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I WISH I HAD TAKEN MORE PHOTOS HERE, but got too busy stuffing my face in the absolute delight that was their ube flavor. So this one will have to do for now until I'm back! Sugar Koi is one of those rare spots where the experience is just as good as the ice cream. It's locally owned, and the owner is genuinely the sweetest human, remembers customers, and makes everyone feel welcome. Exceptional customer service and just... good vibes all around. Now the ice cream: the ube is the star. It's the best I've had in years. Perfectly smooth, not overly sweet, real ube flavor, and absolutely addictive. Their other flavors are great too, but the ube alone is worth the drive. If you're in Cary (or honestly anywhere nearby), this is a must. Support a small business, eat incredible ice cream, and leave happier than you arrived
The BEST ice cream and the nicest most accommodating owner and his cute assistant who is likely on his first job.
Cute place...I had seen some pics of their ice cream creations online somewhere and wanted to try it. I had no idea there was anyplace local to get an affogato (espresso over ice cream). They have fish cookies that they can put on top of ice cream so it would be an especially great place to take kids for a memorable ice cream experience.
You will have a whole family of returned customers whenever we're in town because the older gentleman working was just the sweetest and their icecream was delish! We've had Taiyaki/Bungeoppang with icecream before, so we were expecting red bean inside but it's just the pastry itself, no complaints but I also love the sweet red bean too. They have a lot of variations of how you can make your combo, I truly liked the rice mochi topping the most. I had the ube and blueberry icecream with fruity pebble toppings. I did not realize what a combo this was until that day! My kiddos also enjoyed theirs, zero complaints. We did come at a very busy time, so the tables and sitting area weren't the cleanest but given the zero downtime they had between customers I'd give them grace. The place itself is small, not much room but I would not skip trying out Sugar Koi!
This is one of my FAVORITE local ice cream places in Triangle. Their seasonal/rotational ice cream flavors make you want to visit them all the time *sigh* - If you are looking to try uncommon Asian ice cream flavors, this is where you should go! Additionally, I absolutely love the owner Nat. He is super friendly and always makes small chats with the customers. The vibe inside Sugar Koi is also welcoming and friendly. I only have good things to say about this place!
Updating my review since my original review was years ago from when they were still in Durham! SugarKoi remains one of my favorite ice cream shops in the triangle (might be THE favorite anywhere really)! I always get one or more flavors of Nat's Asian ice cream / sorbets with a koiyaki which is made fresh in-house. He does rotate through flavors regularly so I recommend following SugarKoi on Instagram for the new flavor drops. They also have pints you can bring home! While I'm sad SugarKoi is no longer in Durham, the current Cary location comes with ample seating indoors and a nice parking lot for easy parking.
The ice cream and toppings were great! The service was quick and the employees were very kind. It's a very family friendly place but also a good hangout or date spot.
The customer service was wonderful. It was a line with 1 person working, but he was friendly and efficient. I went on New Year's Day. The shop was very clean and offered seating. They offer a variety of flavors. My favorite are Ube, Honey Dew, and Muscadine Grape. I selected the Koiyaki dessert. It comes with the fish shaped cone, 2 scoops, a topping, and 2 treats. It was so good. The current price is $8. The flavors switch every so often. I can't wait to see the next line up. They have plenty of parking. They also sell points of ice cream, coffee, tea, etc. THIS IS A MUST GO TO FOR YOUR ICE CREAM!!!
Stopped in for a milkshake. Put the milkshake ordering to the side for a minute because I was so blown away by all the options of flavors that they had for ice creams, which also can be choices for milkshake flavors. Nat allowed me to try many flavors, all of which were delicious and unique! They were all very much true to taste with the description of each. It made the decision hard of what flavor to choose! I ended up choosing the purple yam flavor and then decided to also get a key lime pie milkshake for a dessert at a later point in time too. Upon checkout, I saw he had some baked goodies that they actually make in their own kitchen. They also have unique bottled drinks you can purchase. At this point, I then realized that there were more specialty drinks and they had holiday flavored specials. I ended up getting a toasted marshmallow latte as well. Everything was really good and it did not take much time to make all 3 orders at all. Nat was a delight to chat with. Will definitely be back!
first time here, the koiaki dessert is a must get! the ambiance was so cozy! The staff was so nice and let me try all the flavors before deciding on one!
