Its funny that my TRUTHFUL review has caused such a back lash from these new posts when no one had…read moreever mentioned this place before. I guess by that rationale, my 100 other reviews must be bogus too!!! Wow.
I feel that I have to defend my review and articulate it in a manner that will be clear that I am NOT out to ruin their business, only to state the facts of what happened to ME. I am very happy to hear that they are doing a better job at providing people with a better level of service than I received, but it does not change my opinion. Sorry.
When I initially went in, Shenny quoted me a price and how many treatments I would require during our meet and greet. I was told I would be done my armpits in about 4 sessions and I would probably require another touch up in the interim. I was told to come in at 4-6 week intervals, which I did and that she would monitor my progress. I don't know how someone can monitor progress when they don't do all the treatments, on 2 of the 4 occasions, Nina did my treatments, again fairly quickly. Also, no test patch was ever done to determine the level of heat my skin can tolerate, these levels are known as Joules.
I had mentioned my concern to Shenny about the fact that there was minimal hair reduction on my armpits even though she considered me to be an excellent candidate, fair skin with dark hair. After this exchange, was when she told me to start waxing (see my previous post) and that I will require an additional 3-4 sessions to complete the laser treatments which would have cost me, at that time another $300-400. She also suggested that I do a couple of sessions for my upper lip, since her prices were so "reasonable" I declined, somewhat offended as I am not man hairy, I felt it was not appropriate considering her new treatment strategy.
Jenny D's filtered review is accurate, but perhaps she is a liar too?! I also was interrogated about other spa's I went to and how much I paid there. They pushed these "Matis" products on me which were insanely expensive but I refused. Also, if you are a visible minority, you don't get any special treatment, this is from my personal experience and in the few times I attended, I noticed she was extra sweet to her caucasian clientele. My friends, some of whom are Arab and East Indian also bailed on her for the same reasons. East Indians have a very tight nit community and what goes around comes around.
Shenny and Nina are nice ladies, I agree! I question their ethics and knowledge of the laser industry. Laser hair removal certification is NOT REGULATED by the province of Alberta, in fact most aestheticians are NOT certified and still work in salons, spas and medi-clinics. Almost anyone can attend seminars and receive certificates as long as they pay! Just some food for thought next time you want to have laser hair removal. Many lower end/used/refurbished machines are available on-line and are often purchased or leased by under qualified technicians who want to make fast, easy money, they take a weekend course that teaches them the basics and they set up shop at a salon who will rent them space or perhaps in their basement. This is why you find so many groupon, dealfind, or teambuy coupons on line for these types of establishments!
I hope this puts into perspective what I paid for and what I received. I believe that if these other posts are having good results, than great, carry on going there and tell the world, scream it out from the roof tops!
But, there is a but, a BIG ONE...I find it hard to believe that the average customer knows for a fact that "Shenny and Neena always use the strongest disinfectant after each client, making sure that there are no transfer of germs or viruses through the use of equipment and supplies." I'm just saying, thats just something the average client doesn't know. Really, you only need one part bleach to 9 parts water to kill bacteria so I can't truthfully say I would know what the strongest disinfectant would do any differently? Perhaps if I was a nurse I would know this?
Seriously.
