I've been a customer since 2012. A great local company with genuine people who care about your…read moresafety not only on the day you secure your home with them but also for years to come.

From the owner: If you are looking for the best Bossier City, LA Security company to install a new alarm, the only…read moreplace to call is Alarmco. Your family's safety is important to us.

Horrible!!! They attempt to trap you into contracts,…read morecustomer service is horrible. I continually calling, they are not able to fix the problem! They make excuses. They argue the time, false alarms continually goes off, etc. The company gives you one price point actually you get a bill, then it says another. They are very deceptive. Also, they continually raise they prices, the camera's do not hold latency. Before investing, review. They were recently sued!!!

We moved from Shreveport and sold our house. I expected to get one bill from them because I signed,…read morefaxed, and jumped through hoops to make sure everything was deactivated on the security system. Two months later I get another debit came through I called no problem we will refund your money. The next month another debit came through I called and checked my bank account they never refunded my first debit. I called again we are making sure you turned in everything. We paid for the equipment in full, our contact was up, signed and faxed the termination papers. I'm not happy with this process.

I had an issue with my system which is 14 years old and the technicians came out and found the…read moreproblem and resolved it. I was very pleased with the professionalism and the quick response time. I would highly recommend Shreveport Security.

HORRIBLE is all that I have to say about this security provider!! I decided to test my system out…read moreto make sure I am monitored. I let the alarm sound for 2 minutes and no response! I did it again, nothing. Many times I have called and went through the steps to fix this communication error on their part. Nothing has changed with my phone service, key pad, etc. After several technical support attempts, I was told to schedule a service call at my expense?! They said if they waive the service call fee for me then they would have to waive it for everyone. Having a deployed spouse with children and their only concern was for me to pay for a service call when it was some kind of system error?! I guess since I'm in a 3 YEAR CONTRACT that I wasn't aware of, they don't care if I'm monitored or not! By the way, this company's non apologetic customer service is the lowest of the low. Your welcome!

I sent in my cancellation notice two days after installation…read more They charged me over 19% sales tax, continued charging me over a month after I cancelled, didn't abide by their own cancellation policy, and the people employed by Defenders that answer the phones are rude and poorly trained. I would never in a million years recommend Defenders/Protect Your Home to anyone. Call ADT directly and tell them you don't want to go through a third party dealer; they gave me such a better deal.

When you think of home security, this is the top name and truly the best in the businessread more

NOT GOOD service. There were no instructions on using the system, the service guys didn't have time…read moreto do the job AND explain it. I called in asking how to set the clock, a couple of years later the clock still isn't set. The install.... wow... one of my overhead door sensors is broken from being set to close. When ask for a replacement magnet, the quote was 60-70 dollars and I would have to come to their location the get it. Trying to get a call back from them is awful....I could tell you the sales guys name but that wouldn't solve my concerns with the company. I wouldn't recommend them to anyone. I believe one star in generous.

Here's the update and I'm being generous (with the 2 stars) as I did get a quote emailed which is…read morewhat I prefer. I asked David Barkely for the estimates via email and provide all the other options like surveillance and so on. Then I asked about a discount for the missed appointment the prior week and he mentioned he hadn't thought about it but would consider it. Well, I emailed within minutes of getting the quote identifying additional questions and itemizing exactly what I'd like. I tried to schedule for the system to get started ASAP. But that can't be done via email someone has to call and complete this step... OK. Whatever. However, I'm waiting to hear the discount and before I could ask if there's and discount for paying in full - I was informed it's required. OK no biggie. Today, I got the "final" quote with the written statement that he discounted the panels since they required with the add-on of window sensors. They are usually more than $95/each or something but he's knocked $60 off. I double check the email quote and notice it's updated and replaced the original. So I check the text my brother sent which is a hard copy handwritten quote and the panels cost exactly the same. It made me question: where is the discount? This is the exact same price. I emailed asking for clarity, 10% off and giving notice I look forward to getting started. Clearly, folks I want the business but I don't want to be swindled. David replies he didn't change the numbers but it is discounted. That's as low as he can go. At this point, I've lost trust and possibly hope and faith. In closing, beware. Take caution. I can't wholly recommend and I prefer small local businesses over large conglomerates any day. I will admit I'm quite disappointed were 2 weeks out and I still don't have an alarm system.

My husband and I have used them for YEARS. Different devices!!!! Always wonderful service. Thank…read moreyou.

Have used them a few times and always have an amazing experience. My PC was randomly restarting and…read moreI took it to Best Buy because my family has the Geek Squad membership. After having to take it back 4 times in one week with nothing fixed, I decided to go somewhere else. Brought it to Computer Problems and the issue was fixed in 2 days. Cannot recommend them enough, they are super knowledgeable and friendly and you can tell they actually care about their customers. Have definitely gained a longtime customer and will recommend to anyone that needs help.