They weren't taking any ordered for a few months. They were already full for the next few months. O well :( maybe next time

I am not very happy. A place that sells cakes this tall should have appropriate boxes. It was sealed with plastic wrap when I picked it up and I trusted it looked good all the way around based on the side I could see. I had to spackle the blue from the lid back to the cake. The handwriting on top seems sloppy and this is not how writing is portrayed on the website. Also, I thought it was going to be fondant-decorated since the cakes on display were fondant and I specifically asked if the fondant would get dewy in the fridge. Finally, I ordered vanilla filling, but since this was my first time ever ordering a custom cake, I didn't know I needed to specify buttercream or bavarian cream, nor was it asked for clarificafion by the person taking my order. So the filling was also not what I expected. The funfetti cake tasted good, and the shells were beautiful and very realistic. 3 stars instead of 2 since my daughter still loved it and the design/color matched my request, but room for improvement and customer satisfaction. However, for the price I paid, this is pretty disappointing. read more

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I stopped by to try their in store individual options. I bought a red velvet cupcake with cream cheese frosting. The cake tasted like red dye 40 drenched in sugar. I have had many red velvet cupcakes and they never tasted like red dye 40 because they didn't use red dye 40. It was a $4 cupcake so the use of a cheap dye makes sense. If you are sensitive to red dye 40, be awake this shop uses it and take appropriate cautions. The employee was nice but I got a vibe she didn't want to be there. It is a cute shop with cute cake designs but the red dye is something that will prevent me from returning. read more

Sugarbee's cakes are a beautiful reminder of the great times we had and love we got to share with others through their amazing cakes and pastries (presentation and flavor) on birthdays, holidays and especially one of the most important days of our lives. I was touched when Sugarbee made us a free wedding anniversary cake. We got to relive one of the happiest days of our lives. Thank you Sugarbee! read more

Sugarbee Custom Bake Shop - Desserts Near Me - Redlands, California

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Sugarbee did my wedding cake and it was amazing. It looked so beautiful, and it tasted incredible. Guests raved about how good it was. I will definitely use Sugarbee again. Thank you so much! read more

Beautiful custom made cake for my husbands bday and it was delicious. They were able to accommodate my requests in such a short time frame. Very small business that also sells other sweet treats. Had to follow up a few things but other than that it was a good experience and the cake came out just like I wanted. Would order again. Thank you sugarbee! read more

Oh my goodness the design was amazing!!! Coming back for sure! This is a late review but I ordered my son's 2nd Sloth theme bday cake and my mom's embroidered cake here and let me tell you, super impressed with the baker/designer, 10 stars!!! Only comment I have is that it was so sweet and it was hard to eat... and there was a lot of it. But I am coming back for more because the quality of the design was just amazing!! Oh and when I picked up the staff was super friendly! She helped me and was inviting, I always appreciate good customer service. read more

Sugarbee Custom Bake Shop - Sloth - Desserts Near Me - Redlands, California

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The cake I got for my mom was so good!! I walked in and got one of the already-made cakes in the display which honestly looked like a custom cake. I asked them if they can write "happy birthday mom" on it and they did it in 5 mins. It was beautiful! Great combination of cake and frosting. Eventually I'd want to get a custom cake from them. read more

