I REGRET ever bringing this company into my home! Hired them for a premium move-in clean of a…read morecompletely empty and clean apartment, expecting attention to detail and sanitation. What I got was the opposite, they left the apartment dirtier than before! One cleaner showed up with her teenage son, who was shirtless and sitting in the middle of the apartment when we arrived. Despite charging me for 8 hours, they stayed for 4 hours stating it's a team of 2 professionals... When I returned after the cleaning, most of the apartment was UNTOUCHED including basics like the vanity or appliances! I brought this to their attention and they sent the team back but I wasn't there. I came back the next day to find a horrible smell, and the toilet had been used and left unflushed, with pee stains on it!!! Absolutely disgusting, the apartment was more unsanitary after their visit than before!!! I reached out to the company and their customer service rep Julie tried her best, but ignored my request for a refund. No response, no accountability. I paid almost $600 for this nonsense!!! SHAME ON YOU. AVOID this company at all costs, you'll spend more time cleaning up after them than before they came!

Our first time using this cleaning service. Excellent service and thorough cleaning. Highly…read morerecommended. We are actually was not able to be in our apartment at the day of cleaning. We agreed with Andrey to leave the key inside the lock box and make cleaning without our presence there. I have to say the guys did a great job without any control from our side. We got pictures before and after cleaning. Our tenants told us apartment was extremely clean. We would definitely recommend to everyone!

Great communication, excellent service. We were able to schedule our move-out apartment cleaning…read morewith ease and the team did a great job. Will reach out to them again!

I've been using Camila's Maid Service a few times. I have a 2 bedroom apartment. Typically, I…read morerequire a thorough cleaning after my tenants move out. I only had a great experience with them. They show up on time and perform a thorough cleaning, including bathrooms, windows, the refrigerator, oven, and more. They sent two ladies, and it took them about 4 hours. I was particularly impressed the last time I used them. They showed up around 3 pm, while it was still light outside. By 5 PM, it was already dark, and no lights on in the apartment. Unfortunately, when my last tenants moved out, they cancelled the electricity service. I arrived around 7 PM and found two ladies cleaning the apartment with flashlights. I didn't know how "deep" the cleaning would be using the flashlights. But when I came back in the morning, everything was perfectly cleaned. I can only say great things about their services.

I am extremely disappointed with the service I received from Camila's Maid Service. Not only were…read morethey late for our initial appointment, but when I tried to schedule a second service, they failed to show up on time again, after not arriving 15 minutes of the scheduled time 11:30 a.m. I booked for so I called. To make matters worse, when I called to follow up, they informed me that they had to push my appointment back five hours because I didn't answer their call - which was sent to the wrong number! and again I wanna express this I only call 11:47 AM to find out where my cleaner was scheduled at 11:30 AM on Memorial Day. Today 2024 When I spoke with the manager, I expressed my concerns about the unprofessionalism I received, but instead of apologizing and making amends, she told me that they would no longer provide service to me. This was on Memorial Day, and I have guests coming over, which I had explicitly explained to her. She callously stated that their cleaners work at their own pace, not according to the scheduled time I had booked. This company's lack of professionalism and respect for customers' time is appalling. The constant delays and miscommunication have left a sour taste in my mouth, and I would not recommend this service to anyone. If you value your time and expect reliable service, look elsewhere."

wonderful service. Tashica was on time, kind, friendly, and most of all, THOROUGH!! She was…read morecommunicative and considerate - she asked questions when needed but also very independent and didn't need direction. I loved how my apartment looked and felt after. she took a load off my mind and I will be hiring her again in the future.

I needed to move and have my apartment cleaned before doing so. Monumental Maids made it a seamless…read moreprocess. They were prompt, listened to my concerns and left cleaned my entire apartment spotless. I highly recommend using their service, you won't regret it.

I think I finally found a cleaning service crew that I really like. The ladies were kind and…read moreprofessional. They left my place spotless. Literally spotless. They were punctual too. Booking on their website was fairly easy too, pretty straightforward. I can see myself keeping these guys on a monthly basis. I highly recommend these ladies and will be sure to let my folks know about them as well.

Even though initially I wasn't thrilled with the idea of letting a stranger come in and clean my…read moreplace, overall it was a great experience. I loved that Kamilla did such a thorough job cleaning my bathroom and kitchen area that I specifically asked her to concentrate on. Had to provide her with my own mop and vacuum and actually glad I did. Because I'd rather have them use my own supplies rather than the one that was used in other places also. Another thing to mention is their rates. Compared to other cleaning services that I spoke to on the phone, Cleaning Master was pretty affordable. Glad I found them especially because it was my first time using cleaning services and still doubting if it's worth it. Thanks a lot from a happy customer! Definitely recommend and will use them again in future.

Booked 2 workers for a deep clean of bathroom, where there had been construction, and regular clean…read moreof the rest of my fairly tidy one-bedroom unit. Good stuff: The women arrived punctually - were organized, active and careful - used my own vacuum cleaner. Bad stuff: It was booked for 3 hours but they were ready to leave in under 2.5 hours - their own products were for a light clean but not for robust heavy cleaning - my bathtub was not scrubbed, just wiped down - they used a Swiffer for floor cleaning - I found places that were not dusted at all. So, average for maintenance cleaning but not great for deep dive cleaning.

Theresa is responsive and reliable. She and her team left my home looking good and smelling nice!…read moreHer ocd is in line with mine lol...my windows and floors are so shiny I can see my reflection.

I am writing to recommend Natural Serenity as a cleaner. Her cleaning company performed house…read morecleaning services at my home. Time and time again her cleaning crew has proved themselves professional and prompt with a great attention to detail. My home cleaned by them was always left in outstanding condition, and all of the furniture and fixtures were treated by them carefully. They are polite and have a friendly disposition as well as the ability to follow directions accurately. My home is always left smelling like a spa when they are done. I would be pleased to employ them for all my future cleaning. Do not hesitate to use them as a cleaning personnel in the future. You will not be disappointed!!!

This cleaning company by far has the best service that I have ever experienced. I have had a few…read morecompanies at my home, and none as good as this one. They cleaned my house a few times with so much love. They go above and beyond and they make the place spotless, shiny, and beautiful. My bathrooms and Kitchen were transformed. Bonchie and her staff give exceptional service. They know how to clean. They are also friendly, kind, and just amazing. I recommend them to everyone looking for a grade A cleaning.