The guys here are AMAZING!!! I brought my tablet in with the screen all messed up! They fixed it in…read morea matter of a couple of hours!! This place is AWESOME!!! If you go anywhere else, you're crazy!

I've been in communication with both Shane and John for months, they sincerely care about taking…read morecare of their customer base, and provide excellent information and efficient communication to those they conduct business with. They wont steer you wrong.

scammers. took in a ps5 for repair to be told it could be fixed no issue. two weeks later they tell…read moreme it can't be fixed and they will just sale me a new one for $50. I did. two weeks later I get a notification from Sony that someone logged into the old PS5. so they fixed and resold it. They also had a $2,000 TV of mine that they said was just an LCD issue they could fix. less than a year old. And guess what they say. ooo We can't fix it now. but we will give you $100 off another TV. Dudes are scammers. stay away

DO NOT WASTE YOUR TIME. I send a message asking if they would be interested in purchasing several…read moreitems most of which brand new in the box steel field . I was told I would hear something the next day, after almost 2 weeks of continuing to call and check and being told that I would be called that day or the following day with an offer. I finally was given the owner's phone number. Once I called him, I have never been to in such a derogatory manner first of all. Second of all, not only was I told that most of what I had brought was obsolete, but the brand from the manufacturer products had all been opened tampered and then also told that most of which were broken. They broken when I brought them up in the manufacturers sealed . Needless to say I went, and I got my products back, not in at all in the same condition, as when I left them do not do business with these people. The owner has zero respect for any customers and will return your items in worse condition than when you brought them.

I met Levi at the Youree Drive location. I told him my issue with my I phone. I have taken it to…read moreother businesses but no one was able to fix it. Levi took my phone for about fifteen minutes and worked on it. After he was finished I kept my fingers crossed that it was finally fixed. I was so excited my phone has been working ever since!!! I'm so happy. I would recommend the Youree Drive location with Levi at The Broken Phone for your I Phone repair!!!

Speedy knowledgeable honest service! These guys know their…read morestuff and they've always given me a little something extra!

Incompetent repair! Filed claim with assurion and drove an hour to Bossier City for repair. Repair…read morewas to replace inner screen. I drove an hour home and the phone literally fell apart in my hand. The Bossier City store actually made things worse. And to make things worse they then began to lie to me saying they didn't have a mobile service and I would need to file a second claim and make the 2 hour drive again. Called assurion again to learn they have no customer service other than filing another claim. All in all, Assurion dropped the ball and now I have to wait until Tuesday to have my phone after filing the claim Thursday. This is not what I paid for. Edit: 1. AI response from ATT is a farce. If someone had actually read the review... 2. My wife's phone was also worked on at the same time. Here's lasted overnight before it also fell apart the next morning. AVOID THIS RIPOFF STORE!

Quick and complete battery replacement on my iPhone 12 Pro. Dropped it off and it was ready for…read morepick up an hour later.

I have a Samsung tablet purchased in 2016. On 10/19/25 the tablet just quit on me. Took it to The…read moreBroken Phone the following day and spoke with Levi. After examining it he felt the face needed to be replaced and wrote up a ticket for a replacement after taxes of just over $ 150.00. After a couple of days got a call and said the tablet was fixed and would only charge me $ 32.00. He did not order a new face but did take the tablet apart and did a hard reset that took care of the problem. I give Levi and The Broken Phone 5 stars. Service was polite and most of all...HONEST. Levi, thanks again.

I took my phone in today to have a screen repaired. I actually was shocked to find that it was only…read morea screen replacement that my phone needed, but it was that one thing that was needed to take my phone from not working at all to working again. The cost is so reasonable. I have taken my cell phones for screen replacements elsewhere at least 5 times in the last 10 years, and it has cost me $200 each time; granted, this is in California, but still, you get my point, Broken Phone's cost was very reasonable. Next, I'll take my computer in, now that I know he repairs those, also.

Mike's the man & Chris has the hands! Great service, and…read morewhen I tell you I was out in no more than 30 minutes!!! Mike was thorough and honest about the extent of my damage, and Chris.. macho man with the phone bend (it needed it, and I consented) Will definitely use them again and recommend them to anyone.

Well where do I start. Brought my android phone in for a screen replacement, and a laptop for a…read morebattery replacement. They gave me a estimate for the repairs and parts, and told me I had to pay up front, everything seemed cool, so I did. 159.00. I was told they both would be ready in a week, I wasn't in a big hurry. One week later is when the major run around started. I was told the parts would be in in a couple of days. Time after time i was given some kind of excuse. Be ready next day, or by the end of the day. That was a lie, just like every other time I check on the progress. I finally got my phone back in about three weeks. Phone works fine. More and more excuses and lies about my laptop. Two weeks later I find out that the motherboard was toast. They ended up selling my another laptop and discounted some of the cost of the money I had already paid. I bought it just to finally be done dealing with this totally worthless company. I made an extremely huge mistake going to this place, and I never will go back again. I honestly have to say that these people running the Shreveport store, have no absolutely no business dealing with customers. Didn't have a problem with there technical ability. I know for a fact that I'm not the only one who feels this way. I know one thing, you won't be in business very long treating customers like this. I sure hope it didn't have any thing to do with my skin color.

I would give ten stars if I could, the man that works there is amazing, he was fast plus super…read morenice, great great work and customer service, my son's phone looked brand new in about 30 minutes, plus he has amazing prices Wich makes me even more thankful because he is not greedy, I just want to say thank you and I will never take one of my electronics to anyone else. Thank you

Shan was super helpful in getting the 2 phones I brought to him today. Got them knocked out in…read moreunder an hour and made sure to do quality work in getting both the screens replaced and in installing the screen protectors so that I don't have to worry so much about cracking my screens again!

Do not go here. I paid to have an iPad fix, 2 days later the iPad crack. I was told I have warranty…read morewhen I pay. The guy is very unprofessional and incompetent he has no customer service skills at all. He want me to pay again to fix the iPad. Screen didn't even look like a good quality screen. And the place didn't even have power. Stay way from this place

From the owner: iFix is your cellphone and tablets repairs center we are devoted helping at a time you need an…read moreexpert the most to help you with your broken iphone or galaxy or even iPads and tables . We are certified technicians that always pin point the problem and help you get your phone back to life , We specialize in soldering motherboard to and repairing all other phones.