We had a very yummy wedding cake from Sugarbee, but a few things did fall flat throughout our process which is why I would really give them 3.5 stars. At the end of the day, the cake taste itself was perfect so I went with 4 stars for the sake of the review, but please keep reading so you can be aware of these things. We did the Medium Tiered Cake Gold Package which included a 2-Tier cake & flower color of our choice and 4 dozen cupcakes (which we upgraded to 6 dozen). At first I was hesitant on the 2-tiers and wondered if we needed 3 for our ~100 person wedding, but 2 honestly ended up being the perfect size because of course not everyone ate it and the tiers have some serious height to them! Before we ordered we also did a cake tasting which included 3 different cake and icing flavors for a total of $40. The tasting was very sizable and definitely worth it. I also liked that they just let us pick it up and eat it on our own without the pressure of them watching us and trying to sell us on it. One thing that was a little frustrating was that when we picked up the cake tasting, the woman told us that if we booked a cake with them, we could credit the $40 to that purchase. However, when we called later to book we were told that woman lied to us and they would not honor it. At the end of the day it was just $40, but I think they should have honored this since their associate said it and we were making a large purchase. Regardless, our wedding was down the street in Redlands so Sugarbee was both convenient and tasted fabulous so we booked them. I'll also note we had vegan and gluten free guests so it was great to accommodate them with their cupcake options. Placing the order was very simple on their website and we went with: CAKE: Textured with lilac (lavender) colored flowers. Funfetti cake with chocolate icing in the inside and vanilla buttercream on the outside. So fun!! CUPCAKES (You can also choose from their other non-cupcake desserts): - 1 dz. GLUTEN FREE vanilla cupcakes w/ vanilla icing - 1 dz. VEGAN chocolate cupcakes w/ VEGAN peanut butter icing - 1 dz. marble cupcakes w/ oreo icing - 1 dz. red velvet cupcakes w/ cream cheese vanilla icing - 1 dz. vanilla cupcakes w/ chocolate icing - 1 dz. strawberry cupcakes w/ hazelnut icing We had my husband's Dad and Dad's GF pick up the cake on the day of the wedding. She used to own her own bake shop and made wedding cakes so we trusted her with the transportation. When she picked it up, she also fully inspected he cake and noticed that it was a little lopsided and the icing was not placed on well at all so much so that she had them go back and fix it. I obviously never knew this until after the wedding was over, but I am so happy she was there to save the day since Sugarbee didn't deliver on the aesthetic mark. She also asked them for extra icing so she could do touchups at the venue, so something to keep in mind for future orders. The lesson of the day is to make sure you are 100% checking the cake before you walk out of the door and be critical of any changes you want made, especially on a wedding cake! Like I said, I never knew this happened during the wedding so for me I was very happy with how everything looked including the flower arrangement. The guests all really liked the cake and the different flavor of cupcakes too and the cake texture and moistness was perfect. After the wedding was over, our Coordinators also boxed all the remaining cake and cupcakes up for us and we got to enjoy it all over the next few days. I never got to try a red velvet cupcake though, those went FAST haha. We also cut a piece of cake off and froze it for our 1 year anniversary next year. I'm already looking forward to it! read more

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I am not happy at all and did not come close to meeting our expectation. I ordered a specialty cake for a graduation (cost $320). First, they had no boxes that fit a tall two layered cake which left the cake exposed. The cake was immediately put in the refrigerator until the next day. The top cake started to slant, the decoration bled into the frosting, frosting was not smooth in areas and the red color faded. I asked for Bavarian cream filing in one layer and got vanilla. One decoration fell before serving. I was so embarrassed that I did not even serve the cake that day. It went back in the frig until the next day when we cut it and realized issues with the cake itself. The vanilla cake was dry and the filing was wrong. At their request I sent an email with the issues and asked them to review and respond. No response, so I called. I am not sure who I talked to, but she said that she didn't need to respond to my email, and that they had cameras and the cake was perfect when it left the bakery and that it WAS MY FAULT. The pictures that I sent showing them what I was talking about only confirmed to them that it was my fault. I must have left it out all night for this to happen and what do I want them to do about it. Well, that was the wrong thing to say to a customer. Got me on the defensive and voices were raised. What I was looking for is not to get reimbursed; although, now after this conversation, yes; but for them to at least have some compassion and not be on the defensive and placing blame on the customer. I will never return or recommend this bakery for any of our events. read more

Ordered online the number cake for a birthday and was able to custom color what we wanted. I called them to confirm the details of the number cookie cake and they were professional and courteous. I showed them a picture from their Instagram page for inspiration and that I wanted pink and gold colors and the cookie and cake was beyond our expectations. Beautifully made with detail and care, was a gorgeous highlight to the birthday celebration. You can walk in and purchase ready made cake and bakery items daily which is nice if you need something last minute. Will definitely purchase for future celebrations. read more