Heard this place was good! So I had to go there myself. This is a famous ice cream store too. There are various ice cream and sorbet. The server was nice and answer all the questions and let have samples!!! I didn't want ice cream and decided on the dragon fruit sorbet!!! Very nice place and had seating inside. The guava ice cream was delicious too!! So if you're In the area. Stop by and give it a try!!!!
Small shop but the flavors were great. They have two sets. The first set contained classic flavors and the second set had more variety that i would expect. All the samples we tried were great and not overly sweet. The koi fish on top is served warm.
Perfect Sunday evening treat! Stopped by for ice cream and wasn't disappointed! First of all, the parlor smells absolutely amazing - likely all due to the delicious namesake Koi-shaped waffles that Sugar Koi places in ice cream cups. It took me a while to make a selection because I was wowed by all the interesting flavors! Wasabi Pea ice cream seriously tasted like peas but in a good way! LOL. There were many other unique, interesting flavors that I didn't try like Thai Tea, Lychee Sorbet, Matcha Green Tea, Ube (Purple Yam), and Oat-maxing Cookie. I settled on Banana Pudding and it was yummy. My daughter chose Cotton Candy without the extras - just scoops. The Koiyaki Presentation was amazing with the placement of your choice of topping, stick-in treats, and a soft, warm Koi waffle. Service was fast and the employees were cordial. I will be back!
1 month ago
Came with co workers as i crashed their car party abd super glad i did Shared parking lots in the shopping center. Small-ish shop with just a couple of tables for people who chose to eat there. There is a case full of asian inspired ice cream. I saw sesame, oolong tea, ube flavours including some others. I was spoilt for choice. They even have a choice for diabetics. I eventually picked the sugar free butter pecan flavour and requested to have a koiyaki added. It was essentially waffle made in a fish mould. Service was good they try to keep the queue moving. They also carry asian cartoon merchandise. Love this! Will be back next time I'm in town!! read more
6 months ago
I WISH I HAD TAKEN MORE PHOTOS HERE, but got too busy stuffing my face in the absolute delight that was their ube flavor. So this one will have to do for now until I'm back! Sugar Koi is one of those rare spots where the experience is just as good as the ice cream. It's locally owned, and the owner is genuinely the sweetest human, remembers customers, and makes everyone feel welcome. Exceptional customer service and just... good vibes all around. Now the ice cream: the ube is the star. It's the best I've had in years. Perfectly smooth, not overly sweet, real ube flavor, and absolutely addictive. Their other flavors are great too, but the ube alone is worth the drive. If you're in Cary (or honestly anywhere nearby), this is a must. Support a small business, eat incredible ice cream, and leave happier than you arrived read more
1 month ago
The BEST ice cream and the nicest most accommodating owner and his cute assistant who is likely on his first job. read more
24 days ago
10 months ago
Cute place...I had seen some pics of their ice cream creations online somewhere and wanted to try it. I had no idea there was anyplace local to get an affogato (espresso over ice cream). They have fish cookies that they can put on top of ice cream so it would be an especially great place to take kids for a memorable ice cream experience. read more
You will have a whole family of returned customers whenever we're in town because the older gentleman working was just the sweetest and their icecream was delish! We've had Taiyaki/Bungeoppang with icecream before, so we were expecting red bean inside but it's just the pastry itself, no complaints but I also love the sweet red bean too. They have a lot of variations of how you can make your combo, I truly liked the rice mochi topping the most. I had the ube and blueberry icecream with fruity pebble toppings. I did not realize what a combo this was until that day! My kiddos also enjoyed theirs, zero complaints. We did come at a very busy time, so the tables and sitting area weren't the cleanest but given the zero downtime they had between customers I'd give them grace. The place itself is small, not much room but I would not skip trying out Sugar Koi! read more
1 year ago
