They helped us build our custom hot tub cover. Very responsive, helpful, and excellent customer…read moreservice!

Excellent experience purchasing a Softub from Alyre! Very professional, informative, and enjoyable…read moreexperience all-around. Loving our new Softub and grateful to have a Softub store in the area for future needs - thank you!

Purchased a Jacuzzi brand hot tub in September... I was informed of the massive backorder and it…read morewasn't supposed to arrive until November but pleasantly surprised when it was available 4 weeks earlier than quoted. Overall pleased with the product. Sales/service was very good, especially responding to numerous questions via email, guidance on setup, and follow up help with trouble shooting water quality over the first few weeks (all my fault). Delivery service was very good also.

As a first time buyer I had a lot of questions and some trepidation. Danny and his team went above…read moreand beyond to make sure I was comfortable and all my questions and concerns were addressed. His suggestions about how to make the decisions of which model to buy were spot on and their follow up and support has been absolutely brilliant. Without hesitation I would recommend them and would happily buy from them again.

Talk about customer service...we were looking for salt cartridges and the owner arranged for a…read morespecial delivery in one day to get it to us so we could balance the spa before we left on vacation. They made my day/month...thank you!

1 1/2-2 years ago, I purchased a $10,000 spa from their Ventura store. They recently closed this…read morelocation while maintaining their Santa Barbara store. The control panel on my spa has stopped working and I can't turn on or off the jacuzzi. At present, I have an inoperable spa. In the past 3-4 weeks, I've called them 4 times, each time getting someone different. I need it repaired, at any cost, so I can use it again. Finally, today, they told me to look up someone in my area to fix it. There is no Hot Springs Spa dealer in my area to fix it. They are the closest Hot Springs dealer. Anyway, their service sucks, and I'm left with a jacuzzi that won't work! I'd never recommend them to anyone. They don't care!

This place in Camarillo is awesome Eric and Dustin are the…read morebest Both really know their stuff I purchased the Hollywood Elite what a awesome spa. The lounge seat is incredible I would highly recommend this place for your next Spa purchase I expect a couch next time I visit. Lol

We bought our hot tub ( The Hollywood Elite) from Marquis a few years ago. We have been very happy…read morewith it and love our nightly relaxation time. We continue to return for all the maintenance supplies needed for upkeep.

I bought my Dimension One spa from Whiteswan almost exactly one year ago. Darren was my sales…read moreperson and he was very friendly and knowledgable. After negotiating a fair price for the spa, I threw them a curveball by telling them that I needed to have it installed within the next 2 days (for a big mother's day party I was throwing). They were able to accommodate my request and had it delivered, connected, filled, and running perfectly within 2 days of purchase. The installation guys were very nice and very careful moving it into my backyard. Spa has been perfect ever since. Since then, I have stopped by their store in Oxnard many times for supplies, etc. They are always friendly, courteous, and helpful. I've interfaced with Lupita and Deborah on several occasions and they are always willing to help me with a smile. In addition, I get a 15% discount on products since I bought my spa there and the prices are lower than what those products cost on Amazon! Very satisfied customer.

Truly terrible work and they can barely answer the phone or return a call…read more The spa they "detail cleaned" looked like it was used as a mud pit prior to delivery. It is so incredibly dirty. They also reassembled all of the paneling on the outside of the spa incorrectly and damaged large portions of it. I now have to replace a ton of it and reinstall it myself. The person who recommended this place to me told me it used to be run much better when the father owned the place. I guess it's the son who took over now and isn't living up to the previous standard. Overall just a terrible experience and seems to be a very poorly ran business.

Great service , Fast and on Budget , No BS great…read morework...........................................................

Rodrigo is the man! We were total ding dongs and let our soft tub spa sit for months without…read moremaintenance. It was in pretty bad shape by the time Rodrigo came around. Like, disgusting. Rodrigo didn't judge or reprimand us, but treated us with the dignity we did not deserve. He offered both physical support for repair and maintenance and emotional support to accept our failures. We're now up and running, soaking deep in that spa on the regular, and with Rodrigo delivering weekly maintenance. Thank you, Rodrigo!

These guys are amazing. Timely response, reliable, affordable, knowledgeable Nd genuinely nice…read moreguys. For all of your hot tub needs, I highly recommend Miguel.

I can't say enough good things about Miguel and Lunas HT Service. After another local hot tub…read moreservice vendor left us high and dry, Miguel came in and completely turned things around. We had converted our 2006 spa from a bromine system to a saltwater setup, but the person who did the conversion basically bailed when it came to actually helping us maintain it. We were left confused and disappointed--especially since keeping a hot tub clean and balanced takes more than just flipping a switch. Then Miguel showed up. Right away, he knew exactly what he was doing. He adjusted the salt and chemicals, cleaned out the filters, made sure the jets were working, and offered flexible service options--weekly, biweekly, etc. We picked a plan that worked for our budget, and now I can just relax knowing everything is taken care of. He's reliable, responsive, and clearly takes pride in his work. Whether it's fixing jets, doing a deep clean, or keeping the chemicals balanced, Miguel handles it all. If you need someone dependable who really understands hot tubs--especially saltwater systems--Miguel is your guy. So glad we found him.

Jose is the men ,he take care of everything I need it for my pool repair project…read more I got a good deal in the split valve that I need it Open on Sunday great!!!!!

I tried calling on Sunday about 5 times with no answer. I called during working hours . Once I got…read moreto the shop, no one was in the store. I yelled for help, nobody came out onto the sales floor. I waited for a couple minutes, an employee came out from the back room. I asked if they had a specific item. They did not carry the item and he returned back to the back room.

From the first conversation Jeff was responsible, honest and extremely helpful. Diagnosed the…read moreproblem, got the tub up and running in no time. Honest and ethical. Exactly what I wanted. Thanks again Jeff

Wow! I wish all contractors and repairmen were like Jeff. I have a twenty year old LA Spas hot tub…read morethat was leaking badly, the LED lights that cover most of the top of the spa and change color were not working (which ruins the ambiance), and the control panel overlay was cracked and crumbling. For a surprisingly reasonable price, Jeff fixed the leak and got the lights working again. He also found a replacement overlay for the control panel and texted me a link to buy it directly from the manufacturer, since it was easy to install. Jeff is honest, experienced and easy to work with and I highly recommend him and his company.

I have a hot tub that I have owned since 1987. Over the years I have engaged a few different hot…read moretub repair services. Most were good , some not in regard to price and effectiveness of repairs. About 10 years ago I saw David's truck out front of a neighbor's home. I gave him a call to set up an appointment. He came over and told me exactly what the problem was, the price and when he was available. His price was competitive and lower than others I had used in the past. Over the years he has provided professional, quality and technical service. Once I had a variety of problems he walked me through which I should fix first then perhaps wait on the others. In the end he fixed it completely. He's a patient listener, kind and extremely knowledgeable due to his long years of experience. He schooled me as to which chemicals to buy to maintain my spa. I most recently saw that my spa was leaking. I called him and he came right over the next day. Of course the spa was suddenly completely dry and showed no leaks. He had me fill the tub to its proper level of water. Suddenly it started leaking. He located the problem and fixed it I very highly recommend David for any of your spa needs.

Quick to show up, very pleased with the service. Would recommend. Been out before and I'll call…read morethem again.