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We have ordered from Sugarbee a number of times, and the cakes have always been excellent. This last cake however, was above and beyond our imagination. We ordered a cake for my son's first birthday with a dinosaur theme. We were able to provide the team at Sugarbee the image of the dinosaurs in the theme and they provided a phenomenal cake. We went with the funfetti cake with the cookie butter filling. Our guests not only devoured all the cupcakes and the vast majority of the cake, the compliments for the taste of the baked goods are still rolling in a week after the event. They were very flexible with me as it pertained to the number of cupcakes (since some of the RSVP's came in late). We are already planning our other son's birthday with Sugarbee. The cake was picked up and we did not dine in the shop. read more

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I ordered my son's first birthday cake and asked for an "under the sea" theme. I asked for a submarine to be the incorporated into the design since my son's dad is in the navy and currently deployed and they executed my idea so perfectly ! Not only was it beautifully made, but the cake itself was absolutely delicious. The sweetness was just perfectly balanced throughout the cake. Sugarbee you have earned yourself a returning customer :) read more

Sugarbee Custom Bake Shop - Desserts Near Me - Redlands, California

I got married on October 28, 2022. We went with Sugarbee for our wedding cake based on word of mouth recommendations. Cannot express how amazing this bakery is!! To start, the tasting was so much fun. The only issue was that we couldn't decide which flavors we wanted to go with because they were ALL good. Once we decided to go with them, I was worried because I had a really specific vision for a non-traditional black/gold cake with some geometric dividers. They totally nailed it. Check the photos, it's exactly what I'd asked for, except somehow cooler. They handled transport to Los Angeles (where we live and where our wedding venue was) and the cake was in perfect condition and assembled on site without any issue. Literally, I've been to so many weddings where the cake is mealy and dry and everybody just picks at it. No. Our cake was GONE by the end of the night and guests are still raving about it. So so happy we decided to go with Sugarbee, thank you for making our wedding so special!!! read more

Sugarbee Custom Bake Shop - Desserts Near Me - Redlands, California

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Got a kick from them for my sons first birthday, smash cake, and it was absolutely adorable and made exactly the way I wanted it. The flavor of the cake was delicious. It's not going to be that moist, melt in your mouth cake, but that was fine because we wanted it to hold it shape for the design. Next time I need a character cake or something similar, I would definitely go to them. read more

This baker is one of a kind! Thier cakes are lovely and they have excellent customer service! Fair pricing and Very skilled in what they do! read more

Sugarbee Custom Bake Shop - Blippi construction cake - Desserts Near Me - Redlands, California

This shop is wonderful! Everything went perfectly. The ordering process was easy and efficient. The communication was great. And the cake turned out beautifully! We ordered a SpongeBob themed burn-away vegan cake, and everything about it was absolutely perfect! This cake totally made the birthday girl's whole weekend. Thank you all, very much. read more

Sugarbee Custom Bake Shop - I only have a photo of AFTER we burned off the top "burn-away" layer. But it was amazing and worked perfectly! - Desserts Near Me - Redlands, California

For years its always been a traddition to make my daughter a cheesecake for her birthday. Her 16th Birthday she came to me with a picture and said this is the cake I want for my sweet 16th Birthday. I gave the picture to sugarbee Bake shop and they made it almost identical. Ever scroll online and see a cool cake. Just save the pricture and send it to Sugarbee Custcom Cakes. Let them bring it to life! My go-to Cake shop! read more

Sugarbee Custom Bake Shop - SWEET 16 BIRTHDAY CAKE - Desserts Near Me - Redlands, California

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We have ordered our birthday cakes from Sugarbee for 8 years and it's our go-to! This year we've purchased a lot of ready-made items and even ordered gingerbread for a class party on very short notice. We always receive a delicious and adorable product with a smile from the staff. Ordering and payment could not be easier via instagram or phone. Recently we had an oops with our cake 30 minutes before our party and the manager came in specifically to fix it for us!! Forever grateful for you, Sugarbee! read more

The ladies at Sugarbee really know what they are doing. The attention to detail is unmatched. I have been ordering my cakes from them for over 10 years and they have always delivered exactly what I requested. I would recommend them to anyone who has an eye for detail and looking for quality show stopping cakes. read more