This is one of my FAVORITE local ice cream places in Triangle. Their seasonal/rotational ice cream flavors make you want to visit them all the time *sigh* - If you are looking to try uncommon Asian ice cream flavors, this is where you should go! Additionally, I absolutely love the owner Nat. He is super friendly and always makes small chats with the customers. The vibe inside Sugar Koi is also welcoming and friendly. I only have good things to say about this place! read more
1 year ago
Updating my review since my original review was years ago from when they were still in Durham! SugarKoi remains one of my favorite ice cream shops in the triangle (might be THE favorite anywhere really)! I always get one or more flavors of Nat's Asian ice cream / sorbets with a koiyaki which is made fresh in-house. He does rotate through flavors regularly so I recommend following SugarKoi on Instagram for the new flavor drops. They also have pints you can bring home! While I'm sad SugarKoi is no longer in Durham, the current Cary location comes with ample seating indoors and a nice parking lot for easy parking. read more
4 months ago
The ice cream and toppings were great! The service was quick and the employees were very kind. It's a very family friendly place but also a good hangout or date spot. read more
The customer service was wonderful. It was a line with 1 person working, but he was friendly and efficient. I went on New Year's Day. The shop was very clean and offered seating. They offer a variety of flavors. My favorite are Ube, Honey Dew, and Muscadine Grape. I selected the Koiyaki dessert. It comes with the fish shaped cone, 2 scoops, a topping, and 2 treats. It was so good. The current price is $8. The flavors switch every so often. I can't wait to see the next line up. They have plenty of parking. They also sell points of ice cream, coffee, tea, etc. THIS IS A MUST GO TO FOR YOUR ICE CREAM!!! read more
Stopped in for a milkshake. Put the milkshake ordering to the side for a minute because I was so blown away by all the options of flavors that they had for ice creams, which also can be choices for milkshake flavors. Nat allowed me to try many flavors, all of which were delicious and unique! They were all very much true to taste with the description of each. It made the decision hard of what flavor to choose! I ended up choosing the purple yam flavor and then decided to also get a key lime pie milkshake for a dessert at a later point in time too. Upon checkout, I saw he had some baked goodies that they actually make in their own kitchen. They also have unique bottled drinks you can purchase. At this point, I then realized that there were more specialty drinks and they had holiday flavored specials. I ended up getting a toasted marshmallow latte as well. Everything was really good and it did not take much time to make all 3 orders at all. Nat was a delight to chat with. Will definitely be back! read more
7 months ago
first time here, the koiaki dessert is a must get! the ambiance was so cozy! The staff was so nice and let me try all the flavors before deciding on one! read more
4 months ago
1 year ago
Heard this place was good! So I had to go there myself. This is a famous ice cream store too. There are various ice cream and sorbet. The server was nice and answer all the questions and let have samples!!! I didn't want ice cream and decided on the dragon fruit sorbet!!! Very nice place and had seating inside. The guava ice cream was delicious too!! So if you're In the area. Stop by and give it a try!!!! read more
Business owner information
Nat J.
Thank you so much Wan
1 year ago
Small shop but the flavors were great. They have two sets. The first set contained classic flavors and the second set had more variety that i would expect. All the samples we tried were great and not overly sweet. The koi fish on top is served warm. read more
11 months ago
Perfect Sunday evening treat! Stopped by for ice cream and wasn't disappointed! First of all, the parlor smells absolutely amazing - likely all due to the delicious namesake Koi-shaped waffles that Sugar Koi places in ice cream cups. It took me a while to make a selection because I was wowed by all the interesting flavors! Wasabi Pea ice cream seriously tasted like peas but in a good way! LOL. There were many other unique, interesting flavors that I didn't try like Thai Tea, Lychee Sorbet, Matcha Green Tea, Ube (Purple Yam), and Oat-maxing Cookie. I settled on Banana Pudding and it was yummy. My daughter chose Cotton Candy without the extras - just scoops. The Koiyaki Presentation was amazing with the placement of your choice of topping, stick-in treats, and a soft, warm Koi waffle. Service was fast and the employees were cordial. I will be back! read more
Business owner information
Nat J.
