Excellent skilled massage therapists! (believe me, there are some bad ones in this city, just see…read moremy other reviews) Been here about six times and each time the Therapist is better than the last. Friendly reception staff, nice clean establishment. Locker, robe, slippers, use of steam room and all kinds of lady amenities.

Curse my procrastinating ways!! I knew well in advance that the hubby was going to have to engage…read morein a "telecon" with his work right smack in the middle of one of our Calgary getaway days. Had I thought about doing this even one day ahead of the meeting, I would have been able to book a blissful 90 minute service with super skilled therapist "Emily" versus the 30 minutes of what was left of her time when I called a mere 20 minutes before! The facility is small but perfectly cozy and amenable to all of your needs including organic teas (with the coolest steeping devices I have ever seen and that is coming from a "tea snob"!) and cookies in the waiting lounge, five shower heads in the stalls (that was a first for me) and a scrumptious steam room with what smelled like a combo of rosemary and orange oils sifting thru my senses. None of this would have mattered however if the massage I booked were lousy. Quite the contrary, Emily was...and I say this with a decent amount of experience behind me in this regard, thee BEST massage I've ever had hands down (no pun intended)!!! Not only was the pressure just precisely what I needed for my chronically aching lower back, she used no annoying elbows or otherwise jolting body parts to make her point. Here's the huge kicker: I ordinarily find any sort of conversation beyond "how's the pressure?" during a massage to be the opposite of relaxing. I actually had a good conversation with Emily *while* being perfectly relaxed; didn't even know that was possible. Though with the exchange rate, the 30 minutes + facility use was on the steeper end, this was definitely a "you get what you pay for" kind of deal that was for the best. And besides, I was on vacation! Such a shame I live 25,000km away.

Ganna was personable, highly intelligent, very professional, knows all spots, as she should, and…read moreincluded the feet all the way down to my ticklish toesies, lol. I really thought it was a breath of fresh air from other massage's I've had in Calgary. Definitely going back to see her.

I didn't know what a good massage was... until I met Dani! I was putty in her hands! She listened…read moreto my massage needs, was knowledgeable and confident. I would recommend her to anyone who asks! My only constructive criticism would be a larger face/ donut pillow. Otherwise, amazing!

I'm not one to write reviews (and never have in the past), but feel compelled to in this case…read more Let me first say, I've been using Skoah products for a year now and they are great. The facial experience, however, that I had at the Westhills location was anything but. After explicitly stating that I wanted an experienced service provider when booking an appointment I was paired with someone who has been on the job for three weeks. While I respect their training they receive I have had several facial at Skoah and elsewhere and know when the service provider is confident in what she's doing and when she is not. This service provider was clearly experienced and lacked confidence. She did not check in with me about pressure, did not walk me through the products being used or why, and was uncertain about what she was doing, at best. I stop the treatment halfway through and asked to speak to a manager. When I expressed my concern is the response I got was, "I'm sorry you feel that way." There was absolutely no effort to compensate me or to remedy the situation in anyway. When I asked to be put in touch with the owner I was given a generic email address and a 1-800-number. Not only did I leave with incomplete, poor service but also a poor attitude and completely unacceptable levels of customer service.

I visited Skoah for my first facial ever, and was so pleased with every aspect of my experience…read more The staff were very professional, knowledgeable and helped me feel relaxed. I was given clear explanations of all the products used on my skin and never felt pressure to purchase anything. I left feeling rejuvenated and it showed on my skin! I will certainly be back and will recommend Skoah to others.

I had a massage and Hammam treatment here and I would not recommend it. The Hammam was okay, not…read moregreat. The massage was hands down the worst massage I've ever had. I've gone for many massages, often once a week or every two weeks to a reputable upscale spa downtown, so I do know what a good massage feels like. This massage felt like they had never had any formal training and didn't understand how to knead muscles. I was so unhappy I stopped midway through and left. The masseuse did not ask me why I wanted to leave early. When I was leaving, I had planned to say something to the owner but the masseuse was nearby and I felt uncomfortable. However, I did make a point to call the next day and speak to the owner. I told them my experience and they said they would look into that masseuse's skills etc. I was not offered money back or anything. I discovered multiple bruises on my legs from this massage. The owner is nice but lacking customer service skills I would not recommend this place. There is a better Hammam place in the south that I prefer and I would recommend the Fairmont for massage. And this location sucks.