Sugarbee Custom Bake Shop - Desserts Near Me - Redlands, California

This place is my go-to for special occasion cakes! I've been ordering from them since 2018 - a cake for my baby shower, 2nd and 4th birthday! They always nail the design from the inspiration pic I send them. As for taste, the cake is moist! They have a variety of flavors and buttercream fillings to choose from. I've tried their keto offerings, the buttercake, and the variety Valentine box. Everything has been delicious. I highly recommend this bake shop for your dessert needs! read more

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I won't be returning, they messed up my order cupcake order and the cake sucked. I simply order 24 mini chocolates cupcakes and 24 mini vanilla cupcakes. I got 24 mini chocolates and 12 reg size chocolates and 12 reg size vanilla. The owner apologize and refund $45 for the 24 mini cupcakes. The cake was $120. The cake topper was awful, super faded and I wasn't told that edible cake topper wouldn't match same color as the image I sent them? Very disappointed in that. When leaving the store with the cake the troll toys fell off the cake. Also, my husband says the cake tasted like shit, I took a bite and was like yup not eating this. anyways, I trashed it the next day.. we won't be returning.. I don't want to hear sorry in the comments below from the owner.. have a great day. Try the cake before spending money**** read more

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Beautiful cakes and I appreciate the ease of ordering online. We have tried their naked cake with fresh flowers (strawberry flavored) and the mermaid cake (vanilla). Their cakes are beautifully-decorated and quite tall so they are good for large parties of people. The pickup process was also very smooth and easy. I will say I found the cake itself and the icing a bit too sweet for my tastes (especially the vanilla), but that is personal preference. read more

Sugarbee Custom Bake Shop - Naked Flower Cake - Desserts Near Me - Redlands, California

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Absolutely stunning and so delicious. They were extremely helpful. Right from my vision to the execution . Everything went very smoothly. They were immensely patient and took the time to listen to all my concerns. Thank you again!! read more

Sugarbee Custom Bake Shop - Desserts Near Me - Redlands, California

My wedding cake was beautiful, just what I ordered, and the cake was delicious. I will definitely be back for other cakes. read more

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Our 1st time here and made a last minute request. My family thanks you, especially Daisy for taking the order for our moms 70th birthday cake. It was elegant, beautiful and most of all, delicious! We live in the High Desert but this is where we will get our cakes. Fantastic no complaints here!!!!! Oh, the cake is the butterfly cake on the menu, the gold birthday toppers I added but the golden butterflies, and accents is a showstopper! So happy! read more

Sugarbee Custom Bake Shop - 70th birthday celebration - Desserts Near Me - Redlands, California

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First time ordering a cake from here and was disappointed. At first the cake looked amazing however, once we cut the first piece it began to fall apart. The frosting started to break off and the bread almost seemed to disintegrate. There was no flavor to the cake and the bread was so dry it just crumbled. Definitely will NOT order from this place again. Please don't waste your money ordering from here. Will never recommend! read more

Custom box ordered. Came exactly as expected. My wife loved the variety and thought the stand outs were the macarons and chocolate covered strawberries. Least favorite are the cookies. Our box had the chocolate chocolate chip. It's a dry cookie, okay flavor. The chocolate used has a fantastic flavor and great break to it. Cute little shop, easy to find and easy parking. Staff was friendly, quick response times. Only reason for 4/5 stars is the price. I do think they are a tad pricey, however you get what you pay for. Great quality!!!! Will be back and will be trying out the other macaroon flavors!!! read more

Neat cake. I ordered the buttercream, it was delicious. The girls that work there were all kind and helpful. They go above and beyond to get you exactly what you want. The cake was delicious and the design was amazing! Thank you, Sugarbee. read more

Sugarbee Custom Bake Shop - Dallas cowboys cake - Desserts Near Me - Redlands, California

Would give 10 stars if I could. Loved loved loved how beautiful our wedding cake came out. It was so delicious got compliments all around. read more

