My Queenie looks awesome! The owner goes above and beyond. I will be utilizing this groomer from…read morenow on. I am very pleased at the care and patience he had with my puppy.

I posted a review on Severn Grooming and boarding. My dogs haircuts were horrific. Since then the…read moregroomer offered me a partial refund and returned my yorkipoo's collar. He also now claims he was training someone using my dogs without my knowledge or permission. Not going back.

I have been so thankful to Dogthrive and the care they take for my pup. Chico, my dog, is my baby…read morewe don't have children so he really is my child. We took Chico here when he was a puppy to do a temperament test and he did great and came back so tired which was amazing for us! We continue to take him here and he is almost one. I can only speak to the daycare as I have not had him groomed or boarded here yet but our experience has been very pleasant so far! There are many bad reviews for dogthrive but I feel like a lot of them come from unrealistic expectations. Chico for one is an excited piddler and as he's gotten older it's gotten a lot better but there have been times he's come home smelling like urine but it's always been explained why and was usually, "A new tech walked in he got excited and peed a little then rolled over to get a belly rub and rolled in the pee before we could grab him to clean it up." This has happened at home so it wasn't just a story they were telling us. They also have explained that they tried to clean him up and sprayed him with puppy deoderizing shampoo spray which I haven't seen with other daycares do. Since he is going into a place with lots of other dogs I don't expect him to come out smelling like he just got a bath so I think some expectation management helps with that. Just recently I have been shown why I love and will continue taking him to Dog Thrive. For one we were walking around a farmers market and a person steps out of their booth and asks, is that Chico?! And at first I was confused because I didn't recognize them but Chico did and they immediately let me know they work at DogThrive and they love playing with him and how much they enjoy having him there, they proceeded to get on their hands and knees to give Chico some love. For someone in their off time to not only recognize him but go out of their way to tell me they enjoy time with him and for him to have such an amazing reaction to seeing them outside of the daycare setting shows these people really love these dogs when we aren't with them. Secondly, I had some potential plans that would require me to board Chico that weren't confirmed yet so when I dropped him off for daycare I provided food and toys just in case and explained the situation. They were communicative and very understanding that he may or may not be boarded. I didn't end up needing to board him and picked him up at the end of the day. I realized I was charged for boarding anyway which makes sense since I made the reservation and was set to board. When I called and told them of the charge they not only refunded me for the boarding but also for the day of daycare (that he did partake in). How amazing is that? I love the staff and have nothing but amazing things to say about how well Chico has been treated here! If you don't mind the occasional necessary bath from a day spent playing and having fun then this is the place for you and your pup!

This was the worst experience I have ever had with dog boarding!…read moreI signed up for the VIP service to board my dog for a few days. My dog was returned to me with a huge bloody wound on the top of her head. Nobody contacted me to tell me what happened or when. My Vet was not contacted and looks like No medical attention was given!! I had to take her to the Vet and due to an infection of the wound she required a medical procedure, antibiotics, and paid medication. I will NEVER use or recommend The Pup Camp - stay away!

I can not say enough good things about Jill, and especially about Crystal! They are so flexible,…read morefriendly, and most of all great to my little girl! Maggie absolutely LOVES Crystal, as I found out after seeing her at a fundraiser in Annapolis - the Mags went crazy as soon as she smelled Crystal! It was AWESOME to see. The prices are very reasonable, and Jill has never given me a hard time if I forgot to leave the cash/check on the day they came (I sent it in as soon as I remembered!). Seriously - use HIggins! You won't be sorry!

Higgins and Friends is a great pet sitting service. Linda, our main sitter, gives exemplary service…read moreevery time...she is so understanding, very patient with us as cat parents and loves our 3 kitties--- and they love her! Everyone at Higgins, who have watched our cats over the years, have been awesome.

