My husband and I have used them for YEARS. Different devices!!!! Always wonderful service. Thank you.

Have used them a few times and always have an amazing experience. My PC was randomly restarting and I took it to Best Buy because my family has the Geek Squad membership. After having to take it back 4 times in one week with nothing fixed, I decided to go somewhere else. Brought it to Computer Problems and the issue was fixed in 2 days. Cannot recommend them enough, they are super knowledgeable and friendly and you can tell they actually care about their customers. Have definitely gained a longtime customer and will recommend to anyone that needs help. read more

My computer stopped working due to a short circuit in the front USB module. A device caused the voltage to loop back to the motherboard. I built the PC myself but lacked the tools and experience to test individual components. The team was incredibly helpful, not only to me but also to my mother, who kindly dropped off the PC while I was at work. Despite being busy, they carried the PC in and out for her. I was fortunate that my computer booted up after a few hours. I have an MSI motherboard, which generally includes USB surge protection. They didn't charge me anything and even thoroughly cleaned the inside of my PC. I'll definitely return here if I ever need help again. :) read more

I have been using "Computer Problems?" for years. Maybe even since they first opened! My desktop was brand new -6 years ago. At that time, they took the info they were able to retrieve out of my old Win98 and Windows Vista computers that had long since died, and they installed the recovered data on my new computer's hard drive. Fast forward to 2025: all of a sudden, (LOL is it that how it always is,) I got the blue screen of death with no prior warning -although thinking about it now, it did seem to be slower and slower to boot up and recall info. So I brought it in on a Thursday. I wasn't expecting Pat to call with the results until the following week, but he called me the very next day. The news was not good though. However, he was going to let the hard drive recovery software work on it over the weekend. And any info he's able to recover will go on to a brand new solid state hard drive. He's going to increase my overall speed with another stick of RAM, per request, and get me back up and running with antivirus software to boot. As with everything else in 2025, their previous very low price of $99 has gone up to $129. And this covers the diagnosis and even some repair work. But if they can't fix it you get charged zero! I don't have any problem with that. This wonderful company is worth every penny. You won't regret taking your computers of any kind to South Youree drive and having these wonderful people take care of you. read more

Excellent knowledge and highest quality provided in their consultations. Can spot and repair difficult problems and help is immediate. Five stars read more

My computer crashed and I need it fixed fast; took it in to Pat at Computer Problems, and he stopped what he was doing and worked on it right then! He had completely fixed in 30 minutes, and the cost was way lower than reasonable! He also made changes to prevent the problem in the future. I would also add that Pat may know all about computers but he has great communication skills for a non-tech guy like me. If you need help with your PC in Shreveport, he's your guy! Highly recommended! read more

My computer stopped working while I was out of town. It just went dark, no blue screen of death just dark. I took it in on Monday and even though they were very busy, they started researching the problem. By noon, Wednesday, they found some wires had come loose and the hard drive needed to be reconnected. They were very cautious not to do anything to void my warranty and kept me apprised the entire time. They've got all my computer business going forward!!!!! read more

Very very very helpful. Super nice people. Called everytime to ask for permission to do something else to computer and would tell price of whatever was being done. Will go above and beyond to figure out what is wrong with your computer, fix it, or in my case because it couldn't be fixed, help me find a computer in my price range and walk me through the process of what I should be looking for in one. Highly recommend them to anyone! read more

Needed a battery replacement and they made sure I knew all my options to order it same day. The replacement came really quickly and the laptop was repaired as soon as it arrived. Only took four days. The people are super friendly, communicative, and considerate. Reasonably priced too! read more

Took my computer in today and the wonderful gentleman there had it fixed promptly while I waited. He was so knowledgeable, friendly, and helpful. I have been using computers for over 25 years but learned so much more today in a relatively short time. When I asked where I could recycle my old machines, he told me they know someone who does that for no cost. Will definitely use this shop again when I need assistance. read more

This company is what every one dreams of in getting service. For only $99 they do a complete check up on your computer and make recommendations. I called to ask about old computers hard drive, they told me to bring it by and they would take out the HD give it to you and recycle the rest. They have repaired my computer twice and I have been more than satisfied. Try them you won't be disappointed. read more

No Kidding, this is the best family owned business you will ever set foot into. They are informative, helpful, honest, and reasonably priced when work is required on your Computer or device. read more

Love these guys and gal! They are knowledgeable, helpful and know what they are doing with computers.

Pat and Nicole are great at what they do and so friendly! The people at the other places I went to basically told me I needed a whole new laptop, but here they looked at it closely, found the source of the problem, and were able to order a part AND get it fixed in only 2 days! If you ever have a problem with a computer, this is the place to go! read more

These guys are very acknowledgeable about computer and laptops. Most of all, they're affordable.

Couldn't be happier with the service I received from these guys. Got my computer running like new for a great price :) Will recommend to anyone who has computer problems in the future. read more

This business is trustworthy and go beyond trying to help you! The staff makes you feel so comfortable. They are very reasonable in their prices and can fix your computer where it's like a new one. The personable service you receive is outstanding. A special "Thank you" to Nicole! Go here if you ever need your computer fix! They are awesome. read more