Sugarbee Custom Bake Shop - Desserts Near Me - Redlands, California

cute cake exactly what my daughter wanted!! but cute is one thing but the a lot of not are cake lovers as there over sweet or dry but everyone ate this cake and had seconds cake was moist and frosting was go good , she's a chocolate lover and she said this one has been one of her favorite cakes ever thank you !! we will get cakes from here from now on !!!! read more

Sugarbee Custom Bake Shop - yummy cute cake - Desserts Near Me - Redlands, California

I go in once a week and treat myself to their amazing cupcakes. Amazing service. Highly recommend. read more

Sugarbee Custom Bake Shop - Desserts Near Me - Redlands, California

Always so satisfied with this bakery! Can't wait to plan our next order. They are worth every Penny! read more

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Just picked up my FIRST and LAST order from Sugarbee. To begin with I ordered vanilla cupcakes for Mother's Day and I received a variety pack of chocolate, vanilla and strawberry. Half of my family is allergic to anything chocolate or strawberry so I went back into the store to ask for my correct order. The girl said she remembered making them and then LAUGHED and said 'oops I must have given yours to someone else' I explained my situation and she said it was bakers choice so she couldn't do anything about it. So I get to my car and actually look at the cupcakes: (1) The decorations hardly resemble what they advertised (probably the reason they already took down any photos on their page) Very simple and basic compared to what they advertised. (2) Half of the cupcakes are either under filled or over filled and spilling out These were NOT what I expected from a gourmet bakery for $30.00. Thought it would be nice to support a local business but I won't make that mistake again! read more

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Great cakes and desserts nice crepes too... I love the small shop big personality lol

Ordered my parents 50th wedding cake and it was perfect! My parents loved it specially my mom who loves butterflies, the flavors are amazingly delicious, been ordering bday cakes from them and this one is my favorite! read more

Sugarbee Custom Bake Shop - Butterfly 50th wedding anniversary - Desserts Near Me - Redlands, California

10 stars! They were able to fit in an order less than 48 hours before needed (!!) and with very little instruction from me, created a really beautiful cake for a babyshower, adding details beyond what i expected. The mom-to-be LOVED it and so many people at the shower asked where I'd ordered from. The cake was also delicious (marble cake with strawberry filling) and while we didn't need it this time, it looks like they have an entire vegan menu as well. great customer service and beautiful cake! read more

First time customer and I can't express how happy I am with Sugarbee Bakery. They totally nailed it!!! #NAILEDIT... I sketched a detailed themed cake, "The Office" for a birthday party and they nailed every detail. There work is fabulous. I would totally recommend Sugarbee for custom detailed cakes. I haven't tried any other pastries, but i did see they sell a small amount of, ready to go pastries, not a lot, it's more for ordering cakes. It's a small location in downtown. read more

Sugarbee Custom Bake Shop - Desserts Near Me - Redlands, California

My daughter can't stop talking about the kids cake class! My girl was so nervous to stay but staff made her feel so comfortable. My daughter shared her cake with all friends and cousins who loved it! Thanks sugarbee! Can't wait for the next class read more

Sugarbee Custom Bake Shop - Pumpkin cake made by my daughter in Sugarbees cake class - Desserts Near Me - Redlands, California

Recently, my friends and I bought a custom cake from Sugarbee. We were extremely disappointed with the outcome. Of course, we weren't expecting an exact replica from the reference photos; however, we did notice a few key elements missing. We contacted Sugarbee (the same day as pickup) in hopes of finding a solution. Instead of working with us, they got defensive. This didn't solve anything, so when we tried to address it again, they straight up blocked my friend on instagram-- completely ignoring the problem. A very immature response. We paid a good amount of money for this cake and expected better results. Not just with the cake but also with the customer service. There were so many positive reviews and pictures of difficult cakes they have done in the past, and it was so disappointing to see that they wouldn't even properly address any concerns we had about our cake. Maybe next time I'll stick to my culture's durian cake. Anyways, 0/10 would recommend Sugarbee, but I'll still give the 1 star because the cake itself tasted pretty decent. PS reading all of these reviews and Sugarbee's responses to anything negative really just proves that customer service isn't their forte. read more

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