So knowledgeable/helpful-they answered all my questions & they explained everything to me to make…read moresure that I understood everything! Also the price for servicing my computer was affordable.

They closed in May of 2025. I sent a message to them in their phone number as they suggested and I…read morenever heard from them. They are definitely out of business. I went by their location and it is for lease.

This was the only recommended place for pc repair I got anyone in town, including the few BestBuy…read moreworkers I spoke it. Pretty quick turn around along with a clear invoice containing an explanation of required repairs. Hopefully I don't break my laptop again, but if do I shall return.

Recently we spent an afternoon driving around and calling trying to find a place to get a new…read morebattery installed in our iPhone 6. The repair facilities were all too busy or not opened. I was frustrated at the time, but am so thankful now. The next day, we ended up in Bossier at B. I. T. S. PC Repair. This was such a great place. I have a disability and getting in and out of car is so difficult. The technician met me at my car and took my information and cell phone. It took about 30 min to complete the repairs. He suggested a couple of other improvements. One I accepted. One I decided it could wait...to save money. Long story short (too late) the service was beyond what I expected. It was fast and skillful. He even repaired the extra item at no charge. I would trust him to repair my computer, iPhone or any gadget. He was accommodating of my disability. His location is right across the street from the main Post Office in the Heart of Bossier shopping center.

Cracked screen on my laptop. Contacted Fix My PC. Ordered a new screen, within days it had…read morearrived. Dropped off the laptop and within a couple of hours it was fixed and good as new. Professional, knowledgeable, and friendly. Highly recommend.

Friday February 21 I contacted Fix My PC because I was no longer getting emails. The young man (26…read moreyears old) that helped me was wonderful. He really was a pleasure to work with and now my PC is fix. Highly recommended.

Very fast service fixed me right up and came to my business. I was very impressed with his…read moreknowledge and understanding of my system right off the bat!! I would definitely recommend him!! I will definitely be calling him back for any future computer issues that I have. Very reasonable pricing also in my opinion.

Great service, Complete PC backed up and restored my computer with a quick turnaround.read more

Troy and his team have been amazing to work with! They have been prompt in handling all of my…read moreneeds. I highly recommend Arklatex IT Solutions.

We used ArkLaTex IT Solutions for our business IT needs and they have really been helpful with…read moresolving our computer problems. Their level of Knowledge is much higher than the other companies that we have used in the past. They also helped us with a website redo and did a fantastic job with that. their knowledge with SEO marketing is incredible. We highly recommend them for business IT sevices and Website work.

I met Levi at the Youree Drive location. I told him my issue with my I phone. I have taken it to…read moreother businesses but no one was able to fix it. Levi took my phone for about fifteen minutes and worked on it. After he was finished I kept my fingers crossed that it was finally fixed. I was so excited my phone has been working ever since!!! I'm so happy. I would recommend the Youree Drive location with Levi at The Broken Phone for your I Phone repair!!!

Speedy knowledgeable honest service! These guys know their…read morestuff and they've always given me a little something extra!

Honest, friendly, and extremely helpful. I had another shop that was lying to me about my phone and…read moretrying to take advantage of me to get $ for the repair. These people gave me an honest assessment, fixed what was worth fixing on the old phone I have, and instead of trying to deceive me on the other repairs like the other place did. It's nice to have good people in the world. I'll be back to this shop for any future repairs on any of my phones.

DO NOT GO HERE !! Terrible customer service. Sam tried to charge me $200 for a used iphone XR and…read moresaid it was the easiest option for him instead of fixing my water damaged phone. Then said he could give me an iphone 7 for $170 and that's all he can do so when I told him hold on and went out to the car to see if I had enough in my account he opened my phone up and started working on it and when I came inside he then tried to charge me for opening the phone to see if it had water damage and for "making him lose out on customers" he's unprofessional as fuck and hopefully this scamming ass store gets shut down. DO NOT RECOMMEND !!!!!!!!

Nothing but great things to say. I initially went in just needing a new screen for my Apple Watch…read more I had beaten it up pretty badly. The part was ordered the next day and I was able to pick it up the second day. A few days after my repair I went on vacation where I swam with my watch on. Something I've done many times before so I wasn't worried until the screen went black and the watch became unresponsive. As soon as I got home I called Hunter at Modern Tech Repair, let him know what happened and took it back to him to check it out. He confirmed that water got into the watch face and fried it. Because it was a watch that he had previously worked on. He wanted to set it right and ordered a new watch for me since my original one was beyond repair. It's so refreshing to find someone who stands by their work and is willing to do what's necessary to make things right.

I believe they are out of business. The sign is up st this location but there is no store…read more Current tenant said sign was old.