Love it! Great 60 minute facial and they worked me in for a 60 minute massage. Very comfortable and…read morequiet place to relax. Everyone was so nice as this was my first time here. Reasonably priced. I will be back! I made my appointment on the web, so easy. They sell Aveda products but are not an exclusive Aveda salon.

The hair stylist was KenLeigh Mohr Do NOT recommend…read more I was so excited to try some place new and couldn't believe she chopped off an additional 4 inches and gave me bangs. So mad. Tried contacting the owner and no luck.

OLIVIA girlfriend!!!!!!!!!!!! Usually when I get waxes down…read moreon my hoo-ha pain on a level of 0-10 is a 7! But with Olivia pain level is seriously only a 3. If you haven't received a brazilian from Olivia, you need to go like today - she is superb! The facility is clean and smells refreshing. And their associate at the front desk is such a pleasure to converse with. I HIGHLY recommend Skin Girls Waxing & Lash. Check the first time deals - totally worth every penny! And don't forget to tip Olivia to the max because she is that awesome!

I've been going to Olivia for years and have followed her to three locations....she's that amazing!…read moreNot only is she fantastic at what she does but she's a genuinely kind and interesting person. I look forward to my visits!

Got a Brazilian done by Camila a few times and she was quick, efficient, attentive and overall a…read moregreat sugarista to have! She makes the whole process smooth so I would highly recommend!

I had a great experience at my first appointment. First, and most importantly, the salon is so…read moreclean and welcoming. Melissa did my wax and she was bubbly, quick, and made me feel extremely comfortable. I will definitely come back!

If I could give Erica 10 stars I would! She is personable, hilarious, attentive and an absolute PRO…read moreat hair removal. I have tried several salons in the past and ever since I started seeing her I will never go anywhere else! I have a skin condition and she goes above and beyond to make sure I am comfortable and well taken care of! She not only listens to all my issues during our sessions but she reaches out on her own time to have me try new products to make sure I continue to have clear skin. I cannot say enough good things!!! She is the BEST!!

I absolutely LOVE Prickles for my sugaring. If you currently wax you NEED to try sugaring and Erica…read moreis the BEST I have ever been to!! She is amazing, professional and makes you feel comfortable from day one! I HIGHLY RECOMMEND

Kateryna was amazing! Very professional, quick, and left me feeling great! I felt very comfortable…read moreat my appt. 10/10 would recommend!

I've been a loyal client at the Algonquin Sugaring NYC location for almost two years, and I've…read morealways had good experiences, including two previous 5 star review.. until this week. This was the worst service I've had since my early days at European Wax Center, and I actually left my appointment crying. I had booked my usual Brazilian + butt cheeks. Last week, I called to reschedule and learned--only because I called--that the waxer I've been seeing for the past year was no longer there. Management never informed me ahead of time, which I found unprofessional. When I rescheduled, I was told there were two other stylists available, so I agreed to book with anyone. When I arrived, I found out mid-appointment that my waxer had only started a week ago. She was very nice personality-wise, but the process was extremely messy--sugar in my hair, on my legs, all over the table, and on my clothes. She went over the same area 10-15 times, causing intense pain and burning. The service, which normally takes 20-30 minutes, dragged out to an hour and 15 minutes. I left sticky, covered in powder, and feeling awful. When I got home, I discovered I was bleeding, raw, and still had numerous hairs left. I immediately called and went back today for a "retouch" with Kristin. She was kind, professional, and quick--exactly how it should have been the first time. At checkout, I brought up the situation and requested a refund for yesterday's service. Unfortunately, the front desk employee was too new to process it, so I was told management would call me. As of now, I'm still waiting for that call. I used to love coming here, but all the skilled waxers seem to be gone, and management's lack of communication and follow-up is disappointing. For such a personal and vulnerable service, clients deserve to feel safe, respected, and cared for. Sadly, I can no longer recommend this location.

Libby is great. So easy to communicate with. Comfortable and inviting atmosphere. Will definitely…read morebe back.

Do not hesitate to come to the Wax Room for your waxing needs. I have gone to Libby several times &…read moream always pleased with the results. She is very professional and helps make you comfortable. She explains what she's doing, while also keeping up conversation to keep the client distracted. The salon is gorgeous, clean, and modern. I can't wait to go back!

