In looking for a spa for our new home, I must say it has been harder than anticipated. Doing our…read moredue diligence we have been looking online as well as visiting local businesses and today I was very impressed by the education we were enlightened with and professional no pressure customer service my wife and I received today from Joseph. Not only did he answers my questions but he also enlightened me with other items I did not think of asking or even knew I should be asking. Thank you Joseph. I will be in touch after we review the brochure items you emailed me to see what spa will work best for us.

We purchased a Endless Pools swim spa from Lifestyle Outdoor…read more The salesmen Camron was very helpful before, during and after the purchase. We are happy! Thanks!

They helped us build our custom hot tub cover. Very responsive, helpful, and excellent customer…read moreservice!

Excellent experience purchasing a Softub from Alyre! Very professional, informative, and enjoyable…read moreexperience all-around. Loving our new Softub and grateful to have a Softub store in the area for future needs - thank you!

I had a good experience with this location!…read more There was a pool filter online that was the same that the store sells, but on the web it was $30 less. Several phone calls later, the person helping me in the store said he would just match it for me. They were the same product but different part numbers but he still made the exception. I though that was very nice. I would have given 5 stars if it was an easy price match, but unfortunately their policies get in the way of this. 5 stars for the employee!

There is not much you can do to improve. I've been attempting to shop this store for 20+ years. It…read moreis almost good for one thing only, which is in an emergency they may be able to help you. But it will cost you extra cash. What gets me is there consistency, for 20 years they have maintained there rude attitudes across employees towards customers. There are plenty of local options. I could deal with the over prices, i cannot deal with rudeness.

We recently bought a jacuzzi from Hydro Spa and had an excellent experience from start to finish…read more Jake helped us pick out the right model. He was patient and knowledgeable, which we really appreciated because my husband always has a thousand questions. Jake prepared us well for what to expect with the process, and his electrician recommendation was great. Delivery was faster than we ever expected. We got our jacuzzi almost a week and a half early. Because of the over hang in on our house we needed a crane for the installation, and the delivery crew was just as professional and helpful as Jake. Surprisingly the crane was much cheaper than I expected when I heard we might need a crane. We called around to compare, and Hydro Spa had by far the best pricing, especially with their 4th of July sale. They have been a family-owned business for 40 years, and you can tell these guys love what they do. We are sooooo excited! Thanks Jake & the Hydro Spa Team! Y'all are the GOATS!

I've been using Hydro Spa for years, actually decades, since I bought my first Sundance spa there…read moremany years ago. By the way, it's an excellent product and I only wish my cars worked as well as it did. But it does need maintenance work when the heater coil or motors finally, wear out. Remember, it's working 24 seven! As for Hydro Spa, they have always come out in one or two days, diagnosed the problem correctly and usually are able to fix it the same day or the next if they need to get a part. Their prices are fair (though it's been a very long time since I used any other company.) As I said, It's like maintaining a car that isn't broken, but occasionally needs expected maintenance. But the big thing is, they are honest and they fix it right the first time. I highly recommend them if you ever have a problemwith yollur spa or Jacuzzi.

This place in Camarillo is awesome Eric and Dustin are the…read morebest Both really know their stuff I purchased the Hollywood Elite what a awesome spa. The lounge seat is incredible I would highly recommend this place for your next Spa purchase I expect a couch next time I visit. Lol

We bought our hot tub ( The Hollywood Elite) from Marquis a few years ago. We have been very happy…read morewith it and love our nightly relaxation time. We continue to return for all the maintenance supplies needed for upkeep.

These guys are great. Had an issue with pool heater and a pump leak, found them on Yelp and asked…read morefor a quote. They responded quickly but told me I had to call directly. They came and diagnosed each problem pretty quickly. They arrived on time. They recommended a new heater. Price was reasonable and the installation occurred about a week later. The work took about an hour. They arrived on time. Only issue was that I didn't find out the exact time until the morning of and only after I asked.

Excellent and speedy pool repair service! Really fair prices. Would definitely recommend!read more

Great local resource for pool parts. Good array of replacement parts readily available. Price match…read morewilling too.

Love this store. These guys know there stuff. I have been in the pool industry for thirty years And…read morealways gone to the big suppliers for equipment and parts. I pay less here than the big supplier and get great service. They sell a lot of things that other supliers don't carry. Good place for aftermarket parts. J. D.

From the first conversation Jeff was responsible, honest and extremely helpful. Diagnosed the…read moreproblem, got the tub up and running in no time. Honest and ethical. Exactly what I wanted. Thanks again Jeff

Wow! I wish all contractors and repairmen were like Jeff. I have a twenty year old LA Spas hot tub…read morethat was leaking badly, the LED lights that cover most of the top of the spa and change color were not working (which ruins the ambiance), and the control panel overlay was cracked and crumbling. For a surprisingly reasonable price, Jeff fixed the leak and got the lights working again. He also found a replacement overlay for the control panel and texted me a link to buy it directly from the manufacturer, since it was easy to install. Jeff is honest, experienced and easy to work with and I highly recommend him and his company.

It has taken me MONTHS to write this, but I was waiting for our full yard and pool area to be…read morecompleted and here we are. We got quotes from several pool remodeling companies and Smart Swim came in right in the middle. We are strong believers on "you get what you pay for," and opted to go with them even though they were not the cheapest. From beginning to end, the guys at Smart Swim were easy to work with and truly wanted our project to come out great. After 30 years, it was time for our pool to have a remodel! Through the remodel, it was uncovered that we had many severe leaks, down to the rebar that needed to be fixed in some areas. Sam was great at making sure we understood the severity and that we were okay with any new costs that needed to be added. Not only did they do our pool, but also installed turf by the pool area and put pavers all around the pool and yard area. We also got the new gray gate installed from them as well, to replace the wooden fence in the yard (between the pool). **Noting that the perimeter wall/wooden top was painted black and sanded/stained by a different company. We truly appreciate their hard work and even when we had an immediate death in the family during their time working on our project, they were very respectful and gave us some space as needed. BIG THANK YOU to Shai that really has the ultimate patience and knows how to give amazing customer service!! You all are lucky to have him on your team!

I cannot say enough about Adam and his commitment to quality and his customers. He is totally…read moreresponsive and made the entire process of rebuilding my pool much easier than I thought. His attention to detail is something to behold. Five stars.

The customer service here is just off the charts. There are loads of considerations when buying a…read morespa and Robin was just brilliant at listening and gauging what was important to us and matching that up. The installation - including having to cut out part of our deck and redoing electrical - all went so smoothly and everyone was so knowledgeable, attentive and helpful. And anytime I have a question or need help Robin has been so beyond generous with her time and with handing me products etc. Just a lovely experience from start to finish. Super team at Pacific Spas & Sauna

The moment we walked into the store we were greeted and enjoyed a tour of the spas without a hard…read moresell. Robin, (a delight) had me get into one (sans water) and stretch out and I fell in love immediately. We had a fun experience while shopping and decided on a jacuzzi. Greg is the great, friendly, knowledgeable guy who handled the delivery and set up. It all went smoothly and we know have our dream jacuzzi!!!