We are so happy that we found A&B Pampered Pets! When we first signed up with them, Melissa had a…read morethorough intake process for our precious furry family members. They are always reliable, patient with our temperamental chihuahua, and easy to work with. They treat our dogs better than most people treat humans and leave detailed notes of what they did and how our pets behaved. Our chihuahua even stopped giving them a hard time, though they did bribe him with treats ;) If our pets make a mess, they clean it up and you wouldn't be able to tell anything happened if it wasn't for the notes. There have also been times when our pets have been sick. They administered medicine without an extra fee like some other services charge. I highly recommend their services.

If you have any love for your pet please stay away from a A and B Pampered Pets. Since Andrea…read more(the A in A and B) sold her business I found management to be arrogant, unresponsive, and patronizing. When speaking with management is it is as if they are doing a favor for me rather than providing me a service. The service they provide is fair to middling, A level of service to be expected but nothing above the minimum. Problems with management include calling on a Sunday night after receiving a message the preceding week to verify scheduling. Other problems with this company is prices have been raised and they're not competitive with other companies in the area. Also, this company has left the same comments about my cats for the last six or seven visits. It is almost as if their workers have been given a canned response to appease pet owners.

As long as you call 3 months ahead of time to schedule your boarding time and you make sure your…read moredogs have all their shots/fecal test as requested your boarding time will go smoothly. Being able to coordinate all the things mentioned above was a bit much, but afterwards every single boarding was successful. The staff is caring and get to know your pers well. They will provide you good feedback of your pets behavior and tendencies which lets me know my pet is at the right place. Cannot pick up on Sundays.

I will not bring my dog, Delta, here again. A few reasons why so that you can consider them before…read moreboarding your pets: Picked up Delta at 1645 2/22/22 1. My dog was either not fed or not given the food I provided. When I arrived, I was given two bags of food back. I provided enough for 2 feedings each day during his four day stay. Unfortunately, Raymond, the manager did not know why this was the case. 2. No one called me to report blood bowel movements, nor was he given timely potty breaks. I noticed that Delta's anus was really dark, almost dirty looking. As soon as we got outside, he urinated for so long that I could tell he hadn't been in hours. The bowel movement that followed was runny and bloody. I realized the "dirty" look was due to dried blood. Delta strained to poop three times after that and blood poured and pooled from his butt. I asked Raymond had this been reported to him. He said no. 3. The workers did not notify Raymond that Delta was pooping blood, nor did they notify me so that I could get him medical treatment in a timely fashion. Raymond called to inquire, and the workers said they forgot to tell Raymond. Delta had a blood bowel movement that morning, evidently hadn't been out to relieve himself, therefore they didn't witness any more instances. 4. In the same breath as the apology from the workers, they told me my dog was being a "bad boy", trying "attack" other dogs. The two women working that morning called me directly to apologize for forgetting to report the issue. They shared that they had a dog that required special attention due to wounds and old age, had day care pets coming in, and that Delta was being a "bad boy" trying to "attack" and bite the other dogs from the other side of the cage. Getting him back inside and away from the other pets was really difficult, they said...So that's how they forgot to notify report a potential health concern - it was a lot going on to include my dog's behavior. I simply thanked them for the call, but my question is...My dog is pooping blood at this point. Not bloody stool, but actual blood, and he's trying to "attack"...why wasn't I called? If they couldn't care about his health, I'd think they'd care about the safety and peace of the other pets. My dog is not aggressive. He acts no different from other dogs who are playful and want to "get at" other dogs. But he is a one year old pit bull. This is the one opinion I'll provide in all of this: If he wasn't a pit bull, his behavior wouldn't be mistaken for "attacking" other dogs. Pit bulls can't jump, bark, or chase other animals without being judged harshly. Delta will pull me in an attempt to approach other dogs...to play. If he was being aggressive, something was wrong, but he shouldn't be blamed for any of this.

