Very Arrogant. Just needed help with a phone issue and he said he was very busy and didn't have…read moretime. I am a senior citizen and just needed a quick fix for my phone.

Fixed phone good Definitely recommend this place if you…read morehave any technological troubles. Took my phone in and got in back in two days in perfect condition. My screen was not coming on and the back was shattered. The prices are reasonable and customer service was excellent.

I have a Samsung tablet purchased in 2016. On 10/19/25 the tablet just quit on me. Took it to The…read moreBroken Phone the following day and spoke with Levi. After examining it he felt the face needed to be replaced and wrote up a ticket for a replacement after taxes of just over $ 150.00. After a couple of days got a call and said the tablet was fixed and would only charge me $ 32.00. He did not order a new face but did take the tablet apart and did a hard reset that took care of the problem. I give Levi and The Broken Phone 5 stars. Service was polite and most of all...HONEST. Levi, thanks again.

I took my phone in today to have a screen repaired. I actually was shocked to find that it was only…read morea screen replacement that my phone needed, but it was that one thing that was needed to take my phone from not working at all to working again. The cost is so reasonable. I have taken my cell phones for screen replacements elsewhere at least 5 times in the last 10 years, and it has cost me $200 each time; granted, this is in California, but still, you get my point, Broken Phone's cost was very reasonable. Next, I'll take my computer in, now that I know he repairs those, also.

Honest, friendly, and extremely helpful. I had another shop that was lying to me about my phone and…read moretrying to take advantage of me to get $ for the repair. These people gave me an honest assessment, fixed what was worth fixing on the old phone I have, and instead of trying to deceive me on the other repairs like the other place did. It's nice to have good people in the world. I'll be back to this shop for any future repairs on any of my phones.

DO NOT GO HERE !! Terrible customer service. Sam tried to charge me $200 for a used iphone XR and…read moresaid it was the easiest option for him instead of fixing my water damaged phone. Then said he could give me an iphone 7 for $170 and that's all he can do so when I told him hold on and went out to the car to see if I had enough in my account he opened my phone up and started working on it and when I came inside he then tried to charge me for opening the phone to see if it had water damage and for "making him lose out on customers" he's unprofessional as fuck and hopefully this scamming ass store gets shut down. DO NOT RECOMMEND !!!!!!!!

Home alarm battery went out and alarm company recommended Batteries Plus. They had what we needed…read moreand can recycle the old battery too. Good resource here in Shreveport! Staff is always nice!

The techs are helpful and knowledgeable. I have bought lights, batteries and keys over several…read moreyears and cars. I trust them and feel appreciated.

I broke my iPhone 5 by leaving it on the hood of my car. It flew off, hit my windshield at 65, then…read morebounced and slid down the road. I surely thought it was ruined. I took it by SPS, just in case. Not only did they fix it like brand new, they told me about a few parts they were able to salvage, instead of replacing. I would have had no idea if they would have said all parts needed replacing, but they didn't take advantage of me or the situation. Not only are they good at what they do, they are also honest, good people. These are the people and the local small businesses worth supporting!

Wake up Yelp! This is bad information! This place doesn't exist, another business is there now…read more No answer at their phone number, doors locked. Dont waste your time, these A-holes apparently aren't in business anymore. The least they could do is update their information, but i guess that was too much trouble.

I believe they are out of business. The sign is up st this location but there is no store…read more Current tenant said sign was old.

Nothing but great things to say. I initially went in just needing a new screen for my Apple Watch…read more I had beaten it up pretty badly. The part was ordered the next day and I was able to pick it up the second day. A few days after my repair I went on vacation where I swam with my watch on. Something I've done many times before so I wasn't worried until the screen went black and the watch became unresponsive. As soon as I got home I called Hunter at Modern Tech Repair, let him know what happened and took it back to him to check it out. He confirmed that water got into the watch face and fried it. Because it was a watch that he had previously worked on. He wanted to set it right and ordered a new watch for me since my original one was beyond repair. It's so refreshing to find someone who stands by their work and is willing to do what's necessary to make things right.

I would do 5 stars because my battery replacement was good and quick, I got my phone fixed in like…read more15-20 minutes and man alive was it good, I was pretty skeptical on Sunday (day after I got the battery replaced) because my phone screen had this yellow tint on the edges of the screen, but they disappeared on Monday, I called and asked why my phone did that and apparently there was pressure coming from inside of the device with the phone getting used to the new battery, but it says batter health 100% and works perfectly!

ipad replacement screen cost $129 and lasted less than 60 days. We were told pushing the home…read morebutton too hard or too many times causes the screen to crack. Customer service and product quality are poor. The cost of a new ipad is cheaper than two non-apple screens from this place.

Do not waste your time here! I always try to support small businesses, but after over 3 weeks to…read morereplace a battery that was supposedly ordered incorrectly, owner didn't answer or return my calls. Definitely felt like he was avoiding me because I wanted a refund. Poor attitude when I finally caught up with him.

Well where do I start. Brought my android phone in for a screen replacement, and a laptop for a…read morebattery replacement. They gave me a estimate for the repairs and parts, and told me I had to pay up front, everything seemed cool, so I did. 159.00. I was told they both would be ready in a week, I wasn't in a big hurry. One week later is when the major run around started. I was told the parts would be in in a couple of days. Time after time i was given some kind of excuse. Be ready next day, or by the end of the day. That was a lie, just like every other time I check on the progress. I finally got my phone back in about three weeks. Phone works fine. More and more excuses and lies about my laptop. Two weeks later I find out that the motherboard was toast. They ended up selling my another laptop and discounted some of the cost of the money I had already paid. I bought it just to finally be done dealing with this totally worthless company. I made an extremely huge mistake going to this place, and I never will go back again. I honestly have to say that these people running the Shreveport store, have no absolutely no business dealing with customers. Didn't have a problem with there technical ability. I know for a fact that I'm not the only one who feels this way. I know one thing, you won't be in business very long treating customers like this. I sure hope it didn't have any thing to do with my skin color.