Thank you so much Mo.
2 years ago
fantastic place. Fyi closed until Feb 12 Month long winter break. amazing service and flavors! read more
Business owner information
Nat J.
Thank you so much Bridgette
4 years ago
I'm thankful that I don't live closer to Sugar Koi or I'd else be spending a couple nights a week here. The staff let us try a few different flavors, but my favorite was the Ube. I never thought I'd be the kind of person to love ube ice cream but here we are. This place definitely warrants a visit if you've never been or would like to try something new. I can't wait to go back! read more
1 year ago
This milkshake was so good. The guy working helped me decide on my order by giving me some ice cream samples- they all tasted amazing. I want to go back to try the rest!! read more
3 years ago
I am so happy that this place moved from Durham to Cary because it is closer to me, parking is better and it's much bigger inside. They have cute merchandises as well. What about ice cream? They have different options and every flavours are marked for specific food allergens. Makes it easier to order. If you want to look what ingredients they contain, some ice creams are Hershey Premium. The more exotic flavours like Mango, coconut, matcha green tea, ube, Thai tea, Earl Grey, they are made by a different company. If you get the Koiyaki, the fish waffle is made in house. They are nice and warm before it gets added to the ice cream. Decorated with topping you want with whipped cream to boot. I love the merchandises! I even got one for my little. Last thing, the owner is the one who serves you. If you have a big crowd and he is by himself, be patient be is doing a great job. He is nice, very social and he makes your Sugar Koi experience great. I am happy that he found a better and safe spot for his business. It makes going to this spot easier. So if you are in Cary, go have a coffee, tea, or ice cream with a koi waffle at Sugar Koi. You can even get a pint to enjoy later. read more
I like their variety of ice cream flavors, especially Asian-style flavors, and their Koiyaki is delicious! I came with my family, and my daughters ordered Cotton Candy and Ube ice cream, and my wife and I shared a Koiyaki with Ube and Earl Grey ice cream. I liked both the Ube and Earl Grey, although I'll say I preferred the Earl Grey by a smidge. The Koiyaki comes with 2 scoops (and up to 2 flavors), a choice of sprinkles and other toppings (we got the mochi and Pocky, but you can also get a wafer roll cookie). The Koiyaki cone also had really nice texture - a slight crisp on the outside, but chewy and soft on the inside. Great combo! The space is nice and clean, and there is some outdoor bench seating along the window as well. The service was very nice - we were able to try different flavors before deciding on what to order. Parking was also very easy. We definitely plan to come back! read more
The best ice cream in the triangle hands down! Sugar Koi is a local desert shop in Cary with incredible Asian inspired ice creams. From matcha to Thai tea to my favorite Ube, you can't go wrong here. The service was incredible. The server was so funny and friendly and put a smile on my face with all the jokes he made. If you are in Cary, please check this place out and support local business. I know I'll be back! read more
Business owner information
Nat J.
Thank you…. Thank you!!!!!
Cary, NC has all of the greatest places and Sugar Koi is added to that list. The staff at Sugar Koi are super friendly and helpful. They offered a free sample (which of course, I accepted) before ordering. My husband and I both went with the Koiyaki icecream and were more than happy with our decision. I ordered the matcha green tea and Thai tea scoops, chocolate sprinkles, pocky, and mini mochi. Everything tasted great and the koiyaki was fresh and warm. The novelty of this place is great for a one time visit...but the flavors will bring you back time and time again. I can't wait to come back and get more! It's too bad I live about 40 minutes away, but it makes it just that more special when I'm back. read more
Ice cream flavors are unique here. From ube, thai tea,guava,passion fruit and matcha; my favorite flavor would be the thai tea ice cream. The only icecream shop that I know sells thai tea ice cream would be Sugar Koi. Go try them if you want different and yummy icecream!! read more
Business owner information
Nat J.
