I have a Samsung tablet purchased in 2016. On 10/19/25 the tablet just quit on me. Took it to The…read moreBroken Phone the following day and spoke with Levi. After examining it he felt the face needed to be replaced and wrote up a ticket for a replacement after taxes of just over $ 150.00. After a couple of days got a call and said the tablet was fixed and would only charge me $ 32.00. He did not order a new face but did take the tablet apart and did a hard reset that took care of the problem. I give Levi and The Broken Phone 5 stars. Service was polite and most of all...HONEST. Levi, thanks again.

I took my phone in today to have a screen repaired. I actually was shocked to find that it was only…read morea screen replacement that my phone needed, but it was that one thing that was needed to take my phone from not working at all to working again. The cost is so reasonable. I have taken my cell phones for screen replacements elsewhere at least 5 times in the last 10 years, and it has cost me $200 each time; granted, this is in California, but still, you get my point, Broken Phone's cost was very reasonable. Next, I'll take my computer in, now that I know he repairs those, also.

Honest, friendly, and extremely helpful. I had another shop that was lying to me about my phone and…read moretrying to take advantage of me to get $ for the repair. These people gave me an honest assessment, fixed what was worth fixing on the old phone I have, and instead of trying to deceive me on the other repairs like the other place did. It's nice to have good people in the world. I'll be back to this shop for any future repairs on any of my phones.

DO NOT GO HERE !! Terrible customer service. Sam tried to charge me $200 for a used iphone XR and…read moresaid it was the easiest option for him instead of fixing my water damaged phone. Then said he could give me an iphone 7 for $170 and that's all he can do so when I told him hold on and went out to the car to see if I had enough in my account he opened my phone up and started working on it and when I came inside he then tried to charge me for opening the phone to see if it had water damage and for "making him lose out on customers" he's unprofessional as fuck and hopefully this scamming ass store gets shut down. DO NOT RECOMMEND !!!!!!!!

This was the only recommended place for pc repair I got anyone in town, including the few BestBuy…read moreworkers I spoke it. Pretty quick turn around along with a clear invoice containing an explanation of required repairs. Hopefully I don't break my laptop again, but if do I shall return.

Recently we spent an afternoon driving around and calling trying to find a place to get a new…read morebattery installed in our iPhone 6. The repair facilities were all too busy or not opened. I was frustrated at the time, but am so thankful now. The next day, we ended up in Bossier at B. I. T. S. PC Repair. This was such a great place. I have a disability and getting in and out of car is so difficult. The technician met me at my car and took my information and cell phone. It took about 30 min to complete the repairs. He suggested a couple of other improvements. One I accepted. One I decided it could wait...to save money. Long story short (too late) the service was beyond what I expected. It was fast and skillful. He even repaired the extra item at no charge. I would trust him to repair my computer, iPhone or any gadget. He was accommodating of my disability. His location is right across the street from the main Post Office in the Heart of Bossier shopping center.

I believe they are out of business. The sign is up st this location but there is no store…read more Current tenant said sign was old.

Nothing but great things to say. I initially went in just needing a new screen for my Apple Watch…read more I had beaten it up pretty badly. The part was ordered the next day and I was able to pick it up the second day. A few days after my repair I went on vacation where I swam with my watch on. Something I've done many times before so I wasn't worried until the screen went black and the watch became unresponsive. As soon as I got home I called Hunter at Modern Tech Repair, let him know what happened and took it back to him to check it out. He confirmed that water got into the watch face and fried it. Because it was a watch that he had previously worked on. He wanted to set it right and ordered a new watch for me since my original one was beyond repair. It's so refreshing to find someone who stands by their work and is willing to do what's necessary to make things right.

My husband and I have used them for YEARS. Different devices!!!! Always wonderful service. Thank…read moreyou.

Have used them a few times and always have an amazing experience. My PC was randomly restarting and…read moreI took it to Best Buy because my family has the Geek Squad membership. After having to take it back 4 times in one week with nothing fixed, I decided to go somewhere else. Brought it to Computer Problems and the issue was fixed in 2 days. Cannot recommend them enough, they are super knowledgeable and friendly and you can tell they actually care about their customers. Have definitely gained a longtime customer and will recommend to anyone that needs help.

I have used other Computer Repair Companies including MacCentric but the customer service at Ctrl…read moreAlt Del is fabulous!! I highly recommend Ctrl Alt Del. They fixed my problem quickly and reasonably priced.

I broke my iPhone 5 by leaving it on the hood of my car. It flew off, hit my windshield at 65, then…read morebounced and slid down the road. I surely thought it was ruined. I took it by SPS, just in case. Not only did they fix it like brand new, they told me about a few parts they were able to salvage, instead of replacing. I would have had no idea if they would have said all parts needed replacing, but they didn't take advantage of me or the situation. Not only are they good at what they do, they are also honest, good people. These are the people and the local small businesses worth supporting!

Wake up Yelp! This is bad information! This place doesn't exist, another business is there now…read more No answer at their phone number, doors locked. Dont waste your time, these A-holes apparently aren't in business anymore. The least they could do is update their information, but i guess that was too much trouble.

Very fast service fixed me right up and came to my business. I was very impressed with his…read moreknowledge and understanding of my system right off the bat!! I would definitely recommend him!! I will definitely be calling him back for any future computer issues that I have. Very reasonable pricing also in my opinion.

Great service, Complete PC backed up and restored my computer with a quick turnaround.read more