Nothing but great things to say. I initially went in just needing a new screen for my Apple Watch…read more I had beaten it up pretty badly. The part was ordered the next day and I was able to pick it up the second day. A few days after my repair I went on vacation where I swam with my watch on. Something I've done many times before so I wasn't worried until the screen went black and the watch became unresponsive. As soon as I got home I called Hunter at Modern Tech Repair, let him know what happened and took it back to him to check it out. He confirmed that water got into the watch face and fried it. Because it was a watch that he had previously worked on. He wanted to set it right and ordered a new watch for me since my original one was beyond repair. It's so refreshing to find someone who stands by their work and is willing to do what's necessary to make things right.

I believe they are out of business. The sign is up st this location but there is no store…read more Current tenant said sign was old.

The guys here are AMAZING!!! I brought my tablet in with the screen all messed up! They fixed it in…read morea matter of a couple of hours!! This place is AWESOME!!! If you go anywhere else, you're crazy!

I've been in communication with both Shane and John for months, they sincerely care about taking…read morecare of their customer base, and provide excellent information and efficient communication to those they conduct business with. They wont steer you wrong.

Very friendly and professional. Extremely knowledgeable. Would recommend to family and friends…read more Was a pleasure to do business with.

scammers. took in a ps5 for repair to be told it could be fixed no issue. two weeks later they tell…read moreme it can't be fixed and they will just sale me a new one for $50. I did. two weeks later I get a notification from Sony that someone logged into the old PS5. so they fixed and resold it. They also had a $2,000 TV of mine that they said was just an LCD issue they could fix. less than a year old. And guess what they say. ooo We can't fix it now. but we will give you $100 off another TV. Dudes are scammers. stay away

I met Levi at the Youree Drive location. I told him my issue with my I phone. I have taken it to…read moreother businesses but no one was able to fix it. Levi took my phone for about fifteen minutes and worked on it. After he was finished I kept my fingers crossed that it was finally fixed. I was so excited my phone has been working ever since!!! I'm so happy. I would recommend the Youree Drive location with Levi at The Broken Phone for your I Phone repair!!!

Speedy knowledgeable honest service! These guys know their…read morestuff and they've always given me a little something extra!

Incompetent repair! Filed claim with assurion and drove an hour to Bossier City for repair. Repair…read morewas to replace inner screen. I drove an hour home and the phone literally fell apart in my hand. The Bossier City store actually made things worse. And to make things worse they then began to lie to me saying they didn't have a mobile service and I would need to file a second claim and make the 2 hour drive again. Called assurion again to learn they have no customer service other than filing another claim. All in all, Assurion dropped the ball and now I have to wait until Tuesday to have my phone after filing the claim Thursday. This is not what I paid for. Edit: 1. AI response from ATT is a farce. If someone had actually read the review... 2. My wife's phone was also worked on at the same time. Here's lasted overnight before it also fell apart the next morning. AVOID THIS RIPOFF STORE!

Quick and complete battery replacement on my iPhone 12 Pro. Dropped it off and it was ready for…read morepick up an hour later.

I have a Samsung tablet purchased in 2016. On 10/19/25 the tablet just quit on me. Took it to The…read moreBroken Phone the following day and spoke with Levi. After examining it he felt the face needed to be replaced and wrote up a ticket for a replacement after taxes of just over $ 150.00. After a couple of days got a call and said the tablet was fixed and would only charge me $ 32.00. He did not order a new face but did take the tablet apart and did a hard reset that took care of the problem. I give Levi and The Broken Phone 5 stars. Service was polite and most of all...HONEST. Levi, thanks again.

I took my phone in today to have a screen repaired. I actually was shocked to find that it was only…read morea screen replacement that my phone needed, but it was that one thing that was needed to take my phone from not working at all to working again. The cost is so reasonable. I have taken my cell phones for screen replacements elsewhere at least 5 times in the last 10 years, and it has cost me $200 each time; granted, this is in California, but still, you get my point, Broken Phone's cost was very reasonable. Next, I'll take my computer in, now that I know he repairs those, also.

Do not waste your time here! I always try to support small businesses, but after over 3 weeks to…read morereplace a battery that was supposedly ordered incorrectly, owner didn't answer or return my calls. Definitely felt like he was avoiding me because I wanted a refund. Poor attitude when I finally caught up with him.

They scam you!!! Please do not go I warn you, I paid 48 for a screen protector and a phone case but…read morenever received it after I paid.

I would give ten stars if I could, the man that works there is amazing, he was fast plus super…read morenice, great great work and customer service, my son's phone looked brand new in about 30 minutes, plus he has amazing prices Wich makes me even more thankful because he is not greedy, I just want to say thank you and I will never take one of my electronics to anyone else. Thank you

Shan was super helpful in getting the 2 phones I brought to him today. Got them knocked out in…read moreunder an hour and made sure to do quality work in getting both the screens replaced and in installing the screen protectors so that I don't have to worry so much about cracking my screens again!