So knowledgeable/helpful-they answered all my questions & they explained everything to me to make sure that I understood everything! Also the price for servicing my computer was affordable. read more

They closed in May of 2025. I sent a message to them in their phone number as they suggested and I never heard from them. They are definitely out of business. I went by their location and it is for lease. read more

Do not go to this place, they will over charge the heck out of you, and gives you a different price to pay... until you check your account the next morning, .. understand ur paying the Taxes too.. they wont give that amount , cost me 20 bucks in taxes, but they don't tell you that.. only the total for fixing yr phone, then check yr bank account , the price is much higher, Don't go there! read more

I brought my MacBook in due to my screen going black. I was told that even though the computer was under a limited warranty, Apple would not warranty screen issues that are from damage. Mind you that this machine was in a protective case since leaving the original box so the screen was never damaged causing the issue. I was told repeatedly that the screen would not be warranted and I was looking at $600+ to repair it whether I shipped it to apple or them doing it at Maccentric. I left, contacted Apple, shipped my computer to the on a Friday and had it back Sunday with a brand new WARRANTED screen. Thank you @Maccentric for reminding me why I never use your services. read more

Wow, this place is ran by an owner that will be so loud about your personal business from your phone. Everyone in the lobby could everything going on. I mean isn't your phone a private thing?? He was Very rude when I quietly asked him to please keep his voice down about my private business, he asked me to leave. It's sad this is the only Apple Store we get in shreveport that I know of. read more

Super Service and Great Folks. My mac book pro had a screen issue during a critical time in my business. The Staff understood took care of it very FAST. Turn around time with Maccentric is Excellent!! I will be using them for all my apple issues in the future. Don't hesitate to trust your apple to them. read more

Maccentric again and again provides the BEST service to all of our local Mac users. I can't recommend them highly enough whether you want to fix your iPhone's cracked screen or rescue your MacBook from the dead. Time and time again, their team has saved my behind from the worst case scenarios. This kind of service is invaluable to me as a freelancer, where every minute I'm down because of a tech issue means lost income for my family. They've kept me from complete and total meltdowns over and over. I'm not taking my Apple devices anywhere else!! read more

The glass on my iPhone was taken care of within 30 minutes. Whatever the name of the girl was that helped me at the desk about that issue, props to you. Two thumbs up! read more

Very helpful with Apple/Mac items. My sister had issues with a mismatched iPhone 6 & Apple Watch 4. They saved her day!

I had 2 very unusual experiences with this business. My first encounter with this business, in my opinion, proved the person at the counter needs to be replaced with someone that is friendly and offers customer service. When I entered the store, I saw a lady was struggling to carry a very large computer and the salesperson squeezing/forcing her receipt between her fingers and her computer. She was trying very hard not to drop her computer. The person at the counter didn't offer to help her to her car, open the door or anything. No help or customer service. My second encounter was when my friend dropped off her laptop only to be told (by the same grumpy guy) it was too old to have the battery replaced. My friend said she had just returned from speaking to someone at an Apple store in New Orleans and the battery could be replaced. The guy at the counter told us 3 or 4 times it could not be changed, then charged us $249 to replace the battery. Go figure. Finally, after my friend picked up her computer and brought it home it would not power up. Back to the store again and the same guy tried to tell her the problem was because of her power cord and told her to go buy one from Best Buy. When she finally convinced the repair guy to look at it again, he found he needed to reset something he had done. My advise, try somewhere else or a real Apple store in Dallas, Baton Rouge or New Orleans. read more

Excellent service for my Apple MacBook Pro after I cracked the screen :(. Completed in a timely manner and everything worked perfectly. SO nice to not have to mail into Apple or take to Dallas. Bravo Maccentric!!! read more

Each time I've gone to Maccentric they were highly professional, kind, and thorough with their services. They are the only place in the area that I would recommend to anyone with Apple computer issues. read more

Over the past few years, Maccentric has fixed my two Macbooks and, most recently, my iPhone. The Macbooks were covered by AppleCare, and I had them back within a couple of days even though they had to order parts. Maccentric took care of everything, and I didn't pay a penny. I dropped off my iPhone on Black Friday this year, and they replaced my top button in a couple of hours and for a very reasonable price. If you have Mac problems, Maccentric is the way to go. read more

If you have a warranty issues with any Apple product, visit the store. They are friendly and the customer service is above expectations. They will help you. Maccentric is a local owned store. I went to Simply Mac, they are rude and disrespectful. But after coming to Maccentric I will always go here for any in warranty problem that I have. I own a computer repair store myself and will send any of my customers that have in warranty repair problem the Maccentric. read more

A huge THANK YOU shout out to Chris Causey and Maccentric. Chris helped me find two critical files that had lost their way and helped me with some other computer shenanigans. Thomas and Chris are extremely knowledgeable, patient, and always able to find a solution to your issues!! read more