I had what started as a lovely interaction with this company when I spoke to the owner and…read moreexplained our familys need for a regular dog walker. We set up a preliminary meeting and I was directed to their website to fill out a comprehensive 5 page informational packet on my pets in preparation for the meeting. I spent about an hour filling out all pertinent information and the evening of our meeting nobody showed up! I called and left a message and nobody called me back. I called the next day in an attempt to reschedule - giving them the benefit of the doubt that perhaps it had been a mix up- and still nobody returned my call. I would recommend looking for a more reliable pet sitting company.

Agree that Happy Pets are top notch!! We used them for our 16yo dog who can not longer travel. They…read morewere great with her! We came home to a detailed report and a happy dog! They even called with an update, so were able to enjoy our trip- worry free. We can not say enough wonderful things about Happy Pets!

Passionate is one of the few grooming services I can find for cats in the area. I believe Jessica…read moreis one of the owners and I spoke with her to book my appt. for my two fur babies. Jessica was really friendly and genuinely cares about our fur babies! As a new pet owner myself, there's still plenty to learn and I can learn several things from Jessica. The grooming took 2 hours so my cats won't be stressed and afraid. She allows them to take breaks and actually take time to know them and calms them. I would definitely be the frequent customer and recommend them to all pet owners especially cat parents since it's hard to find cat grooming service in the area.

I was an established client with my cat here. I was always happy with their grooming of my cat. I…read morewould have nail trims and sanitary trims a couple of times a year. all of a sudden when I went to make an appointment, they insisted on scheduling the works starting with a bath. I explained that we are on a fixed income, and I can't afford all of that on a regular basis. so, they basically told me if I don't get the full service on a regular basis they can't schedule my cat anymore. I find this unacceptable. As a general rule, cats don't need baths unless they soil themselves or get into something messy. I have had her belly and underside shaved if she had some mats, that was fine. I am very disappointed with PP and their treatment to a customer who had been coming to them. I think their main concern is making money.

My partner took our miniature dachshund here yesterday for a New Client appointment and he only had…read moregreat things to say! I thought I should share. :) She is 10 weeks old and they did her very best with her, he said they treated her like family and this helped make her feel safe throughout the entire visit. Dr. Brown and her staff were also kind enough to send us home with a Welcome Bag full of incredible information and additional puppy food and toys! We're so grateful. The cost of her initial visit which includes her 2nd dose of vaccinations was $140 with the New Client discount that they were offering. He said the routine physical was extremely thorough and Dr. Brown gave her vaccination without her noticing... so awesome! Shout out to the cheesy lick mat too! They were also kind enough to give us her flea & tick medication as a chewable, first one free - courtesy of the clinic They gave great & insightful recommendations to her feeding regimen as we had questions about starting Raw Diet, well as general hygiene with product recommendations that were pocket-friendly too. They said another puppy just came in with salmonella from Raw Diet so advised us to keep the kibble with some added supplements for the extra nutrition.. great idea! We'll definitely be coming back here and bringing our cat as well to be a patient of theirs. Thank you to the staff who took care of our little girl today

We were recently seen here for our dog and referred for a surgery. The veterinarians themselves who…read morehave provided care have been great. This review is related to support staff, Missy. We needed the x-rays before we could schedule a surgery for our dog or even a consultation. We needed to follow up numerous times to receive all x-ray images. We understand that technical issues may arise and impact their ability to send all issues in one message. I had advised MISSY on my previous call that we were only receiving one at a time and would give her a call back if we had an outstanding photo. However, when we called to ensure we had all images MISSY responded with a rude condescending tone advising that she had sent them three times. MISSY was not kind, sympathetic or understanding that we were trying to have our dog receive the care she needed in a prompt manner. I told MISSY again we did not receive them and only received 2 of the 3. I asked MISSY not to be abrasive with me because I was just trying to obtain the images to send to the surgeon vet so a consult can be scheduled. MISSY agreed to send them again and hung up the phone. This call left me in tears as I was just trying to get the x-ray images to schedule my dogs surgery. I did speak with PAIGE also who was lovely and helpful.