I am so happy to have found this place!!…read more My husband recently booked me a Moroccan treatment here and let me say, this place is a hidden gem!! I had hands down the most relaxing experience of a spa ever! I had the Dilek (I believe her name was) for my treatment and she scrubbed me sooo clean and gave me such nice massage through out with moroccan rhassoul clay + argan oil! When she was scrubbing me, she came over to show me the skin that came off my body, and I was slightly mortified to know how much dead skin came off! Also, the room that you go in is absolutely dreamy as well! You lay on a huge marble slab. Sooo luxurious! All in all, it was an amazing experience! I even met the owner as I was checking out and she was such a sweet woman. Can't wait to go back, and hopefully bring hubby with me next time.

Bad customer service. Very rude front of house lady. They even forgot I was there for an…read moreappointment.

This salon does not care about their customers, at all. Speaking as someone who has supported this…read moreestablishment since it opened in 2010 because my hair dresser and friend has worked there off and on during this time. They appear to only still be operational because they are owned by a much larger corporation in Calgary. It is never busy - for good reason. There are so many salons to select from in Calgary who are independently operated and understand their bread and butter comes from serving their customers well. Take your business and your time elsewhere.

I had a $150. Gift certificate but that would only allow 60 minute message. Hands on it was 45…read moreminutes I was told of the 60 Minutes you're paying for 15 minutes of that is the time it takes you to undress and redress.

I had a gift card, so I was excited to go for a massage. Mida was wonderful, and I'm happy with the…read moremassage. If you are sensitive to strong scents, don't go here. The whole place smells. I know this is a personal thing, but I won't go back. I had to go home a have a bath and wash my clothes. I could have done without the upselling, as well. Seriously, why can't we just breathe clean fresh air?

i absolutey love this place because of how funny and nice the ladies are working here. they always…read morehave something to say that is so positive. my pedicure looks amazing! i think the vibe is super good and very mellow but always has a good mood set to it.

I will never be back. The owner is rude and doesn't listen or apologize. Shes constantly over…read morebooking the girls and rude to the staff. She charged me $120 for kids nail art with no warning and no apologies. She actually stood at the counter and argued with me in front of everyone after I told her to stop and I'll just pay the bill. She didn't stop and then had the gull to walk away from me and tell me she was done. Zero responsibility. The only reason I was going there was for Olha. She's incredible and so is her work. I will never be back which is too bad considering I was referred by a friend and now referred 4 people there

DO NOT GO HERE! been going here for over 4 years. Management does not know how to treat their…read moreclients with respect. Their bookkeeper lost a payment for my services back in 2018 which is outrageous to retrieve after so many years to proof them wrong. Management preferred to be argumentative, rude, classless instead of owning their mistake. After so many times going in they decided to charge us for a service that was paid in full back in 2018. The massages are not worth the price. Massages are not anything special you can find a better place that will know how to treat their clients specially loyal clients.

Planned a couples massage for the lady and I. Thought this would be a good spot near lake…read moreBonavista. The so called "spa" is located on the second floor of the strip mall. So I suppose it's in the vicinity of the lake side. The now realized exorbitant price for a massage here offers no change rooms, no robes, no teas, no private relax area, no shower, nothing that would constitute this place being able to be called a spa. The massage was mediocre. I booked a therapeutic which was more a relaxation with the added cost. My areas of concern were barely addressed. The beds were comfortable and they did offer a plastic cup of water. They advertised direct billing to insurance providers and we did not receive this either. I regret coming here.

This would have been 5 stars except for my experience with one stylist. My usual stylist wasn't…read moreavailable. The one recommended seemed competent, but I found his attitude extremely arrogant and snobby. He doesn't really care about what you want, or your lifestyle. He doesn't care whether or not you will be able to style your hair at home following his work. He doesn't care about the issues you're having with hair loss, etc, but know that if you talk about this, he will push you to spend a fortune on very expensive store products that make no difference at all. He is very arrogant and seems to think his skills are over and above. You will look runway-ready when he's done with your hair, but unless you're a stylist yourself, you will likely not be able to duplicate the look at home, in fact, you will struggle with it every day. If I return to this salon, I will 100% avoid this stylist.

Great! It was my first time there. I have thick medium length curly hair and have been looking for…read morea hair salon. They first washed my hair, massaged my head and put my hair in a towel. They then combed it out with a wide tooth comb (which are great for curly hair), and Rachel, the one who was cutting my hair, found many curly hair products which I thought was a nice touch. She gave me suggestions and never pushed, and I really enjoyed it. Amazing service, going above and beyond and I will definitely be coming back! I recommend it to anyone who wants a haircut.