First time there where a group of us tried it. This was last…read morenight. Our server came to our table immediately. He got our drinks while we looked over the menu. I wanted the 16 oz. Ribeye but they ran out. I was disappointed so I ordered the salmon. It was the best salmon I ever ate. I also ordered the green beans which was well seasoned with a side salad. Both were great as well. Our server checked on us regularly and asked if everything was ok. It definitely was and we will be back!

We ordered to go from Kel's a few weeks ago--but I went in to order it. I am so glad I did!…read more They've done a lot (especially to the AC) from the previous restaurant--so it was actually extremely comfortable to eat inside. I sat at the bar and waited for the food--and made small talk with the bartender. Very nice staff and the beer was ice cold. We got the BLT's and fries--they were both excellent! I'd highly recommend giving them a try!

I appreciate the consistency of their subs from place to place. This was a random stop while…read moretraveling home from out of state and it did not disappoint!! The food was great and the staff was nice. A winning combination!

The rudeness of the counter staff at the register could improve drastically as I am a United States…read moreAir Force veteran but I was told I needed to be in uniform to receive a discount for the wonderful food that is served at the establishment the girl at the register was extremely rude and we felt very rushed when we were being served as well there is definitely room for great improvement in this area

What an amazing experience to travel to "The Trail Kitchen" from Ohio. This exceeded all…read moreexpectations and more! Was impressed with the kind, friendly and welcoming staff and customers too. Felt like walking into old friend's home for meal. No words can describe the food !! OMGosh. The food was beyond delicious! Definitely made with a lot of love..... Interior was quaint and clean and welcoming. Thank you to the Marker family

A 30 minute drive from Charleston, the Trail Kitchen is a trip we've been looking forward to for a…read morelong time! I had first heard about it on their last day of the season in 2021. 2022 they didn't open for personal reasons, so we were excited to hear about the opening this year! We went for lunch, and we were not disappointed! The portions were large, messy, and so incredibly delicious! While people with better manners than I might have gone for a fork, I made do with my hands and a stack of napkins! We both got the deep fried tacos, which were literally as big as our heads. Filled with meat, cheese, banana peppers, jalapeños, tomato, onion and shredded lettuce, these things were massive! We chatted with the owners, and if we weren't sold on the place before, their enthusiasm, personality and love of the people of WV would have done it! They were gearing up for the busy weekend ahead of travelers and trail riders, and we look forward to returning!

Your basic fast food honestly. First though your chick wraps, completely sloppy and too much open…read morespace like tighten up the wrap or else the person is going to be eating just bread. The chicken is nice and crispy though. The cheese curds are basic along with the onion rings. The milkshakes are mmm no bueno though and give us a milkshake straw NOT a normal straw. My sister got the banana pudding shake and she likes the chunks it has so there's that. Just ok for me over all.

We had the Cook Out Style hot dogs, Hamburger, Chicken sandwich, fries and cheese curds. Every…read morething was good and freshly made.

When I walked into this Five Guys location, I was greeted warmly with "Hello, welcome to Five…read moreGuys," which was a great start. My order was taken quickly, and the food was prepared fast and tasted fresh. Most of the staff I encountered were pleasant and professional. Unfortunately, I did have a negative experience with one employee that really stood out. While I was waiting and leaning on a table, a staff member came around spraying and wiping tables nearby. Instead of waiting until I had moved or politely asking me to step aside so he could clean, he started spraying and wiping the very table I was leaning on--without saying "excuse me," "sir, could you move," or offering any kind of courtesy. As a customer, that came across as rude and unprofessional. Simple communication and respect go a long way, and in this case, there was none. Even after I moved and looked at him, he didn't acknowledge me or offer any apology. It left me feeling as though the action was dismissive, if not deliberately disrespectful. To be clear, the rest of the team did a good job and the food itself was up to Five Guys standards. But this one interaction left a negative impression on my visit. I hope management will address this so that all customers are treated with the same level of courtesy and respect that's expected in customer service.

Love this location food is always fresh!! Employees are so friendly. Always my go to when I want a…read moregood burger!

Super friendly staff, clean looking environment. But I received two regular roast beef's with moldy…read morebuns..

My coworkers and I ordered Arby's for lunch today and we are all EXTREMELY disappointed. We all 3…read moredecided we would try the new wraps. The onion in the wraps still had the outer peel and roots attached. Another coworker is allergic to tomato, so I specifically asked for that to be removed. It even said no tomato on the label outside of the wrap and on the receipt. Yet there were 4 slices of tomato, so she wasn't even able to eat it. The kitchen staff need to pay more attention to the order and what they are doing. Nobody wants to have onion peel and hard roots throughout something they paid $6.00 for. Will not be coming back.

Spicy chicken biscuit was good (at least the part that actually contained chicken), but once I…read moreopened my to go order at home the picture below is what I found. No way this would pass Chick-fil-A standards!!

The food is always bom dot com it hits the spot everytime! The service is excellent an they are…read morefast! The ambiance is so happy an joyful because that's how th people are! You are so welcome I appreciate you and thank you guys for making such amazing food!

After 40+ years in food service and customer service, I am retired. I don't usually leave reviews,…read morebecause I have such high expectations. However, since I have moved to the east side of Charleston, I have been ordering delivery from Jimmy John's downtown location fairly often. The food is well made, the service is wonderful, and delivery is unbelievably fast (even on busy nights!). Every single order is exactly how I ordered it. Thank you Jimmy John's for your high standards and ensuring that they are adhered to. Well done!!

I forgot how much I like Jimmy John's sandwiches. Overall, this was an OK experience. The shop in…read morelocated downtown Charleston, and I did have some difficulites finding street parking, but found a spot after a bit. I ordered the #7 Spicy East Coast Italian sandwich combo. The sandwich had double salami, double capocollo, provolone, Jimmy Peppers, oil & vinegar, onion, lettuce, tomato, mayo, and seasonings (Mike's Way). The combo included salt and vinegar kettle chips and a diet coke. The service was good, but the food prep/kitchen area looked a mess. I am hoping due to the rush but had me questioning the cleaniess. Additionally, the bathrooms weren't clean maybe because due to being downtown and high foot traffic. I did enjoy the food and sat the window and watched people and the traffic go by. Overall, it was a decent experience and who am I kidding, I would grab a bit here again.