awesome work here, we home owners trying to be our own pool men appreciate it! read more

I'm a new pool owner working with a old pool. The staff took the time needed to assist me with getting the right pieces I needed. Great customer service and they care about what's right for you and not just selling things. It was refreshing. I'll be going back here for sure. read more

Purchased blower for jacuzzi turns out they sold me the wrong voltage unit. Returned to the store within a hour and twenty minutes and I told them that unit stopped working within 20 seconds or so and I was told that it should have purchased the higher voltage unit When I purchased the unit I clearly was asked what voltage and I said I did not know but I described the wiring as two wires and a ground and was instructed by the counter sales that, that is 110 and was sold a 110 unit Needless to say that was incorrect and it failed so they sold me a 240 unit for another $235.00 and said they would talk to the manager and to leave the 110 unit and would get back to me as far as a store credit or refund Well after going there 2 times in person and calling 3 times and then finally going there today, and they said sorry not our problem and was handed the 110 unit back missing the paperwork and mounting bracket not very customer friendly considering I was willing to be responsible for 50% of the mistake I guess they don't stand behind the sales read more

Great service and installation. Everyone involved is very knowledgeable in the products and installation of pool equipment. Great to have them in Simi Valley. We now have a legitimate pool store in Simi Valley that we can go to for great Customer service ! Chris N. read more

Top notch service, price and advise. This store stocks all the parts needed to fix my pool cleaner. There is a huge inventory of brand name parts and high quality generic substitutes for every budget. Every time I visit the store I see pool pros picking up their supplies. I established a chlorine and acid service so I can get highly rated Hasa line for a fraction of what I would've paid at Home Depot. The way it works is the store requires a small refundable deposit for yellow plastic crates you see in pool pros' trucks and then you bring back your empties and pick up filled bottles. I like that the plastic is re-used. I fix my own pool equipment but you can drop off your broken pool cleaner and they fix it for free - just pay for parts. Chemicals - probably the largest line up of different manufacturers. These guys have everything from algaecides to pool clarifiers to water conditioners. read more

We just moved to the area and are new pool owners. Our 1st visit with Narek was very informative. He took his time to answer our questions and gave us recommendations on how to fix the imbalances of our water levels. Daniel & Alex helped us on our second visit with our pool vacuum. Daniel opened it up & replaced the broken part on the spot. Besides their excellent customer service, they never try to upsell you on anything you don't need. They are very honest, knowledgeable & friendly. Customers for life! read more

These guys are great! Very knowledgeable and helpful. First time taking care of the pool myself and they told me exactly what I needed.

Great service, very helpful and good prices. Always check my water and set me up with what I need for my pool. A+

I've had a pool for almost a year now and Discount Pool Mart has been my go to location since day 1. The staff has been great about answering my stupid questions, helping me solve problems, and has been extremely good about giving me what I need without trying to charge me an arm and a leg. I can't say enough good things about the Canoga location and thrilled to have them in Simi Valley. read more

I can't say enough good things about Discount Pool Mart! The guys were so helpful. We were repainting our pool and weren't sure the supplies we needed. They didn't try to sell us unnecessary supplies that other pool suppliers do for a bigger profit. They also put us in contact to a professional that knows everything possible about pool paint and painting. Just all around nice staff. We will ONLY use this business from now on for all of our pool needs. read more

This store has just about anything and everything you might need for your pool. No attitudes here. I was a little unclear about the part that I needed. No problem. They answered my questions and I was able locate the part. Huge inventory. Easy location. Just west of First Street and Los Angeles Ave. I am very pleased to have a new "go-to" place for my pool needs large and small. read more

Discount Pool Mart is my go to for pool supplies! The guys there are very knowledgeable and can point you in the right direction. They helped me out with my pool when it kept getting algae, they told me what to get, and it worked like a charm! They have everything pool related you could ask for, from chemicals to pool toys, and everything in between. And they are by far the cheapest compared to other stores around. Definitely recommend! read more

Narek and his team really know what they're talking about. They're Very informative and knowledgeable. They have pretty much all you need from pool toys to pool parts. If they don't have it they definitely can get it in the next couple days. read more

I always drive all the way to Granada Hills to get my pool supplies but I am glad they opened a new location in Simi Valley. Great team, friendly and knowledgable. Would highly recommend!!! read more