I was interested in their internet and was supposed to pay in advance, I didnt want yet without…read morepayment and not using Satellite Works is charging me. They refuse to answer why invoice is being sent to me now for two months and adding every month when I have never used their internet. The internet is not through directtv either.

I highly recommend this local DIRECTV office in Shreveport! As a native of Shreveport, I was so…read moreexcited to find out there was an office close by to help me. My husband and I were very pleased with both our salesperson and installers. They were able answer all of our questions. When I called the office, they were extremely patient and took the time to answer all of my questions. Our installer did not take long to complete the job but spent plenty of time making sure we got all of our questions answered. This tv stuff is new to me, so I had lots of questions. Based on my experience, this rating is well deserved.

The service itself is good. Never had any issues with internet speed or outages. Optimum used to be…read moreSuddenlink, who had horrible customer service. Customer service is much better with Optimum. But since the change my internet bill went up in price and is too expensive. They do not provide options to downgrade to a more affordable plan. Such as eliminating phone or TV. The only options are upgrades, which cost more money for an already expensive service. Optimum does not seem to care if they lose customers who are switching to more affordable services. Which tells me they do not appreciate their customers. Anyone interested in internet services should do their research. There are more affordable service providers that provide excellent service.

They installed my internet/cable and the next day the remote stopped working so after calling…read moremultiple phone numbers because their chat didn't work I finally got ahold of someone and told them the problem and after them trying to shove more services down my throat like switching my cell service they said they would send a "technician" so a week later some guy who looked like he walked up off the street handed me a new box with no remote, he couldn't answer any of my questions, refused to come in and look or even install the box he brought he informed me his only job was to drop off the box; furious i called costumer service again explaining what happened and said I wanted to cancel my service and the lady refused to grant me my request but instead insisting selling me more of their services, sending another technician, lowering the price or giving me rebates to make up for it and i just continued saying I wanted to cancel and she just refused so I hung up and she kept calling me to the point i was in a rage, I hung up multiple times screaming don't call me back and then she called from an unlisted number trying to trick me which just made me scream on the phone and she kept trying to convince me I was wrong and I didn't understand then I still had to get an Uber to go drop their equipment off and cancel my service then get an Uber back home and note I'm disabled and suffer with mental health issues so getting out is hard for me so I finally get home and get an email about not forgetting to pay an upcoming bill I mean the stones on these people I told them on the phone, at the store, and on a chat with their people I WILL NOT PAY THEM A CENT FOR ONE DAY OF SERVICE PLUS THE LEVEL OF DISRESPECT I RECEIVED!!!!

The way that Suddenlink treats their customers, in a business environment where cable is seen as a…read more"dying technology", is appalling. Two days in a row I called the customer service number to be greeted by wait times exceeding 30 minutes. The second day I requested a call back at a time provided by the automated system. The time agreed upon was 1445 on 15 October. That time came and went with no call. At 1600 that day I tried to call again and again it was a 30 minute estimated wait. I decided to go to the Bossier City, LA store for help and was greeted there by over 20 people waiting for help from only 4 associates. Frustrated and unwilling to stand in line for over an hour I decided to wait on the phone instead of in person. ONE HOUR AND SIX MINUTES later I finally connected with someone who assisted me. Ultimately I stayed with Suddenlink because they were able to get my total bill reduced by 75 dollars, thus beating using a streaming service like Sling for a total overall cost. I have zero allegiance to any cable/ISP and only care about cost since I believe they are all equally greedy and dismissive of their customers but I do think that Suddenlink is particularly bad and look forward to the day they are forced out of business as their customer jumps for other options like Sling, Hulu and Amazon. In the mean time I'll save money, even if it's a few dollars, wherever I can.

Best there is available in the area, was able to get same day service and speeds are decent for…read morewhat i am using.

From the owner: TNT Satellites has been serving the ARK-LA-Tex area sInce 1999. TNT Satellites is your local…read moreauthorized DIRECTV dealer, and we are committed to providing our customers the best service and entertainment experience possible. TNT Satellites installs DIRECTV service in residential homes, commercial businesses and MDU apartment complexes.

The pits. I moved before my contract was up and they wouldn't let me pause my service without…read morelosing my promotional deal. When my contract is up I will never use them again. Besides you lose signal every time it rains.

BEWARE!!!!! IF You think you need to have a service man come…read moreto your home, THEY WILL CHARGE YOU 100.00!! I was told ahead of time they DO NOT charge unless there a problem inside that needs repaired! that was NOT my issues and I was still charged! BAD BUSINESS

well I wish I had the same service as the other person who gave them a revue, Actually I had better…read moreservice when it was just aliegence. I pay over a thousand a year for the worst service I've had in 35 years of paying a cable bill... And when you call its always the same ole same ole uncaring robot type people. No real answers to what is actually going on. if there techs were doing there jobs monitoring there systems daily like they should. we would not be having the problems were having... Vyve get to work. and give the customers a discount for there outages....

allegiance communications leaves a lot to be desired. We had allegiance cable internet and phone…read morefor almost a year. we got behind because of adding and taking away some stuff and I didn't know we were being charged for it. I had lost my wallet with my debit card and everything in it. I called and talked to them and explaind to them what happened and tell them that I was just waitin on my new card and then I would be able to make a payment as soon as I got my new card. They said they would make a note on my account. I thought it was going to be OK. I was out yesterday with my uncle and my husband said that they came out here and disconnected everything. I called them and tried to talk to him about it and they wouldn't turn anything back on until I pay $438. I told them my husband has that life line and needed at least the phone for that. They wouldn't turn anything back on until I paid that amount. I think it's pretty sorry when someone has a medical necessity for a telephone and they won't even leave you a way to contact emergency services if necessary. if we didn't have our cell phones we wouldn't even be able to call 911 if we had too. now if I'm gone and he falls or anything he won't even be able to push that button to get help.

Excellent customer service..very knowledgeable amd quality of work is superb!! Low Voltage Plus is…read moreawesome..I have used them for installing cameras, tv mounting, I.T. services, ceiling fans, a/c services!!

From the owner: We provide the excellent and outstanding services when it comes to I.T./Electronic, pc/phone repair…read moreand home security installation.

Pathetic Serivice, Pay over 100$ a month for high speed and can barely use it 60% of the time…read more Randomly Drops upload and download for hours on end. Get no help from Service calls, simply told i dont have a problem and they dont have "line techs" its the power company problem. How can you have a business and charge money buts its "another companies problem" when you cant come through on what you charge customers for. Would leave zero stars if possible

John Cooper came by and tested my internet box and services and in my opinion, did an excellent…read morejob. He tested inside and out and updated what needed to be updated. John was very polite and professional. He also included me to a watch list so you guys can keep an eye on my internet's performance. We will see. I haven't had time to rate Fidelity's performance since John left 30 minutes ago.