My husband and I have used them for YEARS. Different devices!!!! Always wonderful service. Thank…read moreyou.

Have used them a few times and always have an amazing experience. My PC was randomly restarting and…read moreI took it to Best Buy because my family has the Geek Squad membership. After having to take it back 4 times in one week with nothing fixed, I decided to go somewhere else. Brought it to Computer Problems and the issue was fixed in 2 days. Cannot recommend them enough, they are super knowledgeable and friendly and you can tell they actually care about their customers. Have definitely gained a longtime customer and will recommend to anyone that needs help.

Very Arrogant. Just needed help with a phone issue and he said he was very busy and didn't have…read moretime. I am a senior citizen and just needed a quick fix for my phone.

Fixed phone good Definitely recommend this place if you…read morehave any technological troubles. Took my phone in and got in back in two days in perfect condition. My screen was not coming on and the back was shattered. The prices are reasonable and customer service was excellent.

I have used other Computer Repair Companies including MacCentric but the customer service at Ctrl…read moreAlt Del is fabulous!! I highly recommend Ctrl Alt Del. They fixed my problem quickly and reasonably priced.

Very fast service fixed me right up and came to my business. I was very impressed with his…read moreknowledge and understanding of my system right off the bat!! I would definitely recommend him!! I will definitely be calling him back for any future computer issues that I have. Very reasonable pricing also in my opinion.

Great service, Complete PC backed up and restored my computer with a quick turnaround.read more

These guys are on point and knowledgeable .. they are patient and didn't waste my time .. my time…read moreis valuable and they understood that .. thank you SMH !!!!

From the owner: Computer Repairs Refurbished computer sales…read moreNetwork Installations/Maintenance/Diagnostics Camera Installations Gadget sales

They closed in May of 2025. I sent a message to them in their phone number as they suggested and I…read morenever heard from them. They are definitely out of business. I went by their location and it is for lease.

Do not go to this place, they will over charge the heck out of you, and gives you a different price…read moreto pay... until you check your account the next morning, .. understand ur paying the Taxes too.. they wont give that amount , cost me 20 bucks in taxes, but they don't tell you that.. only the total for fixing yr phone, then check yr bank account , the price is much higher, Don't go there!

Troy and his team have been amazing to work with! They have been prompt in handling all of my…read moreneeds. I highly recommend Arklatex IT Solutions.

We used ArkLaTex IT Solutions for our business IT needs and they have really been helpful with…read moresolving our computer problems. Their level of Knowledge is much higher than the other companies that we have used in the past. They also helped us with a website redo and did a fantastic job with that. their knowledge with SEO marketing is incredible. We highly recommend them for business IT sevices and Website work.

I am writing this review on behalf of my mother, who is as she puts it... a computer dinosaur. She…read moreraved to me about the service that Doug performed for her on her dying computer. He took expert care of her, and after finding that the problem was only fixed with a costly repair, did not even charge her for his time and consult fee. It is hard to find good honest IT help these days, and Doug gets 5 stars.

From the owner: Computer Repair, Cracked Screen Replacement, Business Networks, Virus Removal, Malware removal, POS…read moreSupport, Commercial Printer Repair

This was the only recommended place for pc repair I got anyone in town, including the few BestBuy…read moreworkers I spoke it. Pretty quick turn around along with a clear invoice containing an explanation of required repairs. Hopefully I don't break my laptop again, but if do I shall return.

Recently we spent an afternoon driving around and calling trying to find a place to get a new…read morebattery installed in our iPhone 6. The repair facilities were all too busy or not opened. I was frustrated at the time, but am so thankful now. The next day, we ended up in Bossier at B. I. T. S. PC Repair. This was such a great place. I have a disability and getting in and out of car is so difficult. The technician met me at my car and took my information and cell phone. It took about 30 min to complete the repairs. He suggested a couple of other improvements. One I accepted. One I decided it could wait...to save money. Long story short (too late) the service was beyond what I expected. It was fast and skillful. He even repaired the extra item at no charge. I would trust him to repair my computer, iPhone or any gadget. He was accommodating of my disability. His location is right across the street from the main Post Office in the Heart of Bossier shopping center.

I had my IPad and Apple 5c battery repaired and he did great with both. The technician even did a…read morediagnostic on both items with out additional problems or charge. That technician was very polite and knowledgeable and offered helpful hints to make my experience with my devices easier. This business will be a the Top of my list if I encounter any electronic problems with my PC's!!! He has leased a new building next door to Subway and will be available soon. Thanks!!!

There needs to be a negative stars option for a business that will basically steal your electronic…read moredevices. About a month ago I brought my Xbox to be fixed here. The Xbox had minor damages and was easily repaired. A friend was paying me to make a roster on a game for him so I let cool geeks know that if I could get my Xbox back sooner than later it would be most appreciated. Cool geeks promised me that he would try his best to get it done by the next day and guaranteed me my Xbox back the day after. It has now been almost a month and I still have not gotten my Xbox back after numerous attempts to communicate with him about this I have been ignored and promised calls that I never receive. NEVER BRING YOUR ELECTRONICS TO THIS PLACE UNLESS YOU WANT THEM TO BE STOLEN!