Thank you Anny!!!
Service was friendly and the shop is very cute. We got the koiyaki and two ice cream flavors, the Thai tea and matcha green tea. Very good icecream and the price was great, we would definitely come back. read more
Business owner information
Nat J.
Thank you so much Briana.
1 year ago
6 months ago
4 years ago
So glad to see that we finally have taiyaki in Cary!! This is a brand new location in the Big Lots strip mall on Kildare Farm Rd in Cary so lots of parking available. When we got there at 8pm, there was a pretty good sized line which kept growing. It was obvious that they were still working out the kinks since they ran out of the taiyaki & was trying to bake more to keep up with demand. Ice cream - Glad to see Asian flavors like azuki, matcha, goma, I've etc...You can get chocolate & vanilla anywhere so it's nice to see that's variations. It was apparent that this was a higher butterfat ice cream but it was a bit too sweet imho. Koiyaki - Love the concept but i thought there were too many variations for the staff to ask which slowed down the line. Choose 2 flavors then do you want whipped cream? What type sprinkles? Do you want mini marshmallows, mochis or pocky? Minimize the choices and the lines would flow better and it would be less confusing for the staff. Other than that this is a great concept and love to see an independent business rather than a chain. I'm sure they'll do extremely well once the word gets out. read more
2 years ago
The employees were super kind and helpful. The store was clean and had a great atmosphere. The ice cream was great and the "koi fish" were made fresh and delicious. read more
Great place! I am so glad they are in Cary now. This place is so yummy and the staff is so sweet. When I went the softserve machine was under repair but the normal icecream was still great. I just need to go back and try the soft serve. I had brown butter brownie and green tea flavored ice cream with little mochi. The koiyaki fish was so yummy and cute. I plan to go again especially since they have so many flavor options! read more
3 years ago
Omg! This ice cream shop is my favorite! I wish I lived in Cary so I could try the new, house made delicious flavors each week. My son and I both ordered a Koiyaki (fish cone) with two scoops and two additions. I ordered a Koiyaki with a scoop of Ube (sweet purple yam) and scoop of Hojicha (roasted green tea), sprinkles, mini mochi, wafer. The koi funnel cake topper is adorable and so very delicious. This green tea ice cream is so good. I could really taste the dark roasted tea and the Ube ice cream was very subtle so the two went well together. Next week, the Hojicha is being replaced with Earl Gray Tea. The Lychee will be replaced with Japanese Lemon sorbet. I'm just sayin I'm going to be back next week for sure. The owner and staff make all ice cream in the shop and are so very nice and helpful. Yummmmm!!!! read more
I saw a photo of the fish waffle and it reminded me of a dessert from Tokyo Japan so I had to go try it. Location: The place was a little hard to find due to construction and also it's inside a building at Brightleaf Square. If you're having trouble finding it, look for Clouds Brewing - Brightleaf Square and the entrance it's literally in front of it. There's a small free parking lot there. How to order: First you choose if you want the fish waffle cone, regular waffle cone or bowl. Then you choose what ice cream flavor you want (up to 2 flavors). Then choose what sprinkles you want and then choose your decoration: pocky stick, mini mochi, marshmallow, m&ms or pirouette wafer. I chose the fish cone, strawberry ice cream and raspberry sorbet, colorful sprinkles. mini mochi and a marshmallow. The raspberry sorbet didn't go very well with the other stuff so I won't mix flavors again but the rest was very good. My husband chose the sweet purple yam flavor and m&ms and he loved it. I wish they had red beans flavor like in Japan though. It's a cute spot for Instagram photos but the dessert is also delicious! The fish cone is crunchy and it goes very well with the creamy ice cream. I recommend it @laizahill read more
10 months ago
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More info about Sugar Koi
116 Kilmayne Dr
Cary, NC 27511
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(919) 757-2399
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http://sugarkoi.com
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Sugar Koi - icecream - Updated August 2026
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