If you're looking for a place to get waxed, this is the place to go! I have a rosin/colophony…read moreallergy (main ingredient in traditional wax) that would make me break out in very hives that would last weeks. Sugaring NYC offers an organic solution to wax, sugar, water and lemon so there's no irritation or allergic reactions. I think it's a lot less painful than traditional waxing as well. The store is super pink, very clean, & everyone is super nice. I highly recommend their services and I think it's worth the price - the hair removal lasts 3-5 weeks and my hair has been coming in less thick and I've been told each time I go back it's getting sparser. -- I've been back here at least 5x and have established a great relationship with the sugarista, Jordyn. I highly recommend booking with her. She is so sweet and really good at what she does that the wax is essentially painless.

I usually get waxed with the traditional hard wax but decided to try this place out & opted to get…read morewaxed by a student for free! The interior is gorgeous and very clean! I got waxed by Becky and she was amazing! She was very understanding and patient with me as I needed a few breaks (it really hurt more than I thought it would, so beware!). Other than that, I wouldn't even be able to tell that she was a student! She seemed so experienced!

I had my first appointment with Gosha today and it was phenomenal. She treated me like family and…read moremade me feel so comfortable. The studio was clean and welcoming. Gosha went above and beyond in her service and I loved chatting with her! I've been to plenty of waxing studios but this one takes the cake. I will definitely be back!

I am so thankful I found this place to get sugared. The process was seamless to book via text and I…read moregot an appointment when I needed it too! I was directed to their new location at a posh salon and Gosia was absolutely amazing! She was so kind, gentle (especially with my Brazilian sugaring hair removal) and explained the entire process with me. She made me feel very comfortable and did an amazing job with my first vajafacial too! It was so relaxing and I highly recommend it! You will be thoroughly impressed and the ambiance was relaxing too! Book them now :)

I was having terrible headaches and had terrible pain across the back of my neck and shoulders. I…read morewas SUPER lucky to get a cancellation at Dana's Day Spa in DeKalb! It usually takes 2-3 weeks to get in! She made my pain go away, and I felt sooooo much better! She was very professional and listened to exactly what I was hoping for in a massage. I will definitely be booking/scheduling another appointment in the near future!! Elizabeth M.

Sharing a friends experience Hello everyone. I had a very…read moreterrible experience with a business called Dana's day spa in dekalb. I never post about anything like this, but this one really got to me. I had received a gift certificate for my 50th birthday to get a massage at this spa. It was a $100 gift certificate. I went online and made an appointment for a hot stone massage. On Wednesday evening our four-year-old dog tragically lost use of her hind legs. We rushed her to the Animal Hospital in Aurora. Seven hours later we unfortunately had to put her down. We did not get home until 3:30am yesterday. My appointment for the massage was 10:30 AM yesterday. I had every intention of making this appointment. I had no idea that this would happen to my dog. I called them and asked if they would allow me to reschedule. I did explain what happened. The owner had the nerve to tell me she has a policy on her 24 hour cancellation because she's a single mom and has to take care of her family, etc.. I totally understand that. I used to be a business owner myself. She absolutely refused to allow me to cancel and reschedule. People have things happen in life. A business can change their policy for extreme circumstances. Having a little compassion and humanity goes a long way. I was furious and told her to charge the gift card and that she could keep the extra five dollars. I am on day two of grieving Over my animal passing away. My dog who passed had a sister dog and they were inseparable. In her short four years, they've never been separated. Not only am I grieving but my other dog is grieving as well. Had I been clairvoyant and knew my dog was going to collapse and die I would've called and canceled the appointment. I was so caught up her dire situation that it never occurred to me to call. Plus, the situation happened about 18 hours before my appointment.... I would've kept this appt had I gotten some sleep the night before and wasn't grieving so hard. She actually charged the gift card that I was given $95 and refused to let me reschedule unless I wanted to pay again. In my mind it just seemed cruel and really about her getting her money. She never even acknowledged the passing of my dog or said sorry. Doesn't matter but it was just very frustrating. Thanks for listening!

Aniyah was awesome! I highly recommend…read more I was easily able to book online for a same day Brazilian. The salon was cute inside. Once greeted by Aniyah, she quickly took me back to one of the service rooms. It was clean and comfortable. She worked quickly, which is always appreciated during sugaring! I'll definitely be a returning customer.

I was initially afraid to have this process done, as I have a very low tolerance for pain. My…read moresugarista Michelle was amazing. She coached me on how to tolerate the uncomfortableness and was very gentle. The results lasted an extremely long time and I was thoroughly impressed. A few minutes after we started it I didn't even feel the uncomfortableness anymore. I forgot at one point that I was having the sugaring done. The location is perfect for me and beautiful on the inside. Staff was prompt and friendly I, again cannot thank Michelle enough for being patient with me and guided me through the sugaring process. Will definitely continue From here on out.